202 comments found

gneto Purchased

Hello,

Just purchased the incidental wp theme

I installed on localhost on fresh wordpress 3.42, but after activating and trying to save theme settings I end up with

Warning: domdocument::domdocument() expects at least 1 parameter, 0 given in ….\xampp\htdocs\wp-incideltal\wp-content\themes\incidental\include\function-regist.php on line 43

Fatal error: Call to undefined method domdocument::loadXML() in ….\xampp\htdocs\wp-prokopis\wp-incideltal\themes\incidental\include\function-regist.php on line 44

without being able to go to wp-admin any more

So I renamed the incidental theme folder, then back to wp-admin, and then I renamed the incidental theme folder back to the original one, and I end up with a message “Cheatin’ uh?”

I understand that the solution would be to delete the whole wordpress and re-install it, but what could i do if this happen on live site? This wouldn’t be a solution.

Also the “M1. Setting up home page like demo site” video in document refers to Modernize Theme. What is the setting?

GoodLayers

Hi,

Well, did you figure out the problem on Xampp yet??

About live site, it shouldn’t be such this problem. But if it has, you will help you .

About the video setting up, please see this >http://www.youtube.com/watch?v=rbKD2fdQZPA&feature=plcp

If you got any further questions, please head to our support forum :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

Using this theme for my photography site, LOVE IT … but am having a hard time with image sizes. I know that it auto fills the background but seems to be also cropping quite a bit. Can you tell me what the optimal image size is for the template?

GoodLayers

The width is ideally not less than 1200px and file size shouldn’t be over 250kb. Also it fits with landscape ;)

GoodLayers

If you got any further questions, please head to our support forum :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

Hello! is it possible to disabled the thumbnails on the bottom right corner in the homepage an other pages? thanks

GoodLayers

Sure, you can enable or disable that option in any pages ;)

Thanks for interest :)

reesej19 Purchased

Hi, I can’t seem to get the sub text under my main menu items to appear. Where am I supposed to put the text that I would like to appear under the menu?

Also, how do I get the contact map to appear on the contact us page? I do not see that option.

reesej19 Purchased

Hi, I can’t seem to get the sub text under my main menu items to appear. Where am I supposed to put the text that I would like to appear under the menu?

Also, how do I get the contact map to appear on the contact us page? I do not see that option.

GoodLayers

Hi,

1.) In the document we provided. Read B.2.6. Let me know if it doesn’t help.

2.) Just grab the embed code from google map site directly

If you got any further questions, please head to our support forum :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

Hi really nice theme… :) Just some questions:

- the font and size of page’s title is fix? - could I change the background color of page? (the black in overlay) ...I prefer white…

Tx, Anna

GoodLayers

Hi,

1.) yes, you can change font title and its size

2.) yes, we have white and dark mode for that ;)

Thanks for interest :)

Default-user

Tx! :) Just another question.. in portfolio page, for example.. 2 cols the image of single post could be link to a full arrow gallery?! Or to have more than one image in lightbox pop up windows?

GoodLayers

nope, it can’t do that way. Thumbnail for portfolio can’t open gallery in ligthbox but the theme supports this when just place shortcode in post or page.

Can you set a default BG gallery for the site to default to if no BG gallery is specified in a page or post?

GoodLayers

If you meant for your old post/page that created from other theme? Then yes, we have option for default bg for that purpose but when you go to edit the page/post, you have to assign it.

Thanks for interest :)

andyp10 Purchased

Hi

Just a quick question. I see above ideal image size is 1200px. I am assuming this is width? Whats the ideal height?

Reason for question is, the images display fine on the mac and ipad, however, on windows laptop in firefox and IE the images I am using have parts of their heads missing!

Great documentation with theme, it might be worthwhile adding this info too.

Thank you in advance

GoodLayers

Can you please post this message and your URL in the support forum?

We’ll try checking that. Thanks! :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

Hello, I would like to purchase this theme, is this theme iPad and mobile friendly.

I hope to hear from you soon

Thanks

GoodLayers

Hi,

Thanks for interest :)

well yes, it supports responsive. Please try to check with your ipad/iphone first.

kingcontent

Will do, thanks so much for your prompt reply.

rossum Purchased

Hello, I purchased the theme and everything is working pretty well except for one thing.

