imaginem supports this item


157 comments found.

Hi, I plan to buy this theme but photo wall section’s responsive part as an example in cellular phone does not work in true way.It resize all photos to a small section. Can there be an update for it? Thanks

Hi, Sorry current features are as in demo. I can change them if there are popular requests for them. There hasn’t been any requests for this feature.


help me, on the category don’t work fullscreen slideshow….. i see background black color…....... why?

Hi, Could you post to support forum with url to check the issue. Here’s support forum url:


I lost the purchase code, how to do?

Hi, Font Problem. I live in TÜRK?YE I mus use ” subset=latin-ext ” code with google fonts. Nearly all of the themes support selection ” subset=latin-ext ” in their control panels. What must I do for this. Thanks

Ok I solved it ” . $font_variants .= htmlentities(‘&subset=latin,latin-ext’), “

There is problem with the fonts in home boxes titles. The code does not effect to home boxes titles.

Hi, Could you post to support forum with url to check on the issue. I can check and provide an accurate solution.


Hi, what is the exact size for full screen images? It is important my client to be seen all of the photo parts. Thanks

Hi, I can recommend 1400px wide images. It’s in Help Guide as well. There settings in theme options which will enable you to display images without exceeding height width of browser. Check wp-admin > Theme Options > Fullscreen Media.

Please post to support forum if you require more info.


Hello I wanna make Large thumbnail gallery. Is it possible to select the group of pictures from media section ant write the code? Or is it only a gallery style that takes the pictures from portfolio and posts;?

I could not understand this part [thumbnails pageid=1744 type=”medium” title=false] page id part

page id? where does the code gets the pictures

Hi, If page is not give then it will fetch image attachments from the page itself. If the page ID is provided then the images are fetched from the page with the ID in shortcode.

It’s useful when creating different sets or populating a set that’s in another page.


Hi, I have a translation problem. I am translating them with loco translator plugin. It generates tr_TR.po and mo I translated but I can not see the translations in the theme. Default language is Turkish.

Hi, Have you set WordPress to Turkish language in wp-config file. Could you check on this. Please post to support forum with replies.



ABYZ Purchased

Hello, just a quick question please , how can rearrange the pictures uploaded to post for full screen page . thank you .


The fullscreen images can be sorted after going to the image uploaded section. They can be sorted by using drag and drop.

a. edit fullscreen post b. Click ‘Add Media’ c. Choose ‘Uploaded to this post’ d. Rearrange the images e. Click ‘x’ marked to right corner. f. Publish!

Please post to support forum if you require more info. I can provide screenshots.


Hi, I wanna disable post summary and post info sections in blog part. In blog page and inner post page. How can I do that? Thanks

I used these but nothing changed I added them to style.css

contents .datecomment {

display:none; }

.postinfo { display:none; }

#contents .datecomment { display:none; } .postinfo { display:none; }

ok I solved the problem

I cannot post on your support forum. I also tried sending email from your iMaginem Support page, but no reply. Here is my problem.

I cannot use ’ in the Home box text. Example: it shows American’s as American\’s . I tried to escape it but it won’t work. Please let know how to fix it. Thanks

Hi, Could you make a post on this to support forum. Likely your webhost is still using magicquote extension which isn’t supported by PHP anymore.

I can provide code to remove the quotes added from server.


I tried to post on your support forum, but I cannot for some reason.

Hi, You’ll need to register at support forum using purchase code to post.

How to find Purchase Code | Register at Support Forum


Hi! I bought the theme. so I have a question – how I can import Demo XML on the theme?


Demo Data as XML files are found in the download pack. It’s in a folder called ‘XML Demo Data’

You can import the files by going to wp-admin > Tools > Import

Please check following screenshot guide

Great if you can post to support forum where it’ll be easier to post screenshot guides and info.


HI. there is some “bug” in the theme.

When I have on one page two thumbnails shortcode and if I click for the first (for example) I can see all photos from the first and from the second thumbnail. I mean in popup window that contain photo, also contain photo from all thumbnails. but they must be separated! how to make it?!

Hi, Could you open a thread at support forum on this. Please provide url where this can be checked to give an accurate solution.

Support forum


my full screen slideshow does not show up on Safari 8.0.6. please help. it works on all the other browsers. On new mac safari it only show the captions but not the images.

for some reason, I cannot find a link to post my question on your support forum. I logged in but cannot see. My url is It works on windows safari, but not the new MacBook pro with os 10.10 safari 8.0.6 Thanks!


Form to create new tickets will be found at the end of following page which is the support forum for this theme.

You’ll need to register in order to create support tickets.


Thanks I posted it.

Hi. I have some prepurchase questions. I have had problems with other themes, and I need to know if what I need is possible with iCarus. I need to remove the menu on top, and the site logo on top must be like a banner, with a width of about 1000px.

Thanks in advance.

Hi, This is possible but it’ll require customization as the theme doesn’t have this feature.



juamar Purchased

Hello I am writing because I have the following question:
As I can do to add more fields to the contact form or file must be edited.
I await your response.
I appreciate your time.

Hi, Great if you can post to support forum



3rd-Eye Purchased

Still loving this awesome theme, but as I’ve seen in other posts – woocommerce isn’t supported.

I am following the woocommerce docs for making a default page template, but having problems with the side bar not displaying properly.

It seems to be a matter of making the slideshow controls vanish on inner-pages. Somehow the sidebar is the only thing that’s off.


Currently the theme won’t style for WooCommerce out of box. It’ll require additional styles to display the grid properly.

Could you post to support forum with url to check. I’d like to check the page to provide a solution.


Hi, I tried to start a topic on the forum, but I can’t find where to start, I made an account. But I’m using your theme. In the content I’m using the shortcode for Accordion. But when the content is a bit long, the text will be displayed under the next accordion tab. How can I fix this? Thnx


In support forum once you visit the iCarus forum there new ticket forms at the end of the page. It also can be reached by clicking the button which says “Looking to create a new support ticket” just under the search bar at the top.

Please provide direct url to the page where the accordion shortcode can be seen.



mrhocs Purchased

Hey – Just checking to see if you are still supporting this theme or if you abandoned the project? Only reason I ask is because it’s been almost a year since the last update. Not that there needs to be one, but I’m just checking before I keep working with it.


Hi, We still support it. If there’s any problem please register at the support forum and post a ticket and we will attend to it.