Discussion on Infographer - Multi-Purpose Infographic Theme

QODE

QODE supports this item

Supported

707 comments found.

Hello there I have asked a few tickets on your support but still didnt get a answer. The pagenation on the portfolio how can i add this to other information, for example i want a 2 column layout with images and text with a load more button. Like the portfolio but in content.

Thanks

Hello,

Could you please tell us the IDs of your tickets?

As for the load more feature, it’s part of portfolio list element, and it can not be used for the content of the pages.

Qode

Hi, how do you support languages… Basically we need the site to be able to toggle between fr side and english side… Does the theme do this. But also does it save the french or english content in folders or not?

Hello,

Theme labels are marked for translation, so multi-language sites are supported yes. You should use some plugin , like WPML, in order to run a multi-language site. You can read more about this plugin here https://wpml.org/

Qode

Hello, I am considering buying this theme, however, I need to make sure I can import page content with the needed shortcodes.

For example, if I have a CSV sheet with all content with shortcodes in it. I would like to import the CSV to populate pages with infographics, etc.

I have had problems in the past using Visual Composer due to this.

Thanks for the insight. I simply do not want to have to create every page in a drag n’ drop builder, as I have thousands of pages of content.

Thanks

Hello,

We haven’t included any page builder into our Infographer theme.

It uses only our shortcodes we created for the theme, and plain WordPress content editor. We’re not sure what’s the content of your CSV.

Qode

I had purchased the theme last year… Very good one !! I am planning to to buy another license/ extend support.. But I had a very specific requirement related to that.. Above the menu, can we include a image across all pages? (The image height will be similar to the menu height and will be full page width).. If we need to make it responsive, will it be possible? Can you please tell me the details? Thanks in advance.

-Satish

QODE

QODE Author

Hi again,

You need to add some custom css for that, since the button image used for mobile menu is white by default. Add this in Qode -> Global Options -> Custom CSS

.selectnav_button span {
  background-color: black;
}
.selectnav ul li a {
  color: black;
}

Qode

Thanks a lot.. Will check and update

-Satish

QODE

QODE Author

You’re welcome. :)

Qode

Hi, I’m really interested to use the infographic theme on our website. 1 question on our end, we currently use a custom wordpress theme, however want to utilise the Infographics element. Are we able to use just this part of the widget? is the theme customisable to only use this with our current theme?

QODE

QODE Author

Hello,

We have created and included these shortcodes/elements into our theme, so those will not work by default in other themes.

Qode

totoro

totoro Purchased

hello there ?facebook share (bottom of post) not working since last update thxs for helping

QODE

QODE Author

Hi,

Unfortunately this issue requires support assistance. You can always extend your support for the theme and then submit a ticket. As we said this issue will be corrected in the next theme update.

If you would like to try to solve this by yourself, you would need to edit the following file: wp-content/themes/infographer/ includes/shortcodes/shortcodes.php and find the appropriate shortcode to edit.

Qode

totoro

totoro Purchased

ok i found and resolve it until next update thx to Simone on public ticket https://qode.ticksy.com/ticket/760653 need to go to file single.php and add 4 times the string ”/sharer” in the FB url like this : http://www.facebook.com/sharer/sharer.php?… have a nice day
QODE

QODE Author

We’re glad you managed to solve the issue.

Qode

qleeko

qleeko Purchased

I am trying to import the sliders and I get the following error:

importing slider settings and data… Error: Incompatible Archive. Go Back

The files have been delivered in .txt format and I don’t think this is a valid format. Can you send the correct file so we can import the demo sliders that come with this theme?

Thanks.

Thanks for the response QODE, they did put the Demo Slider but all wrong. It’s like they uploaded a file, click save and moved on with out even “checking” the basics…

1-. Style and Fonts do not match. (must be fix) 2-. Transition and effects do not match. (must be fix)

I sent them a “friendly” response, I will guess that whoever did this wanted to go home and had a long day so lacked on paying attention to details. (simple details).

I believe in a second chances, so I will allow you guys to have this solve quickly so we can move on with our project.

Let me know once done right.

Thanks!

Hello again,

Please check your ticket again now, hopefully it is fine this fine. Write us back.

Qode

Excellent!

Thanks!

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