108 comments found

Is it easy enough to increase the white space in the header. My logo is square. Will this automatically push the space down or will I have to alter the css.

Many thanks, Clare.

ixtendo

Yes, you can write to me from here: http://themeforest.net/user/ixtendo#contact

I believe your logo will fit. Given the 110px height, the white space under the navigation will be higher. However, by increasing the top and bottom padding around the navigation links, this white space can be minimized. I can help you with this; it’s easy.

If you send me the logo, I can show you exactly what can be achieved.

Default-user

Hi, I followed the link you supplied but I still couldn’t add an image. I wanted the white space of the header to increase anyway. I’m sure it will be fine, I just need to know that help is on hand just in case.

ixtendo

Hi,

You can send me the logo directly at info@ixtendo.com and I can check it in the theme today.

Regarding help, in addition to assistance with the theme usage (help with using the already existing theme features, in case something can’t be found in the documentation), I can help you with some CSS code to adjust, if necessary, the paddings/margins around your logo and menu links so that they will look good in your case, too. That’s why I needed your logo: to show you in advance how it would look like when integrated in the theme.

Best regards!

Perfect theme, perfect support inceptio theme is best to Envato! Thank you ixtendo

ixtendo

Thank you very much! I’m glad that you are a happy customer.

Seriously considering buying this theme because I love the style and functionality. It will be a woo-commerce site, however, so I am wondering if this would be a good idea? I wouldn’t want the ecommerce pages to look out of place or not function with the theme. Are there others who have used this theme on an ecommerce website? Is it pretty simple or would I be better off going with a woo-commerce theme? I am not a developer but I know basic CSS for customization.

Default-user

Thank you so much! I look forward to hearing what he has to say. I really appreciate you trying to find out for me.

ixtendo

Hi,

I apologize for the delay in the answer, but I haven’t received a reply from my customer yet.

What I can say is that the code that we provided on our forum has proved helpful in allowing customers to install WooCommerce with this theme. This post can be found here: http://ixtendo.com/forum/viewtopic.php?f=9&t=303

Thank you for your interest in our work!

Best regards.

ixtendo

Hi,

I would like to let you know that the customer has answered me.

You can now find his thoughts at the end of this forum thread: http://ixtendo.com/forum/viewtopic.php?f=9&t=303

Regards!

kmeiners Purchased

I’d like to have the page-title-bar, the grey block with the big title and the breadcrumbs on the home page as well. How can I do that?

ixtendo

Please go to our customer support forum, http://ixtendo.com/forum/ , and we will help you.

inode Purchased

Love the theme.

Just wondering how I can change the word “project” in portfolio to “product”. I assume its in one of the php files if so which file and which line?

Thanks

ixtendo

Thank you very much! I’m very glad to hear that.

Please join us on our support forum, http://ixtendo.com/forum/ , and the developer will gladly help you.

Best regards!

Want to buy this theme, just wanted to know if it works with the latest version of wordpress?

ixtendo

Yes, it works.

phukovsky Purchased

I have version 1.1 installed. Where/how do I upload the Twitter patch that came with version 1.3? Thanks.

ixtendo

If you didn’t modify the theme’s source code (except for custom.php, custom.css, translation files), you can apply the steps described here: http://ixtendo.com/doc/inceptio-wp/1.3/#upgrading-theme

If you modified the source code, then you have to manually merge your changes with the version 1.3 of Inceptio.

If you need further help, please use the support forum, http://ixtendo.com/forum/ .

Hi my name is Majid and live in IRAN I want a Wordpress theme but if you do not buy a few of my Wordpress theme Thank Let

hi , Mr ixtendo one of my friends has this theme , he is using it for some time now i was considering for buying this theme , but he told me he could not add or change the testimonials . it did not matter for him as he could do without , but for my business testimonials are important . is this a bug or a plugin is required or any other . do follow up

ixtendo

Hi,

Anything can be changed in the theme, including the testimonials.

