236 comments found

Hi,

Your theme looks awesome & would suit my clients needs. Few questions before purchasing:

1. Is it possible to display video on home page slider? 2. Is it possible to display ‘youtube’ videos instead of hosted videos as given in your example playlist.

Regards, Mahek Shah

cmsmasters

Thanks for asking!

Yes, you can place a video inside the slider. An yes, on your pages you can embed a YouTube video as well. Please see an example on this page – http://industrial.cmsmasters.net/media/

Thank you!

gillico Purchased

Hi guys-

Been using this theme for the last 9 months successfully, but recently noticed that when viewing the site on an iPad/at tablet resolutions, the close box for the search field in the header does not work. It’s possible to open it and search properly, but if a tablet user wants to get rid of the search field without completing a search, the only way is to refresh the page.

Tested on phones and desktops, the same problem does not exist.

Can you please help?

Thanks!

Adam

Default-user
gillico Purchased

removed and reposted on support site.

cmsmasters

Thanks, the support team has now responded to you.

quirine Purchased

Hi,

I created a homepage, using the Visual Content Composer. I added a 1/2 column with ‘Post Types’. The shortcodes are set to Blog Posts, with Post Numbers ‘3’. At your online manual I can see that there should be also a choice for Post Width. But that one disappeared… It looks like it’s set on default ‘One Fourth’. And I’d like to have for instance One Third, so the images are more rectangle instead of squares. Can you help me?

Default-user
quirine Purchased

It’s a manual: DOCS > Industrial DOCS > index.html There is a chapter Shortcodes > Post Types shortcode A screenshot shows a field ‘Post Width’...

cmsmasters

Hi again. See what you mean, our fault -the screenshot is from another theme, was not substituted. We will correct theme documentation in the next update. For now, you can use our online cross-theme documentation, it is more up-to-date and has notes for each theme. This is the Post Type Shortcode chapter – http://docs.cmsmasters.net/admin2/post-types-shortcode/

Appreciate your understanding, thank you!

Default-user
quirine Purchased

thanks!

Hello, I’ve found out, that Revolution Slider plugin is dangerous in versions lower than 4.2. I followed instructions in this article http://marketblog.envato.com/news/plugin-vulnerability/ and checked your theme in this list http://marketblog.envato.com/general/affected-themes/#unsecure. This theme is listed under “Themes already offering a secure update”. So I followed the article and downloaded the theme again. but it still contains the plugin in version 3.0.95. I need to update the plugin beacause this version is vulnerable. Can you help me how to update please? Thank you

cmsmasters

Thanks for contacting!

Just checked again – the theme archive comes with 4.6 version. If you update your theme to the latest version, you will see a notice in your dashboard saying the theme has a plugin to be installed. You can as well upload it manually. The plugin archives can be found in framework/admin/inc/plugins folder in your theme.

Thank you!

Default-user

Thank you for your reply! Everything is just like you said. Updated and everything is going smoothly …

cmsmasters

Thanks, glad to hear you are all set. Should there be any other questions, please feel free to contact us.

hi,

is it not possible to translate your theme with the plugin “codestyling localization”? when i try to translate some phrases in german nothing happens.

next question is about the standard wordpress-gallery (add media / gallery): is there no lightbox integrated in your theme?

thx

cmsmasters

Thanks for contacting!

As to the plugin – in fact we cannot guarantee smooth work with a third-party plugin, but the theme can be translated using the .pot file. You will need t go through a list of words and phrases and add translation to your language. Please see an instruction in the theme documentation. You can find it in the DOCS folder in the archive you have downloaded from Themeforest, open index.html file in your browser. Reference the appropriate section.

Thank you!

gusdb Purchased

Can we get the latest version of the revslider? The SoakSoak malware hack is killing my site.

The update is not working for me.

cmsmasters

Thanks for contacting!

Please make sure you have downloaded the new theme archive. You can upload the slider manually, the archive is in industrial/framework/admin/inc/plugins folder. If you still need help uploading it, please feel free to contact our support – submit a ticket.

Thank you!

Hi there,

I just bought and installed this theme. After importing the demo content onto the wordpress, The menu’s css looks messed up. It is showing all menu tab instead of having a dropdown.

What can I do to fix this?

cmsmasters

Thanks for contacting!

As to menu – after you have imported demo content, you need to choose a menu for primary navigation. Please proceed to Appearance – Menus in your admin panel and set your main menu be a Primary Navigation.

