302 comments found

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • United States

hello,

My site has been working fine, now it’s going crazy. All the pages work except the home pages and I have changed nothing. I went through the entire editor thinking I had an open div or something. I don’t nor open tables. Do you have any idea what could have happened?

http://ohspublishing.com/

Thanks for all your help,

Default-user

wow, nevermind – it is for sure Friday. I know what happened. Never trust people to post on your website. All is good now – found what they did. Thanks,

themesforge

Hey there,

glad you got it sorted!

Best,

Ed

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years

Hi. I realize this isn’t directly related to your theme, but I’m hoping you’ll answer anyways as I haven’t been able to find the answer and I am in desperate need of the solution. I need to add the Order Notes (input during customer checkout) to the New Order email. Can you please give me a hint….

Thanks in advance….

themesforge

Hi there,

Happy New Year and sorry for the delayed reply over the holidays.

I’m not sure I can be of any real help with this as it’s not a theme issue.

However I did find this:

http://www.remicorson.com/add-order-notes-to-woocommerce-completed-order-email/

Which I think might be of assistance to you?

Ed

Default-user

Thanks for the reply. I had already reviewed that posting. That is for the admin submitted or automatic action notes for an order. I’m looking for the user/customer input Order Notes. I’ll keep searching.

Default-user

Meant to mention that I thought this might be somewhat theme related as the default woocommerce admin-new-order email is being overwritten by the themes admin-new-order template so thought you might have edited it and removed the information that I am in need of.

themesforge

ah ok – you should try the WooCommerce support forums – you’ll probably get some luck there.

Ed

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello! Isn’t there any page template that uses the full width of the available space? Not the “one column” that I see now. I mean, the whole width.

Thanks in advance!

themesforge

Hi there,

Happy New Year and sorry for the delayed reply over the holidays.

I think you mean a wide template rather than a boxed layout?

The theme is a boxed layout by design (except the header) so there is no template which does what you want to do.

Best,

Ed

Default-user

OK, I see! Thanks! Happy new year!

themesforge

you too!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi Ed :-)

First of all thank you for the support!

Great theme! good work :-D

One problem is that there doesn’t seem to be a create account page?

There is a section when going through to the checkout, but I would like it to also be on the login page…

Login -> username | Password

or Create an account

Something like the above :-/

Also when logged out, my account which is in the top nav just shows lost password but need it to show create account here also?

Thanks again :-D

themesforge

Hi there,

thanks for getting in touch!

The page that is provided is the default WooCommerce login/create account page. There may be a plugin available to change the default page to act like you’ve described. You should check in over on the WooCommerce forums and see if anyone else has done this (which I’m sure they probably have).

Best,

Ed

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi I cannot get Homepage Sidebar Widget shown. Everything I tried is not working. Is there any known bug/solution?

Thanks!

Default-user

Hi again. I installed the whole thing in an other server. The homepage sidebar works there. Is there any server side feature/restriction that could prevent it from showing in my server? I mean, like the “MOD_SECURITY core ruleset” thing in the Showcase section (which also doesn’t work in my sever but does work in the other).

Thanks again

Default-user

OK, I found it. I was using the Flex Slider Wide. Maybe it was obvious, but for me, that set up the slider days ago, it was impossible to thin of thise. I found it by noticing that the other widgets had the “woohpwidgets-main-wide” class and not the “woohpwidgets-main” like the theme in the other server.

I think that your theme is great, you’ve done a very good job. Please, accept my comment though, the documentation is pretty poor. It’s not only this thing, there are many things that are not explained at all and are treated as they are obvious.

Please take no offence on this, I only said that because I think you’ve done the hard part so good, it’s a pitty…

Thanks!

themesforge

Hi there,

Great to hear you figured things out.

Thanks for the feedback on the docs – don’t worry I don’t take offence. I appreciate all types of feedback :) I have started making video guides for my new themes which I think help a lot more. I will be making video guides for Icarostore in the next couple of weeks. In the meantime if you’ve any other questions feel free to shoot me an email to ed@themesforge.com.

Best,

Ed

Default-user

Thanks a lot!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi I cannot get the showcase animation working. Only the “All” link works fine, all the others do not load anything (blank).

