915 comments found

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
Brazuka Purchased

Hello,

Can you tell me how to reproduce the page you have on your site: Track Your Order http://themeforest.net/item/idstore-responsive-multipurpose-ecommerce-theme/full_screen_preview/4792186

Thanks

8theme

Hello, Brazuka,

We have the page created and use this shortcode: [woocommerce_order_tracking]

Regards

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
Brazuka Purchased

Hello.

How do you delete the ADDITIONAL INFORMATION tab on the product page – the other table are ok to stay there.

Thanks

8theme

Hello, Brazuka,

This is WooCommerce default tab: http://docs.woothemes.com/document/editing-product-data-tabs/

Regards

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years

It is possible the slider inserts by categories such as a slider for category slider for another baby adult category, which would be the code?

8theme

Hello, jorgeuribe22,

Will you be so kind to provide us more details about the slider you are talking about so our answer be more helpful?
Thanks

Regards

  • Australia
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 4-5 years
thrustn Purchased

The theme breaks the admin with the latest woocommerce update

8theme

Hello, thrustn,

Please, be more specific. What issues do you have with our theme? You may contact us at http://8theme.com/forums and provide all the available information.
Thanks

Regards

thrustn
thrustn Purchased

When I setup the theme and as soon as I install and activate woocommerce the wordpress admin will not load and I have to ftp into the plugin and delete woocommerce to get the admin back.

I have tried other themes and they dont have this same problem, really disappointed and would love a solution asap

8theme

Do you use the latest version of theme (3.4)? If yes – contact us on http://support.8theme.com/ and provide admin panel and FTP accesses, we’ll try to help you. Unpdate your theme in case you use theme with version less than 3.4 http://www.8theme.com/demo/docs/idstore/index.html#!/upgrade

Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Netherlands

Hey guys,

Beautiful theme.

nvm – found an error on my part, which caused the issue :)

carry on!

8theme

Hello, sunnywinter,

Thank you! We are glad that you like our template and our work. Wish you good luck in your business!

Regards

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi, I have post a discussion in the forum, but no reply yet. I found my logo is not shrinking when I scroll down the page. Therefore the top menu looks too big.. Also I have setup a background pattern and color, but no change in the website?

8theme

Hello, dewasurya,

Could you provide a link to your topic on support forum?

Regards

Default-user

Hi, It has been replied. thanks.. I have downloaded all files, but I can’t find any tutorial files, and have no idea where i could find one. Maybe it could be your consideration to add a tutorial files there. Or maybe just me that missed the information?

Default-user

Thanks, one more question, how to make “OUR CONTACT” in the footer with it’s icon? I look it into the widget there is nothing also in the installed demo version.

8theme

Please, see this link: http://8theme.com/demo/docs/idstore/index.html#!/widgets You may find there the code for Our Contact widget.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello, I bought this template and I have problem with Product Page 6 column layout, I set all things correctly (in options) but it showing me 5 per column. Can you please help me?

8theme

Hello, interartsociety,

Go to Theme Options > Responsive > Large resolution from > set 1200.

Regards

Default-user

Thanks

8theme

You are welcome :)

Regards

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Help please, I am working on a clients site, that has your theme installed. I had to do updates in order to get their other plugins to work, but your theme files are outdated, and now the site functionality is terrible, no checkout, select options button doesn’t work…. when will you be updating this theme or have you just given up on it? It is important to know what your plan is to handle the ‘outdated copies of WooCommerce template files’ so we can know if we need to change themes and future purchasers know that your theme won’t work moving forward with the latest versions of WooCommerce. Thank you

8theme

Hello, aunesty,

Sorry that you feel that way when using our template. You may upload all the updates from your TF profile. The message you have got at your backend about outdated files do not influence the work of the template. If you need urgent help, contact us at Forum ( http://8theme.com/forums )

Regards

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 0-1 years
vflexi Purchased

HAllo some problems I have in the Template

1. when you hover over a Product the second Product picture is not showing like in your Demo….all products are static.

2. The Review tab is missing on all single Product page…where do I activate them

Thank for the Help Vflexi.

8theme

Hello, vflexi,

The hover effect can be changed via Theme Options> Products Page Layout>Product Image Hover. The Reviews tab is WooCommerce one and can be enabled by the plugin settings.

