172 comments found

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
deeluuxe Purchased

I have an other problem with the qTranslate Plugin and the Ice Subpages Widget. The title of the widget displays the page titles of both languages together.

Example: The widget shows “KarteMap”

This should be: “Karte” (german) or “Map” (english)

Could you please tell me where to fix this?

e404
e404 Author

This is the same problem we have already solved. Please send me an e-mail and I’ll send you the fix.

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
yoga108 Purchased

is there a way i can toss a little java script into the single-portfolio.php that will put 3 other featured portfolios at the bottom of the page, under the other content. that would be awesome.

e404
e404 Author
Sure, you can add anything to the template file. I suggest to add a new content after this line:
<?php the_content(''); ?>
  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
Hello I have a question. How to change red color in tables for other. http://www.sweethomemaintenance.com/word/?page_id=7

thank you

e404
e404 Author

You have used featured price boxes. You can change their colors using the theme options panel (Theme Options -> Styling Options -> Pricebox – Featured Box fields).

Default-user

perfect:) thank you

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
deeluuxe Purchased

Hello! Installed the NextGen Gallery Plugin and added the shortcode [nggallery id=1] on a page. When clicking on a thumbnail two lightboxes are opened at the same time. The lightbox of the theme is placed over the lightbox the NextGen Gallery opens. How can I disable the lightbox of the theme on this page?

Best regards!

e404
e404 Author

To disable the PrettyPhoto for the Gallery template uncheck the ‘Enable PrettyPhoto’ option (Theme Options -> General Settings). If you want to disable it for blog templates uncheck the ‘Use PrettyPhoto for Thumbnails’ option (Theme Options -> Blog Options).

If you want to disable the PrettyPhoto entirely edit the ‘tools.php’ file and remove the following line:
add_filter('the_content', 'activate_post_links', 99);
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
deeluuxe Purchased

Found an other solution so I can use your functions, too: NextGEN Gallery Optimizer http://wordpress.org/extend/plugins/nextgen-gallery-optimizer/

Thank you!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Sweden
drh Purchased

I’m having problems with the slider – for some reason the image is not showing up but the title of the slide does. Two files are being created in the cache folder “index.html” and “timthumb_cacheLastCleanTime.touch” (file size 0kb on both)

e404
e404 Author

Can you send me your website URL ?

Edit: OK, I get your email.

Default-user
drh Purchased

Now it’s working perfectly! Thank you for excellent support!

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • Sold between 100 and 1 000 dollars
  • South Africa
gdelfava Purchased

Hi I am getting an error on my home page about the social icons. You can see it here: www.connecteisp.co.za.

Can you help with this? Thanks in advance

e404
e404 Author

I can’t open your website.

gdelfava
gdelfava Purchased

Sorry, www.connectmeisp.co.za

e404
e404 Author

It’s not an error – it’s just a notice. It won’t be visible when you turn off a debug mode – you should do that on a live website.

gdelfava
gdelfava Purchased

How and where do I do that?

e404
e404 Author
Edit the ‘wp-config.php’ file, find the following line:
define('WP_DEBUG', true);
and change ‘true’ to ‘false’. You can read more about it here.
gdelfava
gdelfava Purchased

I have checked the file and debug is set to false

e404
e404 Author

So please send me an email with your WP admin login and password – I’ll check it out.

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
yoga108 Purchased

hello, i need help editing the colors of the: slider title/background portfolio title/background blog date circle, read more button color blog archive/recent/category icon colors

e404
e404 Author

1. Slide title/background – each slider has its own stylesheet, so I need to know which slider you want to use.

2. Portfolio title text and background colors:
.portfolio_item_header { background-color: #FFF; }
.portfolio-columns h3, .portfolio-columns h3 a, .portfolio-columns h3 a:hover { color: #FFF; }
3. Blog date circle:
.meta-date { background-color: #FFF; }
4. Read more button:
.more span a, #sidebar .more span a, #sidebar .more span a { background-color: #FFF; color: #FFF; }

5. You can’t change icons colors using CSS – you need to replace those icons with your own.

You can also make most of these customizations using the admin panel (Theme Options -> Styling Options).

