114 comments found

Hi, i was wondering. Is the HTML template also included in this WP template?

ixtendo

Hi,

No, the HTML template is a separate item and is filed under ThemeForest’s “Site Templates” category: http://themeforest.net/item/inceptio-responsive-multipurpose-html-template/4213432

Thank you for your interest in this work.

Best regards!

Hi, great theme you created. How do i change the map on contact page?

ixtendo

Hi and thanks a lot!

For this, you can check the following helping post: http://ixtendo.com/forum/viewtopic.php?f=9&t=191

If you need further help, please don’t hesitate to join us on our dedicated customer support forum: http://ixtendo.com/forum/index.php (it is checked constantly and registration is simple).

Best regards!
Default-user

Great stuff, had missed that obvious button. Thanks for reply. Appreciated.

aj24k1 Purchased

Hello How do I change the text that is displayed in the Rev Slider? And I’m also only able to update the contact info for the map. How do I change this in the footer of all pages?

ixtendo

Hello,

We would be very glad to help you, but please post these questions on our customer support forum, where all technical support goes: http://ixtendo.com/forum/index.php .

Best regards!

TechSpa Purchased

This is an awesome theme with great support. The design of is it very aesthetically pleasing, and the customization is easy to work with. FANTASTIC documentation. 5/5, for sure.

ixtendo

Thank you very much! That is wonderful to hear.

I’m very glad that you are pleased with the theme.

rohrj Purchased

This is an awesome theme with great support by the developer. The design is clean and very well structured. Set up is easy and well documented. I had one or two minor issues which have been resolved very quickly.

Many thanks!

ixtendo

Thank you so much! I greatly appreciate it.

I have just purchased this theme and have a basic question. Without having to re-design every page, how do I use your design theme as it was shown? I’m wary of downloading the clone import because of the warning that it may wipe out my existing content.

I am not a web developer and am looking to make the transition to this theme as easy as possible! Would like to start from your themes and customize from there. Thought this was part of the purchase. Maybe I’m missing something? Thanks

ixtendo

Hello,

Customer support is provided only on our support dedicated forum, http://ixtendo.com/forum/ .

Please join us there and we will gladly help you. (Yes, you can achieve what you need.)

Best regards!

Is possible to add a multilanguage plugin?

ixtendo

Yes, the theme supports the qTranslate and Transposh plugins.

Regards!

Hi, I need to know if you can put widgets on the home page. In particular I would like to enter a menu widget (1/3) and on the left I would like to insert a simple text widget (2/3). is it possible?

ixtendo

Hi,

Yes, it is possible.

Regards!

Does this theme support WooCommerce?

ixtendo

Hello,

By default, the theme doesn’t have WooCommerce integrated. It supports WooCommerce, but with customization from the part of the customer; the customer has to manually customize his pages. (One customer of mine has integrated it.)

Regards.

fcchuang Purchased

Hi I am wondering why my slider doesn’t seem to unroll like the demo site when I change the browser window? it simply scale in size instead.

ixtendo

Hello,

Customer support is provided only on our forum: http://ixtendo.com/forum/

Please join us there. Thank you!

Best regards.

Hi,

Pre-purchase question, Can i change the header color and the mouse hover effect color?

ixtendo

Hi,

The colors that you are talking about are, by default, the same as the overall theme color (that you can choose according to your preference).

If, for the header, you would like to have a color that is different from your overall theme color, a little CSS must be written in the custom.css file.

Best regards!

Hello

I have purchase this wonderful theme

Now I want to modify the Projcet Detail of Portfolio, the demo’s field only “Customer/Year/Technology/URL”, I want to add some fields such as Price\TYPE and so on. What should i do?

THANKS?

ixtendo

Hello,

Thank you very much! I’m very glad that you like this theme.

For technical customer support, please join us on our dedicated customer support forum, http://ixtendo.com/forum/ , and we will do our best to help you.

Best regards!

Is there a gallery feature/template?

thanks a lot

ixtendo

Yes, they can open in lightbox.

Thank you for asking!

Default-user

great. thanks for your help :)

ixtendo

I also have an online example that you can check here: http://ixtendo.com/inc35/gallery-image-examples/

I hope it’s helpful.

Regards!

How do you edit the carousel?

ixtendo

Hello,

Detailed information about the theme usage can be found in its documentation. Here is a link that can help: http://www.ixtendo.com/doc/inceptio-wp/1.1/#testimonials-carousel

If you need further help, please join us on our customer support dedicated forum: http://ixtendo.com/forum/index.php

Best regards!

Renuvo Purchased

Hi,

I have recently downloaded this theme and as a non expert in website building I wondered if you could answer a few questions please?

1. When I create a new page, there is always a comment box at the bottom. Is there a way of stopping this?

2. Is there a way of viewing the shortcode in visual editor rather than html or is this a standard thing with shortcode generators?

Thanks

ixtendo

Hello,

For customer support, please use our customer support dedicated forum, http://ixtendo.com/forum/ .

After the weekend, we will restart answering questions from this Monday.

Best regards!

I would like to know how to remove the lightbox from the carousel images at the bottom of Home Page 3.

ixtendo

Hello,

For customer support, please use our customer support dedicated forum, http://ixtendo.com/forum/ .

After the weekend, we will restart providing support from Monday.

Best regards!

pmyers21 Purchased

Im having trouble finding where to update the Revolution Slider code on my homepage. It says…

Revolution Slider Error: Slider with alias home-page1 not found.

Maybe you mean: ‘Home’

I created a slider and understand where to add the shortcode on a page but I cant find the “html file” where it says i can update.

ixtendo

Hello,

For customer support, please use our customer support dedicated forum, http://ixtendo.com/forum/ .

After the weekend, we will restart providing support from this Monday.

Best regards!

jimmcdon Purchased

I have the same request as Shrekbabay, I want to edit portfolio item details. I have already posted to the support forum but have not gotten a response. It’s only been one day so I understand, not complaining just hoping to get an answer.

ixtendo

Hello,

You can now check the forum. We have just started to answer questions that were asked on the weekend.

Don’t worry, we don’t forget about the forum and we really put effort and hours of work in it. It’s just that, on weekends, we try to rest and ‘recharge our batteries’ and, thus, don’t get to spend too much time in front of the computer. :-) (I’ve written about the schedule on our profile page: http://themeforest.net/user/ixtendo )

Best regards! See you on the forum! :-)

Just a pre-sale question here.. Can you run the silder on every page?

ixtendo

Yes.

In the normal content pages (full width, right sidebar or left sidebar templates), you can have either FlexSlider or Revolution Slider.

In the post and portfolio pages, you can use FlexSlider.

Hello beautiful theme, I have purchase this theme :) How do I change the portfolio button name? For example “All” or “Filter:” text change?

ixtendo

Hello! Thank you very much. For support, please use our support forum: http://ixtendo.com/forum/index.php

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