171 comments found

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
noemon Purchased

I have sent you an email, please reply back to it. And I will also post my question here in case someone else can help me out.

How do I get rid of the (+) button at the top of the site that enables the Profiles of the theme?

And second question, I edited the sloganuser module, just edited the text and the button disappeared, where is that button and how do I change the link on it?

Thanks.

Twincore

Hi neomon,

we don’t have your email. Please send your question again http://themeforest.net/user/Twincore.

Best Regards,

Twincore

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United States

Will this theme be upgraded for 2.5? I have 1.5 and don’t really want to upgrade to 1.6 or 1.7 just for the theme…

Twincore

Hi trevorsnyder,

we will update to joomla 2.5 soon :)

Best Regards,

Twincore

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • United States
cstinchf Purchased

I sent you a message as you requested to http://themeforest.net/user/Twincore and still have not heard anything please answer my question. Thank you!

Twincore

Hi cstinchf,

we don’t receive your message, please send your message again to us :)

Best Regards,

Twincore

cstinchf
cstinchf Purchased

Just sent the message again

Twincore

Hi Herrickiii,

we have reply your question on 03.16.2012 in your gmail account and today we reply it again to same email. If you don’t get our email, please confirmation us and send again your question with your second mail :)

Best Regards,

Twincore

  • Bought between 10 and 49 items
  • Has been a member for 7-8 years

Has anyone had issues with Mega Menu sub-navigation becoming disabled??????

Twincore

Hi Madkreative,

And we reply to your e-mail : ma**y@mke.** yesterday. We reply again to your second email, please check again.

Also check the jquery option in component, plugin, or module that you installed in your joomla outer of Quickstart.

Best Regards,

Twincore

  • Bought between 10 and 49 items
  • Has been a member for 7-8 years

Hey guys, I’m getting this error message when I hit discover under extension manager:

Failed loading XML file /home/newmtcal/public_html/modules/mod_default/mod_default.xml XML : failed to load external entity ”/home/newmtcal/public_html/modules/mod_default/mod_default.xml” Failed loading XML file /home/newmtcal/public_html/administrator/modules/mod_default/mod_default.xml XML : failed to load external entity ”/home/newmtcal/public_html/modules/mod_default/mod_default.xml” XML : failed to load external entity ”/home/newmtcal/public_html/administrator/modules/mod_default/mod_default.xml”

Twincore

Hi Mark,

we check it direct to your admin joomla site, but we don’t see error message, when we click on discover under extension manager.

Best Regards,

Twincore

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
vjstyla Purchased

Hello There, I am being unable to set the lighter version of iDentity, tried so any time by the back-end but on from end its not showing up at all…........please Help me thanks

Twincore

Hi vjstyla,

did you clear the cache (in joomla admin) after changed the color ?

Please read Help documentation section “How to setting up the color ? ” and “Sources and Credits”. If you still have problem please provide us your joomla site Admin (if you allow us to log into your joomla admin) send to http://themeforest.net/user/Twincore

Best Regards,

Twincore

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
vjstyla Purchased

Hello Twincore,

I have tried but its not going through….please Help me…I have sent you a mail with all admin ID and PASS but still nothing which really making me upsate so please do help me to make it lighter Version….I am waiting for your response although its really slow

Twincore

Hi Vjstyla,

we login to your joomla admin and we found, the profiles in page assignments was still default (dark theme). If you want to light version please select to light… profile. Example light azure moderate, light crimson deep, etc. We explain all steps in help Documentation section “How to setting up the color ?”.

Please read the help documentation first.

Best Regards,

Twincore

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
vjstyla Purchased

Woo hoo its done now thanks man…gona buy your next template soon thanks you very much

Twincore

Hi Vstyla,

we glad that you like our template. :)

Best Regards,

Twincore

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Is there a support forum for this template? I am hesitant to purchase the template. I don’t think I will buy if I always have to send an e-mail and wait for a reply

Twincore

Hi Johnnuhooks,

we have plan to built the support forum in future.

Best Regards,

Twincore

Default-user

I am happy to hear. Tonight I bought the template and look forward to using it. Thanks

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Just purchased this, can’t install it, tried numerous times.

Still the same error every time using the quickstart: Error Some errors occurred while populating the database: Table ‘XXXXXXXX.ga0ie_zoo_version’ doesn’t exist SQL =- - Dumping data for table `ga0ie_zoo_version`— INSERT INTO `ga0ie_zoo_version` (`version`) VALUES (‘2.5.16’)

Twincore

Hi Greenfire,

please send your question to http://themeforest.net/user/Twincore get support.