Regards

Default-user
vflexi Purchased

hallo In the Product image Hover I have only Tooltip and Swap but when I use the Swap..nothing happens and with Tooltip the Picture popup really large somewhere on the site..thank for the fast repay

8theme

The swap effect is enabled when you upload the Hover image for the product. If you have difficulties with Tooltip effect, contact us at http://8theme.com/forums with the link to your site and the details.
Thanks

Regards

Default-user
vflexi Purchased

ok got it….undrstand the hover Image now…. but the Reviews in Woocommerce settings I do not get ..is it in the product settings and what to activate…hope you can help Thanx

8theme

You need to enable that in WooCommerce>Settings>Products>Product Ratings>Enable ratings on reviews.

Regards

Default-user
vflexi Purchased

Sorry , I have tested all the settings there but not working…is it maby I have the WP in german

thanks

8theme

You may contact us at http://8theme.com/forums proide the accesses to your admin panel and we will review.
Thanks

Regards

Default-user
vflexi Purchased

send you a message over the forum

Default-user
vflexi Purchased

name Goran Crnomar…...

8theme

Thanks, will review it ASAP

Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
rtestoni Purchased

Hi! I tried everything to make the product variations appear. I have followed the woocommerce tutorial, however, nothing appears. What should I do? Thanks.

8theme

Hello, rtestoni,

Please, review this link: http://wcdocs.woothemes.com/user-guide/product-variations/ If nothing helps, please, contact us at http://8theme.com/forums with the site details.

Regards

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • United Kingdom

Hi my basket is not working properly with the theme and my clients the can pay the products the domain is

www.best-hair-weaves.com

please sort this out urgent i send you the login detail by private thanks

8theme

Hello, ibizatakeoff,

Will you be so kind to provide more details at http://8theme.com/forums ?
Thanks

Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
apisitsun Purchased

Hi, I would like to show Similar Products on the single product page, under comment of page single product. Please.

8theme

Hello, apisitsun,

Yes, you may add Up Sell products to your Single Product page: http://docs.woothemes.com/document/related-products-up-sells-and-cross-sells/

Regards

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
altnet Purchased

Hi, just bought this theme also I’m having issues with some pages wrapping with / without a side bar. Seems to be on category and products pages.

E.g. http://www.homedomestics.co.uk/product-category/retail-accessory/

8theme

Hello, altnet,

Will you be so kind to provide us more details about your issue at http://8theme.com/forums with the accesses to your backend?
Thanks

Regards

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 0-1 years

Hello.

First i’d like to say; Very nice theme! Great work!

I’m setting this theme up for a customer and i’m having some problems with the “add to cart” button text. I have changed it directly in the woo.php file because my Poedit some how don’t work. BUT! After changing the text it has not changed at all.

Is there anywhere else I have to change it? I hope you can help me, I’ve tried for so long now!

Best regards, Markus Harrison

8theme

Hello, PineDesign,

Thanks for using our theme. You may translate our theme only via .po and .mo files. If you need our help, contact us at http://8theme.com/forums

Regards

Default-user

Hello.

Thanks for the quick answer. I’ve got it to work!

I have another question is it possible to disable the “Create an account” on the checkout page? I’v tried to do it in Woocommerce settings, but it don’t work…

Will it work functional with a simple “display:none;” CSS?

Best regards, Markus Harrison

Default-user

And i also have another problem that just came up…

My product sliders doesn’t work, i have no idea why. I used the this shortcode: [etheme_featured] but nothing is showing. I hope you can help me with this one. This is VERY importent for me.

Regards.

8theme

Please, contact us at http://8theme.com/forums with the site details (site link and access to backend) so we help you.
Thanks

Regards

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • Sweden
Mortfiles Purchased

I tried to register on your support page, but only got a “NO NAUGHTY BUSINESS PLEASE” which I have no idea what it means….

Now, I would like to know how to make the frontpage template show the slider in full width and then the content below within the wrapper because no matter how I do it the whole are becomes 100%...

I tried the default data and it worked as long as I did not add a slider, then it cashed badly.

Mortfiles
Mortfiles Purchased

ahhh…I have to manually add //div class=”container”// after the slider :)

8theme

Hello, Mortfiles,

Try to create an account here http://www.8theme.com/my-account/ Yes, there should be following structure: <div>SLIDER_SHORTCODE</div> <div class="container"> PAGE_CONTENT_HERE </div>

Regards

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