Support for i-Bizz Responsive Mega Premium Joomla Template

ThemeRox

ThemeRox supports this item

Supported

Popular questions for this item

How can I will change logo?

Changing logo is very easy for joomla. You just create your logo as png format with no-background or interlaced. Name of the logo will be logo.png . Now coppy your logo and replace it with

public_html/templates/rox_ibizz/images/styles/style1/logo.png.

In the Styles folder there is 6 styles.So you have to change the logo with default style.Like if your default style is style1 then you have to change the logo from style1 folder.Most of the case the logo’s height and width is diffrent. You can see the logo size from administrator. Just go to

www.yoursite.com/administrator

and log in. After that go to Extension>Template Manager From the list select rox_ibizz and click on it. You will now find the logo width and logo height at Basic option of the template framework. If you need more details you can check it in our documentation.

After purchase what I will get?

1. RoxQuicker_ibizz_j2.5.zip this is the quick installer file. 2.required_extensions_j25_UNZIPFIRST.zip in this file you will get all the extension I had used in i-bizz. 3.rox_ibizz_template_only_j2.5.zip in this file you will get only template file. 4.PSD_Files.zip in this folder you will get 9 PSD and its screenshots. 5.documentation.zip here you will get a rich documentation file.

Is there i-bizz support virtuemart or e-commerce??

no its not.But if we will get 50 votes on it or 50 mails about support e-commerce then we will add it with update version..

If there we will get support after purchasing the template?

Yes you will.JoomRox have a support team.Our support portal is not ready yet.But you can get support by mailing here support@themerox.com.

Show more

Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Additional information from ThemeRox:

*Glimpse of the Points to Get Quick Solution:

  • Search by your issue’s topic. May be you’ll get it solved already.
  • Accurately ask to the point of your issue. 
  • Provide site details information, admin access and ftp access.
  • Provide screen shots when you can’t properly describe by texts.
  • Get touched regularly with your asked question.
  • Cooperate with support staffs when they ask you any favors. 

1. Premium Class Support:

As a ThemeForest member you are already aware that Sellers (Authors) are not required to provide their items support.

However it is important for us to make sure that every buyer is satisfied with our products. Therefore we have a dedicated support team to solve any of our developed themes related issues timely and efficiently.

In our support portal there are 2 types of user s except support staffs:

  • Free and
  • Premium. 

Premium user will be given priority first. If you are an envato client, please provide envato item purchase code at the time of registration or when you ask question. It will help us to isolate you from free user types.

 

2. Where Can You Get  Support?

We are providing themes-related support only via our online Support Portal.

It should be noted that requests received via ThemeForest comments and personal messages, email, Twitter or FaceBook will take much longer time to process or can not be addressed at all!

 

For more information check support policy details here http://www.cloudsoftwaresolution.com/support/support-policy

by
by
by
by
by
by