Best Regards,

Twincore

  • Bought between 1 and 9 items
  • Czech Republic
  • Has been a member for 2-3 years
Uncanny Purchased

Hi, Which editor is the best for Identity Template. Thank you.

Twincore

Hi Uncanny,

we always use “art of editor”, but if you want use JA typo, please change editor to “tinyMCE”

Best Regards,

Twincore

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi, I would like to buy your theme. I want to know 1. whether it is possible to change the image behind the slider container 2. whether you can reduce the height of the container for the slider image

Thanks

Twincore

Hi Tony,

yes, all of your question are editable in css. We will guide you how to change it if you purchase the template.

Best Regards,

Twincore

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • United States

Hello,

I’m thinking about buying this template but before I do I just wanted to know if there is a way of taking out the map in the background? Can I make something of my own and put it there instead?

Thank you!

Twincore

Hi Polycinco,

yes, the map background can be change or editable. We will guide you how to change it.

Best Regards,

Twincore

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi

I have just bought the Identity template. I have tried many times to unzip the quick start package for joomla 2.5. Each time I get an error. I have downloaded 3 different versions and I am having the same problem. I can’t unzip the Quick start package.

Thanks

Twincore

Hi Tony,

we have replay to your email, please see your email :)

Best Regards,

Twincore

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hi there,

Just purchased this template and installed the QuickStart_Package.

However, on the admin side, when clicking on “Language Manager” => ” Content” I get the following error:

500 – An error has occurred. Unknown column ‘a.access’ in ‘on clause’ SQL =SELECT a.,ag.title AS access_level,l.home AS home FROM `joom_languages` AS a LEFT JOIN joom_viewlevels AS ag ON ag.id = a.access LEFT JOIN `joom_menu` AS l ON l.language = a.lang_code AND l.home=1 AND l.language <> ‘’ WHERE (a.published IN (0, 1)) ORDER BY a.title asc Unknown column ‘a.access’ in ‘on clause’ SQL =SELECT a.,ag.title AS access_level,l.home AS home FROM `joom_languages` AS a LEFT JOIN joom_viewlevels AS ag ON ag.id = a.access LEFT JOIN `joom_menu` AS l ON l.language = a.lang_code AND l.home=1 AND l.language <> ‘’ WHERE (a.published IN (0, 1)) ORDER BY a.title asc LIMIT 0 , 20 Unknown column ‘a.access’ in ‘on clause’ SQL =SELECT a.,ag.title AS access_level,l.home AS home FROM `joom_languages` AS a LEFT JOIN joom_viewlevels AS ag ON ag.id = a.access LEFT JOIN `joom_menu` AS l ON l.language = a.lang_code AND l.home=1 AND l.language <> ‘’ WHERE (a.published IN (0, 1)) ORDER BY a.title asc

Can you send me a fix for that?

Need to install a multi-language wesbite ASAP .

Cheers, Marcus

Twincore

Hi Marcus,

please go to Extension Manager -> Database (tab) -> Fix button (top right). And go back to Language Manager, the problem should be gone. :)

Best Regards,

Twincore

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hi Twincore, worked perfectly, thanks!

Another slight issue I am having with template: we are building a multi-language website (English, Thai and Arabic) – however, when I create a Thai or Arabic version the current cufon version does not display the text on Hx tags.

Could you please import Thai and Arabic characters to the cufon and let me know how to perform the fix?

Looking forward to hearing from you.

Regards, Marcus

Twincore

Hi Marcus,

we reply to your email. Please take a look.

Best Regards,

Twincore

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi,

I have sent you some emails on the Identity template. Could you please try and give me a reply

Thanks

Twincore

Hi Tony,

we have replay to your email, please see your email :)

Best Regards,

Twincore

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hi there,

DFContact component is not updating when modifying the destination e-mail address and clicking on save.

It is the only component that has this problem… how can I configure it?

Regards, Marcus

Twincore

Hi marcuslucas,

we have replay to your email, please see your email :)

Best Regards,

Twincore

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi,

I know you are quite busy but I have sent you an email on the Identity template. Could you please try and give me a reply

Thanks for the good help and the beautiful template

Twincore

Hi Tony,

we have replay to your email, please see your email :)

Thank you for your compliment.

Best Regards,

Twincore

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Does this template support RTL theme?

T3 Framework is support it.

Twincore

Hi Feras28,

T3 Framework is support RTL , but design identity template not support RTL :(

Best Regards,

Twincore

Default-user

I am sorry to hear that!! I love this template, I wanted to buy it, but I want it support RTL .

Best Regards,

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