  • Belgium
  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
neeltje Purchased

Hi, Quik question: how do i change the”view all” link on the homepage when you show recent blog and gallery items there?

e404
e404 Author
These sections are displayed using [recent_works_images_full] and [recent_posts_images_full] shortcodes. Just add the ‘more_text’ param to them, for example:
[recent_posts_images_full more_text="View all posts"]
  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
ewejoo Purchased

Is here the customer service?

e404
e404 Author

Yes – you can ask your questions here or you can send me an e-mail using the contact form on our profile page.

Default-user
ewejoo Purchased

Great, my question is: How to add “Contact Us” like what you did in your demo page? Couldn’t find the widget for it.

Also, I’m new to your WONDERFUL “Ice” theme and wonder if you can export your demo site’s “WordPress eXtended RSS or WXR , will contain your posts, pages, comments, custom fields, categories, and tags” for me? So that I can learn it from there? Many Thanks!

e404
e404 Author

You can find answers for both these questions in the theme documentation. ;)

There is already the WXR file in the theme package – you can find it in the ‘sample content’ folder. We have also included few sample pages (including the contact page you are asking for) – you can find them also in the ‘sample content’ folder.

Please note that to create a contact form you need to install Contact Form 7 plugin.

Default-user
ewejoo Purchased

Oops, I see, thanks.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
casfan Purchased

Hi love this theme and have finaly got the chance to use it. I do have a problem though I’m wanting to use a background image which i have uploaded. On some pages the image is not long enough to fit on the page so i get some background colour coming through is there a way of either setting the background image to be at the bottom so that if the page is to long then the background color is at the top. Or set the background image to stay in place and have the content move?

Also on some pages that arnt a full screen long I have a similar problem where the image is cut off and the background colour is displayed.

Thanks in advance

e404
e404 Author

In general, your background image should be wide enough to cover all popular screen resolutions (I recommend the width of at least 1500-1600 px). I can of course set the background image to stay in place – just send me your website URL and I’ll take a look.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
harding Purchased

I can’t set the nivo slider transition speed. Any number i insert has the same effect. Can you hlep me?

e404
e404 Author
Do you mean the home page slider or the [nivo] shortcode? In the first case you need to use the Nivo Slider Options panel (Theme Options -> Nivo Slider Options). In the second case you need to use the ‘pause’ param, for example:
[nivo pause="5000"]
  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • United States
RawfeyL Purchased

How do I get the content for the ice theme so I can learn how to enter my own content as you have done?

each time I try to import from my computer as instructed it errors out? should I ftp that file?

e404
e404 Author

You can recreate our demo website by importing the sample content file – you can find it in the ‘sample content’ folder. The import process is described in the theme documentation. If you did everything as described in the documentation please tell me what errors did you get.

RawfeyL
RawfeyL Purchased

I am now trying on safari (I was using firefox and it reset within 30seconds) and safari is just sitting there like it is locked, but I am afraid to do anything. I cannot see anything running at all. Its been at least 15 minutes

e404
e404 Author

As I’ve said in my previous comment, there is probably some problem with downloading images from our server to your server. I don’t know if it’s just a slow downloading or some kind of blockade on your server end.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • United States
RawfeyL Purchased

I click the upload file and it spins and results in a problem loading page time out: The connection was reset

" The connection to the server was reset while the page was loading."
e404
e404 Author

It looks like your server has a problem with downloading images from our server. Please check it with your hosting provider or try to import our sample content without importing images.

RawfeyL
RawfeyL Purchased

go daddy is saying it is your xml file that is not working. can I get a new file or can you tell me what exactly is not working.