When I create a portfolio item and I click “View Portfolio” it does not load the portfolio item page. It simply loads the page and i have to click the thumbnail to make the portfolio page appear. Where as you would expect this to happen automatically

Do you have a fix for this?

GoodLayers

I’m pretty confuse with this :/

Can you please describe it with some screenshots please?

Please post it on the support forum…

Thanks :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

Great theme! got a question.

Can you give me more information on the contact form? I see no documentation about it.

Thanks!

GoodLayers

Hi,

Well can you please post the exact question about it on the support forum? I’m not sure what’s your problem is. And when you register to the forum, please use username that bought the item to register.(Which is not this one, I couldn’t see purchased badge)

Thanks!

If you got any further questions, please head to our support forum :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

OH! sorry before I buy :D

Is it a working contact form? Under the description I see no information about the contact form, if it’s working, ajax etc. I’d like to get some information basically before I buy.

Thanks mate

GoodLayers

Oh, sorry for misunderstood :)

Well, you meant the contact forum in this page? http://themes.goodlayers.com/incidental/contact/

Yes, it works. just fill name, email, message and submit ;) I might forget to put information about contact form. sorry about it.

Thanks for interest :)

paraniak Purchased

Hi!

Can I change the Content Background Color? (Not just dark/light) and the Content Background Opacity?

Thanks!

GoodLayers

Hi,

Well in this case, you need to create your own bg image and replace it in ‘images/icon/dark/content-bg.png’ if you replace in dark folder, just choose dark style in admin panel.

If you got any further questions, please head to our support forum :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

hi, the theme is very nice. can you simply upload a youtube or vimeo video on the homepage instead of the slideshow images?

regards

GoodLayers

Hi,

on that section supports only images, not videos :/

Thanks for interest :)

Pure HTML version so can be used with other technologies other than Wordpress? Thanks

GoodLayers

Hi,

Thanks for interest :)

But this theme support only Wordpress platform, we don’t have pure HTMl on this theme :/

Hello, Buy this template but I have a big problem, I followed the installation step by step but it does not work after installing the main menu, then create a new one but this also can be displayed in the template,

This is my page: http://construktiva.com.co/

I thank you can help me as soon as possible, regards,

GoodLayers

Hi,

Please make sure that the theme located in ‘wp-content/themes/incidental’ right now on your site, it’s located at ‘wp-content/themes/themeforest…...../incidental’ . please move it one level above via ftp ;)

Hope this help :)

If you got any further questions, please head to our support forum :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

Hi! Is there any way to add a button or additional caption field to the full page gallery slider? It is unclear to a visitor that the “title” is a button/link to url (which is how it is currently set). I did not realize I would not be able to add a anchor tag inside the caption meta field.

I was able to play around and add a “caption2” to the gallery options, meta-template, and page-options, but I’m not sure which file to modify to get what is saving on the backend to display on the frontend.

I really appreciate your help!! Thank you!

This theme is called a ’ full screen ’ theme. In fact, it is a full browser area theme, isnt it?

Is it possible to make it a true full screen theme – as for example this site -

- http://stephenmallon.com/#/Photography/The%20USS%20Radford/1/

- by pressing the button bottom on the left, so that the entire screen is filled?

Thanks

GoodLayers

Hi,

Sorry but it’s only ‘full browser’ theme not full screen as you mentioned :/

Thanks for interest :)

Is the Theme support google or cufon fonts? btw great theme

GoodLayers

yep, we have options for both Cufon and Google font ;)

Thanks for interest :)

Hey there,

I’ve got a question about your lovely theme:

I’d like to have the menu the same style as the content holder, having the same color and opacity. I’ve edited the next two lines:

I deleted this one: div.gdl-left-sidebar.five.columns{ background: url(http://dutchflowersupport.com/wp-content/themes/incidental_v1-01/images/icon/light/navigation-left-bar.png); }

and changed:

div.gdl-left-sidebar .header-wrapper.five.columns{ background-color: #ffffff; }

to

div.gdl-left-sidebar .header-wrapper.five.columns{ background: url(http://dutchflowersupport.com/wp-content/themes/incidental_v1-01/images/icon/dark/content-bg.png); }

But when I change a slider or go to some pages, the menu will rechange to its older state… Any suggestions?

Thanks!

GoodLayers

Can you please post this on the support forum?

Our supporter will help you sorting this out :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

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