304 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Bungor Purchased

Hi There,

So I’ve just downloaded and tried to upload the file to wordpress and I keep getting this error.

“Unpacking the package…

Installing the theme…

The package could not be installed. The theme is missing the style.css stylesheet.

Theme install failed.”

Am I doing something incorrectly? Do I need to do anything prior to installing the theme from a .zip?

themesforge

Hi there,

Thanks for getting in touch!

You need to unzip the file you downloaded from themeforest and upload the theme inside the INSTALLME directory. Also be sure to checkout the manual in the DOCS folder.

Best,

Ed

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • Netherlands
edv Purchased

I have the same problem that gallery images are not shown on the productpage. I added a couple of images in the backend (besides the highlighted image), but they are not visible on the frontend. In the html the is also empty (so it’s not a styling problem). Do you have any information on this?

themesforge

Hi edv,

Did you email me your details? ed@themesforge.com

Best,

Ed

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hi

Your theme is great, we are planning to use it for one of our clients and would like to show them a sample website that is using your theme. It would be great if you could send me the link to few live websites using this theme it would be great.

Thank you.

themesforge

Hi there matm_32,

Thanks for getting in touch!

here is a small selection :)

http://www.kauaiactivities.com/ http://boystoptoys.com/ http://elementsmoke.com/

Best,

Ed

  • Has been a member for 1-2 years

Please I need verry quick support for Ticket ID: VNU-585-87199 send on Wed, 27 Mar 2013 17:05:05 +0100

I am a client! PayPal 9. Dec 2012 01:14:22 GMT+01:00 Transaction ID: 9JF95745J0269724V

I need the update even if you system think, that I dosen’t payed for icarostore!

themesforge

Hi there,

Thanks for getting in touch! I see your other message now which I will respond to now.

Ed

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Now I am on the right account, but a new theme installation dosen’t fix my issuses. Please check this page:

http://msrc-modelle.ch/shop/

There are 2 “Standartsortierung” and the site Nr. are broken.

themesforge

Hi there!

You are stil running an old version of Icarostore.

I know this because the old version has the double dropdown in WooCommerce 2.0.

Please ensure you re-download the theme and then backup and delete your existing instance via ftp and re-upload via ftp.

That should do it.

Best,

Ed

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Other issues:

Featured Porduct Wighet bug Detail Product Site: Bug on Product Image Gallery Even with german Translation ( working on twenty ten Theme ) there are missing translations on icarostore.

themesforge

Hi there,

I’m pretty sure this issue will also be addressed when you get the update correct.

Ed

  • Bought between 10 and 49 items
  • Brazil
  • Has been a member for 1-2 years

hello .. can customize the area of related products, choosing which products I want to display when I am inside the display of a product?

themesforge

Hi there,

Thanks for getting in touch! Yes, this is a core WooCommerce feature – in addition to upsells aswell :)

Best,

Ed

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
jdivision Purchased

Hi ed, Great theme.

I hope this is a quick question, but I noticed that our product pages doesn’t have a full pagination, just the next previous button. However, looking at: http://themeforest.net/item/icarostore-responsive-woocommerce-theme/full_screen_preview/3331647 the demo has full pagination. Ive looked through both woocommerce and icarostore’s settings and was unable to find a place to enable this. Any help would be greatly appreciated.

themesforge

Hi jdivision,

thanks for getting in touch!

You may be using an out of date version of the theme. Can you re-download the theme. Backup and delete your existing copy, and ftp up the latest version and you should be ok.

Best,

Ed

N.B! on the backup :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi there, i was wondering if this theme has a demo file included?

themesforge

Hi there golden007 – thanks for getting in touch!

Yes, demo xml is available via ed@themesforge.com once you purchase the theme :)

Best,

Ed

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 4-5 years

I have just purchased the theme, how can i get the xml demo file?

themesforge

Hi there John,

Thanks for getting in touch!

