202 comments found

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

so what kinda hosting do you have for your theme? I ask because I had an old theme that slowed down the wordpress dashboard the moment I loaded a few pictures on it. incidental looks like it has all the features I want, but, how much of an impact does the media have on the site’s performance?

GoodLayers

Hi,

First, Thanks for interest :)

We’re using Mediatemple. It’s really good so far ;)

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Mexico
smesho Purchased

Hello, I purchase your template and I need to change the background from the menu but it seems that i can only change the color and I need to use an image instead. Also the small sidebar on the left I need it gone so the menu looks more like a single stripe a little apart from the left. Could you help me with the info of where I can fix that in the css? thank you in advance

GoodLayers

Hi,

can you please post on the support forum?

our support will guide it.

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
yorokobi Purchased

Can we use this theme on WordPress?

GoodLayers

yes, sure. it’s a wordpress theme ;)

(but not wordpress.com you need to download it on wordpress.org and install on your hosting)

Thanks!

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years

thinking about purchasing for my site Health Insurance Does it come with a slider? Also are you available to do logo Im thinking about it being like a pinterest kind of setup

GoodLayers

Hi,

First of all, Thanks for interest :)

well, 1) yes, slider is already in the theme but not images in the demo site. you have to use your own.

2.) sorry, but we don’t do logo design….

Thanks again ;)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, great theme! Missing only a password protected gallery/area – are you planning to add one? If yes – when? Thanks

GoodLayers

Hi,

We’re not going to add it as built in, you may need it as external plugin.

BTW , you can use the built in from wordpress but it won’t apply with page builder, it’ll apply only with wordpress main content.

Thanks for interest :)

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hey there,

I’m trying to find an easy way to have separate fonts for the title of pages and the rest of the headers. Do you have any recommendation for how to do that?

GoodLayers

Hi,

Can you post this on the support forum please?

Thanks! :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years
  • United States

Hi there,

Great theme. Considering that this is a photography theme, I dont see any captions for any of the slider images. I’d like to purchase for a project, but I need to know this is part of the theme, or that it can be added easily. WP already has a great caption system, please let me know if this is part of this theme.

Thanks.

GoodLayers

Hi,

not sure which caption you referred to ?

What I understand is this caption > http://d.pr/i/LNi8

Thanks for interest :)

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years
  • United States

Not exactly. With your theme, you have a portfolio section and a blog section were you can have your work display in slider form. Since each portfolio item has the ability to have a slider, can you show image captions in the portfolio section were you need them?

Thanks

GoodLayers

Still pretty confuse with this,.... could you please come up with some screenshots with description?

Thanks! :)

Default-user

Okay, your theme has a portfolio section. In that section there are portfolio posts that you can add multiple images in a slider, right. Can you follow me on this? The images in those sliders, do they display the WP image title, or caption or description. You know, the one that shows when you upload an image. If I’m still confusing you, see the image at the link below.

https://www.dropbox.com/s/r69ej89krfnq5q0/ThemeQuestion.jpg

I need the ability to add captions, titles or whatever to all the images in the Blog and Portfolio sections.

GoodLayers

Oh got it, thanks for the shot.

Unfortunately, the theme doesn’t support this ability. You might need to hire a coder to implement this if you want :/

Many thanks!

Default-user

What slider are you using for the theme?

GoodLayers

Hi,

it’s supersized plugin. try to google it.

Default-user

I sorry, but did you not see my image?? I’m not interested in the full screen slider. My image clearly shows that I am interested in the portfolio and blog smaller slider. This is the one I need to have caption. If I’m going to make any adjustments to make that happen I need to know which slider you used. Is it Flexslider?

GoodLayers

Sorry I thought you ask the new question… yes it’s flex slider :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello,

i purchased the theme more than 2 months ago, i love it !!!!!!! but my web site always crash when i open it on a iPad… first and last generation of iPad…

is there any way to resolve that problem ? did you received any others similar complaints about that ?

thanks

have a great day

this is my website;

sebastiencote.com

GoodLayers

Coud you please post the screenshot of problem on ipad on our support forum please?

Thanks! :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
sempro88 Purchased

I m trying to avoid the big black slider to appear when I enter in my site built with the incidental theme, how can I take off that?

GoodLayers

So do you need to avoid the black one(change to image)?? Did you set the background yet?

It’s created this way > http://www.youtube.com/watch?v=avg737lzOfg&feature=plcp

for any further issues, please head to our support forum,

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

will not install on my wordpress account. What gives? Went to Tools/Import and there is nothing that reads import Attachments with a black box followed by download and import file attachments. Please help.

GoodLayers

When you go to ‘Tools> import’ if you didn’t didn’t the upload box yet, you need to click on ‘Wordpress’ To install the plugin first.

