An introduction to support on the Marketplaces

  • Envato staff look over every item before it can be sold on the Marketplaces.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by GoodLayers

They will respond to buyers' questions via their own support system.

Go to item support

Additional information from GoodLayers:

All support will be conducted through this website > http://goodlayers.ticksy.com

Thanks!

Common WordPress Installation Issues

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

Frequently Asked Questions

How to create front service(homepage) like demo site?

1.) Create a new page. I’ll give a title name as “Front Service”. 2.) Copy and paste this code in content area. =========================
[space height="15"]

[column1_3_wrap][heading title_color="#444" title="Very Flexible" caption="conse ctetur adipiscingel it" caption_color="#777"] [space height="9"]
[frame_center width="270" height="120"]http://themes.goodlayers.com/ibuze/wp-content/uploads/2011/04/4992651672_e1e667267f_b1.jpg[/frame_center] [space height="3"] Lorem ipsum dolor sit amet, conse ctetur adipiscingel it. Mae cenas in ullamcorpepu. Quisque aliquet dui.conse ctetur adipiscingel it.conse ctetur adipiscingel it.[space height="0"]
<span style="font-weight: bold;"><a href="#">Continue Reading →</a></span>
[/column1_3_wrap]

[column1_3_wrap][heading title_color="#444" title="Great Design" caption="consectetur adipiscing elit" caption_color="#777"] [space height="9"]
[frame_center width="270" height="120"]http://themes.goodlayers.com/ibuze/wp-content/uploads/2011/04/5342786832_152d361d69_b1.jpg[/frame_center] [space height="3"] Lorem ipsum dolor sit amet, conse ctetur adipiscingel it. Mae cenas in ullamcorpepu. Quisque aliquet dui.conse ctetur adipiscingel it.conse ctetur adipiscingel it.[space height="0"]
<span style="font-weight: bold;"><a href="#">Continue Reading →</a></span>
[/column1_3_wrap]

[column1_3_wrap_last][heading title_color="#444" title="Easy to Use" caption="ipsum dolor sit amet aliquet" caption_color="#777"] [space height="9"]
[frame_center width="270" height="120"]http://themes.goodlayers.com/ibuze/wp-content/uploads/2011/04/5352061056_c5623fd10f_b1.jpg[/frame_center] [space height="3"] Lorem ipsum dolor sit amet, conse ctetur adipiscingel it. Mae cenas in ullamcorpepu. Quisque aliquet dui.conse ctetur adipiscingel it.conse ctetur adipiscingel it. [space height="0"]
<span style="font-weight: bold;"><a href="#">Continue Reading →</a></span>
[/column1_3_wrap_last]

[space height="40"]

[column1_3_wrap] [column1_5] [img width="35" height="35"]http://themes.goodlayers.com/ibuze/wp-content/uploads/2011/04/1301907142_Black_Settings1.png[/img] [/column1_5] [column4_5_last] [heading title_color="#444" title="Support Service" caption="donec id mattis tellus tempus" caption_color="#777"] [/column4_5_last] [space height="0"]
Nulla tempus lacus ac diam pharetra vel lobortis ligula scelerisque. Donec id mattis tellus. Proin vitae fringilla metus. Phasellus ac rutrum nibh. Maecenas nisl lec tus, tempus at dictum id.
[/column1_3_wrap]

[column1_3_wrap] [column1_5] [img width="35" height="35"]http://themes.goodlayers.com/ibuze/wp-content/uploads/2011/04/1301907147_Black_Light-Bulb1.png[/img] [/column1_5] [column4_5_last] [heading title_color="#444" title="50+ Short Codes" caption="consectetur adipiscing elit" caption_color="#777"] [/column4_5_last] [space height="0"]
Nulla tempus lacus ac diam pharetra vel lobortis ligula scelerisque. Donec id mattis tellus. Proin vitae fringilla metus. Phasellus ac rutrum nibh. Maecenas nisl lec tus, tempus at dictum id.
[/column1_3_wrap]

[column1_3_wrap_last] [column1_5] [img width="35" height="35"]http://themes.goodlayers.com/ibuze/wp-content/uploads/2011/04/1301907168_Black_Star1.png[/img] [/column1_5] [column4_5_last] [heading title_color="#444" title="Many Layout" caption="ipsum dolor sit amet aliquet" caption_color="#777"] [/column4_5_last] [space height="0"]
Nulla tempus lacus ac diam pharetra vel lobortis ligula scelerisque. Donec id mattis tellus. Proin vitae fringilla metus. Phasellus ac rutrum nibh. Maecenas nisl lec tus, tempus at dictum id.
[/column1_3_wrap_last]
[space height="15"]
========================= 3.) Publish it and go to ‘iBuze Main’ (admin panel) 4.) see the tab ‘Front Manager’. 5.) Check ‘enable’ and choose the page we just created ‘Front Service’. 6.) Go to your webpage and see the result. If you want to change the detail, just go to ‘Front Service’ page and change the text in there.

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.

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