I tried this: http://docs.woothemes.com/document/jquery-cookie-fails-to-load/ but no luck. My host cannot change the settings (due to security reasons, as they say). In the above link, I just put this code in the functions.php file of the theme, I rename the 2 files and that’s suppposed to be all?

http://www.dimopoulos.gr/n1e2w3/%CE%AD%CF%81%CE%B3%CE%B1 is the link

Thanks

Default-user

nada? :)

Default-user

Alert! I just duplicated some showcases via WPML plugin (I didn’t create again the showcases). As you can see here: http://www.dimopoulos.gr/n1e2w3/en/portfolio/ the script works! Since I haven’t touched anything (it’s just duplicated content), how do you explain that it works in the translated page and not in the main (http://www.dimopoulos.gr/n1e2w3/%CE%AD%CF%81%CE%B3%CE%B1/)? Thanks

themesforge

Hi there,

Sorry for the delayed reply sonarmarketing.

I wouldn’t work with any host that won’t enable support for jquery cookie – the security excuse is not relevant – as per the WooCommerce article the absolute best solution is for either your host to solve this for you or to move to another host.

As for why it works via WPML – I’m not sure – I can still the js errors in the Console related to jquery cookie so the issue will still occur in some browsers.

Best,

Ed

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi Ed, is there a way to force the TF Jcarousel featured products to scroll automatically?

Charlie

themesforge

Hi Charlie,

Thanks for getting in touch!

This is not possible at the moment – I wouldn’t recommend it either for UX reasons – this kind of movement is generally recognized as a bad idea at this point.

Best,

Ed

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • United Kingdom

Hi, some pre-purchase questions please?

1. any chance we can see or use a demo version of the word press settings/panels for this theme?

2. dose this theme allow creating/login user by email? as in they will their own products?

3. can users see their last purchase items ? (as I am gonna use this for food supply company, the users must be able to save all their last order) and be able to order weekly very easily ! You reckon this will do the job with some basic edits?

Regards Shervin

themesforge

Hi there iShervin,

Thanks for getting in touch!

re.1.) I don’t have a demo online at the moment. If you email me at ed@themesforge.com I can send you the manual which shows the theme options (it’s basically using SMOF as the main theme options panel).

re. 2.) usernames are based on WooCommerce defaults – I’m not sure what you mean re: “they will their own products”.

re: 3.) yes – they can see their order history :)

Ed

iShervin

Thank you sir, and I have got the email and manual, will purchase very soon.

themesforge

thanks :)

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years

Hi again! Under shop, when using a variable product, the default wording of “From” before the lowest variable price on the product page appears to be missing for all my variable products. Since I believe it’s the default to have it appear with WooCommerce I am assuming that your theme has removed it in one of the theme files used for WooCommerce. Is that the expected behavior and can you tell me which to edit to have the “From” text appear again?

Thanks very much!

themesforge

Hi there slwinter,

thanks for getting in touch!

You are correct.

This can be switched back on as follows:

open /icarostore/woocommerce/css/style.css

around line 676, comment or remove this:

.woocommerce .tf-product-price .from {
    display: none;
}

Hope this helps,

Ed

Default-user

Perfect! Thanks so much!

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • Netherlands

Hi,

Where can we translate the top menu bar english woocommerce pages?

Regards

themesforge

Hi there TravissKempers,

You can translate using poedit or directly in:

themes/icarostore/woocommerce/config.php:

look for

tf_shop_nav()

Hope this helps,

Ed

Default-user

Hi Ed, Thanks!

What is the best way to change the colors of the teplate? What file should we modify?

For the general website colors and the woocommerce colors.

Can the main menu made bigger (wider?)

Thanks for helping!

themesforge

Hi Travis,

The main files to customize are:

/icarostore/css/layout.css and /icarostore/woocommerce/css/style.css

Re: menu width – I wouldn’t advise trying to change that at the moment as it’s designed to be a fixed width 960px.

Hope this helps!

Ed

Default-user

Thanks!

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • Netherlands

Hi,

In the header there is the cart function. We tried to translate the .po and .mo files. But the language is nog changing.

Where can we modify/translate:

- Your cart contents - View your shopping cart etc.

Thanks again!

themesforge

Hi Travis,

I think you asked this previously but might have missed it?

You can translate it directly in:

themes/icarostore/woocommerce/config.php:

look for

tf_shop_nav()
Hope this helps,

Ed

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello there.

