Discussion on Infographer - Multi-Purpose Infographic Theme

662 comments found

RedDice Purchased

Hi there,

a couple of questions. Am I safe to upgrade Wordpress to 4.2.2, will the theme still work after?

There seems to be a problem with plugins loading properly. For example we are using responsive lightbox and it doesn’t load correctly until refresh. I understand you are not responsible for 3rd party plugins but we have experienced this issue now with several plugins not loading correctly and slowing the theme down.

Is there anything you can suggest?

Thanks

RedDice
RedDice Purchased

OK, so we now know the issue with plugins. Your page transition script has a bug. Once this is switched off everything is fine. Is there any chance you can fix this as it’s quite a nice feature to have?

QODE
QODE Author

Hi,

It’s really not bug in transitions feature, but some plugins are not compatible with it, as the initialize its javascript code in the header, while only content is reloaded with page transitions turned on when new page is loaded.

Qode

powersnw Purchased

It has been 5 days and no response, need help asap, child theme still not working correctly.

Private Ticket #432773

Thank you.

QODE
QODE Author

Hi,

We’ve assigned this ticket ID to a member of our support team and they’ll get back to you on your ticket as soon as possible. Thank you for your patience.?

Qode

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