176 comments found

  • Argentina
  • Bought between 100 and 499 items
  • Has been a member for 3-4 years

Hello! How can I add more than 4 categories in the slider of the home (5 or 6) ? How can I do?

Cheers!

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 10 and 49 items
  • Germany
  • Has been a member for 2-3 years

Hi, will there be a responsive version one day!?

Thx

ait
ait Author

Sorry we haven’t planned it yet. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Is it possible to change the type of slider used as this is not adaptive to different resolutions and having edited the theme in 1920×1080, the sliders I have used are unusable for the site to be viewed on lower res computers

ait
ait Author

Hi,

Sorry the slider & theme is not adaptive.

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I have, without response and I was due to launch the site today which I now can’t.

Don’t get me wrong, the theme looks superb on a laptop with 1920×1080 resolution but it’s useless on anything smaller as the sliders simply cut off at the sides rendering the point of them being there in the first place totally void.

Is it possible to not use the slider in the theme and install another, which IS adaptive instead because it’s only the slider causing the problem.

Feel free to respond in the thread I made on the support forum or via email at david@scarletviewmedia.com

ait
ait Author

We have experience with the following slider – it works perfectly with our themes: http://codecanyon.net/item/slider-revolution-responsive-wordpress-plugin/2751380

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Can the Impression slider be removed and this used to replace it and is it adaptive thus solving the problem?

Thanks for your response

ait
ait Author

Revolution slider will work, but it’s not that easy you’ll have to do some development and probably html/css changes.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
julianow Purchased

Guys when is this template IE 10 ready >? rather than very cool which it is now.

otherwise lots of people in the world will see our website as a mess

let me know – thanks

ait
ait Author

Hi,

Theme works OK with IE10, we have one laptop with Windows 8 here.

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

When is the new update going to be released so the theme works on Wordpress 3.5.

Thanks

ait
ait Author

Hi,

Update is already approved, you can download it now.

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 10 and 49 items
  • Brazil
  • Has been a member for 4-5 years

Hi, When I update to the last version of wordpress (3.5) my page look like this: http://pousadapalmeirasgaropaba.com.br/

I post all details in your forum (http://support.ait-themes.com/discussion/4505/problem-with-wordpress-3-5-version#Item_1), can you help me?

Waiting your reply. Sebastian

ait
ait Author

Hi,

Please update to the newest theme version.

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • Referred between 1 and 9 users

will woo commerce plug in work with this theme? and in the banners area can i use straight html or shortcodes?

ait
ait Author

Sorry WooCommerce will not work with this theme. Thanks.

  • Bought between 100 and 499 items
  • Germany
  • Has been a member for 3-4 years
jacor Purchased

Hello, where can I hide comments for all pages and posts??? In the general settings of Wordpress it is not possible.

Thank you,

Chris

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Israel

hi, I really like the theme (mainly the home page slider). I have only a problem with the portfolio page. Is there any way to have a different portfolio page (need it to be filterable, and after clicking, it must open in a page with more photos and info for each element). Thanks!

ait
ait Author

Thanks for the message. You don’t need to use our built in portfolio. You can use some free or premium plugin for portfolio page that will suit your needs.

Default-user

and it will not be a problem with responsive?

ait
ait Author

Sorry theme is not responsive/adaptive.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Italy

Hy, I have some problem with your theme. when I install the theme, the admin area become a white page and is impossible to come back. the page is tipo5.tipografico.it, do you understand the problem? please help me… the other way is to buy a new theme…

ait
ait Author

Hi,

Please make sure that you match hosting requirements: http://www.ait-themes.com/doc/hosting-requirements-2/?theme=faq

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I updated the wordpress to 3.5 version but now this Impression theme will not load the HTML content. Please advise if we can download and reinstall so it will load correctly.

ait
ait Author

Hi,

Please update to the newest theme version.

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 100 and 499 items
  • Germany
  • Has been a member for 4-5 years

that’s horrible. develop an html5/css responsive non-wp template for maybe 15$ and u will get about 500 sells. such a great template, but i never ever will use a cms!

ait
ait Author

Thanks for the message. The issue with HTML is that you have to provide live preview and many people will simply rip it of :( That’s why we stopped making html templates.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Great Theme and exellent support from Ivan :)

ait
ait Author

Thanks you!

  • Bought between 1 and 9 items
  • Greece
  • Has been a member for 1-2 years

This theme have made my site tooooo slow.

ait
ait Author

Hi,

Please post more details to our support forum. Thanks.

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Default-user

There are already enough posts in the support forum about speed issues, for themes that use ait framework, and the same answer is repeated “we tested your site and everything is ok”, “our demo site runs fast”.

  • Australia
  • Bought between 100 and 499 items
  • Has been a member for 2-3 years

Hi,

On item details page, Layout says ‘LIQUID’ !

ait
ait Author

Sorry didn’t get your question, could you please explain a bit further? Thanks.

  • Australia
  • Bought between 100 and 499 items
  • Has been a member for 2-3 years

Sorry to have confused you. :) Its not responsive! This is where I tested it:

http://quirktools.com/screenfly/

Thanks.

ait
ait Author

Yes you’re right, theme is not responsive, our themes are responsive from Arctica theme onwards. Thanks.

  • Australia
  • Bought between 100 and 499 items
  • Has been a member for 2-3 years

My understanding of LIQUID is responsive! Probably be a good idea to change the Layout to ‘FIXED’ so visitors don’t keep on viewing thinking it’s LIQUID/responsive.

Cheers.

:)

ait
ait Author

There is another option in the dropdown – Responsive, theme that is responsive has this option set up. Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Italy

How many horizontal sliding images can I have for each menu (lower menu) item? More practical: in Winter Sports can I have more than TWO Horizontally Sliding images? I would actually need to have three or four. is this possible? If it is I am seriously considering purchasing this theme, as soon as I have the reply. Please be quick in replying then, I like this theme a lot!

ait
ait Author

You can have unlimited images in each category, but only maximum of 4 categories. Thanks.

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