245 comments found

Hi! just wanted to report that the live preview does not work. The error:

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at webmaster@localhost to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

cmsmasters

Thanks for pointing this our for us, this was a server issue.

Fixed now, thanks!

Hi – I was wondering if you were going to be updating this theme in the near future, as it’s yet to be updated to Wordpress 4.1. I’d like to purchase it soon to use for a project, but we utilize 4.1. If not…do you know if there are any problems with the theme and the updated version of Wordpress?

Thanks,

cmsmasters

Thanks for contacting!

There are no major issues with the theme on the new wordpress, there is only one file that needs to be updated. It will be on Themeforest too, but you can get it right away, just contact our support as soon as you download the theme archive, and we will give you the updated file.

Thanks!

rodin61 Purchased

Hello, Don’t you have any update for WordPress 4.1 ? Regards

cmsmasters

Thanks for contacting!

The theme works well with the latest Wordpress. There is only a small issue with a drag-and-drop function in composer, and the updated files will be uploaded shortly. Yet you can get them right away by contacting us via a support ticket, in this case there will be no need to wait for update. Contact now.

Thanks!

Jorget Purchased

Hi! Thanks for your great theme but when i use the Youtube shortcode and insert the video hyperlink from the address bar, it gives me errors.

“Unknown type of the video. Check your video link.”

It happens in iframes and blog posts with video template.

LINK: http://youtu.be/X9s9AgDDT1I

Can you please advise?

Thanks!

cmsmasters

Thanks for asking!

You need to use the link from your browser address line, not the embed link. Also please make sure your link does not have a https:// format. Remove an “s” letter if it does.

Thanks, hope this will be helpful!

Default-user
Jorget Purchased

Tnks for super fast reply! Problem solved! But it was more intuitive if you manage to use short/share links…..

cmsmasters

Thanks, we will consider this for our future development. Glad to hear you are all set now :)

Gurkina Purchased

Hello:

Support forum is not working, it gives me error 404.

I’ve updated the theme and now I can’t configure Post Types Shortcode in 2 columns, it only shows 4 columns. Do you change this option in the last update of the theme? Previous versions it was available.

Thanks!

cmsmasters

Thanks for contacting!

As to support forum – all the help is now being provided via personal ticket system, as it has proven to be much more convenient for this. Please submit us a ticket, as we would need to take a look at the issue form your end – submit now. Please make sure to add all the needed credentials to your ticket.

Thank you!

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