986 comments found

Hi How are you, I’m not getting variations drop down box in my products. I just get a list of all attributes in one of the Tabs. I tried the woocommerce tutorial on how to set it up but no luck can you help me with this? thank you

OlgaBarlow
OlgaBarlow Author Team

Hello,

Read woocommerce documentation and watch video tutorial, it should help you to create variable product http://docs.woothemes.com/document/product-variations/ Very likely you did not set your product as variable or did not create the variations. If you read that topic and will get no luck, then contact us on support forum http://www.8theme.com/forums/ , provide admin panel access and we’ll help you.

Regards

Hi,

On the product category page I choos for ‘Grid only’ but then still the description is in the source. I don’t want the product descriptions loaded in the source because that’s not good for search engine optimization (it’s hidden content)

How can I make sure that the description is not loaded?

Best regards, Michel

OlgaBarlow
OlgaBarlow Author Team

Hello,

If you plan to use only grid view and want to delete description then you should edit template files (idstore/woocommerce/content-product.php line 94) and delete undesired code at all. All changes we recommend to do in child theme.

Regards

Hi, unfortunately if you can´t reach my site, I will not have support from you. Is there a way we can solve this? My server says the site is available but you say you can´t see it. Please tell me which is the error you are getting? Or what do you think is the problem for you to not reach the site. :( Thank you.

Helen_Smith
Helen_Smith Author Team

The expert that was checking your site was on vacation on the other country and very likely your site was not available for him. But, now your site is visible in Maintenance mode. So you may get our support, please, provide the accesses at our Forum http://8theme.com/forums

Regards

Default-user

Thanks God! I have answered you at your Forum now. Thanks!

Helen_Smith
Helen_Smith Author Team

Thanks :)

Regards

kech Purchased

Hey i need some help with add to cart button, it was working fine, but the latest wocommerce updaes is not making it work. Items that have product variables, the add to cart button dont show up after choosing a variable.

Helen_Smith
Helen_Smith Author Team

Hello, kech

Thanks for using our template. We need to check what the issue you are talking about. Please, provide us the details at Forum (http://8theme.com/forums )

Regards

Default-user
kech Purchased

Can you take a look at this http://goo.gl/ZDTe6q

This problem i’m having is very frustrating. When I choose a size, the Add to Cart Button is not appear. I already deactivated all plugins except woocommerce and nothing worked.

Anyone that can help please help- Thanks in advance!!

Helen_Smith

We have checked your link provided and everything is ok, Add to Cart button appear once after choosing the size. Have you solved that already? Regards

hello, how can i add another field to display another badge on products?

right now we have new, sale, display size image.

can you add another field to display another badge to display “make an offer”?

Helen_Smith
Helen_Smith Author Team

Hello, jannahteam

Thanks for using our template. If you need to add another badge for the products, it cannot be done by default in our theme. You may try to implement that via additional customization in custom.css file

Regards

juanideas Purchased

Hi, i´m finish my proyect and i need translate some words to spanish. and i don´t find where change it. When open a shop link , there are some word, like: showing, view as: product categorie… this word´s arent in .po my proyect: http://abakastore.com.ar/categoria-producto/liquidacion/

When i buy a producto, ther are a phrase:was successfully added to your cart. inee change it too. Please, help me to change it?

Kindest regards!

Helen_Smith
Helen_Smith Author Team

Hello, juanideas

Most of these words are WooCommerce lines. Please, contact us at Forum ( http://8theme.com/forums )so our experts may provide you the details about their translation.

Regards

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