Discussion on Identiq - Responsive One Page Retina Theme

56 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hey, maybe you are just having a bad day but it looks like both the demo site and the zendesk support site are down. We just bought the theme today and we’d really like to have both of these things to use as resources. Please advise!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi guys, I want to add an Instagram Button to my page! I am not sure how to do it, if someone could help me that would be amazing!

thank you,

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
penasa Purchased

Hi there ! The shortcode access have disappeared. And more embarassing the “menus” (in apparence) = internal server error with no clue ! HELP ?

  • Bought between 100 and 499 items
  • Exclusive Author
  • France
  • Has been a member for 3-4 years
  • Sold between 5 000 and 10 000 dollars

Does your theme really supports WooCommerce? It is not on the demo.

  • Bought between 100 and 499 items
  • Exclusive Author
  • France
  • Has been a member for 3-4 years
  • Sold between 5 000 and 10 000 dollars

Does your theme really supports WooCommerce? It is not on the demo.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I’m very curious about the support of WooCommerce as we’ll, can you let us know if there is WC integration?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I am trying to get support on the support page but it tells me my purchase code is for another product. Who can I contact to get help?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Could you reply if the theme really supports WooCommerce?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Is this theme still being supported? The Shortcode Generator is no longer working.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
errila Purchased

Having trouble with the required plugins: XT Shortcodes and XT Sliders due to ‘Service Unavailable’. Any explanations, recommendations or best of all a fix.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

1. Can you add support for Woothemes Sensei plugin? 2. We’re getting an error with Firefox 30. Content shifts to the right on single pages until one begins to scroll down. Can you tell me how to fix this?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I bought this items a few weeks ago, after installing the theme, the suggested plugins doesn’t install (don’t bother about the “suggested”, but the “required” one, XT Shortcodes, doesn’t work, so the theme is not functional), I’ve tried in both localhost and a hosting, with no success, seems that there’s no way to access the files to install the plugins.

I’ve tried to contact via the item support page, but says that my Purchase code is for other item, so I cannot open the support ticket.

Please help

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, do you have other link for documentation? the ones you have listed are not working… thanks!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Zimbabwe

Hi, When I load my logo on theme options it doesn’t appear on my site – please advise a solution soonest. Thanks,

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years

Is this theme being supported anymore? I just purchased it and none of the import data pulls into WordPress and the general all around theme seems to not be working with the newest version of WordPress. Please advise.

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