Shoot me an email to ed@themesforge.com and I’ll send it to you asap :)

Best,

Ed

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
netflora Purchased

Hi,

Really pleased with the theme, is there a way to include links within the tabs shortcode?

If I use href the code is displayed rather than formatted as a link.

Cheers,

Charlie

themesforge

Hey netflora,

Thanks for your purchase and for your kind comments :)

There should be no issue adding hyperlinks within tabs.

Take a look here:

http://proffetdemo.themesforge.com/shortcodes/tabs/

The fourth line of the first tab has the word “cupidatat” linking to google.

here is the same markup

[tabs]
[tab title="Tab 1 Title"]Asunt in anim uis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat <a href="http://www.google.com">cupidatat</a> non proident, sunt in anim id est laborum. Allamco laboris nisi ut aliquip ex ea commodo consequat. Aser velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in anim id est laborum.[/tab]
Default-user
netflora Purchased

Thanks for getting back to me, weird it doesn’t work for me, I’ve copied and pasted your code and still don’t get a formatted link, just the code showing?

Default-user
netflora Purchased

Got it now, had to drop into text mode rather than visual and enter the code, doh!

themesforge

great u got it working :)

Ed

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

help me please. ? get the message “still page loss”

themesforge

Hey there,

thanks for getting in touch!

Not quite sure what this message means? Where are you getting this message? Can you email me full details to ed@themesforge.com

Best,

Ed

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
kalermo Purchased

Hi Ed, Thanks for the great theme, just setting it up and everything seems to go smoothly (excellent documentation!). Nice to see that my first purchase from Themeforest worked so well =)

One question though, are there any other files I have to edit besides styles.css if I want homepage to have photo on the background but catalog and product and everything others to have solid color background (like in the demo, white background)?

themesforge

Hey kalermo,

delighted to hear you’re getting on well :)

If you want to have a background image just on the homepage you’ll need to have quite specific css rules. Take a look at the tag that WordPress generates and you’ll find a class which is unique to the homepage

e.g.

“page-template-template-homepage-shop-flex-php”

You should then be able to do a custom css rule which leverages that class to have the background image only appear on the homepage.

Hope this helps,

Ed

Default-user
kalermo Purchased

Yey, how didn’t I think of that :o Thanks for quick reply!!

themesforge

no problem :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I would like to add a logo to the website. What are the dimensions for the logo in your demo?

themesforge

Hi there,

thanks for getting in touch!

the dimensons on the logo in the demo are:

285px*41px

Best,

Ed

fairmountwebdesign

I have created this is photoshop, but when I upload it, it does not show up on my homepage.

themesforge

Hi there,

Have you any caching plugins installed?

Send me your details and I’ll take a look ed@themesforge.com

Ed

fairmountwebdesign

the logo now seems to be working. thank you!

themesforge

great :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Is there a way of hiding the following from the product full details pages please?

Category SKU

The shop owner lists some products in many categories and a long list appears here. They want it removed from the page. Also the SKU they want to remove as they use it for their own reference and don’t want customers to see it.

Thanks in advance.

themesforge

Hi there!

Yes, this is a WooCommerce setting in WooCommerce Settings->Catalog->Product Fields

untick:

Enable the SKU field for products

Default-user

Thanks for the reply, un-ticking that box means they won’t be able to edit this in the back end. They still want to be able to input an SKU number for each product, just so they can have a reference to the supplier where they purchased the item from. They just don’t want it displayed to the public on the full product page. Also same applies to the Category listing above the short description. They want to hide this also.

themesforge

ah ok – you’ll need to modify the source of the theme so.

in /theme/woocommerce/woocommerce-layout.php

unhook/comment out this line

add_action( ‘woocommerce_single_product_summary’, ‘tf_woocommerce_template_sku_meta’, 40 );

That should do it.

Ed

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I have added a few photographs to the product gallery, but they are not showing up when I view the product.

themesforge

Hi there,

As with my last message, send me on your details and I’ll take a look.

