Kriesi

Kriesi supports this item

Supported

200 comments found.

ratios

ratios Purchased

Hey Kriesi,

Quick question… Whats the css to change the background color of the toggles? Its white and I’ll like to try something else.

Thanks!

add this to your custom.css stylesheet in folder /css/ or to the quick-css panel located in your wordpress backend at incarnation-> Styling:
.toggler {
background: #f8f8f8;
}

.toggle_wrap {
background: #f8f8f8;
}

the first style is for the toggle element you click to open the toggles, the second one is for the content that appears when a toggle is open

I logged into tyour support forum and cannot find anywhere to post any questions so I apologize. I need to update this theme because there are issues with since I have updated to Wordpress 4.0. How do I update this without losing all of my current website information? Please help, thanks.

Hey!

This tutorial is for another theme but it works the same with incarnation:

http://www.kriesi.at/documentation/enfold/portfolio-item/update-theme-files-with-ftp/

if you want to open a new thread you can do that here:

http://www.kriesi.at/support/forum/incarnation/#new-post

Hello,

The sermon audio player shows up broken on the sermon posts, even on your preview theme – http://www.kriesi.at/themes/incarnation/sermon-overview/sermonium/. The volume bar is detached from the audio player. Is this something you can fix and then let me know how I can fix it on my site?

Thanks,

Brandon

mind letting me know which browser you are using? Actually looks fine to me…

Yes. Chrome on a Mac.

Which version exactly (both browser and OS) – also are you running any browser plugins that might cause this?

Since we didnt get any reports about this other than from you it might be either a very old version of chrome or an extension causing a problem…

Hi Kreisi! I’ve wiped my database clean, and installed the newest version of wordpress AND your theme. Now it seems to be broken. It won’t import dummy data (the button does nothing) – and when I go into the Sample Page and try to add an image to the rotator, it just refreshes the page.

Am I the only one having this problem?

Also- I have no plugins activated that would be causing any issues. That was the first thing I checked.

I am afraid it seems that this is an issues that was not reported before. Are you using a installation that we can check? In that case please open a thread in our support forum:

http://www.kriesi.at/support/

Please also add a link to your site as well as the login credentials (in the “private data” field) when opening the thread, so we can take a look at your backend.

Cheers! Kriesi

Hi there -

I would like to add Instagram in the social media options. How might I do this? I opened a support ticket but I have yet to hear back from anyone.

Thanks, Faceforward1

Hey! Sorry for the late reply, on weekends it might take a little while but your post is in our queue system and will be answered as soon as possible ;)

yommy17

yommy17 Purchased

Hi, i purchased and downloaded the theme but i have been unable to install. I keep getting the below error. Unpacking the package…

The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

Hey! I am afraid I have never read such an error message before.

I guess you are installing the correct folder? (Some people download the whole package from themeforest, including PSD files, documentation etc and try to upload that package, instead of only the theme folder)

If you are uploading the themefolder only and you get this message anyway I am afraid this might be caused by a server setting that I am not familiar with. I guess the easiest way to fix it then would be to upload the theme via FTP: http://www.kriesi.at/documentation/enfold/install-enfold-over-ftp/

When i add a iframe with a video from youtube, i wont display the video but just a 1px width line.

its probably because the iframe is not responsive.

How can i fix this?

website: www.afuitex.nl

Hey! Please open a thread in our support forum:

http://www.kriesi.at/support/

Please also add a link to your site as well as the login credentials (in the “private data” field) when opening the thread, so we can take a look at your backend.

Cheers! Kriesi

I have had problems uploading the theme through wordpress, so i uploaded through ftp. I can now see the theme but the page styling isn’t pulling through images, styling or anything. Any ideas what i should do? I have also written to you on the support area.

Thanks

Hey! Thanks. If you have already opened a thread in our support forum then please stay patient, your thread is in our queue and we will respond as soon as possible :)

ratios

ratios Purchased

Hey Kriesi

As usual, love this theme! Is there anyway to have sermons on different pages by category? I cannot seem to find a way. I would like to have Divine Worship sermons on one page and Evangelistic sermons on another.

Thanks!

ratios

ratios Purchased

I knew it! First thing I found that I cannot do with this theme! :) Still love it though. Will you add this in the future? Maybe a sermon shortcode?

Hm, truth to be told, since this is the first time we got that request its not very likely, sorry. However if others are asking for this features as well we might add it in the future. The only problem here is that this might last, so its not an immediate solution…

ratios

ratios Purchased

ok I understand. Thanks

ratios

ratios Purchased

Hey Kriesi,

Another question for you. I’ve used some other themes that are retina ready and look really sharp on certain devices. Those themes offer a spot for a second logo that is 2x the regular logo. My incarnation theme looks ultra sharp on my phone but the logo is not. Is there a way to get the logo looking as sharp in this theme? There is no spot to put a second logo that is 2x the normal one. Please let me know, maybe using css? Thanks!

