An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Hands-on support for this item is provided by Gifky
Frequently Asked Questions
Using Idea Mail in Constant Contact and iContact
In order for the template to render responsively on Webkit browsers (including native Android, iPhone and iPad email clients), there should be a valid doctype declaration, current editor of Constant Contact and iContact strip out the doctype declaration, if you want to use the template in Constant Contact or iContact you can use the template as normal (fixed width) non responsive email template.
If you have any other questions feel free to contact me via my profile contact form.
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.