Best,

Ed

fairmountwebdesign

Sorry – didn’t see that request. It is nagadausa.com The product that has multiple views is the napkins. Much appreciated! (You can also see here where the related products are showing up – how is this determined?)

themesforge

hey,

sorry I meant would you email me your WP login details to ed@themesforge.com and I’ll look in the backend to see what the issue is. Best,

Ed

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi - I am also having a problem with the related products. I have not entered any, but it is listing others under the product. Thank you!

themesforge

Hi there,

There is a good thread discussing related products here: http://wordpress.org/support/topic/woocommerce-remove-related-products-info

If you wish to remove them – you should use this and add it to your functions.php in the theme

function woocommerce_remove_related_products(){
    remove_action( 'woocommerce_after_single_product_summary', 'woocommerce_output_related_products', 20);
}
add_action('woocommerce_after_single_product_summary', 'woocommerce_remove_related_products');
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
netflora Purchased

Hi, I’m having trouble with the column shortcode, it doesn’t seem to be working.

I’ve created a simple page and just copy and pasted the code from your example page can you take a look:-

http://cottagegardenflowershop.co.uk/test/
themesforge

Hi there netflora,

thanks for getting in touch!

can you try this (and try it in the “text” tab of the WP editor.

[one_half_first]
<h3>1/2 Columns</h3> Asunt in anim uis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in anim id est laborum. Allamco laboris nisi ut aliquip ex ea commodo consequat. Aser velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in anim id est laborum.[/one_half_first] [one_half_last]
<h3>1/2 Columns</h3>
Asunt in anim uis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in anim id est laborum. Allamco laboris nisi ut aliquip ex ea commodo consequat. Aser velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in anim id est laborum.[/one_half_last]
Default-user
netflora Purchased

Thanks again, working now. Really pleased with the way my site is coming together.

themesforge

great to hear that :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Not sure if this is anything to do with the theme or woocommerce itself but on the site I have set up , the owner would like the ability for the user to be able to click a ‘print this page’ when on a full details page.

Currently if you just go to “File > Print” it prints out 6 pages (loads with random code on) for each product. They had a customer in store saying that she was looking at two products to choose from and ended up using 12 sheets of paper when printing.

An ideal solution would be a ‘Print this page’ link under the short description, next to the main image on the full details page.

Is this possible at all?

themesforge

Hi there shine!

At the moment, the HTMl5 Boilerplate (which is included with the theme) will output the destination of links which is probably adding a lot of text to the print output – some people like this – other understandably don’t.

You can reduce the amount of text on the print version by removing this.

/icarostore/css/boilerplate.css

around line 275, remove

  a[href]:after { content: " (" attr(href) ")"; }
  abbr[title]:after { content: " (" attr(title) ")"; }
  .ir a:after, a[href^="javascript:"]:after, a[href^="#"]:after { content: ""; }  /* don't show links for images, or javascript/internal links */
Re: adding a “Print this page” option – you might be able to add something like this http://wordpress.org/extend/plugins/printfriendly/screenshots/

But I’ve not experimented with this as most people will just print what they see on screen via File->Print or CTRL-P

Hope this helps!

Ed

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi Ed – A few questions for you… 1. Is it possible to make the logo larger, or is there a defined area to use? 2. Can I change the font in WooCommerce?

Thank you for helping me with these questions and taking a look to see why the theme is not updating so the thumbnails are correct. After this is done, I was going to change the code to remove the text from the sliders.

Thanks again – I appreciate it - Sheila Margolis nagadausa.com (your user is still there)

themesforge

Hey fairmountwebdesign,

thanks for getting in touch!

1.) Re: logo size – it is a responsive zone so the size of the logo is limited by the width of the div it is contained within which is one third of the template width – you could need to create your own header adjustments if you wanted to make the logo bigger.

2.) To change the font, you need to modify the font declarations in layout.css

The easiest way to do this is to search/replace

    font-family: 'Open Sans', Hevletica, Arial;

Best,

Ed

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