169 comments found

Is it possible to change the theme folder /themes/icemagtheme to a new /themes/mynewtheme/ folder?

XanderRock

Hi rodilcarolino,

Thank you for purchasing the iceMag Theme :) It’s always risky to change the theme name. You can do it on your own risk. To change it, you will need to change the directory name and then edit “style.css” file. At the top of that file you will find theme name is also there. You should change it along with the directory name.

Enjoy!
XanderRock

Hello,

I’m having trouble logging in to the support site. I would like to know how to add a mobile ready phone number to the header to the left or the social icons.

Thank you, Sarah

Default-user

My username for envato has changed. Do I need to register for support using my new username?

XanderRock

Hi 9MILEMEDIA,

You can try that ofcourse :) If you have any issues while trying to register with your new username, you can email me your old username and Purchase Code by using “Email XanderRock” field here ;

http://themeforest.net/user/XanderRock

Enjoy!
XanderRock
Default-user

Great, I’ll try that then. My old username isn’t working even when I reset the password.

kriball Purchased

Hi, I want to post youtube video but I want to show the video after my post, not video first then my post. Then I want using Featured Image on Index of my site, so before visitor click my post link, they only see a few text and feature image. how to do that?

thank you :)

XanderRock

Hi kriball,

Thank you for purchasing the iceMag Theme :) As I understand you need to set a featured image first. Then make your post design with your content. When you want to display a video inside the post make sure you have wrapped it with required container. So instead of adding your video in the Video field, add your video insite the text area. You can use our Support Forum for further questions :)

Enjoy!
XanderRock

Default-user
kriball Purchased

Ok XanderRock thank you very much, I will try :) This theme very clean, I love it, but I’m sorry XanderRock, before I buy this theme I’m using nulled version for testing :D

mayela Purchased

safe to upgrade to wordpress 4.0 ?

XanderRock

Hi mayela,

It’s always good to ask :) We are waiting for a few plugin we’ve used in iceMag to be updated to Wordpress 4.0 as well. After that we will release a new version of iceMag which will be compatible with Wordpress 4.0 :)

Enjoy!
XanderRock

Default-user
mayela Purchased

Any update to be compatible with Wordpress 4.0 ?

XanderRock

Hi mayela,

We are using “Option Tree” plugin as a core system. And according to the their description it’s not yet 4.0 compatible. However we have tested some features with 4.0 and it seem to work fine. But because of the developer of Option Tree do not add 4.0 compatibility on the list, we can not guarantee that it will work for everyone. You may want to try it on a test server first. But like I said, in our tests we didn’t see any issues with it. It was just working fine.

Enjoy!
XanderRock

Hi,

I have purchased the theme but after importing data and following instructions the theme doesn’t show as is in your preview. Can you please assist me?

Bob

XanderRock

Hi bboranda,

You were claiming you have purchased the iMenu and installing it according to the documantation along with the WooCommerce. And it seems like you have purchased the iceMag Theme. Those are different themes :) iMenu is a restaurant theme more like an app. iceMag is a multi purpose Wordpress Theme. As I debug your site, I see there are missing files on your server. You must upload all of the theme files to your server in the correct directory. May I ask if you have uploaded the theme via FTP or via Wordpress UI?

Enjoy!
XanderRock

Hello,

Two little questions before purshasing…
- dropdown navigation is hard to handle with touchscreen. Is it a way to replace hover effct with “onclick” event ? Or other way to be really touchscreen ready ?
- what about Wordpress 4 compatibility ?

Thank you

XanderRock

Hi dolly2,

Thank you for your interest on iceMag Theme :) iceMag only supports hover effect for menu. There is no setting to change it to click. As for Wordpress 4.0, we are waiting for 3rd party plugins used in iceMag to be updated.

Enjoy!
XanderRock

I am buying this theme and have only one doubt, the demo is included sliders ? Thanks.

XanderRock

Hi eunilda1,

We have included the slider demos. But there is a premium male character (licensed) image in the slider and it’s not included.

Enjoy!
XanderRock

I’m currently looking on buying this theme for a big new project. Only hold-off is some of the icons are not retina ready. Are you addressing this issue in the near future?

XanderRock

Hi jef3000,

Thank you for your interest on iceMag Theme. iceMag is not Retina Ready. Thus it doesn’t support retina icons.

Enjoy!
XanderRock

leew87 Purchased

hi is it possiable to add woocommerce support to this theme?

XanderRock

Hi leew87,

iceMag is not WooCommerce ready. You can see the WooCommerce supports at the right sidebar of each themes details.

Enjoy!
XanderRock

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