Ok! Now add this to your custom.css stylesheet in folder /css/ or to the quick-css panel located in your wordpress backend at Incarnation->Styling:
.logo img {
height: 62.5px;
}

This set the image to exactly half its original height. You can probably set it a little larger without making it blurry on mobile devices if you want to :)

ratios

ratios Purchased

Ahh much better! Thanks!

rkm329

rkm329 Purchased

Love the theme and just getting started with it. I perused the documentation and looked at the different styling options, but still need some help. I like the way the demo of your theme looks, but can’t figure out how to a) get the dark blue grunge to display beneath the slideshow area around the top of the main content and b) where to add the sliders using the quotes over the slideshow? Also, that center quote is nice … where is that done? Thanks in advance for any help.

rkm329

rkm329 Purchased

Never mind … I just saw the option to import the “dummy” pages. Now I feel like a dummy! LOL.

glad you solved it :)

Greetings I have a customer that bought this item, but once installed it can not add images on pages, if you put another topic all goes well, used WordPresss 4.1

Hey!

Please update the theme to the latest version. That should fix any issues you are currently experiencing :)

To update to the latest version follow the instructions here: http://www.kriesi.at/documentation/enfold/updating-your-theme-files/

If that does not help feel free to open a thread in our support forum at http://www.kriesi.at/support/ with a link to your site so we can take a closer look at the issue :)

Cheers! Kriesi

Hello,

I bought this theme for a client and its great! I do have two problems though, I used the template builder for several pages and when you add the Header + Breadcrumbs element to a page it doesn’t use the background like my regular pages with white & grey fonts.

It also causes the problem that my Right Side Bar drops under the content.

I set one up so you can see what I mean:
http://brentwoodpost.org/?page_id=187

And here’s what my regular pages look like:
http://brentwoodpost.org/?page_id=13

Any help with this would be greatly appreciated.

On a different note, I have another client who is interested in your theme, but we are wondering is there any way when using the Columns – Direct Text Input, is there any way to upload tall vertical images? It seems to always conform to horizontal rectangles.

Thanks again.

Hey! For your first problems:Please open a thread in our support forum:

http://www.kriesi.at/support/

Please also add a link to your site as well as the login credentials (in the “private data” field) when opening the thread, so we can take a look at your backend.

Cheers! Kriesi

PS: changing the image upload size can be done with a small modification, if you want to know how just add the question to the post and my team will walk you trough it :)

OK, thanks for the reply. Here is the post in your support with an added private post with the website credentials: http://www.kriesi.at/support/topic/template-builder-header-element-background-side-bar-issues/#post-402977

Are there any chances that this theme will ever get updated to use the same page builder that Enfold has?

Additionally do you think you will ever add WooCommerce support?

Cheers!

Hey! We have no plans to add WooCommerce support to the theme. I want to someday release the page builder as a standalone plugin that works with any theme, however there is no ETA for that :)

Hi there

Is it possible to complete remove the events plugin?

I am using a different plugin and my ‘adminimize’ plugin won’t hide your inbuilt menus/links in the dhasboard etc.

Thanks a lot

Hey! SHould be a simple code change, unfortunately I cant provide it right now because I am writing this on my ipad. Feel free to open up a thread in our support forum and my support team will take care of you ;)

http://www.kriesi.at/support/

The Twitter widget doesn’t work?...

http://76.74.187.9/~stalphonsus/

Hey! Please open a thread in our support forum:

http://www.kriesi.at/support/

Please also add a link to your site as well as the login credentials (in the “private data” field) when opening the thread, so we can take a look at your backend.

Cheers! Kriesi

Hi, can you confirm that it works ok with wordpress 4.2. I notice that the theme hasn’t been updated for 6 months which is why I ask.

Thanks Nick

Hey! We currently got no reports that indicate otherwise and a quick check showed no problems for me either. We are currently testing all our themes and will release a minor update for all of them, if you want to be 100% secure just wait for the update which should arrive this week ;)

Hey Kriesi,

Does the Theme updater work? Its says… “Your current Theme Version Number is 2.2” But you say the most recent version is 2.1. Whats the best way to update? Thanks

Hey! The best way to update is to simply download the theme here: http://themeforest.net/downloads and replace the theme files via FTP

You can also try to use the auto update feature by using your API Key but not every server works with that:

https://www.dropbox.com/s/of14l0gj2ch6b3m/Screenshot%202015-05-05%2010.49.21.png?dl=0

Hi Kriesi! My client is running version 1.2, and of course things are breaking. How do I get your latest update for them? Here is their site: http://careertransitionworkshop.org Thanks! cynthia

The latest version can be downloaded here: http://themeforest.net/downloads

You need to be logged in with the account that was used to purchase the theme of course :)

We have installed the theme, but the menu is not showing dropdowns etc? Suggestions please? (Not touched any code)

Hey! Please open a thread in our support forum:

http://www.kriesi.at/support/

Please also add a link to your site as well as the login credentials (in the “private data” field) when opening the thread, so we can take a look at your backend.

Cheers! Kriesi

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