34 comments found

RedBanana Purchased

Hi,

The account shows me: Number of subscriptions yet: 0 Purchases: 0 Downloads: 0

Where can i add the license/purchase code?

I wan’t to submit some tickets! ;-)

Greetz, Mark

Default-user
RedBanana Purchased

edit my question is that i can’t see the page builder

themeskingdom

Hello,

Here are the instructions how to submit support ticket:

To register support account please follow these easy steps:

Find your ThemeForest purchase code/licence key

Create an FREE Account

Theme support is offered to verified customers by support system only.

Regarding your question: Page builder is located in “Appearance” panel. Login into Wordpress admin panel and go to “Appearance” -> “Page Builder”. “Page Builder” requires “Page Builder” plugin that comes with theme installation.

Thank you,
- Djordje

yesege Purchased

The file is not a demo content!

themeskingdom

Hello,

Demo for “Immensely” theme is available here: http://www.themeskingdom.com/xml/immensely.xml Demo for “Revolution Slider”: http://www.themeskingdom.com/xml/immensely-slider.zip

Instructions how to import demo content: http://www.themeskingdom.com/knowledge-base/import-demo-content/

Thank you,
- Djordje

Nice clean and basic theme! Is there an option to change portfolio url slug/add sidebar to portfolio post?

Thanks :)

VinhSonNguyen

Ah, that is unfortunate. Any way I could get a screenshot of the Theme Options?

themeskingdom

Hello,

Here is a screenshot of theme customization panel: http://i.imgur.com/rGPctzS.png

Beside this, Immensely theme comes with custom theme admin panel where can be set various options – logo, social accounts, typography and such.

Thank you,
- Djordje

VinhSonNguyen

Hey Djordje,

Could I possibly get a screenshot of the Custom Theme Admin Panel?

Wallice Purchased

Hello,

We have purchased your theme, however, we are having difficulty importing the dummy data. I have uninstalled wordpress and deleted previous data-base then re-installed wordpress. Yet still no luck with dummy content through wordpress importer 0.6.1

I Have also increased memory via: define(‘WP_MEMORY_LIMIT’, ‘64M’);

Any Solution would be much appreciated.

Kind Regards

themeskingdom

Hello,

Please submit official support ticket, since we will need additional details from you like website URL.

Support for all Themes Kingdom themes is handled through the Themes Kingdom support system, if you’d like to open a new ticket over there and Themes Kingdom support team will take a look at your issue :)

To register support account please follow these easy steps:

Find your ThemeForest purchase code/licence key

Create an FREE Account

Theme support is offered to verified customers by support system only.

Thank you,
- Djordje

Default-user
Wallice Purchased

Issue resolved.

The issue was with the “import plugin” timing out. Solution Below for anyone experiencing this problem.

Just fix the following bugs from the two file and the plugin will fully compatible with wordpress 3.8 and PHP 5.4 onward.

on wordpress-importer.php file goto line 1110 and replace

function bump_request_timeout() { return 60; } with the following

function bump_request_timeout($time = 60) { return $time; }

On parsers.php file go to line 404 and remove hole

function WXR_Parser_Regex() { $this->__construct(); }

Great theme Best Regards

themeskingdom

Hi Wallice,

I’m glad to hear that you have found where is the issue. Your instructions are very valuable to us. :)

Thank you,
- Djordje

I may have overlooked it but is this theme compatible with the newest version of WordPress?

themeskingdom

Hello,

All our themes are compatible with the latest Wordpress release. Theme version near each theme is minimum recommended theme version in order to have all features working properly.

Thank you,
- Djordje

Can I change the portfolio on the front page to show 10 thumbnails and also have my own image with hyperlink added on hover?

Thanks, Brittny

themeskingdom

Hi Brittny,

Portfolio section can show 3,4 or 6 portfolio items at once, while number of items is limited to number of your posts. So, for example, if you set portfolio slider to use 3 columns, 3 current items will be displayed, while 7 other will be hidden.

