An introduction to support on Envato Market
- Envato staff look over every item before it can be sold on Envato Market.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Author support for this item
The author of this item, Twincore, will respond to buyers’ questions and provide limited support through their own support system.
Additional information from Twincore:
- Responding to questions or problems regarding the item and its features, but please be patience, we don’t offer a FAST Support !, please read Help Documentation first, before submit in Forum.
- Fixing bugs
- Providing updates to ensure compatibility with new software versions
- Customization and installation services
- Support for third party software and plug-ins
Frequently Asked Questions
What should i consider if i want to install Quickstart 1.7 ?
If you install quickstart for joomla 1.7, please read again the help documentation section “Quickstart Package Installation” , pay attention on Step 4. : Database – If you want install the sample data (it will be look same like a demo website), please add jos_ on Table Prefix.
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.