Discussion on IDStore - Responsive Multi-Purpose Magento Theme

8theme

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157 comments found.

Hi,

Any idea why the “Sale label” is not shown on the frontend? It is enabled in the backend and the “New label” shows fine..

Please advice, thanks!

Come on, when do you respond!! I am waiting for days now! Only one completely unusable response where you don’t read my previous post.

I bought your template and I expect support. As I also need it so please support me

http://www.8theme.com/topic/some-images-are-not-shown-correctly-within-products/

Sorry for the delay in our responses, they were caused due to very busy schedule of our Magento expert. Please, wait for the response today. Thanks for your patience :)

Regards

My patience is COMPLETELY GONE.

It didn’t came that day, neither yesterday. Please RESPOND and FIX my issue!!

Hi, Your theme is pretty good. We have done the setup homepage completely but after clicking product categories we are getting this error Invalid backend model specified:catalog/product_attribute_backend_finishdate Can you please help us on this and without index.php other menus are not working? Please advice asap? Thank you in advance.

Can you send the link to your topic, thanks.

Regards

Thanks!

Hello. I’m trying to embed a video in the main banner, just that I’m not getting. In my error console the sequinte ”: r.playVideo is not a function TypeError” appears.

Could help me with this?

Awaiting.

Hello,

Check if you are using latest version of our theme, update it if it’s necessary. After that, please, create topic on our support forum http://www.8theme.com/forums/ and provide admin panel access. Our specialists will try to solve your issue.

Regards

Mega Menu is not working and I am not able to switch using the theme settings. Can you help ? http://maksefinejewelry.com/

Hello, SeanD

Thanks for using our template ;) Will you be so kind to provide us the details of your issues with Mega menu set up. It will be much better if you contact our support at http://8theme.com/forums

Regards

The responsive menu doesn’t work. The css is different to demo

my fault, sorry

No problem :)

will there be a new updated version soon?

That will be great if you contact us at http://www.8theme.com/forums/ with your FTP and admin panel details in Private Content. Thanks

Regards

I tried that. I did a new entry in your forum and no response for more than 24 hours. This theme has allot of issues. Please help to resolve them.

As we are preparing the updates for our themes, our support is very bus now. Please, provide the link to your topic so we may transfer that to our Magento expert directly, thanks.

Regards

Dear IDStore, I have problems with the search function. It only finds products on the homepage but really no other product at all from the catalog. Can you tell me how to fix that?

Overall, it’s a really good template! Thanks.

Hello, Erjen

Thanks for using our template ;)

Contact our support please, at http://www.support.8theme.com with the link to your site so we may check that. Check this also with a default theme.Thanks

Regards

Hi,

We’re interested in purchasing one of your themes. Either IDStore http://themeforest.net/item/idstore-responsive-multipurpose-magento-theme/full_screen_preview/5293560 or Bianco http://themeforest.net/item/blanco-fluid-responsive-magento-theme/full_screen_preview/2370280.

On ThemeForest it says that both themes are compatible with Magento Enterprise. However both require paid customization. Can you please let me know what the costs and times involved are for this. Also can you let inform us if you are available to start work on this immediately. Magento has be installed and configured and we’d like to get our website up as soon as possible.

Yes, every single web-site, with our theme installed, requires to be customized to be compatible with Magento Enterprise

Regards

Hi Helen, That’s a shame, we really liked these themes. Thanks

Sorry for that :( Perhaps you could find a developer that will help you with this customization.

Regards

Hello dear developers. Is it planned to update the template for Magento 1.9.1? Interested in the possibility of color swatch. Or recommended by the module. Also interested in the basic configuration instructions for Mega Menu. By the way documentation is from 2013.

Hello, mobsik

Thanks for using our template :)

Currently, we are not planning to update our themes to Magento 1.9.1, but later we will do that for sure. As regards to Mega menu, this is cms block that you may modify as you need.

Regards

Hello,

For some reason, my mobile navigation is showing 4 of the links twice, like this: MY ACCOUNT MY WISHLIST CHECKOUT LOG IN MY ACCOUNT MY WISHLIST CHECKOUT LOG IN

Can you advise how to fix? Thank you

Hello, ezimerman

Thanks for the comment. Please, be so kind to provide us the link to your store so we could provide you the snap of code for custom.css file.

