Discussion on Infographer - Multi-Purpose Infographic Theme

577 comments found

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Gorgeous theme! Thanks for such great work. I am hoping you can point me to the setting that allows me to make this a one page format. I can’t seem to find it. I appreciate it.

QODE
QODE Author

Hey,

Thanks a lot :)

Please submit this to http://qode.ticksy.com/ and our support will show you how to do this. You can also read about Menu Anchors in our documentation :)

Qode

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years
dryurix Purchased

hello, can you help me with the ticket #229184, many thanks

QODE
QODE Author

Hey,

Just assigned it to support team. It’s Sunday here, so they will be able to handle it tomorrow.

Qode

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
Hi, great theme. I am hoping to find out how to set the social widget color to be black or a custom color. You link here in your documentation and I can set the icons for top right. But I cant get the color to go black. I change white to black or other colors and it just stays invisible. https://www.diigo.com/item/image/3wog7/63c7
Default-user

figured it out. options are white and dark. confusing. should be light and dark.

QODE
QODE Author

Hey,

Thanks for the update :) And for the note.

Qode

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
Rhino111 Purchased

Hi I was just wondering about a portfolio layout question. Just submitted a ticket #235896. Love the Theme!)

QODE
QODE Author

Thank you. Just assigned your ticket to support team.

Default-user
Rhino111 Purchased

I just replied to this and attached screen shots ….Thanks!

QODE
QODE Author

Thanks. Our support will take a look and reply back.

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
Rhino111 Purchased

Hi,

I just submitted a Ticket: #236435. Hopefully I can get a responce today. :) thanks!

QODE
QODE Author

Thanks. Just assigned it to support team.

Default-user
Rhino111 Purchased

great i really hope they can look at this today

QODE
QODE Author

Yes, they are working on it now :)

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
Rhino111 Purchased

Just checking in on a couple of tickets

Ticket: #235896 Ticket: #236215

QODE
QODE Author

Thanks. Just assigned them to support team :)

Default-user
Rhino111 Purchased

hi the solution the developer tried for Ticket: #236215 caused a major problem can we revisit my responce ….thanks

Default-user
Rhino111 Purchased

just checking on this its pretty urgent

QODE
QODE Author

Hi,

Sorry, we are not CET time zone. Just assigned your ticket to support team.

Qode

Default-user
Rhino111 Purchased

Hi, Please see my latest comments. This problem seems to be snowballing and the site is now live.

QODE
QODE Author

We just replied to your ticket :)

Default-user
Rhino111 Purchased

thanks…I just updated the thread, Ticket: #236215. What time does the support go until? Id love to get this sorted before the weekend.

Default-user
Rhino111 Purchased

this is very disappointing

QODE
QODE Author

We are spending lot of time to help you and I just assigned your ticket to support team.

Default-user
Rhino111 Purchased

im creating a new slider myself please disregard

QODE
QODE Author

No worries :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
Muzafar Purchased

Is this theme compatible with visual composer?

QODE
QODE Author

Hi,

Unfortunately, it’s not, it’s based on shortcodes.

Qode

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hello,

Just wondered if you had this a just an HTML version – or is that included?

Many thanks, Optima

QODE
QODE Author

Hi,

Unfortunately we don’t have it, we are focused only on WP themes :)

Qode

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
undie Purchased

Hey guys,

Just hoping for a quick response on ticket #229566.

Cheers :)

QODE
QODE Author

Thanks. Just assigned your ticket to support team :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Which files need to be installed to access all of the icons and possibly just a replica of the demo site, I am not experienced with code or anything, will I have to use filezilla?

Thanks for the help, this theme looks incredible!

QODE
QODE Author

Hi,

Please submit ticket to http://qode.ticksy.com/ and include WP admin access so our support can help you with the import :)

Qode

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
Rhino111 Purchased

Hi

I have submitted a ticket Ticket: #243120 :)

QODE
QODE Author

Thanks :) Our support can take a look tomorrow AM, as it’s 10 pm here.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
undie Purchased

Hey guys,

We’ve just transferred our site to a new host and keep getting this same error message…

Parse error: syntax error, unexpected ’$fontArrays’ (T_VARIABLE) in /home/harharco/public_html/www.isgroup.net.au/wp-content/themes/infographer/includes/google-fonts.php on line 1

What can you recommend?

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Any ETA, when will you have this available as a plugin? I am eagerly waiting.

QODE
QODE Author

Hi,

at this point we can’t commit to any deadline when it’s going to be developed. Thanks for your interest.

Best Regards

Qode

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

In the homepage, I’m using section and I need to put a background image on one section, how can I do that? It doesn’t look good with parallax. I want a fixed image. Please help

QODE
QODE Author

Hi,

please submit your ticket to http://qode.ticksy.com/ with link to the page where you want to have background image for section and our support staff will help :)

Best Regards

Qode

Default-user

I already fixed it :)

QODE
QODE Author

Great to hear that you have managed it :)

Qode

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
steveo536 Purchased

In a pie chart, is there any way to make one of the legend options bigger than the other as far as text goes?

For instance, if I half a pie graph with 2 stats in it, “good” and “bad”, I want to make the “good” text much bigger than the “bad” text in the legend.

Does that make sense and is that possible?

QODE
QODE Author

Hi,

I think this can be done with custom CSS. Please submit ticket to http://qode.ticksy.com/ and include WP admin access so our support can help you with that.

Qode

Default-user
steveo536 Purchased

How can I do a 3 column page ( 1/4, 1/4, 1/2)?

QODE
QODE Author

Hi,

Unfortunately, that’s not possible with this theme.

Qode

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
steveo536 Purchased

Hello,

My client is having issues with the nav bar working in safari. The links that go to internal and external pages are working fine.

However, when we try to use a link that goes to a section within the homepage, it does not work.

This issue only arises in safari.

Any idea on this?

QODE
QODE Author

Hi,

Can you please submit ticket to http://qode.ticksy.com/ and include WP admin access so we can debug the problem?

Qode

Default-user
steveo536 Purchased

Have gone ahead and done this! Thanks

QODE
QODE Author

Thanks :)

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Hi, have you developed the Infographics plugin yet? We’re eagerly awaiting it!

QODE
QODE Author

Hi,

Unfortunately not, we just got too busy with other priorities and improving our framework.

Qode

Default-user

ok, thanks. I see you have the infographics on all your themes, so we can buy one of the other designs!

QODE
QODE Author

Hi,

Yes :)

Qode

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