Discussion on Infographer - Multi-Purpose Infographic Theme

635 comments found

cragin Purchased

Im really confused on how a portfolio page comes together.

1) A new portfolio item automatically adds to a “portfolio_page” page. To get these new portfolio items to load onto my actual portfolio page I have to edit the URL to “portfolio_page” which I do not want to do.

2) The “portfolio list” short code on my page doesn’t affect whats on the page. Changing types, columns, etc makes no difference.

3) The word “archive” and the most recent title are showing up as titles on at the top of the portfolio page. Checking,unchecking title options in portfolio page doesn’t affect these. http://www.briancragin.com/portfolio-cap.png

4) All the fonts in my footer are not running the chosen google font.

Thanks

Brian

QODE

Thanks. Our support will handle your ticket :)

Default-user
cragin Purchased

Whats the verdict?

QODE
QODE Author

Hi,

Could you please send us your ticket ID?

Qode

Hi

Please update infographer theme integrated revolution slider plugin to the latest version: 4.6.5

My hosting provider contacted me and told me that the older version is hacked and vulnerable and that I need to update it or they will disable my website so it doesn’t affect their servers.

So please update ASAP and let us know when you do so.

Thank you Ziad

QODE
QODE Author

Hi,

The version of the Revolution Slider that comes with our latest theme update is version 4.6 ( http://screencast.com/t/8DofumhaGpl ), which according to the plugin’s authors is not vulnerable to the the soaksoak malware. As you can see on the plugin’s page, the security issue was patched in version 4.2 in February, and it is only coming to light now because a large number of people didn’t patch their plugin since and their sites remained vulnerable : http://screencast.com/t/6hJl81aQ

http://screencast.com/t/J7MwtDM8

When necessary, we will update the plugin to a newer version in a future theme update.

To receive the 4.6 version of the Revolution Slider, please update your theme to the latest version.

Qode

Hello,

I have a similar problem as another user who commented about needing version 4.6.5 of the Revolution Slider. Blue Host is advising that I upgrade the slider to version 4.6.5, otherwise they may disable the plugin. Do you have any advice?

From Blue Host: “* If the Slider Revolution Premium Plugin is not updated by 28 December 2014 we will be forced to disable the plugin in order to protect our servers from being blacklisted. *

QODE
QODE Author

Hi,

The version of revolution slider that comes with the latest version of our theme is Revolution slider 4.6. This version is not susceptible to the soaksoak malware. As you can see from revolution slider’s page, the issue was fixed in version 4.2.: http://screencast.com/t/6siNnZaUvO http://screencast.com/t/oYy2z3a5Mcv

Please update your theme to the latest version and then uninstall Revolution Slider and you should see a notification at the top of your dashboard that a required plugin needs to be installed. Install and activate revolution slider again via this notification and you should receive version 4.6 of the plugin.

Qode

dryurix Purchased

hello nice theme its possible in a one page , put the logo more bigger? thanxs regards

QODE
QODE Author

Hi,

Thanks. :)

Yes, you can create a one page site using the section menu shortcode and setting your content into sections (shortcode) which will be linked to the section menu. To add a section to the section menu, make sure that you set “show in menu” to “yes”, and give the section a title (this will be the text of the link in the menu).

Regarding making the logo bigger, this can be accomplished via some custom css. Please submit a ticket to http://qode.ticksy.com/ with a link to your site so our support team can inspect this and provide the correct code.

Qode

Hi- I just updated the theme and plugin, now the default red color took over my custom purple, even though the Qode menu still shows my color, is there a way to bring back the custom color without change the CSS file? Also, the pages are cut off by the menu, you can see an example on the contact us page, you can’t see the whole page: www.guiasyangeles.com

Please help.

Thanks

QODE
QODE Author

Hi,

Could you please submit a ticket to http://qode.ticksy.com/ with a link to your site and temp wp-admin access so our support can inspect this issue and help you solve it.

Qode

Default-user

Done, thank you.

QODE
QODE Author

You’re welcome. :) Our support team will get back to you on your ticket.

Qode

Can you add banner ads to this theme in the sidebar?

QODE
QODE Author

Hi,

You can either use some plugin or add image by writing HTML using Text widget.

Qode

simmonet Purchased

A percentage option on the big numbers would be great!

Possible to implement in the theme?

Great product, thanks!

QODE
QODE Author

Hi,

Thanks. :)

Unfortunately this is not an option in our theme.

Qode

simmonet
simmonet Purchased

Found a workaround – thanks

QODE
QODE Author

Great, we’re glad you solved the issue. :)

Qode

bf6667 Purchased

Team… So randomly the shortcode button just stopped working… tried to do an deactivate of other plugins to test against it… and it’s still not working. Common problem?

Ben

QODE
QODE Author

Hi,

Could you please submit a ticket to http://qode.ticksy.com/ with a link to your site and temp wp-admin access so our support team can inspect this issue and help you solve it.

Qode

simmonet Purchased

Can you set up shortcode columns as 1/2 1/4 1/4 ?