Regards

There’s a problem with your forum. I clicked on ‘Create Topic’ and entered in my purchase code. The window then closed and now when I click on create topic, it tells me the purchase code is already in the database. So I am not sure how to proceed, please advise.

If you don’t need my login credentials, the frontend is ikyacht.net

Thanks

Please, contact us via http://www.8theme.com/contact-manager/ with your purchase code so we could restore your account. Thanks

Regards

does the theme support swatches as default responsive theme of magento (at product page, at product’s list page and at filtering)?

Hello, diegito1980

Thanks for the interest. Currently, our theme does not support swatches. Perhaps would be later.

Regards

HELLO, DEAR OUR CUSTOMERS  :)

We’re happy to provide the best support to all our customers through our knowledgebase and Forum. If you have any pre-sale question you can post it here in the comments or sent it via email. The response time depends on the request complexity and can sometimes takes up to 24 hours.

We do not provide general WordPress, Magento, WooCommerce support that isn’t related to our themes. We’re not able to support third party plugins or ensure that every one works properly with our themes.

Before submitting your support request, please review our FAQ, Video Tutorials, and theme documentation to see if your question has been covered.

………………………………………………………………………

Click Here To Get Free Support

View Our Online Documentation

Our Training Videos

……………………………………………………………………

Thank you, we look forward to serving you!
8theme Team

Hello, I have a problem with selects on the latest Firefox version (40.0.2). After the update, i can`t choose an options. This issue exist here, on live preview, also.

Can you help me quickly? Thanks.

Hello, qiqqq

Thanks for the comment. Are you using our Magento or WP theme version?

The link to the issue will be much appreciative.

Regards

Hello and thanks for response,

I use magento theme. You can see this issue on themeforrest live preview:

http://themeforest.net/item/idstore-responsive-multipurpose-magento-theme/full_screen_preview/5293560

Go to exemple category (ie. Footwear) and try change “Show” or “Sort by” select on Firefox 40.0.2

I think i found solution so i wrote it here, this can help you fix this issue: In file:

js/etheme/slideshow/jquery.slider.js on line 1413

Here is JavaScript “return: false;”

This code prevent select changing.

Thanks for your fixes, much appreciated.

Regards

HELLO, DEAR OUR CUSTOMERS  :)

We’re happy to provide the best support to all our customers through our knowledgebase and Forum. If you have any pre-sale question you can post it here in the comments or sent it via email. The response time depends on the request complexity and can sometimes takes up to 24 hours.

We do not provide general WordPress, Magento, WooCommerce support that isn’t related to our themes. We’re not able to support third party plugins or ensure that every one works properly with our themes.

Before submitting your support request, please review our FAQ, Video Tutorials, and theme documentation to see if your question has been covered.

………………………………………………………………………

Click Here To Get Free Support

View Our Online Documentation

Our Training Videos

……………………………………………………………………

Thank you, we look forward to serving you!
8theme Team

mobsik

mobsik Purchased

Hello. I left the question on the forum November 12, 2015 at 10:45 am
  1. 99,042. I duplicate here.

Hello dear developers. Please help with this revision. The item card has tabs description, etc. If you click on the word description, the tab is closed. What changes need to be made to the default description has been closed?

Sorry for my english: Google translate from Ukrainian

PS Support your terrible compared to other developers. This is only for Magento template or not?

OlgaBarlow

OlgaBarlow Author Team

Hello,

Sorry for the delay in answering. Please, check the topic, our specialist gave an answer.

Regards

Hello I have a problem Uploading file on go daddy through word press and also through ftp it shows missing style sheets kindly please reply to my query as soon as possible. Its very urgent for me to update my website. i have tried unzipping all files but didn’t work out also i need your email id so that i can contact you guys with quick response.

Hello, smokenla

Thank you for being our customer!

You are writing on IDStore Magento theme discussion. Have you purchased Magento or WP IDStore?

If any difficulties with theme installation, please, contact our technical support at https://www.8theme.com/forums/

Regards

Hi! Is that IDStore compatible with Magento version 1.9.2.4? I ask this on behalf of my clients. When update?

Hello, kaimarkkola

Thank you for the interest. We are sorry but currently we cannot guarantee compatibility with the last Magento.

Regards

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