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1135 comments found.

can you tell which version of php the theme works with? 5.3, 5.4, 5.5?

Thanks

Please, wait for the response in support, our expert is working with it.

Regards

Thank you.

You are welcome :)

Regards

Hi. I’m helping a friend who bought your theme to implemente it on his website since he dosen’t understand much of wordpress neither speaks english. Well, we came across a problem, there is no ”Register” link at the top, near “Sign in”. “Anyone can register” is checked in WP setting and we created a page with the template “Custom Registration Page” but the link dosen’t appear in the top menu.

Have you enabled this in: Settings -> General -> Membership and mark Anyone can register?

Regards

Yes, “Anyone can register” is checked in WP setting and we created a page with the template “Custom Registration Page” but the link dosen’t appear in the top menu.

Check also if you have chosen Template as – Registration page.

Regards

Please, let me know how can to change background color of sidebar zone of subcategories products on Home page and change font size of letters to uppercase in same zone?

Hello, clickAR,

Please, create topic on support forum and we’ll help you http://8theme.com/forums/forum/idstore-wordpress-support-forum/

Regards

HELLO, DEAR OUR CUSTOMERS :)

We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.

If you have already purchased our theme, please signup at our Support Center to use our forum and other detailed support resources.

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Thank you, we look forward to serving you!
8theme Team

Hi, I updated WP to version 3.9 and was prompted this warning:

Warning: strpos() expects parameter 1 to be string, array given in /home/kurripuc/public_html/wp-includes/shortcodes.php on line 193

Could you pls help?

now the whole website is messed…... apparently this theme is not compatible to the new WP version.. when is the new update be released?

Hi, jingbao1979,

You should update your theme to version 3.4, if fix your issue. Or you may also fix it manually, read topic on support forum http://8theme.com/forums/topic/idstore-problems-with-wordpress-3-9/

Regards

Hi, Can I add a little icon “Hot” in the menu like your theme Lagenda did? What if I want to highlight one category in the menu?

Thanks

Hi, harrylim,

Unfortunately, it is not possible in this theme.

Regards

Hi, I try to upload a landscape product image, but the image is getting stretch. Is there any way so the image only being resize, not stretch?

Hi, eric_wijaya_87,

You may try to change the image options at WooCommerce>Settings>Products>Image options

Regards

WooCommerce Price filter is not working on my Theme installed at http://shop.swissmilitaryworldwide.com/product-category/travel-gear Please help.

Hi, karan4official,

Make sure you have our theme installed. Thanks

Regards

Hi , can you please advise on how to remove the blurriness from single product page . Main image blurs automatically regardless of the set size and it is very annoying. Its challenging to expect customer to use hover zoom for a clear view of the product.

Hi, hootchant,

Please, check if you have good quality image uploaded.

Regards

where is the Spanish language to the theme? (IDStore), and How do I install the Spanish language?... Please help!

Hi, daniel271,

You may contact us at http://support.8theme.com to get the translation files and mode details.

Regards

Hallo, I have 3 “Information Blocks” at my homepage under the Slider (like your demo site), but the Hyperlinks does not work mobil. Can you help me?

http://8theme.com/demo/idstore/?page_id=1556

Thanks.

Hi, vikula,

Specify please, if you cannot add the link to this block? Or have you added it and it does not work?

Regards

Hi,

Could it be possible to change the Google map view, on the contact page, from Map to Satellite by default.

How can I do it ?

Thanks for helping me.

Hi, romful,

By default it is impossible. You may try to use Contact Form7 plugin and change there the map type.

Regards

you mean, create a new page, and a form and a google maps code ?

You may review detailed information here: http://contactform7.com/docs/

Regards

Hello! Weird thing… My product hover images are 190×300 even though I have set them correctly from the beginning to 270×370 in both WooCommerce and Theme Settings….

Hello, dabodude,

Try to regenerate thumbnails http://wordpress.org/plugins/regenerate-thumbnails/

Regards

Oh I see the problem. To select a hover image you then deal with wordpress default media sizes in the media manager…

Hope you have solved that.

Regards

We are using stripe as a payment method, but when the user uses this method there are a few delays (with communication to stripe servers etc), but the checkout screen remains static (not even loading within browser) and then suddenly completes the order (if success message from stripe).

We would like the screen to grey out with a message such as “Please wait while your payment is processed…” or something to ensure that users dont refresh or hit the back button etc… ANy help would be great, thanks!

Hi, amyrose88,

Thanks for using our template. Please, contact us at support.8theme.com or http://8theme.com/forums with the details of your site and your idea.

Regards

Hi Guys,

There´s a compatibility problem with this file review-order.php. Look what WooCommerce 2.1.8 show.

archive-product.php, cart-empty.php, cart-totals.php, cart.php, cross-sells.php, shipping-calculator.php, form-billing.php, form-checkout.php, form-login.php, form-pay.php, review-order.php versão 2.1.0 esta desatualizado. A versão do core é 2.1.8, content-product.php, ....

The other files are ok. When do you plan to fix it?

Regards,

Hi, FoxSpars,

This will be fixed in the update. Contact us at support to get our help, if you need the solution urgently.

Regards

hi have a super urgent problem #3518 in the forum your help is greatly appreciated thanks

You are welcome :)
The zoom effect depend on your image size. What slideshow do you want to add?

Regards

i set the images to the advised size from your documentation, but i would like to set the zoom to go closer to see the fabric of garment, is this possible? example from someone using your theme: http://www.granodecafe.cz/obchod/produkt/orangajuli-assam-sf-premium/

i would like a slider like this on product page: http://www.granodecafe.cz/obchod/

your advice is greatly appreciated thanks, i also give top score for your speedy reply and help on forum ;]

To have the closer zoom your image should be in high resolution. The slider on the Category page can be made with the short code of the Revolution slider.

Regards

Can you tell me if there is a short code for certain category posts to show on the home page similar to [portfolio] but for posts? [posts] Thanks a lot.

Hi, Brazuka,

All the available short codes you may find here: http://8theme.com/demo/idstore/?page_id=1057

Regards

Updating to WooCommerce 2.1.8 gives the following message in the admin area: Your theme has bundled outdated copies of WooCommerce template files – if you encounter functionality issues on the frontend this could the reason. Ensure you update or remove them (in general we recommend only bundling the template files you actually need to customize). See the system report for full details.

Please assist.

Hi, dhawalshah,

Please, wait for the next update and we will fix that.

Regards

Hi, it’s been 20 days. There is already WooCommerce 2.1.9 but you guys have not released updated templates. What’s going on? Can I get an update?

If you have any issues with our theme, please, contact us at http://support.8theme.com or http://8theme.com/forums so we may help you.

Regards

Can Catalog mode and Shop mode be on at the same time? As some of the products are customized products which I do not want to show price but would like to feature it so customer can make enquiry about it. Please advise. Thank you!

Hi, lainek,

Unfortunately, it cannot be done in our theme.

Regards

i set the images to the advised size from your documentation, but i would like to set the zoom to go closer to see the fabric of garment, is this possible? example from someone using your theme: http://www.granodecafe.cz/obchod/produkt/orangajuli-assam-sf-premium/

i would like a slider like this on product page: http://www.granodecafe.cz/obchod/

your advice is greatly appreciated thanks, i also give top score for your speedy reply and help on forum ;]

Hi, kikalomy,

To have the closer zoom your image should be in high resolution. The slider on the Category page can be made with the short code of the Revolution slider.

Regards

great thanks ;]

You are welcome :)

Regards

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