Thank you,
- Djordje

Currently the Team Slider categories do not work correctly. You can create a post slider for a particular team like “Creative Department”, but the filter does not currently work :(

Posted to support on themeskingdom, it has been days without follow up.

themeskingdom

Hello,

Please try again to download theme zip file. We have received notification from ThemeForest that the latest version is approved.

Thank you,
- Djordje

Default-user

Hi, we have tried the update. The post slider, team-members, category does not work. It simply shows everyone.

themeskingdom

Hello,

Please submit official support ticket and we will check what’s happening.

To register support account please follow these easy steps:

Find your ThemeForest purchase code/licence key

Create an FREE Account

Theme support is offered to verified customers by support system only.

Thank you,
- Djordje

I am a subscriber to www.themeskingdom.com and highly recommend them for any theme you should buy from them. Their customer service is first rate and always fast!

themeskingdom

Hello,

Thank you for your compliments. :) We are glad to hear that you are satisfied with our services.

Thank you,
- Djordje

themeskingdom

Hello,

We are glad to hear that you like it! :)

Thank you for your comment!
- Djordje

Wallice Purchased

Hi

We have recently purchased the theme and made minor changes to the stylesheet and now the site seems temperamental (as in loads fine then a blank white screen at other times). The changes shouldn’t have impacted the site as a whole. For example, I removed this line: background-color: rgba(54, 109, 203, .8); I did put it back in in case it did cause the error but it didn’t.

I also changed the values in here: .img-post figure .post-opt-wrapper:hover, .img-post-big figure .post-opt-wrapper:hover { opacity: 1; }

.img-post figure .post-opt-wrapper:hover .post-options a, .img-post-big figure .post-opt-wrapper:hover .post-options a { transform: scale(1); z-index: 1; }

Could you help out in any way?

Best wishes Wallice

themeskingdom

Hi Wallice,

Please submit official support ticket.

Support for all Themes Kingdom themes is handled through the Themes Kingdom support system, if you’d like to open a new ticket over there and Themes Kingdom support team will take a look at your issue :)

To register support account please follow these easy steps:

Find your ThemeForest purchase code/licence key

Create an FREE Account

Theme support is offered to verified customers by support system only.

Thank you,
- Djordje

Why lots of failed importing xml

Failed to create new user for Themes Kingdom. Their posts will be attributed to the current user. Failed to import product_tag best Failed to import pa_color Black Failed to import pa_color Blue Failed to import shop_order_status cancelled Failed to import shop_order_status completed Failed to import product_type external Failed to import shop_order_status failed Failed to import pa_color Green Failed to import product_type grouped Failed to import product_tag new Failed to import shop_order_status on-hold Failed to import shop_order_status pending Failed to import shop_order_status processing Failed to import shop_order_status refunded Failed to import product_tag sale Failed to import product_type simple Failed to import product_tag test Failed to import product_type variable Failed to import product_cat Accessory Failed to import product_cat Clothing Failed to import product_cat Furniture Failed to import product_cat Hoodies Failed to import product_cat Kitchen Failed to import product_cat Man Failed to import product_cat Media Failed to import product_cat Music Failed to import product_cat Posters Failed to import product_cat Present Failed to import product_cat Singles Failed to import product_cat Sneakers Failed to import product_cat T-shirts Failed to import product_cat wallet Failed to import product_cat Women’s Clothing Failed to import product_cat Albums Failed to import product_cat Boots Failed to import product_cat Briefcase Media “rainbow-wallpaper” already exists. Media “blog1” already exists. Media “inpost” already exists. Media “gp2” already exists. Media “gp1” already exists. Media “gp4” already exists. Media “gp5” already exists. Media “blog-h” already exists. Media “p3” already exists. Media “p4” already exists. Media “p6” already exists. Media “p8” already exists. Media “p9” already exists. Media “bg10” already exists. Media “p12” already exists. Media “p11” already exists. Advertising “ad1” already exists. Advertising “ad2” already exists. Advertising “ad3” already exists. Advertising “New” already exists. Media “bg11” already exists. Media “logo-f” already exists. Media “t1” already exists. Media “t2” already exists. Media “t3” already exists. Media “t4” already exists. Media “t5” already exists. Media “t6” already exists. Media “bg12” already exists. Media “sl1” already exists. Media “sl1” already exists. Media “sl1” already exists. Media “sl1” already exists. Media “sl2” already exists. Media “sl3” already exists. Media “sl3” already exists. Media “sl3” already exists. Media “sl3” already exists. Media “sl3” already exists. Media “sl3” already exists. Media “sl3” already exists. Media “p13” already exists. Media “bg12” already exists. Media “bg12” already exists. Media “sl4” already exists. Media “ad1” already exists. Media “ad2” already exists. Media “ad3” already exists. Media “ad4” already exists. Media “sl7” already exists. Media “bg15” already exists. Media “p16” already exists. Media “hp_sl1” already exists. Media “hp2-img1” already exists. Media “rev1” already exists. Media “rev1-mac” already exists. Media “rev1-c2” already exists. Media “rev1-c1” already exists. Media “rev1” already exists. Media “rev1” already exists. Media “ic19” already exists. Media “ic18” already exists. Media “ic17” already exists. Media “ic16” already exists. Media “ic15” already exists. Media “ic14” already exists. Media “ic13” already exists. Media “ic12” already exists. Media “ic11” already exists. Media “ic10” already exists. Media “ic9” already exists. Media “ic8” already exists. Media “ic7” already exists. Media “ic6” already exists. Media “ic5” already exists. Media “ic4” already exists. Media “ic3” already exists. Media “ic2” already exists. Media “ic1” already exists. Media “ic20” already exists. Media “line” already exists. Media “sl3” already exists. Media “p13.1” already exists. Media “rev3” already exists. Media “ver_line” already exists. Media “tem2” already exists. Media “tem2.1” already exists. Media “ab-m” already exists. Media “ab-m” already exists. Media “inp3” already exists. Media “seed” already exists. Media “clients7” already exists. Media “clients6” already exists. Media “clients6” already exists.

