137 comments found

Hi I use version 1.2 and I wanted to ask if it is WP 3.9 or you recommend to upgrade to latest version. I have made some custom adjustments so upgrade could make me few troubles so I rather ask… Thank you

imaginem

Hi,

I’ve made several changes since version 1.2, could you use a comparison tool to compare the changes with the latest version.

http://en.wikipedia.org/wiki/Comparison_of_file_comparison_tools

Thanks

Hi, is the template Retina Ready? Thank you.

imaginem

Hi, Theme is Retina ready. Thanks

juamar Purchased

Hello I have an error when activating the theme in the login page appears as shown me screenshot.

screenshot https://dl.dropboxusercontent.com/u/25645859/1.jpg
imaginem

Hi, Could you post this to support forum. I’d like to request a url to check on the problem.

Please provide the error message displayed. Let me know url to login screen as well where i can check on the issue in screenshot.

Thanks

Seranum Purchased

Hello,

Is there chance to have on main home page only 2 home boxes not 4 of them ? I would like to have option to ON only first and last home boxes with the free space gap between them… Is there any option ?

imaginem

Hi,

Could you post to support forum please. I’ll provide instructions to reduce the number of boxes.

Thanks

Default-user
Seranum Purchased

I already post in forum together with some other questions. Waiting for your reply.

asese Purchased

Hello. Is it possible to create a new blank page? Without the box, without the title just the menu and the background. I have a little example here: http://www.foto27.ro/example I want to remove the white box from behind along with the title so I can only see the slider above the background image. Thanks a lot for the help, love this theme.

imaginem

Hi,

Could you post to support forum with the mentioned url and requirement. I can post some tips to get the customization done.

Thanks

Hi, I have a pre-purchase question:

Is it possible to move the 4 boxes on the home page down to where the slideshow thumbnails are, or to the left?

Thank you!

imaginem

Hi, Yes it’s possible through additional CSS codes to get that done.

Thanks

empulse Purchased

So I have the front page set to a video (youtube) and on the mobile device it doesn’t function (which is fine).....

What I’d like to know is how do I set a default background image that is displayed on the front page on a mobile device when a video is set on the front page.

Thanks in advance!

imaginem

Hi, Could you post to support forum with url to check on the issue.

Thanks

petarc Purchased

The shortcode generator wasnt working, I saw that you have had an update. I do not want to update the entire theme as we have done quite a few changes to it. Can you tell me which files to upload?

I tried uploading only the functions.php, shortcodegen and shortcodes directory – its still not working so I must be missing something?

imaginem

Hi,

Only the following files are required to get shortcode generators working for WP 3.9

Version 1.6

Fix: Shortcode Generators for WordPress 3.9
     :- /functions/shortcodegens/[all files and folders]

It’s likely that the issue is caused by a plugin that’s breaking TinyMCE related scripts.

Could you disable plugins to check as a troubleshoot.

Please post to support forum if it doesn’t work.

Thanks

petarc
petarc Purchased

Ok have change updated the shortcodegens/ folder and disabled all plugins and the shortcodes still don’t work.

It pops up the dialogue as expected but when you press insert it doesn’t actually do anything.

Any ideas?

imaginem

Hi, Could you post to support forum. I’d like to request login info to check on the settings.

Thanks

soyboy Purchased

hello, I commented before about corefit101.com still can’t solve a few problems. on iphone first page still goes off screen borders, tried everything still can’t get what I do wrong… Also I want to use outlook mail (hotmail.com) but it doesn’t work.. no e-mails… thanks!

imaginem

Hi,

The theme in the url you’ve given isn’t iCarus Theme. Could you post to support forum with correct url if it was a mistake.

Thanks

mrhocs Purchased

Hello

This theme is awesome. Is there any way you can integrate WooCommerce? Please??? :) Or at least let me know if there are any issues I would need to worry about when trying to get it setup myself?

Thanks!

imaginem

Hi, It’s not woocommerce supported yet. I can note this down as a feature request.

Thanks

Noople Purchased

hi,

your support-website seems to be buggy since a while. can’t login nor register. so i would like to post my issue here.

i would like to stop/deacticate the autostart of the portfolio gallery slider (portfolio thumbnail and details).

cheers noople

imaginem

Hi noople,

Great if you could try again. Support forum is getting new registrations without any problems.

edit /functions/shortcodes/slideshow.php

Change line 272
slideshow: false,

This however will affect other slideshows as well.

Thanks

Default-user
Noople Purchased

Done. Thank you!

iCarus Fullscreen Studio is Ok for Wordpress 4.0?

imaginem

Hi, All good. It’s compatible with WordPress 4.0 , demo is currently running on latest WordPress.

Thanks

Legundo Purchased

Hello,

Just purchased this and I had an error with options-caller.php where OPTIONS_FRAMEWORK_URL wasn’t properly marked as a variable on lines 16 and 68.

However now, I do not see the Theme Options on the sidebar. Please assist ASAP.

Also, if I try accessing it via a direct URL, even when logged in as an admin I get “You do not have sufficient permissions to access this page.”

imaginem

Hi,

Most likely you’ve got a plugin that causing a conflict. If you can ensure installing the theme with all plugins deactivated and then activate any of them you prefer to check what’s causing the issue.

I assume you’ve got options framework activated as a plugin which is causing the problem.

Please post to support forum if it doesn’t resolve so i can check on the problem further.

Thanks

Default-user
Legundo Purchased

Heya!

I did post on the forum: http://support.imaginemthemes.com/forums/topic/cannot-access-theme-options/

Deactivated every plugin except options framework. Still no theme options link.

What can I put into the home boxes?

imaginem

Hi, Currently home boxes only support what’s seen in demo. The images and text can be populated from theme options.

Thanks

Noople Purchased

hi,

how do i change number of thumbnail columns for portfolio listing? i did change the settings from 1 to 4 but the fontend shows no changes (keeps 3 columns).

http://stucki-thun.com.romulus.ch-meta.net/gallery/rollen/

cheers noople

imaginem

Hi,

That’s a gallery link, the portfolio archive link is displayed when you navigate a work type category. This is much like a blog category page which is dynamically built.

You can view a work type archive by navigating a category link from wp-admin > Portfolio items > Work type listing.

Please use support forum. Here’s link http://support.imaginemthemes.com/

Thanks

is it possible to make this template do this with the homepage? http://techpartner.org/files/homepage2.JPG

I like the template, just curious HOW flexable each page and settings are.

Do you have a demo site we can login to?

thanks cb

imaginem

Hi,

You can disable the slideshow navigation via wp-admin > Theme Options > Page Controls

Sorry login to demo isn’t available currently.

Thanks

Noople Purchased

hi,

i created a portfolio item (stucki thun) which needs to have a “direct link” in portfolio overview: http://stucki-thun.com.romulus.ch-meta.net/gallery/rollen/

there seems to be a bug to set direct link for slideshow.

thanks for your help!

cheers noople

imaginem

Hi Noople,

Please post to support forum to check on this.

Thanks

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