171 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Does anyone know how to change the bottom part of the template to the Lite Version? I am having a big problem with this I installed the Identity .zip file not the quickstart version because it would not load. I am using Joomla 2.5

Twincore

Hi Chris,

please read help documentation section “How to setting up the color ? ” to change the color theme include light version.

And for other issue, we replied it to your mail, please take a look.

Best Regards,

Twincore

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Thank you Twin core for all your help.

one problem I am getting and cannot seem to resolve is the clients are wanting the Demo Light version the white and grey not the black so there wanting the user section to be grey and the Sub white?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I will say thank you Twincore for all your help things are getting better.

question I want my template to be 960 in width I donot understand the grid.css

I made a banner 960 by 80 but when I stretch firefox it seems not to work and shows the deafult color I have

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

How do I get rid of the default colors? I have my own background .I put in my own color in the css but the default colors are running over it so I dod not want any default colors

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I am having trouble on my contact page in the email I sent you how do I put in my on image instead of the grey and the white at the bottom.

I have tried #ja-container & #ja-topsl .ja-box, #ja-botsl .ja-box

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years

Hi there-

Great theme!

Few questions after having read the documentation and having some troubles:

1. How do I add the boxes on the left hand side of this demo page: http://identity25.twincores.com/legend-and-note (the box types that say “shortcodes” and “advanced shortcodes”? 2. All of the pages on your demo page have the green background (with the map) on the top, followed by the menu, followed by another snippet of green where the PAGE TITLE is shown on the right and then a description of the page on the left. How do I accomplish this? http://identity25.twincores.com/legend-and-note (on this page, where it says FEATURED and “Diamautem vis ei, adhuc dignissim…”

Thanks!

Twincore

Hi Thesparkgroup,

to get our support, please send you question to http://themeforest.net/user/Twincore

Best Regards,

Twincore

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

How do you change the font color in the content area. I found out how for the menu bar?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I am having a hard time trying to change the font in the content area help

Twincore

Hi Chris,

we replied all of your question to your email. Please take a look

Best Regards,

Twincore

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
arminds Purchased
When I try to use pricing tables on any page other than you created the best value flag is not shown! Check please, this is the one came with the template: http://arminds.net/identity/partners/affiliates-program And this an exact copy of it: http://arminds.net/identity/partners/reseller-hosting

Why the best value tag is not shown correctly?

Please respond!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
arminds Purchased

Why are you ignoring our questions? I have sent many emails with no answer so far. That’s an awful after sale service!

Twincore

Hi Arminds,

we replay to your e-mail, please check your e-mail :)

Best Regards,

Twincore

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi,

Would you be kind enough to help me set up Google maps that came with the Identity template.

I got the Google API and set the new parameters but the map is stuck at where it was set in the Quickstart package. All attempts to get the marker to shift has failed.

We will be grateful for your help.

Thanks

Twincore

Hi TonyKay4269,

please send your question again to http://themeforest.net/user/Twincore

Best Regards,

Twincore

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
perles Purchased

Hi.

I’m asking how can i make a website multilanguage, since i can’t duplicate a template and assign different mainmenu (top menu) for different language. When i duplicate a template and assign a different menu on one version, it also changes on the other ones as well.

Is it possible to have somesort of module position, where the topmenu already is?

Thank you for your fast help.

Best Regards

Twincore

Hi Perles,

did you try MultiTrans module extension http://extensions.joomla.org/extensions/languages/automatic-translations/3239 ? or you can search another translator module and plugin extension at http://extensions.joomla.org/extensions/languages

You can place it at top-panelUser1, 2, 3 position and the topicons should be disable.

Best Regards,

Twincore

Default-user
perles Purchased

Thank you but that wasn’t what i was asking for. I’m looking for a way so that i can assign different language menus for different language. Ussualy for all the templates i had so far, you could just apply menu module to “menu” position.

But here it’s not the case since the menu-position isn’t available. I can only choose which menu i want to display from the Template manager – from your template. That doesn’t give me an option to have a lot of different menus (that are shown only by language from joomla language component) in the same menu position.

