1087 comments found

I just updated woocormmerce on my site, and the shop page is now blank.

Helen_Smith
Helen_Smith Author Team

Hello, juhannus

Please, check if you are not using any additional plugins with our theme?

Regards

Default-user

I had disabled all plug ins, one by one, just to test it. The whoocommerce is the one causing the issue.

Helen_Smith
Helen_Smith Author Team

Please, provide us the link to your shop, or the best variant will be to contact us at Forum with the details inside the Private Content. Thanks

Regards

gwd-74 Purchased

Hi, how can I change the right sidebar to the left as per the product archive? Many thanks Lewis.

Helen_Smith
Helen_Smith Author Team

As we have told before, that is not possible to implement with our theme settings. If you have the css/phs knowledge, perhaps you could make that.

Regards

Default-user
gwd-74 Purchased

That doesn’t help me at all, can you ask the developer which files will need modifying? Seems stupid that there is an option for the archive page and not the single! Regards.

Helen_Smith
Helen_Smith Author Team

Unfortunately there is no such option in IDStore theme. You can change sidebar position by changing css styles:

.product_description_banner { float: left; } #product-page .product_image { float: right; } #product-page .span4.product_description_mainblock.productcol.summary { float: right; }

Then you will get the following order: Sidebar > Product description > Product image

If you want to make Sidebar > Product image > Product description then you need to customize idstore/woocommerce/content-single-product.php and also change css styles of .product_description_banner

Kind regards

Hello, Please tell me the shortcode for Home / My Account page, with both Login and Register forms on the same page (like in your demo page). Thank you

Helen_Smith
Helen_Smith Author Team

Do you mean this page? http://8theme.com/demo/idstore/my-account/

Or you are talking about the Registration page? We do not use any short codes for that.

Perhaps you are talking about the links on the top?

Regards

Default-user

Yes, shortcodes for this page: http://8theme.com/demo/idstore/my-account/

Helen_Smith
Helen_Smith Author Team

As I have told before, go to WooCommerce >Settings>Accounts>Registration Options>Enable Registration>Enable registration on the “My Account” page

Regards

organics Purchased

Please can you tell me how to remove the Address 2 field/box and the text “Additional Information” from the Checkout page. I was able to remove Billing Address simply by deleting the text in wp-content/themes/idstore/woocommerce/checkout/form-billing.php

Please could you tell me which file I can find the others in? I have been told before but have since updated your theme, so I am stuck and it is preventing sales. I have already tried on the support site but been fobbed off, so I am trying here in hope of getting someone else that knows the answer. Many thanks.

Helen_Smith
Helen_Smith Author Team

Hello, organics

Thanks for using our theme :)

Please, specify if you have contacted our experts at Forum, if yes, provide the link the link to your Topic. If not, we recommend you to contact them at http://www.8theme.com/forums with your request.

Regards

Default-user
organics Purchased

Hi, yes i have already contacted support at http://support.8theme.com/index.php?/Tickets/Ticket/View/11053

Helen_Smith
Helen_Smith Author Team

Thanks, we will get back to you asap.

Regards

patozem Purchased

hi,

where do we disable or delete custom html shown in cart page? it ruins the page view

Default-user
patozem Purchased

ok. just figured out!! i forgot to disable the side bar :)

Helen_Smith
Helen_Smith Author Team

Glad to hear that :)

patozem Purchased

hi,

your theme support RTL. right? i bought the theme for rtl support and you say it does in the changelog but you answered “Unfortunately our theme doesn`t support RTL” to w-sheida question 3 months ago?

Helen_Smith
Helen_Smith Author Team

Hello, patozem

Thanks for using our template ;)

Please, do not worry about that, our theme supports RTL. If you need more details and additional help you may contact us via contact form http://www.8theme.com/contact-us/

Regards

patozem Purchased

one more question :)

i cannot find the strings for editing the customer ordering details (first name, last name, etc) with WPML. how do we do that. Also the errors shown when login or registering.

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