An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Hands-on support for this item is provided by ThemeRox
Frequently Asked Questions
How can I will change logo?
Changing logo is very easy for joomla. You just create your logo as png format with no-background or interlaced. Name of the logo will be logo.png . Now coppy your logo and replace it with
In the Styles folder there is 6 styles.So you have to change the logo with default style.Like if your default style is style1 then you have to change the logo from style1 folder.Most of the case the logo’s height and width is diffrent. You can see the logo size from administrator. Just go to
and log in. After that go to Extension>Template Manager From the list select rox_ibizz and click on it. You will now find the logo width and logo height at Basic option of the template framework. If you need more details you can check it in our documentation.
After purchase what I will get?
1. RoxQuicker_ibizz_j2.5.zip this is the quick installer file. 2.required_extensions_j25_UNZIPFIRST.zip in this file you will get all the extension I had used in i-bizz. 3.rox_ibizz_template_only_j2.5.zip in this file you will get only template file. 4.PSD_Files.zip in this folder you will get 9 PSD and its screenshots. 5.documentation.zip here you will get a rich documentation file.
Is there i-bizz support virtuemart or e-commerce??
no its not.But if we will get 50 votes on it or 50 mails about support e-commerce then we will add it with update version..
If there we will get support after purchasing the template?
Yes you will.JoomRox have a support team.Our support portal is not ready yet.But you can get support by mailing here email@example.com.
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.