An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Author support for this item

The author of this item, oliverdionela, will respond to buyers’ questions and provide limited support through the following contact form.

Additional information from oliverdionela:

Support for my items includes:
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions
Item support does not include:
  • Customization and installation services
  • Support for third party software and plug-ins

Please sign in to contact this author.

Frequently Asked Questions

Welp! I tried to install this theme but everything went unstyled and ugly and weird. What was wrong?

Some text editors strips HTML tags from html files which breaks the theme as a result. To avoid this problem, open the theme file using an html editor like Sublime Text, Textmate or even Dreamweaver. One awesome (and absolutely free) editor would be Notepad++ (download at http://notepad-plus-plus.org).

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.

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