RawfeyL
RawfeyL Purchased

is it a specific port or specific protocol or php function that it is using?

e404
e404 Author

Oh man, GoDaddy…

My XML file is working fine – I’ve checked it today on a fresh WordPress installation. It’s a standard WordPress import/export file, without any modifications. I can of course give you a new XML file, but I don’t think it will change anything (link).

By the way: did you try to import the sample content file without images?

RawfeyL
RawfeyL Purchased

ok I can import other xml files but not: icetheme.2011-10-28.xml -and the go daddy rep independently of me tried to import the icetheme.2011-10-28.xml which I emailed to him and he also can not import the file.

Is it possible to get a new xml file emailed to me? deborah@deborahburgeart.com
e404
e404 Author

Here is a link to a new XML file. Could you tell me if you have tried to import the sample content without images?

RawfeyL
RawfeyL Purchased

it does not work either. I don’t have an option or don’t know how to import it without the images. I do not have any options for uploading it but that one way.

e404
e404 Author

Both old and new files work for me on two different servers plus on my local WordPress installation. So the problem is definitely on your server. I’m afraid I can’t do anything more to help you with that.

You can find the option for importing images on the second import screen, but it looks like you just can’t get there.

RawfeyL
RawfeyL Purchased
http://test.deborahburgeart.com/ here’s the deal, without something to go by I do not know how to create the site. Like how do buttons show up? I have created a home and a blog page but I have a big nothing with no buttons. I am pretty sure the content import would help me but neither go daddy nor you guys are doing anything to help me figure this out. someone must be able to figure out why I just cannot import this file like I can other files? please?
e404
e404 Author

I would really like to help you, but without a full access to your server I don’t even know the reason of your problems. I don’t know if you have an access to your server log, but there you can find some useful informations about this issue.

By the way: you can find a code of most important demo pages in .txt files in the ‘sample content’ folder.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

How do I change the font size in the menu and submenu using the Ice Theme. I can’t find a way to do it in theme options so how do I do it in the style.css file. What do I have to modify/add?

e404
e404 Author
Add the following code to the Custom CSS box (Theme Options -> Styling Options):
.sf-menu li { font-size: 10px; } /* menu font size */
.sf-menu li li { font-size: 12px; } /* submenu font size */
  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
kmac239 Purchased

Hi, since updating to Wordpress 3.4 my main accordion slider and lightbox galleries have failed to function correctly. Is this an known issue and what is the fix?

e404
e404 Author

The fix is ready and will be sent to ThemeForest later today. If you don’t want to wait please send me an e-mail with your WP admin login and password.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
pigroup Purchased

After WP 3 .4 update, my Awkward slider doesn’t change or show other slides in preview.. Please help. www.pontevedrafitness.com

e404
e404 Author

The fix is ready and will be sent to ThemeForest within few hours.

  • Microlancer Beta Tester
  • Elite Author
  • Europe
  • Exclusive Author
  • Has been a member for 3-4 years
  • Referred between 50 and 99 users
  • Bought between 1 and 9 items
  • Sold between 100 000 and 250 000 dollars
e404 Author

A new theme version is already available. It contains a WordPress 3.4 compatibility fix. The full changelog can be found in the item description.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

How do I add a header to the top of the page below the logo besides just the contact box. I would like to have two text boxes below the logo; one of them being the contact box and one being some other box.

e404
e404 Author

You need to modify the header template (header.php) to add anything more to the header. If you send me a screenshot of what you want to achieve I can help you with that.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
kmac239 Purchased

This is probably very basic, but how do I install the update? In my wordpress dashboard it still thinks version 1.3 is the most up to date version. I downloaded 1.4 from TF and uploaded that but it failed as the destination folder already existed (i.e. I think it knew Ice Theme was already installed)

e404
e404 Author

You can find upgrading instructions in the theme documentation. The easiest way to update the theme without losing all customizations is to upload modified theme files via FTP . You can find the list of modified files in the ‘documentation/changelog.txt’ file – just upload them to the ‘wp-content/themes/ice’ folder, replacing existing ones.

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