153 comments found

Hi, I plan to buy this theme but photo wall section’s responsive part as an example in cellular phone does not work in true way.It resize all photos to a small section. Can there be an update for it? Thanks

imaginem

Hi, Sorry current features are as in demo. I can change them if there are popular requests for them. There hasn’t been any requests for this feature.

Thanks

help me, on the category don’t work fullscreen slideshow….. i see background black color…....... why?

imaginem

Hi, Could you post to support forum with url to check the issue. Here’s support forum url: http://support.imaginemthemes.com/

Thanks

Default-user

I lost the purchase code, how to do?

Hi, Font Problem. I live in T√úRK?YE I mus use ” subset=latin-ext ” code with google fonts. Nearly all of the themes support selection ” subset=latin-ext ” in their control panels. What must I do for this. Thanks

Default-user

Ok I solved it ” . $font_variants .= htmlentities(‘&subset=latin,latin-ext’), “

Default-user

There is problem with the fonts in home boxes titles. The code does not effect to home boxes titles.

imaginem

Hi, Could you post to support forum with url to check on the issue. I can check and provide an accurate solution.

Thanks

Hi, what is the exact size for full screen images? It is important my client to be seen all of the photo parts. Thanks

imaginem

Hi, I can recommend 1400px wide images. It’s in Help Guide as well. There settings in theme options which will enable you to display images without exceeding height width of browser. Check wp-admin > Theme Options > Fullscreen Media.

Please post to support forum if you require more info. http://support.imaginemthemes.com/

Thanks

Hello I wanna make Large thumbnail gallery. Is it possible to select the group of pictures from media section ant write the code? Or is it only a gallery style that takes the pictures from portfolio and posts;?

Default-user

I could not understand this part [thumbnails pageid=1744 type=”medium” title=false] page id part

Default-user

page id? where does the code gets the pictures

imaginem

Hi, If page is not give then it will fetch image attachments from the page itself. If the page ID is provided then the images are fetched from the page with the ID in shortcode.

It’s useful when creating different sets or populating a set that’s in another page.

Thanks

Hi, I have a translation problem. I am translating them with loco translator plugin. It generates tr_TR.po and mo I translated but I can not see the translations in the theme. Default language is Turkish.

imaginem

Hi, Have you set WordPress to Turkish language in wp-config file. Could you check on this. Please post to support forum with replies.

http://support.imaginemthemes.com/

Thanks

ABYZ Purchased

Hello, just a quick question please , how can rearrange the pictures uploaded to post for full screen page . thank you .

imaginem

Hi,

The fullscreen images can be sorted after going to the image uploaded section. They can be sorted by using drag and drop.

a. edit fullscreen post b. Click ‘Add Media’ c. Choose ‘Uploaded to this post’ d. Rearrange the images e. Click ‘x’ marked to right corner. f. Publish!

Please post to support forum if you require more info. I can provide screenshots.

Thanks

Hi, I wanna disable post summary and post info sections in blog part. In blog page and inner post page. How can I do that? Thanks

Default-user

I used these but nothing changed I added them to style.css

contents .datecomment {

display:none; }

.postinfo { display:none; }

Default-user
#contents .datecomment { display:none; } .postinfo { display:none; }
Default-user

ok I solved the problem

ktoby Purchased

I cannot post on your support forum. I also tried sending email from your iMaginem Support page, but no reply. Here is my problem.

I cannot use ’ in the Home box text. Example: it shows American’s as American\’s . I tried to escape it but it won’t work. Please let know how to fix it. Thanks

imaginem

Hi, Could you make a post on this to support forum. Likely your webhost is still using magicquote extension which isn’t supported by PHP anymore.

I can provide code to remove the quotes added from server.

Thanks

Default-user
ktoby Purchased

I tried to post on your support forum, but I cannot for some reason.

imaginem

Hi, You’ll need to register at support forum using purchase code to post.

How to find Purchase Code | Register at Support Forum

Thanks

Hi! I bought the theme. so I have a question – how I can import Demo XML on the theme?

imaginem

Hi,

Demo Data as XML files are found in the download pack. It’s in a folder called ‘XML Demo Data’

You can import the files by going to wp-admin > Tools > Import

Please check following screenshot guide http://note.io/1PnI2kO

Great if you can post to support forum where it’ll be easier to post screenshot guides and info.

Thanks

HI. there is some “bug” in the theme.

When I have on one page two thumbnails shortcode and if I click for the first (for example) I can see all photos from the first and from the second thumbnail. I mean in popup window that contain photo, also contain photo from all thumbnails. but they must be separated! how to make it?!

imaginem

Hi, Could you open a thread at support forum on this. Please provide url where this can be checked to give an accurate solution.

Support forum http://support.imaginemthemes.co

Thanks

ktoby Purchased

my full screen slideshow does not show up on Safari 8.0.6. please help. it works on all the other browsers. On new mac safari it only show the captions but not the images.

Default-user
ktoby Purchased

for some reason, I cannot find a link to post my question on your support forum. I logged in but cannot see. My url ishttp://www.bhutanprayerwheel.com/. It works on windows safari, but not the new MacBook pro with os 10.10 safari 8.0.6 Thanks!

imaginem

HI,

Form to create new tickets will be found at the end of following page which is the support forum for this theme.

http://support.imaginemthemes.co/forums/forum/icarus-fullscreen-studio/

You’ll need to register in order to create support tickets.

Thanks
Default-user
ktoby Purchased

Thanks I posted it.

Hi. I have some prepurchase questions. I have had problems with other themes, and I need to know if what I need is possible with iCarus. I need to remove the menu on top, and the site logo on top must be like a banner, with a width of about 1000px.

Thanks in advance.

imaginem

Hi, This is possible but it’ll require customization as the theme doesn’t have this feature.

Thanks

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