Best regards!

elvaris Purchased

Hi, I can not install the demo content, wp importer return: Failed to import Media “logo” and more more failed import. I am very disappointed about this, and documentation is incomprehensible. Help me pleas!

ixtendo

For customer support, please use the support forum: http://ixtendo.com/forum/ . Thank you.

Great theme. My question, How do you top align the custom logo with the menu in the header?

ixtendo

For customer support, please only use the support forum, http://ixtendo.com/forum/ . Thank you!

project13 Purchased

Can you tell me how I can customise the “Content Featured” section under the main slider on the home page and the “Get and estimate” section at the bottom, there doesn’t seem to be any way to do this in your admin and theres no documentation as I can see. Please let me know how and where this can be done?

ixtendo

For customer support, please only use the support forum, http://ixtendo.com/forum/ . We will get back to you as soon as possible (usually within 24 hours or even less during working days). Thank you!

ixtendo

In fact, my colleague has just helped you with the question that you posted on the Ixtendo forum. :-)

Hi – just purchased this theme and getting on well with it so far.

I have a quick question – one of the reasons I purchased the theme was that it rendered nicely on mobile devices. The site I am creating doesn’t seem to render on a Galaxy SIII phone or Google Nexus 7 tablet, the website is just blank, i.e. nothing appears at all. Both devices are running chrome. However, it does work on an iPad. The demo on your example site works fine across all devices.

Any ideas on what I am doing wrong?

Thanks

ixtendo

Hi,

As a quick suggestion, I would first recommend that you try and validate your code using an HTML validator, like the HTML Validator add-on for Firefox, for example.

For further help, you can join us on our forum, http://ixtendo.com/forum/

Best regards!

Hello,

Is it possible to have a Login at the top of the Home page?

ixtendo

Hello,

In this theme, no, we are not planning to add it, but only maintain the existing features.

Thank you very much for your interest in our work.

Best regards!

Default-user

So you mean I have to add the Login manually somewhere by Button or link?

ixtendo

Yes, you can customize your theme however you like if you have the necessary skills or have a specialist to do it for you.

Also, I must say that a ‘Log In’ feature doesn’t only involve adding a button or a link, but also programming.

Best regards!

kourvaka Purchased

Bit of a daft question I’m sure, but I have a full width template used for the homepage and it currently has a comment area I wish to remove, can you please tell me where to disable?

Thanks!

ixtendo

Hi,

Customer support is only provided on the customer support forum here: http://ixtendo.com/forum/

Please join us there and we will do our best to help you.

Best regards!

how do you remove the caption on top of the homepage? as I cant seem to find it in the theme options

http://screencast.com/t/4OiNRiW19tmq

regards,

ixtendo

Hi,

Customer support is only provided on the customer support forum here: http://ixtendo.com/forum/

Please join us there and we will do our best to help you.

Best regards!

brandage1 Purchased

Hi, sorry if this is a stupid question but where do i change the text above the contact form?

ixtendo

Hi,

Please use the support forum and we will help you: http://ixtendo.com/forum/ .

Best regards!

sselip Purchased

Hi Ixtendo,

Just a quick note to thank you, and let the community know about your excellent and responsive support. The Inceptio theme is at once beautiful, comprehensive, and easy to use. When I have had questions or requests, you have responded immediately, and your custom code snippets have worked perfectly.

Thank you!

ixtendo

Thank you very much for your feedback! It is greatly appreciated.

Best regards!

Hi, I have a problem with the demo theme. The slider on home page 1 wouldn’t appear. It says [rev_slider home-page1]

Could you help me to fix that please?

Thanks

ixtendo

Hi,

Yes. Please join us on the customer support forum: http://ixtendo.com/forum/

Best regards!

reza_van Purchased

Thank you for your theme.

Is there any CSS class for sub menu navigation?

I want my sub nav look the same in demo.

Thanks

ixtendo

Hi,

For customer support, please join us on the support forum: http://ixtendo.com/forum/

Thank you.

Best regards!

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