38 comments found

Hallo have been looking at the demo great work i must say … kinda gttin an issue on chrome its not scrolling but on firefox it works fine ..what the deal with that coz for me its a potential deal breaker if it cant function great on both chrome n ff

shinetheme

hello olavah,

Could you explain what not scrolling?

We checked all on FF and Chrome and it fine.

Very happy if you show it more details.

Thanks

Hi! can we have the menu always open in this template??

Default-user

thank you for the immediate reply! I want for sure the menu to be always open on the left. If you could do that for me i will definately purchase. I look forward for your reply, thanks again!

shinetheme

Yes we will help you to do that! After purchased it you just post a ticket on our support system let us know then send to us your Cpanel info we will customize for you.

Thanks

Default-user

Hi, i posted you the ticket

Hello,

it is a great template, I really like it. Before I purchase it, I have one question regarding the masonry portfolio and media folio

When I filter items according to the categories, Items with different categories either disappear or shadowed on the list, but when I clicked the selected items and navigate to the next items, those filtered items also appear in the slide show.

is there any way I can exclude the filtered items from viewing while I navigate the slides?

Please let me know!

Thanks

shinetheme

Hello ggaggoong2,

Thanks for your great question.

Yes we have this solution we will update in next 1 hour.

Thank you very much!

I’m about to rate this very low. The link icon on the media portfolio is only accessible via editing the php file. the is no dynamic way of changing that link. So you end up with a portfolio grid all linked to the same one page. http://demo.shinetheme.com/identity/media-folio.html It works exactly the same on the live website. I feel cheated. And after asking the author simply pointed to the php file 2 days ago, ignoring the real issue – each grid item having their own link, that is. He only answered my question very vaguely, but now is completely silent. Any pronouncement on their part could help with my frustration, but they choose to ignore my ticket messages on their support forum. Buyers beware. I’ll update in here if this reaches any kind of resolution, or not. But for now, not looking good.

Default-user

four days later, the admin asked for my ftp, login, but still no fix. getting uncomfortable here.

shinetheme

Could you send to us your ticket url to check?

Default-user

fixed. took them a little longer than expected to sort things but they did it. Thank you.

I would like to purchase. Question has the issue above been fixed? can they link to their own articles now?

Default-user

The issue otaviosavietto had

Default-user

Nevermind actually, I’ll go ahead an purchase, I’ve purchased from you before and you always sort out every problem so its all good

shinetheme

Thank you so much johnmc65! Let me know if you have any problem we will help!

When I try to transfer the database tables from the quickstart database to a new database I get a – #1044 – Access denied for user.

The contact page in the quickstart has no styling and has this error – Fatal error: Call to undefined function curl_

Also on frontpage of admin panel I have this error – Strict standards: Non-static method JVersion::isCompatible() should not be called statically, assuming $this from incompatible context in

Thats just the quickstart, I can’t get it online to show you because of the first issue mentioned. The errors list that appears takes up most of the pages

shinetheme

Hello John,

Did you transfer or install quickstart package?

You can tell us further details on our support system http://support.shinetheme.com or email to us at: contact@shinetheme.com

We will check help you.

Thanks

Default-user

Hi ST, I set it up locally and then transferred it online, but just now I transferred the zip files online and set it up that way instead and all seems to work fine, no errors and the contact us is working.

So I am fine for now, thank you for the quick response, it could have been down to the php version being different maybe?

shinetheme

Hi John,

I think no need!

Thanks

I can’t get your demo site working off my Blackberry or Samsung phones. Is this fully responsive? I want to purchase but mobile rendering is of out most importance to me.

shinetheme

Hi Churchoz,

Our theme compatible with any mobile device you can check it here:

http://www.responsinator.com/?url=http%3A%2F%2Fdemo.shinetheme.com%2Fidentity%2Fhome-02

Thanks

Default-user

It works off responsinator but won’t work on my blackberry or samsung galaxy S4. Kindly have someone within your design team have a look. The home-8 variant doesn’t work and that’s the one I want to deploy with.

Hi, the template is compatible with jomsocial 3.2.x ? Thanks and regards!

shinetheme

hi solo10,

Yes it compatible with any extension of joomla.

But when you use any extension must modify the style for it.

Thanks

Hi, shinetheme

can I setting different slider format in Page Builder?

Thanks

shinetheme

Hi giovannimanca,

Yes you can! If you need help for more details you can post a ticket with further details on our support system ( With FTP+Joomla admin): http://support.shinetheme.com

We will help.

Thanks

hi, can I use the menu submenu (Parent Item)?

shinetheme_support

hello digim..,

Thanks for your questions.

