2969 comments found

khc Purchased

Hi there,

I am new in this business, but bought a theme I liked, wordpress, Infocus on Themeforest and have a guy in Bangladesh I found on odesk to make the programming. He tells me, that I dont have so many options when bought Infocus design in terms of changes. Is it not possible to change fonttypes and sizes, and to change the front page design and boxes? Does Awake come within the same design “Infocus”...?

Sorry for all these newbeginner questions

Kenneth

Webtreats

Hi khc,

It is very easy to change the Font types and Sizes with inFocus & yes, Awake is built on the same Framework. If you have any further questions don’t hesitate to post them in out support forum:

http://mysitemyway.com/support

HI, i have update the theme and i get an error “Fatal error: Class ‘Walker_Nav_Menu’ not found in /home/corfusea/domains/corfuseashorevilla.com/public_html/wp-content/themes/infocus/lib/classes/menu-walker.php on line 6”

url: http://www.corfuseashorevilla.com/

Thank you.

Webtreats

Hi aprovatas,

Thanks for purchasing.

Please post your question directly in our support forum at http://mysitemyway.com/support and our support team will gladly help you there.

You can register for our support forum here: http://mysitemyway.com/user/themeforest/

You can find your item purchase code here: http://webtreats.s3.amazonaws.com/themeforest_license.png

We look forward to seeing you in the forums.

Hi,

the slider on the homepage loads but doesn’t show any images that I uploaded in the backend.

Webtreats

Hi greenlife,

Thanks for purchasing.

Please post your question directly in our support forum at http://mysitemyway.com/support and our support team will gladly help you there.

You can register for our support forum here: http://mysitemyway.com/user/themeforest/

You can find your item purchase code here: http://webtreats.s3.amazonaws.com/themeforest_license.png

We look forward to seeing you in the forums.

Hi

Is woocommerce supported yet ?

Tks

Webtreats

Hi SlashMiester,

Not yet, but we do have plans to support it.

teclat Purchased

Hi,

I need upgrade from 3.0 to 3.7 version but when I try to import options in menu advanced appears a error message and don’t do import process.

┬┐You can help me, please?

Thanks

Webtreats

Hi teclat,

Thanks for purchasing.

Please post your question directly in our support forum at http://mysitemyway.com/support and our support team will gladly help you there.

You can register for our support forum here: http://mysitemyway.com/user/themeforest/

You can find your item purchase code here: http://webtreats.s3.amazonaws.com/themeforest_license.png

We look forward to seeing you in the forums.

Apparently THERE IS NO SUPPORT AVAILABLE FOR THIS THEME.

I left messages in support. I directly emailed the owner. Wasted hours and hours of my time .

I would not buy this theme again given the ZERO support.

Webtreats

Hi USEYOURHEAD,

Sorry for any inconvenience. inFocus is still very much supported.

All your questions were answered in our support forum.

USEYOURHEAD

OK. Thank you! InFocus is a good theme and there is a ton of documentation. I was tired and frustrated.

And I was able to figure out many answers via searching in the docs and forum.

Accept my apology please.

Webtreats

Hi USEYOURHEAD,

No problem ;)

How do I make the blog grid images open the post and not use the fancybox? So basically on a blog list page (I’m using 3 column grid) I need the image and the title to open the single post.

Also where is the code to move the image above the title? Everything is so complicated with functions all over god’s creation. I can’t find where the post is actually put together.

Thanks, -Scott

scottexpo
scottexpo Purchased

anything? anyone?

Webtreats

Hi scottexpo,

Thanks for purchasing.

Please post your question directly in our support forum at http://mysitemyway.com/support and our support team will gladly help you there.

You can register for our support forum here: http://mysitemyway.com/user/themeforest/

You can find your item purchase code here: http://webtreats.s3.amazonaws.com/themeforest_license.png

We look forward to seeing you in the forums.

Hello,

What is the latest version for InFocus? I just installed what I thought was the latest version, but it appears to be the same 3.4.

Thank you

Default-user

Is there anybody here? I’ve posted on the support page hours ago, and then here… where is the InFocus 3.7 update? It’s not in my downloads. Help!

Webtreats

Hi VenusVenus,

Thanks for your patience. I just checked and inFocus 3.7 should be available on your “Downloads” tab.

Default-user

As I have said repeatedly, I do NOT have InFocus 3.7 in my downloads. Please add this updated version to my downloads today!

Hello, looking for some guidance as to where I can find the updated 3.7 to download? Nobody on support seems to want to help. I’ve been waiting 2 days now here.

Themeforest has the old version in my download file – I NEED THE NEW VERSION.

There’s no contact email here to themeforest, so I’ve tweeted 3 times.

Customer support has got to be better than this!!!

Default-user

When is someone going to respond? I’ve communicated on InFocus paid support – they just give ya the run around “contact envato” 4 days ago I contact them. Today I get an email telling me to contact the developers, their support. I will never purchase a theme here again! Period.

Webtreats

Hi VenusVenus,

Sorry for the inconvenience. I know Envato support can take a couple days to respond. Thanks for your patience.

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