Thank you

QODE
QODE Author

Hi,

Unfortunately this is not an option in our theme.

Qode

simmonet
simmonet Purchased

It would be really good to have :-)

QODE
QODE Author

Hi,

Thanks for the feedback, we will pass your suggestion on to our development team for further consideration.

Qode

Can it be used without the slider revolution plugin? Just with a fixed image?

QODE
QODE Author

Hi,

You don’t have to use the Revolution Slider plugin if you don’t want a slider on your page. You can add static images to your page content, or if you would like to have a static title image, you can also add this, as you can see at the top of this page: http://demo.qodeinteractive.com/infographer/elements/

Hope this is helpful.

Qode

Default-user

Thanks for your quick reply. I will go ahead and buy it.

QODE
QODE Author

You’re welcome. Glad we could help. :)

Qode

On mobile, I don’t like the space between the logo and select nav button, possible to change it?

QODE
QODE Author

Hi,

Thanks for your interest in our theme. :)

If you mean the spacing between the logo and the three bar icon in this screenshot: http://screencast.com/t/uB7YoqfxGT

Then this spacing could be modified with some custom css which our support team could provide.

Qode

SocialSuite

I already bought this theme with another account, sent you email so please provide CSS.

QODE
QODE Author

Hi,

Thanks. We will review all emails and we will reply to them :)

Qode

I love this them but when i use my ipad to view it much of the site is not working. when i click on most of the links in the menus nothing happens. the section links dont work either. has anyone mentioned this to you. I want to buy the theme but it has to be responsive to apple products

QODE
QODE Author

Hi,

We can take a look at the problem if you submit ticket to http://qode.ticksy.com/ and include WP admin access :)

Qode

I bought the theme and it is really good, but I think you really need to improve certain things. For example most graphs are thought to be used as %, when vertical bars are usually best used for numbers, you should include that option in your next release or you are seriously limiting what we can do with this theme. I read someone was asking the same and your solution was to remove the % symbol for one of the php files. I think it would be easier for you to add the same progression bars for % and for numbers.

Also as a suggestion, it would be ideal to input the data on those pop up screen where you we input color, with, etc. No reason why we should browse through the shortcake to place number as this can create problema if you fail to include a come or any of those elements.

A final suggestion would be to have labels for the line graphs so if you get in one of the point you can see the data.

Other than that, this is a great theme and I would recommend it to anyone looking for a theme for infographics, but with the above additions, it would a must have. Good work.

QODE
QODE Author

Hi,

Thank you very much for your feedback :) We have many other priorities right now, but I will definitely discuss this post with rest of our team :)

Qode

Default-user

Thanks. I have removed from the shortcodes.php file the % symbol. However, when I input a very large number, then the bar goes all over the above content. Is there any way to be able to use numbers above 100 with vertical or horizontal bars while keeping proportions?

QODE
QODE Author

Hi,

Unfortunately not, as 100 is full width. You can definitely change behavior with custom CSS and/or JS work.

Qode

stgoos Purchased

I’m experiencing strange issues when using the Infographic child-theme…

- Can’t change the logo—the new URL doesn’t get saved!

- Can’t change the favicon—the new URL doesn’t get saved!

- Google fonts are not loading correctly!

Already tried it on a new installation on my localhost server and same happens :(

I also applied the same settings when using the Infographic theme directly and then it works… but I prefer to use the child theme option for customization.

I currently have it on private site but I’m happy to create a public sandbox if needed.

==

Also another request… please please please move the Qode menu either into the “Appearance” menu (it’s theme related) OR to the “Settings” menu (as it’s about settings for the theme + extra’s) to avoid polluting the admin menu with a menu you hardly use after setting up the theme. Its small adjustment but it will be very much appreciated!

QODE
QODE Author

Hi,

Since these issue qualify for support assistance, could you please submit them as tickets to http://qode.ticksy.com/ with a link to your site and temp wp-admin access so our support team can take a closer look and see what they can do to help.

Regarding your issue and solution with Google Fonts, we will pass this suggestion on to our development team. Thanks.

Qode

Default-user
stgoos Purchased

Thanks for your reply – will raise the ticket(s) later today.

QODE
QODE Author

You’re welcome. :) Our support team will get back to you on your tickets.

Qode

sisamaari Purchased

Heeey,

i have read what you wrote about editing the icons. So i have replaced the icons in css/img/progressbarIcon and uploaded the new folder to my online server. But somehow my website doesnt update the old icons with new ones. So i have checked qode shortcodes—> icons and i found out, that the old icons are still implemented there. Any idea what to do to update the icons to my website??? Thank you in advance :)

QODE
QODE Author

Hi,

Did you empty cache of your browser? We can take a look at it if you submit ticket to http://qode.ticksy.com/ and include WP admin access :)

Qode

Default-user
sisamaari Purchased

yes i did. I thought this was the problem at first. Alright i will submit a ticket. Thank you again :)

QODE
QODE Author

You’re welcome. :) Our support team will get back to you on your ticket.

Qode

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