An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by Gifky

They will respond to buyers' questions via the contact form on their profile.

Go to profile

Additional information from Gifky:

Feel free to contact us whenever you need support or have pre-sale questions

Frequently Asked Questions

Using Idea Mail in Constant Contact and iContact

In order for the template to render responsively on Webkit browsers (including native Android, iPhone and iPad email clients), there should be a valid doctype declaration, current editor of Constant Contact and iContact strip out the doctype declaration, if you want to use the template in Constant Contact or iContact you can use the template as normal (fixed width) non responsive email template.

If you have any other questions feel free to contact me via my profile contact form.

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.