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Why do I see the spinning loading image on the portfolio gallery but the image doesn’t load.

This is probably an issue with the TimThumb image resizing script, which some servers have trouble with. If you google “troubleshooting timthumb” the first couple results are really helpful at getting it to work on any server.

To confirm that this is the issue, try resizing the images manually to the exact dimensions needed, so the script isn’t called.

If you are using the full portfolio view the
“Portfolio Gallery Image” field needs to be 447px * 246px and the
“Portfolio Fullsize Image” field needs to be 945px x 516px

If you are using the gallery portfolio view the
“Portfolio Gallery Image” field needs to be 276px * 151px and the “Portfolio Fullsize Image” field needs to be 945px x 516px

If this is in fact the issue, and you don’t want to troubleshoot your server, the quick fix is to just resize the images manually.

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