Discussion on Infographer - Multi-Purpose Infographic Theme

577 comments found

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

Hi there, The Google+ button is working fine. But the Facebook one does not add my image to the post. Any idea why? Thanks!

QODE
QODE Author

Hi,

Did you add featured image to the post?

Best Regards

Qode Interactive Team

ZeldaWyler

Hi, Yes, I have featured images. Kindest regards.

QODE
QODE Author

Hi,

I can inspect this problem if you email me admin access and this request to support@qodeinteractive.com.

Best Regards

Qode Interactive Team

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

I dont see any videos in the blog area can you post videos in the blog area can it be the featured image or will it have to go within the actual post. and will the video be responsive

QODE
QODE Author

Hi,

you can use video shortcode to add video to blog post page and it will be responsive.

Best Regards

Qode Interactive Team

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

I’m losing the next/previous button in the portfolio section if I remove the title of the page. Can this be solved? Thanks,

QODE
QODE Author

Hi,

prev/next is part of the page title area, so if it get removed then also prev/next get removed.

Best Regards

Qode Interactive Team

ZeldaWyler

Hi and thanks for your answer. It would be great to be able to remove the titles without losing the back and forth buttons. Perhaps a suggestion to take into account for your future themes? I hate having to give titles to my photos and am probably not the only one… ;-))

QODE
QODE Author

Just tried it, but it’s a little bit tricky, as removing title removes that height of the title area and again prev/next are not visible. Please email also this request and I will review it later when I reply to other emails :)

  • Australia
  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, having major speed issues loading the site using this theme. Change to other theme has no speed issues.

Any recommendations for caching or other speed tips?

QODE
QODE Author

Hi,

I can inspect it if you email me this request and url to your web site to support@qodeinteractive.com.

Best Regards

Qode Interactive Team

Default-user

Hi and thanks, will do now.

QODE
QODE Author

Thanks. Will reply as soon I get to your email, but as it’s weekend I am not sure if I will be able to do it before Monday. I will do my best :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
vipulum Purchased

Hi another issue has cropped up,

when shuffling between the menu items back and forth, the revolution slider disappears, for example when I visit www.adyah.org and click on Legal, then go to Money and then go back to Legal, the slider disappears.

I have sent you temporary admin access to www.adyah.org and list of other 4 critical issues via email, thanks for all your efforts

When are you planning the next update?

QODE
QODE Author

Hi,

I guess both Legal and Money are using same slider, right?

Best Regards

Qode Interactive Team

Default-user
vipulum Purchased

Hi, that is correct, both pages use the same slider

Default-user
vipulum Purchased

even when moving to the main page with a different slider, the slider goes out of shape and content smudges…!

QODE
QODE Author

I have solution for that. I can edit your slider and fix that. Just email me this request and temporary admin access to support@qodeinteractive.com.

Default-user
vipulum Purchased

Hi I have emailed you temp access, please also let me know what you did because at a later stage we might need to do this procedure again…thanks…

Default-user
vipulum Purchased

Thanks for fixing this, you are the best !

QODE
QODE Author

You are welcome and thank you :)

  • Bought between 10 and 49 items
  • Brazil
  • Has been a member for 2-3 years
arrenato Purchased

You can add custom CSS no? I want to replace the black background of the header, a background image for the full size of the screen. Please pass this custom css. thank you!

QODE
QODE Author

Hi,

Yes, you can add it to Qode > General options > Custom CSS field.

Header background can be change using:

header .header_outer {
    background-color: #262626;
}

I don’t understand other request.

Best Regards

Qode Interactive Team

arrenato
arrenato Purchased

Thank you!

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

Hi there, If you don’t mind a little suggestion, it would be nice to have an RSS icon. Kindest regards,

QODE
QODE Author

Thank you for the suggestion :) Our designer is on vacation, but as soon he is back, he can make it :)

ZeldaWyler

Hi there, Do you know when the next version including this button will be available please? Thanks and kindest regards,

QODE
QODE Author

Hi,

New version is going out today, but our designer is not back yet, so this icon will not get included. It should get included next week, but please remind us next Wednesday about this :)

Best Regards

Qode Interactive Team

ZeldaWyler

PS : Et ce qui serait chouette, serait d’avoir une icône Instagram également svp.