Thank you!

Default-user

wow. thanks it works now

Hello cmsmasters,

I have a question about your theme Industrial. Is this Theme compatible with the WPML language Plugin?

Thanks for your answer.

Regards

cmsmasters

Thanks for contacting!

As to WPML – in fact Industrial theme was not tested with it, though some clients do use it. We are planning to submit this theme for WPML official compatibility, but this is a rather complex process, and we cannot say for sure when we will be able to guarantee compatibility. Appreciate your understanding.

Thank you!

bdrotaru Purchased

Hi. I have some problems.

1. I would like to remove envato tweet from my site: ”#Envato Helps 30 Community Members Reach $1 million in Sales” – Cmsmasters team CEOs sharing their experience: http://t.co/Twyc2tGOKL I looked evereywhere but i can’t find a response to this problem.

2. No matter how i set layers in Revolution Slider, the content of these layers are always shown in left top position.

cmsmasters

Thanks for contacting!

As to Twitter – just please set your twitter username instead in Theme Settings – Appearance – Content. You can disable it there too if you wish.

As to the slider – please submit us a support ticket so that we could take a look at the issue – submit now. Just please make sure to add all the needed credentials to your ticket.

Thank you!

Default-user
bdrotaru Purchased

solved. thanks!

I just created a form using CForm Builder by saving an existing form as a copy. I insert the contact form via the insert tool and the form does not appear. The short code appears as plain text on the page, instead. I tried inserting one of the pre-made forms and the same thing happens. I thought it might be conflicting with Contact Form 7, so I deactivated it. No change. This is the fist issue I’ve had with this otherwise great theme.

cmsmasters

Thanks for contacting!

We would need to take a look at that from your end, please submit us a support ticket – submit now. Just please make sure to add all the needed credentials to your ticket.

Thank you!

I just noticed my second issue. When viewing the site on a smart phone, the top-level navigation pages cannot be accessed if they have pages below them. For example, my “About” page is the parent of a contact page. The only way I can get to that About page is by going to the contact page and clicking it in the crawl. If I click it in the main nav, it simply expands the menu to show the pages below it. My Support page has no pages below it and I can get there through the main navigation.

cmsmasters

Thanks for contacting!

Please submit us a ticket using a link we have provided in your previous comment, and the support team will take a look at the issue.

Thank you!

quirine Purchased

Hi,

I’ve got the same problem as ronmacdonald with the top-level navigation pages at a smart phone. Is there a general sollution?

And another problem: Since I updated Wordpress (I think), the Visual Content Composer doesn’t function anymore… Help!

Thanks in advance, Quirine

cmsmasters

Thanks for contacting!

As to navigation – it now functions exactly the way it should, as each item can be assigned only one action when it is clicked on a sensor display (as there is no hover option such devices). You should not add links to the parent items, as this is what you will always be getting . All the links to the ages should be added in the child elements.

As to the second issue – we would need to take a look at it from your end, please submit us a ticket – submit now. Please make sure to add all the needed credentials to your ticket.

Thank you!

Default-user
quirine Purchased

Thanks for your answer, part one :-) My main concern is the not-working Visual Content Composer. Do you have a solution?

Thanks!

cmsmasters

Hi again. Please submit us a ticket using the link specified in my previous comment.

Thanks!

Hi! Great theme! I wish to have the “bottom sidebar” always visible on the site. For now, when I go into a “product category” the bottom sidebar (not the footer) disapear.

How can I had this sidebar on my product categories page template. Thanks.

cmsmasters

Thanks for contacting!

Please make sure you have this sidebar activated in Theme Settings – General – Archive.

Thank you!

Hi, do you have one-click install functionality? Thank you

cmsmasters

Thanks for asking!

Theme installation is not in one click, but it is really simple and is described in details in theme docs. The theme also comes with a demo content file that will help you replicate the demo site if you wish to.

Thank you!

Hello! THe theme looks great!

One question: is the theme compatible with SASS/LESS/STYLUS (css) addons?

Thanks, Jonatan

cmsmasters

Thanks for your feedback!

As to your question – in fact no, it isn’t.

Thank you!

ryanm100 Purchased

Hi,

Compatible with WP 4.1?

Thanks :)

cmsmasters

Thanks for your interest!

Yes, the theme is compatible with the latest WordPress version. In fact there is a small fix needed, and it is already on its way. You will be able to receive it via support right away, or just download an update in the next several days.

Thank you!

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