973 comments found

Hi

just bought the theme. can you please tell me where I can find the

idstore-revolution-slider-sample.zip file. it does not seem to be anywhere…

also I tried to register for the support forum but I have had no email through yet.

thanks!

Helen_Smith
Helen_Smith Author Team

Please, check if you have installed WooCommerce plugin and get in touch with us at Forum, please so we may help you.

Regards

Default-user

Hi, thanks for that – products working now. if you could let me know about the rev slider and styling issues that would be great! cheers

Helen_Smith
Helen_Smith Author Team

Not at all. If you have any questions, please, contact our support at Forum. Thanks

Regards

inorope Purchased

IS iDstore ready for woo 2.2 ??

Helen_Smith
Helen_Smith Author Team

Hello, inorope

We are working now on the compatibility and soon the updated theme will be available. Thanks for the patience!

Regards

Hello I tried signing up with my Purchase Code to get access to support but it won’t allow me to sign in after doing so.. The three boxes under the slide show are showing up smaller then yours and I want it to be the same size as the demo , I need help

Helen_Smith
Helen_Smith Author Team

Hello, Mr_kreative

You can contact us via support.8theme.com and provide the details to your admin panel so we may help you

Regards

ywickham Purchased

Hi,

I would have asked this question on your website, but it’s not letting me register with the Item Purchase Code I have for my purchase, so I hope you will indulge me here…

I would like to display 3 categories across on my product category pages. For example, right now they are displaying 4 categories across:

http://dev.yazminmedia.com/pureattitude/product-category/apparel/

Is there a setting for this or do I have to create a special page to display specific categories they way I want to see them?

Thanks!

Helen_Smith
Helen_Smith Author Team

Hello, ywickham

Thanks for using our template. Unfortunately, it cannot be done by default in our theme only via additional customization.

Regards

Hy Guys, first i need congratulations for the beautiful and amazing template. The problem here is the slowly code. I dont know wy but the site take long time to open and calculate the prices in the car shop up the frame.

have some thing that we can do to solved the problem?

Thanks

Helen_Smith
Helen_Smith Author Team

Hello,viniciuspaginas

Thanks for using our template, appreciate your choice. As far as we know our IDstore do not have any issues with the loading speed. In most cases our customers have the issues with the hosting or installed additional plugins.

Regards

dabodude Purchased

Hello,

Im trying to create a theme child for idstore to get through all the updates without messing with my customizations.

Right now I have created the folder and the style.css file but whenever I activate the child theme, the backend theme options disappear and the frontend just goes blank.

Can you give me some advice so I can make it work?

Helen_Smith
Helen_Smith Author Team

Sorry for inconveniences. We have fixed the issues, you may visit our Forum now http://8theme.com/forums Thanks

Regards

Default-user

Thanks Helen, Olga…

I got this new message from WooCommerce Dashboard:

“idstore/woocommerce/loop/pagination.php version 2.2.0 is out of date. The core version is 2.2.2”

I know it’s probably not important but just want to confirm everything is alright.

OlgaBarlow
OlgaBarlow Author Team

Hello,

It’s related to WooCommerce update to version 2.2.3 a day ago. It’s not affect theme work, so you can hide this notice. We’ll also release new update within next 1-2 weeks. If happens you’ll find any issues, please, contact us and we’ll check.

Regadrs

Hi, 8theme! I have a some pre-sale questions.

1. Can I arrange the filter above the products? (not in left sidebar) Like this: http://prntscr.com/4l7d4i
2. Attach Main Menu to top?
3. Show Home page with left sidebar and shop (as main page of site)?

If all requirements are corresponding then I would have bought this great theme! ;))
Thanks

OlgaBarlow
OlgaBarlow Author Team

Hello, dukanich,

Thank you for interest in our theme!

1. No. Price Filter is WooCommerce widget and it works in Shop sidebar only, that’s why unfortunately it’s not possible to move it above the products.

2) If you choose 2, 5 or 6 type of header, disable top links, search and cart widget in theme settings then it will be similar to what you want. In other case you need additionally customize theme.

3) You can set the shop page as Home page in WP settings and you’ll get the sidebar and products, but you won’t be able to add slider or change its layout. Our Legenda theme, for example, is more flexible for such purposes.

Regards

How do I make the coupon box on the checkout page always show? I don’t want people to click then the box show, I want the box to be shown right away.

Thanks

harrylim Purchased
Hi, my website so far work fine but today the product showcase in front page like etheme_new are disappear, I don’t know why. Please check my website as below http://www.ishe-ishe.com
Default-user
harrylim Purchased

Hi, I fixed up. Thanks.

Helen_Smith
Helen_Smith Author Team

Hello, harrylim

Glad you have resolved that ;)

Regards

adebeem89 Purchased

Add to cart not working on my website. I cannot create an account with my purchase code. I tried several email addresses, it keeps asking for a valid email.

Helen_Smith
Helen_Smith Author Team

Hello, adebeem89

Please, check if you are not trying to Register again with your email instead of Log In to forum. You may also provide us your email and we will check your account. Thanks

Regards

Hello,

I’ve been adding variable products with just 1 variable. When I test them, after select the option I want the “Clear section” link doesn’t work, and the “Add to Cart” button doesn’t even appear, nor the SKU of any product. How can I fix that?

In single products. doesn’t show the SKU also, the “Qty” display looks completely different as the demo, same as the “Add to Cart” button. Where can I edit that?

Thank you in advance.

Helen_Smith
Helen_Smith Author Team

Hello, maryannasg

Thanks for using our template. Will you be so kind to contact our technical support at http://8theme.com/forums with all the details of your site?

Kind Regards

Hi there, I am considering getting this theme but I was wondering if there is a way to make the product pictures square instead of the vertical rectangle size?

Also, can we choose any color for the main accents on the layout? And can we change the color of the footer section background?

And lastly, are we able to upload a header image? And if so, is there a size restriction on it?

Thank you for your help! :)

Helen_Smith
Helen_Smith Author Team

Hello, pigandpumpkin

Many thanks for interest in our theme. You can upload the images you need whether it will be square or landscape. You also have the opportunity to change the sizes via WooCommerce options. Yes, you can change the colors, some via theme options, some via the css file. If you mean the Logo image, yes you can upload yours via Theme Options. The better quality and size is recommended.

Regards

OlgaBarlow
OlgaBarlow Author Team

Hello,

You are welcome!

Regards

Hi, I´ve received a mail from Envato asking to replace the revslider folder because there has been a vulnerability problem whith that plugin. They asked me to download the theme again, look there for the revslider folder and upload it again to my server. But I don´t find that folder in the downloaded theme. Can you tell me where it is?

This is what Envato told me: -Make a backup of your site -Download the theme again from the downloads page (to get a secure version) -Locate the downloaded zip file on your computer and unzip it -Locate the revslider and/or showbiz folders. If you are not able to locate the folders, please contact the theme author. -Connect to your server using an FTP client and go to the wp-content/plugins/ folder -Upload the revslider and/or showbiz folders to the wp-content/plugins/ folder, overwriting the existing files Log into WordPress and go to the Plugins page Locate the updated plugins in the list and confirm the version(s) are secure Update your server password following password best practices

Thanks

Helen_Smith
Helen_Smith Author Team

Hello, cipriana

Thanks for our theme using. Please, contact us via contact form http://www.8theme.com/contact-us/ and we will provide you the updated plugin zip file.

Regards

Default-user

I´ve found it. Thanks!

OlgaBarlow
OlgaBarlow Author Team

Hello,

You are welcome!

Regards

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