QODE
QODE Author

Hi,

We will consider it too :) Thanks.

Best Regards,

Qode Interactive Team

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • United Kingdom
tinnud Purchased

Great theme, thank you!

I have an issue when trying to add some code to a page. The object will display if I type the URL of the page into my browser but if I try to navigate to the page with the menu it doesn’t load and if it does load if just loads the embedded object on its own outside the website.

Not sure why it’s doing this or how to fix it?

Can you help please?

Thanks in advance!

QODE
QODE Author

Hi,

Thank you :)

I can take a look if you email me this request and admin access to support@qodeinteractive.com.

Best Regards

Qode Interactive Team

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
DaoShi Purchased

FOR 5 DAYS noone did answer my Ticket #75417/

What’s a hell??

QODE
QODE Author

Just replied. Sorry for late reply, we are just short with resources this week. Will be much better next week.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

This may seem stupid, but mind you I am not that tech savy.

Wanted to confirm this is infact a wordpress theme and includes short codes, and I wont be having to work within CSS or anything to edit the infographics and other elements?

Additionally, is it possible to embed other web pages into this theme. I.e old school html you could set up frames where a nav bar on the left and the right could be a totally different URL. I ask because we would like to embed our launch rock page into the wordpress theme.

Thanks,

QODE
QODE Author

Hi,

Yes. This is WP theme and it’s based on shortcodes.

Not sure about frames, never tried that :)

Best Regards

Qode Interactive Team

Default-user
faraz421 Purchased

Great just purchased it. Is there a template or something so that its preconfigured close to what the preview is? I was looking for a quick fix to get it up and running and edit content and images really.

Default-user
faraz421 Purchased

Thanks just purchased and seemingly a lot more involved! is there a template or some sort of file to get things up and running quick (without going through and adjusting the menu heights, colors etc) I want to just get a version up real quick looking very similar to the preview (adjusted for content and images).

Thanks

QODE
QODE Author

Hi,

Thank you for the purchase.

If you go to your Downloads page at ThemeForest, you can download all files and documentation and you will find theme docs and demo content inside :)

Best Regards

Qode Interactive Team

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
rkski1224 Purchased

Having an issue with the second navigation bar in this theme. When scrolling down, the second navigation bar goes half above the main navigation and second half hangs down where it’s supposed to be. How would we go about fixing this issue to make it look like the original theme?

http://198.57.205.249/~newotv/
QODE
QODE Author

Hi,

Try to log out from WP admin or close WP toolbar at the top.

Best Regards

Qode Interactive Team

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
zimism1 Purchased

Hey there! I’m wondering how I can change the color of the demo installed infographics (examples enclude the really big numbers sections.) Right now they are red! Thanks a ton! :)

QODE
QODE Author

Hi,

did you try to change 1st and 2nd main colors in qode options? :)

Best Regards

Qode Interactive Team

Default-user
zimism1 Purchased

I did, and it only changes the buttons on the page and not the actual infographics. In fact, I’m not sure (without going into the CSS) how to change the numbers of the infographic graphs. Any help would be much appreciated! :)

QODE
QODE Author

You can add color to shortcode (font-color attribute):

[counter type='type1' position='left' delay='' digit='83432' font_size='' font_color='#555555']
<h4>Title</h4>
Content content content

[/counter]
  • Bought between 100 and 499 items
  • Has been a member for 4-5 years

Great Theme! Is it possible to have more than one “one pager” in a installation? Example: a one pager page with unique content on url www.xyz.com/infographer1 and and another one pager page with unique content om url www.xyz.com/infographer2 etc etc?

QODE
QODE Author

Hi,

you can build as many pages as you wish, but if you don’t want to share settings and blog posts and portfolio items, then you will probably need 2 installations.

