176 comments found

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • United States

Love the theme…We are changing the slider for all of our sites to the revolution slider…I need to add this simple code <?php putRevSlider(“home”,”homepage”) ?> to where the current slider is…and then eliminate the current slider code…I am having a hard time narrowing down where the current slider code/container is… can you help?

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Referred between 1 and 9 users
  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Russian Federation

I can not understand two things: 1) Why the slider is displayed on all pages? Example: http://kamazoff.net/about/ Where is configured in such a way that the slider was just on the main page? I have created a slider in the menu “Sliders”. 2) On the same site, in the lower part of the site (in the basement, Fatal error) – a lot of error messages. Please tell me how to fix it? Sorry for the bad English.

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 2-3 years

real estate? Do you have any demo or examples? Coze i miss some search function and categories to see how it works!

ait
ait Author

It’s just a tag, there’s no additional functionality or features. Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
Tennilleb Purchased

This theme is extremely slow to load and I only have two sliders up. It won’t be useable by my super inexperienced client. I’d like a refund.

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
jagomes1 Purchased

Hi there, I’m having a little trouble after updating wordpress to the latest version, I got my website blank.

(I’ve tried to register an account on your support forum but it’s saying that my ltem purchase code is already in use.)

Need some help asap.

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Default-user
jagomes1 Purchased

Hi,

I cant register an account on your support forum becouse it’s saying that my item purchase code has been used before.

How can we overtake this situation? I really need some support asap.

ait
ait Author

I can see that you’ve registered in August 2012. Feel free to post to our support forum. If you forgot your password you can use “forgot my password” function to get a new one. Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
MaxDalbo Purchased

I want to complain about the bad support for this template. I need premium support for my problem! I can not accept : “sorry but we have not tested all plugins on our framework so can’t guarantee functionality of all thirdparty plugins”.

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Poland
sirLuke Purchased

When I create page with full page template, I’ve got error message at the top of my page

Warning: Creating default object from empty value in /home/eden/www/wp-content/themes/impression/page-fullwidth.php on line 94

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

hi pre-purchase question, theme looks great, can the contact form be modified and have new fields added? also is there a possibility to add banner ads to the header and side panel? can video be added into the home slider? do you have a support forum how quick are response times? is it compatible with iPad & devices? thanks

ait
ait Author

Thanks for your message. Contact form can be extended no problem. You can add banner to the header, we can point you to the right html file on our support forum. Video is not supported in the slider. Theme is not responsive.

Default-user

great thanks, also can you change the menu background colour and the black background that is behind the home gallery? also the gallery text can it be placed anywhere or is it stuck in one position, as smaller screens may miss the text with smaller windows? thanks

Default-user

are there any other animation effects on the slider & can the speed be adjusted? also can the logos be scrollable on the homepage & the height be changed? thanks

ait
ait Author

You can do many modifications directly from the admin panel. If something is not configurable directly, you can change it in the Custom css field. Slider has more effects and options. Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Poland
  • Referred between 1 and 9 users
Grupa505 Purchased

Hello, Is it possible to change the size of thumbnails in the posts of 75×75 px shortcodes for different size

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

how do i get a copy of version 1.0 please?

ait
ait Author

Hi,

Please use the most recent theme that can be downloaded from Downloads tab.

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Has been a member for 1-2 years

I recently bought the WPML (29$) to my site but It was impossible for me to install flags like in your demo (to the right in the menu). It’s in part for this reason I have bought “impression” theme. Please some help Marcelo

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

marcelobrongo

I wasn’t able to have my license certificate. And I don’t know why!!!

marcelobrongo

Even the WPML support team wasn’t able to get me a solution to my flags issue.

ait
ait Author

Sorry I don’t see your purchase, please purchase our theme from themeforest first. Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
draichman Purchased

Hey i’m having trouble registering to your support fourm and of course i’ve the purchase code.

My problem is : We’ve update our wordpress to last version and that’s how the website looks like: http://www.v-good.co.il/
ait
ait Author

I can see you already registered in September 2012. Please try to use forgot my password tool. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi. I’m comparing multilingual templates before making a purchase decision. - Are translations managed through the admin panel (i guess it’s like a CMS) or is a plugin required? - Does the template come already with flags and versions or do these have to be made from scratch? - Is this compatible with plugin Gravityforms? thanks

ait
ait Author

Hi, yes, translations are managed through the admin panel. Please check this site, may be useful for you. http://www.ait-themes.com/doc/how-can-i-edit-po-translation-files/

Yes, the themes come with flags. I’ll check if this is compatible with this plugin and let you know.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Is it possible to have some sort of news feeds from a blog section on the frontpage? I’d need two of them, Business and Leisure travel. If they can be arranged like vertically or something like that, it would be perfect. Perhaps were “About Impression” is located in the demo, or maybe even below that. My client really wants a visible news feed on the front page.

ait
ait Author

Thanks for the message. I’m sure you’ll find a suitable plugin for news feed.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Spain

Hi, I was wondering if it’s possible to change the transition effect on sliders. Like a kind of blur transition???

Thanks for your help Marcelo

ait
ait Author

Hi,

Fade effect is not possible in Anything slider as far as I know.

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Coraxconsultantes

I’m unable to find my License certificate number. I can’t create an account! Please help. Marcelo

ait
ait Author

Please see the following image for more details: http://support.ait-themes.com/assets/purchaseCode.jpg

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Spain

I’m unable to find my License certificate number! I can’t create an account!

Marcelo

ait
ait Author

Please see the following image for more details: http://support.ait-themes.com/assets/purchaseCode.jpg

If you’re still having issues with license certificate please contact Envato support, there might be a bug on themeforest. Thanks.

Coraxconsultantes

Yes, I have seen this page but without any result!

Coraxconsultantes

What is and where is the Envato support?

ait
ait Author

Can you try to clear browser cache, you might have javascript files cached and it does not show the dropdown for you for that reason? Alternativelly try to open that page in different browser.

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

is it possible boxed layout for this theme ??

ait
ait Author

Sorry boxed layout is not possible by default. Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Do you have this theme available as HTML only?

ait
ait Author

Sorry we only have WP version. Thanks.

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 5-6 years
keruko Purchased

I’d like to add my experience with slow page load time on this theme for future and current purchasers (and threads on the support forum).

Do NOT install the demo content!

I’ve just done a clean install of the theme without the demo content and my page load speed has gone from 30+ seconds back to a 5-6. I even did as suggested and manually removed all the demo content to try and fix the slow issue but it didn’t make any difference. Once the content is installed, something happens that I can’t figure out that slows down the entire site and I certainly was not able to identify and remove all of it. So I reinstalled my website with a fresh database and its working soooo much faster now.

I really love the theme but the slow loading issue was too much to handle. So my advice to others to avoid having this problem, don’t install the demo content!

ait
ait Author

Thanks for the message. That’s interesting. Demo content was simply exported from Wordpress that’s sitting on our server, there were no changes made to that XML file.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
stickarts Purchased

hello i bought your theme a while ago i really like it. I have run into an issue with the plugin called booking xpress that i have used in the past with other wordpress themes. I have been trying to identify the issue, are you aware of this? I have a DATE error instead of the day date for the booking it gives me Jan 1st 1970. Please advise and let me know if you know where the error could be as it is driving me mad. Thanks in advance Chris

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

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