Discussion on IDStore - Responsive Multi-Purpose Magento Theme

147 comments found

Erjen Purchased

Hi,

Any idea why the “Sale label” is not shown on the frontend? It is enabled in the backend and the “New label” shows fine..

Please advice, thanks!

Default-user
Erjen Purchased

Come on, when do you respond!! I am waiting for days now! Only one completely unusable response where you don’t read my previous post.

I bought your template and I expect support. As I also need it so please support me

http://www.8theme.com/topic/some-images-are-not-shown-correctly-within-products/
Helen_Smith

Sorry for the delay in our responses, they were caused due to very busy schedule of our Magento expert. Please, wait for the response today. Thanks for your patience :)

Regards

Default-user
Erjen Purchased

My patience is COMPLETELY GONE.

It didn’t came that day, neither yesterday. Please RESPOND and FIX my issue!!

Sidhma Purchased

Hi, Your theme is pretty good. We have done the setup homepage completely but after clicking product categories we are getting this error Invalid backend model specified:catalog/product_attribute_backend_finishdate Can you please help us on this and without index.php other menus are not working? Please advice asap? Thank you in advance.

Helen_Smith

Can you send the link to your topic, thanks.

Regards

Helen_Smith

Thanks!

Hello. I’m trying to embed a video in the main banner, just that I’m not getting. In my error console the sequinte ”: r.playVideo is not a function TypeError” appears.

Could help me with this?

Awaiting.

OlgaBarlow
OlgaBarlow Author Team

Hello,

Check if you are using latest version of our theme, update it if it’s necessary. After that, please, create topic on our support forum http://www.8theme.com/forums/ and provide admin panel access. Our specialists will try to solve your issue.

Regards

SeanD Purchased
Mega Menu is not working and I am not able to switch using the theme settings. Can you help ? http://maksefinejewelry.com/
Helen_Smith

Hello, SeanD

Thanks for using our template ;) Will you be so kind to provide us the details of your issues with Mega menu set up. It will be much better if you contact our support at http://8theme.com/forums

Regards

The responsive menu doesn’t work. The css is different to demo

Default-user

my fault, sorry

Helen_Smith

No problem :)

SeanD Purchased

will there be a new updated version soon?

Helen_Smith

That will be great if you contact us at http://www.8theme.com/forums/ with your FTP and admin panel details in Private Content. Thanks

Regards

Default-user
SeanD Purchased

I tried that. I did a new entry in your forum and no response for more than 24 hours. This theme has allot of issues. Please help to resolve them.

Helen_Smith

As we are preparing the updates for our themes, our support is very bus now. Please, provide the link to your topic so we may transfer that to our Magento expert directly, thanks.

Regards

Erjen Purchased

Dear IDStore, I have problems with the search function. It only finds products on the homepage but really no other product at all from the catalog. Can you tell me how to fix that?

Overall, it’s a really good template! Thanks.

Helen_Smith

Hello, Erjen

Thanks for using our template ;)

Contact our support please, at http://www.support.8theme.com with the link to your site so we may check that. Check this also with a default theme.Thanks

Regards

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