Best Regards

Qode Interactive Team

Default-user

O.k. Thanks. So the menu items “Services” and “Infographic” in your onepagerdemo can link to unique content for each page (for example infographper 1, infographer 2)?

QODE
QODE Author

Hi,

That menu is content menu and it links to content sections. If you want to have link to other pages, you will need to use main menu, which is currently hidden on our one page sidte.

Best Regards

Qode Interactive Team

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Are there any other options besides the two payment options that I can use to purchase this theme?

QODE
QODE Author

Hi,

This is more question for ThemeForest, as they are responsible for sales.

Best Regards

Qode Interactive Team

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
dofume Purchased

Am looking for a documentation or anything to help explain how to pull off your one page site. as shown here http://themeforest.net/item/infographer-multipurpose-infographic-theme/full_screen_preview/5027304 =)

QODE
QODE Author

Hi,

You have one page site xml demo file. You can import it. You will find it in All files and documentation you can download from Downloads page at ThemeForest.

Best Regards

Qode Interactive Team

  • Bought between 10 and 49 items
  • France
  • Has been a member for 6-7 years
chezchloe Purchased
hello, i have an issue with Pie charts. they seems not showing at all with Iphone… i give U the URL of the page : http://talentsoptimistes.com/

any idea? thanks for your answer, chloé

QODE
QODE Author

Hi,

Just tested it on iPad and couldn’t find any issue. Just to confirm, that’s the one counting to 11%?

Best Regards

Qode Interactive Team

chezchloe
chezchloe Purchased

Yes, but the issue is not on Ipad, it’s on iPhone, maybe it has something to do With the responsive design? Take a look : http://www.hostingpics.net/viewer.php?id=191576image.png

thanks for the answer

QODE
QODE Author

Just sent email to our team member who has iphone and as soon he replies I will update you :)

chezchloe
chezchloe Purchased

thanks… wait for your answer

QODE
QODE Author

He just replied and he can see pie chart without any problems on his iPhone 5 :)

chezchloe
chezchloe Purchased

Weird… but good to hear that it works at least with Iphone5. Thanks for your quick answer!

QODE
QODE Author

No problem :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
vipulum Purchased

are you planning to add new/update features to this theme soon?

QODE
QODE Author

Hi,

Yes. We will update all our themes soon with Parallax working on IOS improvement.

Best Regards

Qode Interactive Team

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
maryoush Purchased

Hi, I am a beginner in Wordpress and this is my first template. Can you write me how to create a gallery such as in the demo? Do I need any plugins?

Regards

QODE
QODE Author

Hi,

Are you talking about portfolio item displayed as gallery? If yes, you need to create portfolio item, to set it’s style to Portfolio Style 6 and to add portfolio images :)

Best Regards

Qode Interactive Team

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years

Hi there,

I am having issues on my contact page map. When I click the pin the box that pops up doesn’t display correctly. (link below)

http://www.armstrongmanorfarm.ca/contact-2/

Any help would be great. Thanks!

Sarah

QODE
QODE Author

Hi Sarah,

I’ve just fixed this bug. Until new version is out, please add this to Custom CSS field in Qode options:

.google_map img {
    max-width: none;
}

Best Regards

Qode Interactive Team

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years

Hello, I purchased your theme and I have a question about the dark home page.

The flip pictures named MICHAEL GOLDMINE – how can I turn the backside of the flip picture word which says “strategy” into a hyper link to either go to a certain portion of the site with a _self function or an external website with a _blank function. The code is below. Could you please show me where to add so I can just copy and paste?

[flip_image animate=’flip’ delay=’’ flip_on_appear=’yes’ front_image_link=’http://mysite.com/wp-content/uploads/2013/06/home1.png' back_image_link=’’ background_color=’#00a2ff’ back_text=’STRATEGY’]

Please let me know

Thanks!

QODE
QODE Author

Hi,

Unfortunately, we don’t have such feature implemented and we just tried to test it, but because it’s flip image, no matter that we added link to the word, browser still handles it as it’s behind the image, so it can’t be clicked.

Best Regards

Qode Interactive Team

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