Discussion on IDStore - Responsive Multi-Purpose Magento Theme

102 comments found

  • Has been a member for 0-1 years

Hi, Have you got demo content?

8theme

Hi,
Yes, we have. Please, contact us on http://support.8theme.com
Regards

Default-user

Over 9 day! Now i’m not received any information from your support page. Is it crazy

8theme

We have answered to your ticket.

Default-user

Oh, yes…I see
“We do not provide demo data for our customers.”

8theme

That`s right, at this moment we do not provide demo data for our customers but very soon it will be available.
Regards

  • Exclusive Author
  • Has been a member for 1-2 years
  • Referred between 1 and 9 users

Look so good
GLWS
By the way please fix Related Products

8theme

many thanks :)

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 3-4 years

HI, very amazing theme !

Is there a version for presta shop coming?

8theme

Hi,
Thanks for your feedback. No, we are not planning to implement this now.
Regards

  • Exclusive Author
  • Has been a member for 1-2 years
  • Referred between 1 and 9 users
  • Sold between 10 000 and 50 000 dollars

Fresh and fantastic job, glws :)

8theme

Thank you :)

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 3-4 years

are images supported in the mega meni? or custom content? :)

8theme

Hi,
Currently they are not supported, but very soon will be. Please, remind us in http://support.8theme.com about that later.
Thanks

Default-user

as i can see you added it to the demo :) very nice…. is it possible to get an admin login to the demo store?

8theme

Thanks, unfortunately, no we do not provide the admin panel accesses to our demo.
Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

If i look at the source code of the demo it doesnt seem that the theme is built on html5. In the descrpition do you write that it is. So what can i belive? I dont want to purchase an theme that ist built on xhtml.

8theme

Hi,
Thanks for informing us about that. We will work on it.
Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
Erjen Purchased

Hi,

It’s an amazing theme, but in my installation, it keeps giving errors like: There has been an error processing your request Exception printing is disabled by default for security reasons. Error log record number: 1055373389242 And the first line of that file shows this: a:5:{i:0;s:111:"SQLSTATE[42S02]: Base table or view not found: 1146 Table 'DBuser.etheme_slideshow_sliders' doesn't exist";i:1;s:6214:"#0 /var/www/clients/2102202012/web87/web/lib/Varien/Db/Statement/Pdo/Mysql.php(110): Zend_Db_Statement_Pdo->_execute(Array)

Looks like the slider is not installed correctly or something. Any idea how I can fix this?

Thanks a lot!

Default-user
Erjen Purchased

Hmm, turns out that the problem was a mysqli issue, everything works fine now with just mysql.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
Hazral Purchased

Hi, i have a problem with the colour settings….

I chose a blue tone in the settings but the border of them menu is still pink. Also the grid buttton, the sale ribbon and the plus and minus in the sidebar! How can i change this??

And another thing, the button hover colour of the font is also different to the other buttons. How to change this?

8theme

Hi,
Please, contact us in http://support.8theme.com and provide here your ticket ID
Regards

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

pls note that your demo doesn’t show nicely when switching the languages ;)

8theme

Thanks for your attentiveness.

  • Has been a member for 0-1 years

Hello,

I like this theme very much. How ever i am concerned about the support from the author. Like i can see above, Many of the questions are not answered properly. I would like to know from other users (Purchased) about the support from the author aswell as i need few customizations.

8theme

Hi,
We have contacted you in our support.8theme.com.Please, check your ticket.
Regards

Default-user

One more issue i came across.. after adding products to compare list, i cannot find the comparison page link.

8theme

Please, name your ticket ID and we will continue our conversation in support system.
Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Spain

After 24h from support request, no answer received…

8theme

The delay is caused by our busy shedule. Please, name your ticket ID here. Thanks
Regards

Default-user

Ok, I understand. #IQX-184-18956 Thank you!

8theme

We have answered to your ticket.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
Hazral Purchased
In addition to the functionality of this template it is compatible with child theme and has custom.css that facilitates your individual theme modification.

Where is the “custom.css”???? Cant find it and theres nothing in the documentation about it…

8theme

Hi,
We will include custom.css file in our next updates. Sorry
Regards

Default-user
Hazral Purchased

when does it come? We need it to finish our shop as fast as possible

8theme

The update will be on these days available.
Regards

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
Hazral Purchased

I am sorry but i have to say, the support isn´t what i had in mind…. Why don´t you have a support forum? This would be a lot more times better than a ticket system!

8theme

Hi,
You may contact us in our support.8theme.com
Regards

  • Has been a member for 0-1 years

Hello,

I would like to know only two things before we purchase this template.

1. In your next update are you planning to release it with html 5 code .

2. Will you help as removing (or disable)Responsive design. (Of course by not paying extra .)

8theme

Hi,
Please, check our answer in tickets.
Regards

Default-user

Please reply either here or in support ticket. We have to get ready with store ASAP

8theme

Please, name your ticket ID

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Please I have submitted a ticket a few days ago and no answer.

XBE-169-63157

Default-user

Please can I have a reply?

8theme

Please, specify here your ticket ID.
Regards

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
Hazral Purchased

when comes an update?! Need the custom css and the other features as fast as possible….

8theme

The update will be available on this week.
Regards

Default-user
Hazral Purchased

when do you think the update will be available? we need it as fast as possilbe

8theme

24 hours

Default-user
Hazral Purchased

ok thanks. Is there a list of updates existing yet?

8theme

yes of course :)

Default-user
Hazral Purchased

where? :D we need it for our structure plan

8theme

The update and the list of changes will be available in 24 hours :)
Regards

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
Hazral Purchased

is there a feature for newsletter subscripion?

8theme

Hi,
No, unfortunately, this option is not available on the frontend.
Regards

Default-user
Hazral Purchased

but magento has that function rihgt? is is possible to include is somehow?

8theme

We will include this option in the next update.
Regards

  • Bought between 1 and 9 items
  • Has been a member for 7-8 years

HI, i got this template few days ago and tried to sign up to support page, but with no success… There is any way to show more than a slider in a page? Thanks

Default-user

BTW..i’m still waiting the email to confirm my details for the support website….

8theme

If you have submitted the ticket in our support, please name the ticket ID here. Specify also about the sliders. Thanks
Regards

Default-user

I didn’t receive any activation email yet..i did the sign up few times this week….

8theme

Please, leave your email address and we will answer when we find out the issue. Thanks

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
Hazral Purchased

Thanks for the update, is there also a list of changes?

Default-user
Hazral Purchased

the product sort buttons grid and list are still rosa…

Default-user
Hazral Purchased

the back to top button too

8theme

Please, send the screenshots to our support.8theme.com so we may understand what are you talking about.
Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
nuvair Purchased

Fantastic template! We are happy we chose you guys.

One question, though. What is the easiest way to implement your updates to my current theme without risking losing any changes?

Thank you :)

8theme

Hi,
Thanks for your feedback. You may try to upload only the files that were changed in this new patch.
Regards

Default-user
nuvair Purchased

But how do we know which files were updated?

8theme

You may find the list of changes on Item Details page
Regards

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