177 comments found

My issue today with this theme is the editor box doesn’t work. Visual or HTML the box is frozen out. The only plugins I have installed are the ones required with the theme.

ait
ait Author

Hi,

Have a look at the following link: http://www.ait-themes.com/doc/i-can%C2%B4t-see-iconstext-in-visual-editor/?theme=faq

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com Thanks

rnichols Purchased

Hello,

I see no place to sign up for the support on http://support.ait-themes.com. Can you please send me the link to sign up for the support site?

Thanks,

ait
ait Author

Please send me a private message over themeforest, I’ll send you login & password. Thanks.

Support is rather crappy. The forum didn’t post my post, and this page: http://www.ait-themes.com/doc/i-can%C2%B4t-see-iconstext-in-visual-editor/?theme=faq

Sucks imo. You don’t mention that you have to create a config.php file in the theme root. Which I had to find out from someone else on the forum.

I wish I could get a refund for this theme because imo the administration is quite bad. I’ve bought many themes and this one looks great, but performs badly imo. You guys need to fix some things.

ait
ait Author

Thanks I’ve updated the FAQ section. Please send me a PM with suggested improvements you’d like to see, we’ll have a chat internally about it. Thanks.

how to post question on your support forum?, under wp impression category, i try to post a question but on the dropdown is just showing the WP GUESTHOUSE , we bought the WP Impression

here is my problem: WP Impression Slider did not load the image and Labels for Categories, and I also load your demo content but still the same… need your help thanks…

For faster issue resolution please provide: URL to your website: http://sloveniatraveladventure.com/ Browser version: Firefox 11.0 Chorme, IE

ait
ait Author

Your categories are updated now, please post to our support forum. Thanks.

ExTeam Purchased

Hi Ait !

Could you tell me if you can send me the PSD with the slider images (and layers) you used in your preview ? Like the image with the snowboards, mountain bike, soccer etc etc ?

Is it possible ?

Thanks :-)

ait
ait Author

Sorry all these images are proprietary, we purchased them for our demo site and unfortunately we cannot resell them. Thanks.

FerdiL Purchased

Support Forum Request

I used to have one from a previous theme i purchased but can’t find the details no more

so register me again please

tnx

ait
ait Author

Please send me a PM via themeforest, I’ll send you login/password via email. Thanks.

Hi there!

I don’t know if someone asked this already or not, but I was just wondering if there is a way to create a modal window from one of the service boxes. I want to have a contact form pop up when one of the service boxes is clicked.

Thanks. :)

ait
ait Author

Hi, Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com Thanks

Also, Is there any way to change the font color for the toggle titles? I am having an issue because where the titles are on the home page they need to be darker, but the page that I have the toggle on has a dark background and I need the titles to be white. I tried adding code to change the font title in the html, but it then screws up the toggles completely. If someone could let me know how to do this, or if it is even possible (as well as answer my previous question) that would be much appreciated!

Thanks !

ait
ait Author

Hi, Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com Thanks

Hello, good morning, I am interested in buying the theme, but I would like to know before:

You can put 5 tabs instead of 4 in the home? Thanks

ait
ait Author

Sorry you can only have 0,2,3 or 4 tabs.

I have uploaded the theme 3 times and I get this error

Fatal error: Call to a member function options() on a non-object in /home/aquanica/public_html/wp-content/themes/impression/index.php on line 36

Can you please let me know the issue?

ait
ait Author

Hi, Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com Thanks

Probably a stupid question, but I can’t figure out how to remove the slider animation from the interior pages. Any ideas?

Marc

ait
ait Author

Hi, Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com Thanks

jbbman Purchased

Love the theme. Pretty self-sufficient thus far. Having small issue with the SLIDERS not centering on the home page. The center/right/left functionality doesn’t appear to be working. Known fix with addtl code? Appreciate the help!

Thanks, Jeremy

ait
ait Author

Hi, Thanks for your comment. Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com Thanks

jbbman Purchased

check out http://1162viadelapaz.com/

-Jeremy

jbbman Purchased

Posted a thorough response in SUPPORT .AIT-Themes.com. Really grateful for a response in the next 1-3 days. It is a site for a client. I know how bogged down “authors” can get with the simple stuff. This hopefully is an easy one that you’ve already covered and you can can “copy and paste” your response! :) Thanks! Cheers, Jeremy

ait
ait Author

Thanks for that. That’s the advantage and disadvantage of different time zones. You solved the issue while we were sleeping :D

hi there, this is very nice theme. i would love to try it. but i wanna ask about slider. in your demo, we sliders in 4 categories ( winter sport/spring activities/summer fun/autumn adrenaline) and there have more than one slider for each category. it is possible if after the last slider in each category played it will pass to the next category/tab rather than its keep looping in one category? Thanks -Nizam

ait
ait Author

Thanks for your message. That’s currently not possible we never thought about it.

This is complete non sense. I have reinstalled this theme 3 times and renamed the database the default wp_.

I have a deadlines and have had nothing nut problems with this theme. It does not work with some very common plug ins like job manager. The breadcrumb code was edited out for no reason and I have had to fix line spacing and all kinds of other css issues.

Can you fix the issue with the tab text not showing.

ait
ait Author

I can see that you’re already communicating with our developer on our support forum. Thanks.

Hello,

I would like to decrease height of the homepage banners. Can I reduce height and how ? Please let me know steps

Thanks

ait
ait Author

Hi, Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com Thanks

Don’t you have a HTML version? I’d like to buy and work with it without WP.

Thanks!

ait
ait Author

Sorry we only have HTML version. Thanks.

franky12 Purchased

Hi,

great template. We have several issues. Can you give us further information regarding the size (especially the with) of the slider images? currently we scale we pictures to 1600*500.

And somehow the slider images are also occuring on the posts page. where can the disable that?

Further we also want do know how we can change the display of posts. currently the lists of post does not show the shortdescription. it always shows the full descritpion. Appearance >> Reading >> “Summary” ???

ait
ait Author

Hi, Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com Thanks

franky12 Purchased

could you please create an account. we just purchased the template.

ait
ait Author

Please send me a private message, I’ll forward you username/password via email. thanks.

by
by
by
by
by
by