themeskingdom

Hello,

Please submit official support ticket.

Support for all Themes Kingdom themes is handled through the Themes Kingdom support system, if you’d like to open a new ticket over there and Themes Kingdom support team will take a look at your issue :)

To register support account please follow these easy steps:

Find your ThemeForest purchase code/licence key

Create an FREE Account

Theme support is offered to verified customers by support system only.

Best regards, Bojan

Hi

There is a bug in the shortcodes plugin. It breaks the back end of WordPress admin site. Hovering over Pages, Posts, Appearance etc doesn’t display the sub headings. Also, when editing a page I cannot insert a shortcode or select the “Text” tab

Chrome developer tools reports an error on line 105:

Uncaught ReferenceError: tb_show is not defined in /wp-content/plugins/shortcodes/plugin.js:105

I am using version 3.9.2 of WordPress

themeskingdom

Hello,

Thank you for notifying us. I responded to your original ticket.

Thank you,
- Djordje

Hi – Looking at your theme as a possible one for a web rebuild but have a few questions first:

  1. Is it possible to have a donation button as well as the ecommerce?
  2. Can we add a twitter feed? Newsletter signup?
  3. If we want to have fewer elements/sections on the homepage is that simple to do?
themeskingdom

Hello,

Yes, Immensely theme is WooCommerce ready – it’s fully integrated and ready for e-commerce.

Thank you,
- Djordje

Default-user

Thank you! The social media icons are buried at the bottom – could those be moved easily? Also what about a carousel slider for logos (many logos)?

themeskingdom

Hello,

Social media icons can be moved to the header with some code modifications.
Logo slider is part of page builder, so it will display number of logos that you have set.

Thank you,
- Djordje

I’ve added a post slider with page builder. But I can only choose 3, 4 or 6 column numbers. Is there a way to make it possible to use 12 column numbers? If I need to change something in de template files, I’d like to know where I can find it.

Thank you

themeskingdom

Hello,

Please submit official support ticket, since we will need additional details from you.

To register support account please follow these easy steps:

Find your ThemeForest purchase code/licence key

Create an FREE Account

Theme support is offered to verified customers by support system only.

Thank you,
- Djordje

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