51 comments found

Hi,

I bought your theme and I am using it for my website. That was version 1 and I have customised it but there is a long delay in loading. Now that you have released version 2 how can I upgrade, that loading time is really annoying for my users. Anyway I am not using the video feature so please let me know how can I get the latest code and solve the slow loading issue. Thanks.

thethemelab

Hello, can you send your site URL through my profile contact form.

Default-user

Just sent you a message.

thethemelab

Check your mail. Thanks

I purchased the template I’m interested in the process, skill and “Some of our satisfied clients” .Can you tell me the code to copy?

Default-user

Ok for html. But for js anda css?

Default-user

???

Default-user

Can you answer also me please?

video doesn’t seem to show up or play on the index-video.html file.

thethemelab

did you check video on online or local? Locally video will not run.

Hello,

I was fiddling around with the form and I noticed that despite entering all those fields that have the required attribute, I get this message upon form submission:

All Fields are required.

The same error is seen upon form submission even when all the non-required fields are filled in with some data.

I have also put the form processing to a PHP script using the action attribute but the script never runs because the form keeps giving the error – that all fields are required.

Default-user

Nevermind. I made a server-side PHP script for validation without realizing there’s one at the browser level using a jQuery plugin. This plugin was also clashing with multiple forms.

Configuring the jQuery calls for the validation plugin solved my issue. :)

Hi, Thanx for this great Theme ! I have just a problem, there is a blank (space) before the home section (at the very top), on the mobile (phone) version.

On the live version, it’s working (http://statfa.net/landing/identity-html/html/index.html) but not the index.html on the unziped package (themeforest-7832313-identity-responsive-multipurpose-template.zip)

How could I fix this (I looked into the CSS without success) ?

Thanx in advance ! Cheers

thethemelab

Hello,

You can replace your header section
<!-- Home Section -->
<section id="home">
to
<!-- Home Section -->
<header id="home">

Then close the </section> to </header> by

replace
</section>
<!-- Home Section -->
to
</section>
<!-- Home Section -->

Hope your problem will be fix after this edit. Thanks

Default-user

Thank you, it’s Fix !!!

Hello, I’m getting this error when using email.php:

mail error
subir fotos online

Just changed my email in the code.

Thank for your support!

thethemelab

Hello, please ensure your server support phpmail. This mail system only works on server. Thanks

hih_design

Sure… Sorry! _

Hello, I have problems with my website, I used the template but errors occur when the people access to my website through smartphone’s and tablet’s but when rotating the device and change resolution, the slider does not stop loading. Link: scroller.portafolioitdast.com

HG Purchased

Hi I have just purchased your theme and I really like it. You have done a great job. I was wondering if there was a way to modify the Revolution slider at the top of the page. I would like a single slide with a background image layer that has a short animation that stops. I would like several text layers to rotate in and out on top of the background layer.

So far I can: - Set the slides so that only one slide appears - the background layer has a short animation that stops - I can get several layers of text to slowly fade in and position them on the screen BUT: - how can I get the text layers to fade out? - how can I set the time of the next layer to fade in once the previous text layer has faded out? - how can I get the text layers to fade in and out in a continuous loop or stop when I want?

I don’t know if this is possible or not. I did check the Revolution slider Themepunch website, but their help is all geared for the WordPress version and doesn’t help me.

Thanks!

Hello, I’ve purchased this theme but would really like to use the Portfolio style included in your ‘Identity – Responsive One Page Vcard Portfolio’ in my site, must I purchase the other theme as well or is there something we can do?

thethemelab

Hello, in this theme you get the same portfolio style like vcard. Even with better features like lightbox image or video. So don’t need to purchase other item. If you only want the fullscreen details page, then you can use with appropriate code for that. All example are there. So you can choose what you want to use. Thanks

designerdluis

thanks for the quick response, I appreciate the feedback.

Is this available for wordpress?

thethemelab

yes. Link are available in project details page.

HG Purchased

I am having trouble with the single page cycling of the portfolio section. The single pages cycle through properly until the last page. When I click on the forward arrow on the last page it should cycle to the first page and keep going. But instead it opens a blank page with only the forward, back and close buttons. The blank page’s URL is “html/index.html#undefined.”

The forward arrow does not work, but the back arrow will take me to the previous page.

Why does the #undefined page show up? How can I fix this?

I have put a lot of work into my site and I need to fix this as soon as possible.

thethemelab

Hello, Please send me your site url through my profile contact form, so i can review your site. Thanks

Default-user
HG Purchased

Thank you for replying so quickly. I haven’t posted the site yet. But I will post it tomorrow or Saturday and submit the URL then. I really appreciate your help.

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