Discussion on Infographer - Multi-Purpose Infographic Theme

653 comments found

Hi,

I’m trying to add a 1/4 right sidebar on the homepage of my website, but it the top text widget is being forced under the image slider. How do I stop this happening?

Thanks! :)

QODE

Hi,

Could you please submit a ticket to https://qode.ticksy.com/ with a link to your site so our support team can take a closer look and see what they can do to help you out.

Qode

Will this theme ever be compatible with woo commerce? thanks

QODE
QODE Author

Hi,

Unfortunately, we don’t have plans for WooCommerce integration with this theme, sorry for that.

Qode

msanbo Purchased

Hey so I bought the theme and I have a few questions. What widget did you use for the bottom right recent blog posts in the footer? The widget with the them looks nothing like that. And I am unable to import sliders. When I click import slider nothing happens.

Mike

QODE
QODE Author

Hi Mike,

We’ve used our own Latest Posts shortcode placed in a text widget. To create the same layout, simply go to create a ‘test’ page and use this shortcode with the options set to your preference. Then, copy the shortcode and paste its contents into a text widget placed in a fourth footer column.

As for the Slider importing issue, please submit a ticket to our support team at http://qode.ticksy.com/ with your website URL and WP Admin access included so that they could have a closer look at your settings in the back-end.

Please note to post these credentials as a private response.

Qode

Default-user
msanbo Purchased

Thanks, one more quick thing. I imported the xml and my contact page looks nothing like the sample. Could you send me the page code you used on the sample?

QODE
QODE Author

You’re welcome.

Please double-check if everything is set in WP Admin -> Qode Options -> Contact Page and if your page has Contact Page assigned as its template. If the issue persists, please submit a ticket to our support team regarding this point as well and they’ll have a closer look at this and provide you with the content code if necessary.

Qode

andyken Purchased

I do an upgrade and now it said:

Parse error: syntax error, unexpected ’$fontArrays’ (T_VARIABLE) in ../public_html/wp-content/themes/infographer/includes/google-fonts.php on line 1

what is the problem?

Default-user
andyken Purchased

to answer my own question, it is something to do with ftp clients that do line breaking. it fix now

QODE
QODE Author

Hi,

Glad you’ve resolved this. :)

If you need any further assistance regarding this issue, feel free to follow up on this.

Qode

jcpoley Purchased

Hello, I am having a lot of problems with this theme. It is very difficult for me. Is there any instruction or tutorial to learn?? Plsssssss!!!

QODE
QODE Author

Hi,

You can find our documentation inside the zip file you received on purchase, in “documentation/infographer/index.html”. For any additional questions you might have or if you need any help working with the theme, you can always submit a ticket to our support forum at https://qode.ticksy.com/ and our support team will be glad to take a look and help you out.

Qode

Hey, I know you guys are super busy but I sent a request over 5 hours ago about My header, colors, and section menu items being messed up. Just tell me what file controls those items and I’ll try to fix it myself. My site looks very embarrassing.

QODE
QODE Author

Hi,

Did you send this request as a ticket at https://qode.ticksy.com/ ? If so, please send us your ticket ID here. If not, please submit a ticket with a link to your site and temp wp-admin access and then send us your ticket ID here so we can assign the ticket to a member of our support team to be handled with high priority.

Qode

jcpoley Purchased

Hello, Why can not i include a slider with revolution slider plug-in in my infographer theme page? It always appears “Error: slider not found!”. It is already set with several sliders but i can not…Pls!! Thanks.

QODE
QODE Author

Hi,

Could you please submit a ticket to https://qode.ticksy.com/ with a link to your site and temp wp-admin access so our support team can take a closer look and see what they can do to help.

Qode

Default-user
jcpoley Purchased

Thanks.

QODE
QODE Author

You’re welcome. :)

Qode

Im looking for a wordpress plugin that will allow my users to input data that will be displayed on a graph. For example. If someone wanted to tract there weight and they entered there daily weight it can be displayed as a trend. This will be link to a user dashboard. Will this work for me?

QODE
QODE Author

Hi,

Unfortunately we haven’t tested any such plugins with our theme, so we can’t guarantee full compatibility.

Qode

jcpoley Purchased

Hello, In ELEMENTS PAGE there is a photo down header and i am trying changing but i do not know where i can edit php or html code. I do not find this piece of code in header or footer, is in a class named content, but i do not know where it is. Neither in theme edit page of wordpress…Plsss in which page is that code??? Tnks.

QODE
QODE Author

Hi,

Could you please submit a ticket to https://qode.ticksy.com/ with a link to your site and temp wp-admin access, as well as a more detailed explanation of what you would like to achieve, so our support team can take a closer look and see what they can do to help you out.

Qode

jcpoley Purchased

Hi, Where do i find graphics, charts, icons, etc… in this theme? Thanks.

QODE
QODE Author

Hi,

To add an element to a page, please go to the page in question and then click on the Qode logo which will open a dropdown menu with all the available shortcodes in the theme including counters, icons, progress bars, etc.: http://screencast.com/t/z6Phq0Tbsw8W

To add an element to the page just click on it, and a menu will appear where you can set the options for the shortcode.

Hope this is helpful.

Qode

Default-user
jcpoley Purchased

Thanks!

QODE
QODE Author

You’re welcome. Glad we could help. :)

Qode

jcpoley Purchased

I am trying to submit a ticket and they are asking me for a purchased code…where can i get it????? Bye,

QODE
QODE Author

Hi,

In Themeforest, go to your Downloads, and on your downloads page next to Infographer theme click on the green download button, and a dropdown menu will appear. From the dropdown choose “License certificate and purchase code”, and a pdf or text file will be downloaded to your computer with the purchase code in it.

Hope this is helpful.

Qode

Default-user
jcpoley Purchased

Thanks!

QODE
QODE Author

You’re welcome. Glad we could help.

Qode

jcpoley Purchased

A question more…;) I put nav. menu on the bottom of header, and i´d like that, for example in contact page, it does not appear…I want nav. menu on all pages but no in contact page only. What could i do this in html? Thanks.

QODE
QODE Author

Hi,

Could you please submit a ticket to https://qode.ticksy.com/ with a link to your site and temp wp-admin access so our support team can take a closer look and see what they can do to help.

Qode

gorritya Purchased

Hello,

I’m having a bit of an issue. Seems that the counter type2 is not responsive. I have a 8 digit number on the site that shows up great on desktop, but the numbers overlap themselves on mobile.

Desktop: https://www.dropbox.com/s/8nnqpb9i580yylz/Screen%20Shot%202015-04-14%20at%2011.02.38%20PM.png?dl=0

Mobile: https://www.dropbox.com/s/86bdsccqsqjx308/Screen%20Shot%202015-04-14%20at%2011.02.18%20PM.png?dl=0

Above are the examples of what I’m seeing. I noticed that you have a resize script in your default.js file. Could the issue lie here? How can I fix this?

QODE
QODE Author

Hi,

Please submit a ticket to https://qode.ticksy.com/ with a link to your site and temp wp-admin access so our support team can take a closer look at this issue and see what they can do to help.

Qode

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