Hope this help :)

GoodLayers

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Installing Theme from uploaded file: incidental.wordpress.2012-06-29.xml Unpacking the package…

The package could not be installed. PCLZIP _ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

I have two word presses now, this pops up on the second wordpress account. I’m stumped and not an online wiz. Oh please help.

GoodLayers

Can you send this issue to ‘support@goodlayers.com’?

please state your problem again in email too.

for any issues, please post it on our support forum :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Will not let me into the forum because my name or email is not a valid address. Pretty confused and am sorry to keep posting here. Feel free to delete. Must ask how to get rid of the incidental text at the top upper right of the theme. Thanks so much.

GoodLayers

To get rid of logo, just try to add this code at the end of style.css > http://d.pr/n/VFkU

about the forum, Please make sure that you followed this article > http://support.goodlayers.com/problem-with-the-forum/

If you already followed but still doesn’t work, please send your purchase license and your themeforest username(Username that purchased item!) to ‘support@goodlayers.com’. We’ll do that for you.

Thank you! :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I’ve sent an email. Do not know what happened and thank you for helping me. Another question. Trying to page build. To copy the dropcap it says to enable right click. I’ve done this under general/disable right click. I’m stumped. Please help once more. Thanks

GoodLayers

Can you post on the forum please?

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I’ve really been enjoying Grand College and am considering this for my photography blog. A couple of pre-purchase questions.

Is it possible to have the homepage background image fit and not fill the screen? I want 100% of the image to show and not just the portion that will fit.

On the blog page, can that be a static background?

GoodLayers

Hi,

1.) yes, but need to change some code(we can guide) but the main nav on the left side will hover your bg

2.) yes, you can do that. ;)

Thanks for interest :)

Default-user

Good news thank you. I am wondering if it is possible to share a link that may have already done this? I know this may be difficult for privacy reasons. Is it possible to perhaps have access to the support forum, so I could see the mods being done?

It is not so large of an investment in your theme that I cannot buy it and try it, but of course would prefer to get it right the first time.

GoodLayers

Hi,

We have really no idea what site it is :/ ? because we didn’t collect those site list at all. Some buyer need to keep it privately for some reason too :/

About the support forum, I’m afraid you need to buy the theme first because the system must verify purchase with Envato API .

Thanks! :)

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years
  • Sold between 1 000 and 5 000 dollars

Thanks for this template. I installed it for my store.

I like to know how you create subtitle for each title of the menu ? example in your menu : “the front page”. I like to know how don’t click on the title menu if there are many pages bellow. example : www.becubes.com, page “découvrez les produits”. thanks for your answere. Valérie Mérour

GoodLayers

You can created here > http://d.pr/i/mFNE

you can find more in the document we provided. After download the package from themeforest. Extract it. Then you will see the folder ‘document’ Open the file ‘index.html’ with your browser.

Hope this help :)

GoodLayers

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • Taiwan

May I change the width of left side bar which there are logo, menu from css? I worry that the div.gdl-inner-page-item area will still fit there in page after changing, or I need both change two widths?

GoodLayers

Sorry, the width is fixed. It can’t be changed as it will ruin the layout structure :/

Thanks for interest anyway :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi, I’m intersted by this theme but I have 2 questions before to buy it! 1. Can I put videos on background (and photos and videos mixed)? 2. The images on backgroud, are they automaticaly transform (I mean with this effect with diagonal lines)??

Thanks

GoodLayers

Hi,

1.) nope, video bg isn’t supported in this theme :/

2.) yep, that diagonal line automatically added by the theme.

Thanks for interest :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi.

Thank you for your theme. I really like it.

Im having some trouble when I try to create different pages, each with its own gallery. Only one page actually shows the gallery, but not the other ones.

In the documentation I watched the video where you were adding different galleries to one page, but what I need is each page with its own gallery.

Is the template built with the constraint of one page for the galleries?

Can you please help me?

Thank you in advance.

GoodLayers

You meant you need to have a thumbnail of gallery, then when open it, it will show gallery as lightbox??

You need to use it as shortcode

[gallery titile="GALLERYNAME" type="1" galid="1" width="290" height="210"] 

in each gallery post, you need to assign feature image as its album cover.(galid=”1” is used for separate gallery group, os in other gallery shortcode you may need to change to ‘2’)

Hope this help :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years
  • United States

Great theme and have just been on your forum trying to find out where to make custom CSS design changes. It seems like there is no option for this and you make the design adjustment in the actual CSS files.

Isn’t this a problem when you go to update the theme?

GoodLayers

Hi,

Well, you need to keep the changes of css that you made and change it again. Or just create a child theme for that ;)

Hope this help :)

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