An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Frequently Asked Questions
How will i use these templates with Mail Chimp Service?
1 – extract your downloaded file from themeforest
2 – go to imail templates >any color >select all image files > select one of the layout html files > zip them.
3 – go to mail chimp dash > my templates > in top right corner click ‘code custom templates’
4 – click import zip file > import the file you just zipped.
5 – edit code from there
here is a quick video explaining this processhttp://www.screencast-o-matic.com/watch/c6efIw1QA
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.