114 comments found

archmark Purchased

How can i add a
tag inside the text? if i add a br tag when i update a simple page it disappear…

ixtendo

Hi,

For customer support, please use the support forum: http://ixtendo.com/forum/

This is a ‘Comments’ section where users can ask pre-purchase questions or leave various messages. Customer support is only provided on the above mentioned forum.

Thank you!

Best regards.

tozza_16 Purchased

Hi when trying to upload this file in wordpress, it says its missing the style.css file?

ixtendo

Hi,

I apologize for the delay in the answer. We were away from the office for the summer holiday, but now we are back to the customer support forum.

Have you tried uploading the smaller archive called “inceptio.zip”? In the large downloaded archive called “inceptio-responsive-multipurpose-wordpress-theme.zip”, there is a smaller archive called “inceptio.zip”. This is the one that should be uploaded to WordPress.

If you need further support, don’t hesitate to contact us on the customer support forum, http://ixtendo.com/forum/ . We have just started to answer customer questions again. :-)

I just installed the theme and did the demo clone import. That was the coolest thing I have ever seen :) We are always installing themes from Themeforest and I have to walk through setting it up exactly like the demo before we start. This process saves me at least an hour. Keep the themes coming and we’ll keep buying :)

ixtendo

Hi,

Thank you so much for your feedback! I’m really very glad to hear that.

Best regards!

Can you tell me how to add another “Featured Content” section below the original Featured Content section? I am trying to add a grey line below the black line for another piece of information that I would like to be differentiated from the page.

Thanks.

ixtendo

Hi,

I apologize for the delay in the answer. We were away from the office for the summer holiday, but now we are back to the customer support forum.

If you need support, please join us on our customer support forum, http://ixtendo.com/forum/ . We have just started to answer customer questions again. :-)

Best regards!

Good Evening,

I purchased the Inceptio theme and I cannot figure out how to change the hover, text color and background color of the tabbed feature on the site.

I can change the icon boxes and other features but no where can I find where to change the hover color, the tab color and the text color for the tabbed sections.

http://www.averageguygolf.com/test2

Thanks

ixtendo

Hi,

Please post the customer support questions on our customer support forum, http://ixtendo.com/forum/ . We would be glad to help you as we have just started to answer forum questions again. :-) Thank you!

Best regards!

Default-user

Ok I posted on there. Thanks

Hi there, I’m thinking of purchasing this theme but I need to make sure I can have an image as the background in a boxed layout.

Is this possible and if so how would I do it?

Let me know.

Thanks alot

ixtendo

Hi,

Yes, it is possible. I can help you with guidance on the customer support forum, http://ixtendo.com/forum/ . It’s easy to do.

Best regards!

envirogex Purchased

Mate,

Have to say, your theme is awesome … enhancement awesome … Best theme ever that I have seen so far.

Keep it up, Tom

ixtendo

Thank you very much, Tom! It’s great to hear that you like the theme.

reza_van Purchased

I have a menu called “News” where I put Posts in there. But the Title Bar Visibility shows Blog. I want it to be News. How can I change that?

Thanks

ixtendo

Hi,

For customer support questions, please only use the support forum, http://ixtendo.com/forum/ .

Thank you!

How do I change the text “We would be glad to have feedback from you. Drop us a line, whether it is a comment, a question, a work proposition or just a hello. You can use either the form below or the contact details on the right.” and some of the fields to the form.

Many thanks.

ixtendo

Hi,

For customer support, please use the support forum, http://ixtendo.com/forum/ . Thank you!

Best regards!

OLSylas Purchased

Hello, Is there a way I can use Google translator instead and make it appear in the menu on the left? I noticed the language menu don’t show unless you install one of the lang plugins you recommended.

ixtendo

Hi,

It’s possible to use the Google translator, but with customization (additional code) from the part of the customer.

The theme, as is, offers integration with the WPML, qTranslate and Transposh plugins.

If you need further help with the theme (its existing features), we would be glad to help you on our customer support forum, http://ixtendo.com/forum/ .

Best regards!

OLSylas
OLSylas Purchased

It’s done already. I figure it out whilst waiting for your reply. Thanks anyway.

jon88654 Purchased

Hello,

How do I change the map location on the contact page?

-Jon

ixtendo

Hi Jon,

For customer support, please only use our dedicated customer support forum, http://ixtendo.com/forum/ .

Thank you very much.

Best regards!

OLSylas Purchased

I couldn’t find the file inceptio-form.php as instructed in the contact form setting “In the inceptio-form.php file, you must create this function:”

Please don’t refer me to any forum just answer my question, please.

ixtendo

The inceptio-form.php file was renamed to form-processor.php a few versions ago. (We’ll update this in the documentation, too.)

reza_van Purchased

When I create portfolio with categories, the categories are order alphabetically. I don’t want it.

How can I order it the way I want?

ixtendo

For support, please use our support forum: http://ixtendo.com/forum/ .

Hello, Some question: a) can i put diferent portfolio category in diferent page? b) can i no put the slideshow in the image portolio four columns c) can i make this no responsive theme? d)

ixtendo

Hello,

a) Yes, you can, using the post_gallery shortcode. Example: http://ixtendo.com/inc35/test-post-gallery-2/

b) No. You, can have only the lighbox with image gallery.

c) Yes. From Theme Options, by checking an option.

Best regards!

envirogex Purchased

Does this support Wordpress 3.7?

ixtendo

Yes, it does.

IreneWolk Purchased
Hello – how can I fix that: navigation is not in the same level like the logo. I know, my logo is higher than the navigation, but this looks not so good. Any idea how to solve this problem – look here: http://scherer-werbeideen.de/

Thank you and greetz from germany Irne

ixtendo

Hello Irene,

Yes, I can help you. Please join us on the customer support forum, http://ixtendo.com/forum/ , where our customer support work goes. Thank you!

Best regards!

IreneWolk
IreneWolk Purchased

Thanks alot – I tried to deactivate the plugins, and one of them was the solution. Sorry for my question – everything is ok now!

gabbatron Purchased

I’ve been developing a website for a customer using the Inceptio theme and the guys at Ixtendo have been fantastic all the way, supporting me with any queries that I have. Keep up the good work.

ixtendo

Thank you so much! We are very glad that you’re a happy customer.

Best regards!

lizfraley Purchased

This theme is incompatible with incompatible with jetpack’s “Mobile Theme” support. Make sure that is deactivated if you’re using jetpack (but it’s a responsive theme, so you may not need it).

See pictures in the Ixtendo Forums: http://ixtendo.com/forum/viewtopic.php?f=9&t=766&p=3270#p3270

Is it possible to make the four columns under the slider recent blog posts from 4 different categories?

ixtendo

Hi,

If you are referring to the Selected Projects carousel, then the answer is yes.

Best regards.

lorax

I’m not sure what they’re called but one box is titled “Digital Art”

ixtendo

Recent blog posts from 4 different categories, I’m afraid it is not possible. Thank you for asking.

Hi, I’m having trouble getting the logo working properly for my client (who owns your theme). I click thumbnail and it scales it to 500×500px. So, I turned off logo and the “settings” logo text does not appear. Also, how to I place an image/text in the header bar for a fullwidth page? cheers, J

ixtendo

Hi,

Customer support is offered only on our support forum, http://ixtendo.com/forum/ .

To register, you will need the item purchase code.

Best regards.

by
by
by
by
by
by