I was wondering if anyone could help me in organising the homepage widgets. Some widgets I drag into different slots will appear broken, or simply not appear at all. The only widget spaces that seem to work are the primary widget area and the header widget area. If someone could tell me what widgets work where and how to place them I would be very grateful.

Thanks!

themesforge

Hi there Ollie,

thanks for getting in touch!

Did you check out the manual which provides a detailed guide to which widgets go in which widget area?

Best,

Ed

Default-user

Thanks for the reply Ed. I only just noticed that there is a manual with the download! Thanks for advising me on that _

themesforge

no problem :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi there,

I was wondering how I could change the location of the “In stock” label that appears on the product’s page. At the moment it’s in a weird position that doesn’t look good, I want to shift it down so that it’s above the “Add to cart button”. I already know what I have to move to where but I cannot find the file where this is located.

Thanks for any advice you can give.

themesforge

Hi there Ollie,

This text is not set by the theme – this is set via WooCommerce hooks. If you wish to move this text you’ll need to research how WooCommerce hooks work

http://docs.woothemes.com/document/introduction-to-hooks-actions-and-filters/ http://docs.woothemes.com/document/hooks/

You’ll then need to unhook/rehook the relevant hook for this text.

Hope this helps,

Ed

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 1-2 years

Hi There,

When can we expected the theme to be compatible with latest woocommerce 2.1?

themesforge

Hi there!

I’ve already started rolling out updates to all my WooCommerce themes for 2.1.

An update for Icarostore will be released by Wednesday evening.

Best,

Ed

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United Kingdom

Hi, I just updated to woocommerce 2.1 and it broke the theme, particularly on /shop pages, rolling back to 2.0.20 fixed the issue. When might the theme to be compatible with woocommerce 2.1 please? Many thanks!

themesforge

Hi there!

I’ve already started rolling out updates to all my WooCommerce themes for 2.1.

An update for Icarostore will be released by Wednesday evening.

Best,

Ed

zerodotnine

Excellent, thank you!

zerodotnine

Hi, is the update available from just downloading the file again?

themesforge

yes correct :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi, I just updated the WooCommerce plugin and now the product category and product pages are not displaying correctly. It looks like a problem with the style sheets: the content is there, just messed up visually. Any idea what the problem is and how we can resolve it?

Best wishes, Andrea

themesforge

Hi there!

It’s probably a compatibility issue with WooCommerce 2.1

I’ve already started rolling out updates to all my WooCommerce themes for 2.1.

An update for Icarostore will be released by Wednesday evening.

Best,

Ed

Default-user

Many thanks for a speedy response!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United States

the same happened to my site e-availability. Thanks for updating by Wednesday evening Ed. Great theme.

themesforge

no problem – the update is now in the themeforest approval queue :)

themesforge

Hi there,

the update is live now – a little bit early :)

Ed

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Many thanks Ed for the update to make Icarostore compatible with WooCommerce 2.1 – I’m not sure what to do next though? Do we need to reinstall the theme or just certain files?

Best wishes, Andrea

themesforge

Hi Andrea,

My recommended approach is as follows:

1.) Backup your site! 2.) Make note of any custom changes you made to the theme. 3.) Re-download the theme from themeforest. 4.) Update WooCommerce and the theme on a local backup copy of your site first. 5.) Re-apply your custom changes (if any) 6.) Test and confirm everything is working as you expected. 7.) Repeat the steps above on your live site.

Alternatively you can use something like the Envato theme toolkit but if you’ve made lots of custom changes I would avoid that route.

Best,

Ed

Default-user

Thanks Ed, I’ve just seen zerodotnine’s comment below – we’ve also made a number of change to the files and so we’d also appreciate a list of changes if that’s OK? I’ll email you now, thanks!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United Kingdom

A list of certain files to update would be good as I have made a couple of changes. Thanks for the work to make the theme compatible! How do we get the updated version please?

themesforge

Hi zerodotnine, if you email me to ed@themesforge.com I’ll get you a list of changes for V2.1

To get the updated version you need to download directly via themeforest.

Ed

zerodotnine

Ok, email sent

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi Ed, please could you send the email with the list of changes for V2.1 to me also? Many thanks, Andrea

themesforge

Hi Andrea,

email sent :)

Ed

Default-user

Received – many thanks Ed :)

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