I’m sorry, I just purchased this theme, and it would be perfect for what we need, but for some reason I thought it was for WP. When searching it came up under our WP search, but I’m unable to instal it. Is there a way to get a refund?
I am sorry but there is no such a functionality available here for refund.
Do you have a responsive version? Thanks
Thank you for taking time and writing to us. It is not available at the moment.
when i go to a drop down menu it gets covered up/ hidden by the image slider on the home page how do i fix this
Thank you for getting in contact with us on themeforest. You said that the menu is covered by slider images so I check our demo site http://themeforest.net/item/identity-church-and-ngo-template/full_screen_preview/2535298
and I didn’t find this issue in our demo. If you are facing this issue at your site then kindly send me your site link so that I can see this issue and suggest you a proper solution for it.
If you need any further help then please do not hesitate to get in contact with us on our customer support ticket system. www.chimpstudio.co.uk/support/ our customer support representative will help you out in resolving it.
Hi there, can I edit the templates into a Chinese website? thanks!
Yes you can make editing in this template through help of the dreamweaver.
i want to buy this template but want to know how it opens in dream weaver. does it appear scattered?
This is an HTML template. It works perfectly fine with dream weaver.
Hi, Great theme!!! Have you got a wordpress version of this?
@Muhammadibn not really ,
Any idea if you’re planning to make one?
Really liked this theme and needed it for a project next month.
I’m looking for a template for a website and this fits the bill. I wanted to ask what do I need to edit this template in terms of software ? will Notepad do it or does it have to be more advanced ?
Please let me know thanks Turlock S
For sure you can make changes, which you can do by 2 ways. 1st is to change the files which come along with our package via Notepad or Dream Viewer. 2nd way is to change it online by going in admin panel of Word Press account.
Hey thanks for the prompt reply really appreciate it. Another question is, Are you able to advise on the creation of logos ? I would need one to be created and wanted your advice/ help please let me know if possible . Is this website template a standalone object or part of wordpress bit confused there sir ? thanks in advance Turlock
You can ask anything related to our products, but if you use “contact us” form on our profile page, our concerned person will get back to you with all details you need.
HI there, I have purchased the identity template, I wanted to upload into Wordpress and edit, I am experiencing problems uploading the zip file into Wordpress. Can anyone provide any assistance ?
Hai @ Turlock123. As it is HTML template, it cannot be uploaded into wordpress. You can upload themes only.
Hi but the reply I received from ‘ChimpStudio’ 19 days ago said the following and I quote “For sure you can make changes, which you can do by 2 ways. 1st is to change the files which come along with our package via Notepad or Dream Viewer. 2nd way is to change it online by going in admin panel of Word Press account.” please can something be done ?
Hai @ Turlock123. Referring to the previous reply, that was the instructions for wordpress themes, but templates do not contain any option to add wordpress in them.
I need the responsive version of this template (HTML). I saw your comments regarding similar requests from almost a year ago. Are you planning to do it any time soon? Please consider making it for HTML5 and Bootstrap 3.
Hai @ xpertsoft. We value your concern, however, some of the other important tasks are not allowing us to come to this side. But we will try in near future to build this for respected clients.
how i get the search bar to work?
It is a template, it does not have any functionality for search bar, so it will not work for you.
what would cause my footer to disappear on one page?
That page might be missing footer code or if code is there, css might have been hidden.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
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Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.