1116 comments found

Good morning. Upgrade your version of WordPress and WooCoommerce and me this doubling buttons Procces to checkout Demo: http://www.awesomeperuvianstore.com/wp-content/uploads/2015/04/car-awwesome.png

Thank, Greetings from Peru

Helen_Smith
Helen_Smith Author Team

Hello,datatrust

Thanks for using our template :)

We are working now on the fixes after WooCommerce and WP update and release that within the next days.

Regards

datatrust

Thanks, when may be delayed. I want to list my website and start selling online

Helen_Smith
Helen_Smith Author Team

Stay tuned. The update will be soon available :)

deebls Purchased

Hi,

Do you have the date of the next update for this theme?

Best regards Deebls

Helen_Smith
Helen_Smith Author Team

Hello, deebls

Thanks for the comment! We will try to release the theme update within these 3 days.

Regards

Hi, I’ve created the child theme the usual way but i ended up getting a css bug on the header menu. I’m getting double header menu with menu text links all over the page without hiding in the menu dropdown. Any idea is there any difference in creating the child theme with yours compare to the others?

Helen_Smith
Helen_Smith Author Team

Hello, marcuschia01

Thanks for using our theme. Please, contact our technical support at Forum with the link to your store. and the details about the issue so our experts may help you.

Regards

Default-user

O nvm bout that, I’ve solved it out. Juz a couple of tweaking. Thanks for your reply anyway. Appreciate your fast response :)

Helen_Smith
Helen_Smith Author Team

Glad to hear that ;) You`re welcome! Pleasant using

Regards

Where is the updated for WP Version 4.2.1? I made the mistake of updating, causing several FATAL errors

Fatal error: Call to undefined function do_shortcode() in /home/content/03/11208703/html/wp-content/themes/idstore/code/options.php on line 6

Helen_Smith
Helen_Smith Author Team

Hello, dcgraphics1

Thanks for the comment :)

Sorry, but the theme update is not available yet. We are planning to update it within this day. Thanks

Regards

cece968 Purchased

Where can I find the slider demo data? Thanks

Helen_Smith
Helen_Smith Author Team

Hello,cece968

Thanks for using our product. Appreciate that. Please, follow this details, and the import file you can find inside the theme package. http://www.8theme.com/demo/docs/idstore/#!/slideshow

Regards

banned Purchased

Hi,

Is the last update protected against XSS Vulnerability? I am just asking cause I need to patch templates and plugins.

Helen_Smith
Helen_Smith Author Team

Hello, banned

Thanks for the comment. We have already fixed that in our last update, so you may integrate your plugins.

Regards

Hello,

How can I update the ID Store Theme from version 3.7 to 3.8 without losing the configuration for the theme.

Thank you! Best regards, Alex

Helen_Smith
Helen_Smith Author Team

Hello, alexstancu

Thanks for using our theme ;)

If you have not changed anything in theme files, and made the modifications only in custom.css file, then you will not lose any changes.

Regards

Default-user

I have to replace only the theme files in the folder idstore?

Helen_Smith
Helen_Smith Author Team

Here you may review the instructions: http://www.8theme.com/demo/docs/idstore/#!/upgrade

Regards

Hi! I have a website page size is small in size, please tell me how to make a website of the same size as the template? http://kris.pro/ Regards

Helen_Smith
Helen_Smith Author Team

Hello,morisalisa

Thank for the comment. We had a talk with the expert from our Forum that was working with your topic. Eva recommended you to contact your hosting provider as the issues were caused by your hosting not our template. Please, follow the recommendations of our expert.

Regards

morisalisa

Hi! Brian Johnson – Excellent professional !)) thank you!

Helen_Smith
Helen_Smith Author Team

You`re welcome!

Afsaneh Purchased

Hi,

I don’t find update 3.8 details ? Do you have view Last Modified Files ?

Thanks for your very good template IDStore.

Helen_Smith
Helen_Smith Author Team

Hello, Afsaneh

If you are interested in our change log. Here you may find that on the top: http://themeforest.net/item/idstore-responsive-multipurpose-ecommerce-theme/4792186

Regards

Hello there,

I have a problem with the scroll on the portfolio page. You can checkout the bug here http://staging.webiz.ninja/stdtile/room-galleries/

Any ideas on how to fix this?

Helen_Smith
Helen_Smith Author Team

Hello, victorstoyanov

Thanks for using our theme :)

Sorry, but This webpage is not available :(

Regards

Tal221 Purchased

I get error when i try to install the plugins An error occurred while installing LayerSlider:. Peer certificate cannot be authenticated with known CA certificates.

what to do?

Helen_Smith
Helen_Smith Author Team

Hello, Tal221

Thanks using our theme :)

Please, try to install the plugin manually via FTP

http://www.8theme.com/download-plugins/ – here you download the package for the installation


Regards

Default-user
Tal221 Purchased

in your theme with RTL the logo and the text goes right and create two lines i need the logo to be in the left and text in the right

Helen_Smith
Helen_Smith Author Team

Will you be so kind to show the link? Thanks

ice7 Purchased

Hello

How do I set images size so all images on Shop/Category pages have the same Height ?

Thank you

Helen_Smith
Helen_Smith Author Team

Hello, ice7

Thanks for being our customer :)

You can do that via WooCommerce>Settings>Product Options

http://www.8theme.com/demo/docs/idstore/#!/woocommerce_settings

And do not forget to Regenerate Thumbnails after that.

Regards

Default-user
ice7 Purchased

Hello,

I did set thumb exactly like Docs, however the height of images are still different.

Can you please be specific on how to make all shop/category page images same height.

Thanks

Helen_Smith
Helen_Smith Author Team

Ok, please, contact us then at Forum http://www.8theme.com/forums with the details to the admin panel so our expert may help you.

Regards

paz108 Purchased

Hi how do I create a child theme for idstore? thanks

Default-user
paz108 Purchased

I thought child theme was bundeled with theme I will create one

Helen_Smith
Helen_Smith Author Team

Hello, paz108

Thanks for using our theme :)

Yes, you need to created Child theme. Here are the details if needed: http://codex.wordpress.org/Child_Themes


Regards

Solution : Fatal error: Call to undefined method WooCommerce::get_image_size() in /home/asimakis/public_html/wp-content/themes/idstore/code/woo.php on line 487

replace with $dimensions = wc_get_image_size( $small_thumbnail_size );

Helen_Smith
Helen_Smith Author Team

Hello, fmsheikh

Thanks for that ;)

Regards

paz108 Purchased

Hi My developer created a e-commerce site using version 3.6. I want to upgrade to the latest version and I am also going to be using a childtheme. What is the best way to update the site to the latest version, the site is currently live? I am thinking of starting fresh with a brand new install with a child theme? Any suggestions?

Helen_Smith
Helen_Smith Author Team

Ok, thanks :)

Default-user
paz108 Purchased

nobody has still got back to me. Please can you look into this. thanks

Helen_Smith
Helen_Smith Author Team

Sorry for the delay, we will try to get back to you soon.

I have problems with wordpress 4.2.2 and idtore theme 3.8. Paypal Gateway is missing. I´ve put a ticket #LEQ-606-13936, but have no answer yet and I´m begining to worry.

Thanks

Default-user

You replied to me, but I´m still having problems!. Any help would be greatly appreciated since my site is not working. Thanks.

Default-user

Ok, after 3 days waiting, I´ve solved it by reading this: http://www.8theme.com/topic/my-shop-page-under-idstore-is-blank-after-woocommece-2-3-7-update/

Thanks anyway.

Helen_Smith
Helen_Smith Author Team

Glad to hear that!

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