We will update this in next version.

Thanks

Default-user

Hi, it is possbile to view the video in fullscreen in mobile version? Thanks

shinetheme

Hi digimatsrl,

On the mobile version this template not support for video fullscreen yet.

Thanks

Hi, st page builder used firebug shows this error: “SyntaxError: JSON.parse: unterminated string at line 1 column 696 of the JSON data” and will not let me save. Can you help? Thanks

shinetheme

Could you send a ticket on our support system: http://support.shinetheme.com with FTP + Joomla admin ( set Private Reply) our supporter can check for you.

Thanks

Hi, have a question! Will this template allow to have shopping cart? And payment system?

shinetheme_support

Hello monastyrsky,

You can install any Shopping cart on our template and payment system is OK.

But our theme haven’t that layout layout.

Hope this help.

hello… Great work! plesae help me to change title “RELATED GALLERIES” in gallery Page… where can i found it??? tnk you!!!!

shinetheme_support

Hi,

Could you post a ticket with your site on our support system at http://support.shinetheme.com We will check help you.

Thank!

Hi guys!

Is it possible to show some news in a blog style on the bottom of pages? Exemplo: I like the Sample Project Page, but under the informations about the project I wanna show a blog. Is this blog style ready?

I really wanna buy this template, I just need the blog working.

shinetheme_support

Hello,

This template haven’t to style for blog!

We will update it in next version!

Thanks!

Really like this template’s “Media Folio” version, it’s very close to what we need for a microsite we’re planning, I have a few questions: 1) Are there any known clashes (AJAX, JQuery, K2 or other Joomla extensions)? 2) Is it possible to have more than two floating icons over each folio object? Would be handy to have more if possible. 3) Would it be straightforward to add a checkbox to these so we can have multiple selection before feeding that into say a contact form or some other action?

shinetheme_support

Hello fespa,

1. Ok. We used to Ajax+ jQuery+ k2 extension 2. Ok. It is posible 3. What is your mean?

Thanks!

Hi,

This template is so good and i would like to buy it for my personal site but i have some qutestion want to know before to buy it : – 1. can add member sign in, login, logout? 2. can add multi-language selection bar?

Thank you.

Default-user

Hi,

Thank you for your reply. That’s great, but can u teach me how to add it? because this is my first time to built a site by myself, i don’t have any idea on it. Thank you.

Default-user

and one more question, if my website just like a fansite for member only, just share my photo, my video, and member can leave comment, message. so, i only need to buy the regular license is it ok? and if the photo wall link up to the comment page, so is it use the single project page? Thank you.

shinetheme

Hello qutebaby,

About how to add it we can teach you but if it need customize you should learn more about it for use in future.

Currently our theme not support for user comment.

Yes you just need to buy Regular license.

Hope this help.

Thanks

Is this template compatible with Joomla 2.5? My current site is 2.5.27 and i was going to add the template to it. Before purchasing I just wanted to make sure it would work. Thanks!

Default-user

Thanks for your reply. Do you have any templates that will work with Joomla 2.5? If not would you be able to recommend one? Thanks!

Default-user

Never mind. I went ahead and purchased. I decided to upgrade to joomla 3. No sense in holding back progress. Thanks!

shinetheme

Thanks bro!

vgarbev Purchased

Hello,

I purchased the template, but cannot install it ( I tried both quickstart and normal template install).

Please provide instructions how to install the quick start pack.

I have not received password for the ticket system

Thanks

shinetheme_support

Hello Vgarbev,

Thanks for purchased and use our product.

In the package you downloaded have a documentation folder on it we introduction very clearly ( step by step ) for install you can read it carefully.

if you still can not install, you can post a ticket with CPanel info to our support system our supporter will install free help you.

Our support system: http://support.shinetheme.com

Thanks

Default-user
vgarbev Purchased

Hi,

I managed to install it. My install guide file was somehow broken. The other thing is that the Akeeba install steps you use are not the same as usual quickstart installation.

The template you used is very beautiful and the integration with the Page Builder is very simple and good. There are’t many easy options to customize or options to place custom modules on selected positions. So you get exactly what you see in the demo and that’s it. Not bad.

I really hope that you will provide blog layout/feature very soon !

Let us know when we can have it.

Thanks P.S. I still don’t have e-mail with access for your support.

shinetheme_support

Hi,

Its is like file full_package of Joomla, You only extrac file .zip and insert information to input. If you still can not install it,you can send account FTP and administrator of site by email or our system support: http://support.shinetheme.com/ . We will help you to install it.

Thank!

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