I’ve tried duplicating your template (within joomla’s “duplicate” function) to apply it for each language – but when i try to link another menu on a duplicated template it also sets the same menu on the original one.

Twincore

Hi Perles,

please try duplicate it and make it in sub-directory, for example http://[yourwebsite]/EN for English site version, http://[yourwebsite]/DE for Germany site version, and etc

Best Regards,

Twincore

  • Has been a member for 1-2 years

Hi, I would like to buy this template, but read somewhere that your templates do not support the Russian language. Content in the Russian language does not appear in some modules. What can you say about this?

Twincore

Hi Nevest,

we use cufon in identity. It could be the cufon font we used not rendering well in some language such as Russian ,etc. You can replace that cufon to other font that support Russian Language Charachter, generated with cufon http://cufon.shoqolate.com/generate/ , or you can remove cufon then use standard font.

Best Regards,

Twincore

  • Has been a member for 1-2 years

Thank you very much for the detailed answer.

Twincore

Hi Nevest,

you are welcome :)

Best Regards

Twincore

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi TwinCore – very nice template and I’m about to puchase it – but I want to make sure that it works for Joomla 3.0 ? Does it or will an update arrive soon?

Br. Anders

Twincore

Hi Andersdyre,

Identiy is not yet support Joomla 3. Some of plugin and module not compatible with joomla 3. After all plugin and module is available for joomla 3, we will update the template for joomla 3.

Best Regards,

Twincore

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
We love the template and it works great for our page: http://www.imtconferences.com/

The big problem we have is that we can’t get the Spanish accents to work. We know it is a cufon issue because in the delay before the cufon sets in we can see the accents but the letter disappears almost immediately. We have tried to change the Myriad Pro Cufon js file… nothing! Besides, it will be great to take out the cufon delay…

Regards Hugo

Twincore

Hi Hugo,

before we help you to fix the issue, can you prove us that you Purchased the item, because we don’t see the “Purchased” badge. If you do not purchase from this account user, please use the account user when you purchase the item.

Please log in to your Themeforest account user and go to “download” then click on “Licence Certificate”. Can you email us that Licence Certificate ?

Thank you for your understanding and we apologize for the inconvenience.

Best Regards,

Twincore

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
GiorgioCy Purchased

Hello,

I recently purchased this template and I love it but I am facing an issue with the frontend. When i am browsing the template with firefox it appears fine, but when i am using chrome or ie some content is being cut or changes the layout. Is there a solution to this?

Twincore

Hi GiorgioCy,

to get our Support, please send your question again to http://themeforest.net/user/Twincore

Best Regards,

Twincore

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
fater Purchased

Hello TwinCore, I install the quickstart 2.5 and i want to know how I can change the font of Sliders, specifically Tabs GK4 and all the site. Thank you.

Twincore

Hi fater,

We reply to your email, please check your email :)

Best Regards,

Twincore

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
eeversole Purchased

Hello, I need to install the Google Analytics script in the header. Where can I find the header <head> </head> or how do I install Google analytics?

Thanks

Twincore

Hi Eeversole,

to get support, please send your questions again to http://themeforest.net/user/Twincore

Best Regards,

Twincore

Default-user
eeversole Purchased

I submitted my question to Twincore but never received an answer. I just sent the question again, please respond this time.

Twincore

Hi Eeversole,

we have replay to your email, please see your email :)

Best Regards,

Twincore

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello, I really liked this template, but I’ve got questions before purchasing.

1st. The live demo takes too long time to load, more than 15 seconds. Is it normal for this template, or it’s a hosting issue?

2nd. I like the rotating banners on the home, but they are to big. I would like to do something smaller, is it possible?

Thanks in advance.

Twincore

Hi Felipeteruo,

we think that’s hosting issue, depend in where you live. You mean the Slider ? yes it’s possible, you can make it smaller then demo site.

Best Regards,

Twincore

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