Pllleeassseeee change the changelog saves me sooo much time to decide if I need to update. thaaannksss guys
If you need theme support, please visit our Help Center. Thanks.
Visit our forums: http://para.llel.us/support/
Hi, great theme, I only have one question before buying. Can I will be able to make a “one page” site like the following link?
All the other features are perfect for me. I will appreciate your answer?
If I wanted to try to emulate that web page I think I’d start with our Vellum theme rather than with Incentive:
Thank you very much for your answer. Let me try Vellum and I will let you know if a could do the work: one page and parallax effect.
One more question please. Your theme are compatible with the “qtranslate” plugin? Thaks again… great work!!!!
Our themes are compatible with the WPML multilingual plugin.
I’ve never used qtranslate so I don’t know anything about it other than it has an appalling rating, an even worse reputation, and it doesn’t appear to work with WordPress v4. The author of qtranslate seems to be unresponsive to support requests.
Yeah you’re right about qtranslate. The thing is that the site will be updated by a non developer or programming person an that plug in seems to be easy to use. Also I am going to use WPML. Thanks again.
Hi again, I bought the theme and everything worked fine until today I detected some kind of bug: in category and post pages appears a double scroll bar on the right side. Is there any documentation to fix this? Thanks in advance.
I wrote there. Waiting for an answer. Thank you very much!!!
Posting a question to multiple locations only slows down our support. We only provide support on the Help Center. There is no reason to re-post a question here also. Thanks!
does not work with the latest version ubermenu. white screen on the site and a white screen when entering the settings ubermenyu. please help me
how to disable the slider on the home page?
Hello, I really love this theme because of its simplicity and style.
Just a question: how compatible is the theme with buddy press?
You should not have any problems using the BuddyPress and bbPress plugins with Incentive.
Great, I suggested that too, just confirming, I will place my order soon
Also, thanks for the quick response buddy, though its on a non working day. Happy
Hi, a pre-order question here:
I missed social shares button on blog post. is there no built-in social share in the blog post?
Visual Composer has some social sharing elements and you can add those to blog pages if you want to.
can I develope a site under demo.mysite.xxx and then transfer it in www.customersite.xxx ?
Are there copyright or software blocks in the theme?
How to add robot.txt in this themes.
Give any Plugin Links..
Looking for a designer to help with Slider Revolution. Any referral would be appreciated.
So far I’m disappointed. There’s no tutorials for this theme. Not even a getting started tutorial and it’s not intuitive.
The ‘readme.html’ documentation that comes with the theme should get you started.
Is this theme compatible with Wordpress 4.3.1? We have a client that has this theme before I buy it here to update it I want to know it is compatible.
We are trying to test the version they have in a staging environment and we are getting these errors:
Warning: Invalid argument supplied for foreach() in /themes/parallelus-incentiveXXX/extensions/plugin-installer/install/class-tgm-plugin-activation.php on line 832
Warning: Invalid argument supplied for foreach() in /themes/parallelus-incentiveXXX/extensions/plugin-installer/install/class-tgm-plugin-activation.php on line 601
Will these errors be fixed in the update?
Yes, Incentive is compatible with WordPress v4.3.1. I’m not seeing those errors in the latest version of Incentive, currently v1.2.1.
I am trying use your support portal but I am not getting the activation link email. How long does it take? I have errors everywhere and I need to get this theme updated
Warning: file_put_contents(/wp-content/themes/parallelus-incentive/data/plugin_installer.json): failed to open stream: Permission denied in /nas/wp/www/common/production/php_prevent_flock.php on line 22
Fatal error: Call to undefined function vc_remove_param() in /wp-content/themes/parallelus-incentive/extensions/plugin-installer/plugins/js_composer-custom.php on line 145
The Incentive theme you download from your downloads page will be the latest version, currently v1.2.1. You don’t need access to our Help Center to download the latest version of the theme.
Looking at the error message you are getting, it seems to me that you have a server permissions issue related to the ‘php_prevent_flock.php’ file, which is nothing to do with the Incentive theme.
If you haven’t received or can’t find your activation email, let us know the username and email address you used when registering and we will activate your account manually.
You can send us an email on this page: http://themeforest.net/user/parallelus
I understand that I downloaded the newest version and I am not trying to download from your help forum. I am trying to update an old version and since the theme is working fine on the server – which we moved from another hosting server, I don’t see how it is a server permission issue.
What server permission issue should I address with the hosting company?
I am not leaving login and email information here. I will pm you.
The “failed to open stream: Permission denied in /nas/wp/www/common/production/php_prevent_flock.php on line 22” error message is not anything to do with the Incentive theme, and that error message is telling you that the error is related to permissions; that’s what “Permission denied” means; it means your server denied a script permission to read or write a file.
I don’t have any idea what that ‘php_prevent_flock.php’ file is, and if you don’t know what it is either then you’ll need to ask your web host. It’s nothing to do with the Incentive theme, so we can’t help with that.
Support is provided in our Help Center. If you can’t find a solution using the forum search, please create a new topic for each separate issue and we’ll do our best to help.
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