Discussion on Infographer - Multi-Purpose Infographic Theme

590 comments found

maryoush Purchased

I don’t have Portfolio Style 6. I have only Portfolio style 1, 2, 3, 4 and 5.

QODE
QODE Author

Hi,

This theme doesn’t have Portfolio Style 6, sorry, we added that to latest themes.

Best Regards

Qode Interactive Team

BeWhy Purchased

Hi, I have a problem with the portfolio. I display a top menu in my website, and now, the portfolio Prev/bak buttons and the portfolio title are missing.

Have you a solution to help me?

Default-user
BeWhy Purchased

no title background image, not set height…

Default-user
BeWhy Purchased

In Fact, the title and the buttons are under the menu…

QODE
QODE Author

Hi,

I can take a look if you email me this request and WP admin access to support@qodeinteractive.com.

Best Regards

Qode Interactive Team

scruper Purchased

The text options in the theme management doesn’t change the font size? How can I do this?

Default-user
scruper Purchased

Is there a forum as well.

Default-user
scruper Purchased

you can email me at mikesanbo@gmail.com if you need admin access.

QODE
QODE Author

Just emailed you :)

dofume Purchased

Have emailed support@qodeinteractive.com for support. Did not received any reply for two days. is there anyway i could get help with case specific issues? I figured email would be convenient for I have screenshots to attach =)

QODE
QODE Author

Hi,

We will reply to all emails. There are lot of requests and it takes time to handle all of them.

Best Regards

Qode Interactive Team

chezchloe Purchased

Hello , i have a little suggestion for next update : it would be nice to have a “copyright” line under the Footer. thanks! chloĆ©

QODE
QODE Author

Hi,

We already have that :) You just need to add content to Footer text widget:

https://www.diigo.com/item/image/3wog7/63c7

Best Regards

Qode Interactive Team

chezchloe Purchased

Hello, would it be possible to have a picture une the header of the contact page instead of the map? thanks for the answer, chloe

QODE
QODE Author

Hi,

Please submit ticket to http://qode.ticksy.com/ and someone from our stuff will review your problem. Also, please include WP admin access.

Best Regards

Qode Interactive Team

chezchloe
chezchloe Purchased

it works! thanks for your help and quick answer, chloƩ

QODE
QODE Author

You are welcome :)

Hi!

I’m having a few problems at the moment with this theme. It looks great and I really hope you can help me out!

1. When I use the portfolio shortcode on the homepage, the “filter” function is always off… even when I specify that I want it switched on. Any idea what this could be? When I use the shortcode on another page (specifically for the portfolio with no other items on the page) the filter appears inside the top right portfolio box, which obviously isn’t right either.

2. My theme’s color is green, I would like to use this colour green wherever I want, yet I’m limited to Black, White, Grey and Red. How can I change the “Red” to green? Is it simply a case of changing in CSS or do I have to manually color somewhere else?

Thanks!

Gareth

QODE
QODE Author

Hi,

1. try to add custom css:

body.home .filter_outer {
    margin-bottom: 2.8%;
    position: relative;
}

2. Sorry, where do you find Red?

Best Regards

Qode Interactive Team

nice theme! before buying this theme, i have three question.

1. tag archives header : category archives header display category name, but tag archives header display just first post’s title. <tag:tag name> or somthing would be better I think.

2. search result page header just display “search”. it shoud be like <search: search word> i think.

3. this theme doesn’t have author archives? I have multi author blog, so this is important.

QODE
QODE Author

Hi,

Thank you :)

1. Thank you for that, we will fix it :)

2. Also makes sense and we will fix it :)

3. It actually has that, it’s just not linked anywhere, but we can make author name link :)

Best Regards

Qode Interactive Team

Default-user

thank you! so, will you make author name link then?

QODE
QODE Author

We will :)

Demo not working, server unavailable

QODE
QODE Author

Yes. Our hosting company is upgrading network equipment. I hope they finish it soon.

modnarus Purchased

You responded to a previous question about using custom progress icons; stating we could replace the graphic of an unused icon with a new one. I’ve tried this, replacing each graphic including 1.5x, 2x etc., however the original graphic still appears. I’ve cleared browser cache etc…old icon still appears. Is there another folder containing progress icons that I am missing?

QODE
QODE Author

Hi,

We can review it if you submit this request and WP admin access to http://qode.ticksy.com/ :)

Best Regards

Qode Interactive Team

Default-user
modnarus Purchased

This is for a production customer site for which we cannot provide WP admin access. Has anyone else encountered this problem, and willing to share a more definitive resolution? Thx in advance :-)

QODE
QODE Author

Can you then just share the link to image file? For example, this the link to our image file:

http://demo.qodeinteractive.com/infographer/wp-content/themes/infographer/css/img/progressbarIcon/man.png
dofume Purchased

the revslider’s text size stays the same in responsive mode.

QODE
QODE Author

Hi,

That’s not the case on our demo site.

We can review it if you submit this request and WP admin access to http://qode.ticksy.com/ :)

Best Regards

Qode Interactive Team

joec921 Purchased

nice theme!

I bought the theme and playing with the navigation.

The main menu and sub menu (Section) dock on the top is a very nice design.

Is it possible to dock the revolution slider on the top as well??

That means the top menu, slider and sub menu will be on the top when scrolling.

QODE
QODE Author

Hi,

Thank you :)

Unfortunately, that’s not possible. I am sure experienced developer could do it via child theme, but it’s not quick task.

Best Regards

Qode Interactive Team

Hi there,

I tested my home page as well as yours on my Samsung Galaxy 3 and noticed the following for both yours and mine:

One of the pie charts is hovering over the top left of the page. Flip images don’t seem to be working. Nor the animated icons. Slow loading. Unfortunately, my print screen could not capture that “flying” chart. Any idea how this can be solved?

Thanks and kindest regards,

QODE
QODE Author

Hi,

Thank you for your notes.

I actually see the problem on Samsung Galaxy S3 with the pie chart, but can’t reproduce it on any other Android or IOS phone or tablet. I will need more time to debug this one.

Regarding flip images, they work nice on click.

Regarding slow loading, that’s disabled on phones because of performance.

Best Regards

Qode Interactive Team

ZeldaWyler

Ok, thanks!

PS: When will the version with the RSS button be ready please? Thx

QODE
QODE Author

Just replied to this one below :)

Hi Qode interactive,

i would like to by the infographer theme but wanted to ask three little questions before:

1. You use a very narrow typeface but i wanted to use a commen but much wider font for the Webpage. Do you think there will be problems with a wider font because of small textfields in the navigation, charts or somewhere else? Or will the theme only work properly with this very condensed font you used there originally?

2. Another thing is that in the demo the logo on the upper left of the homepage is a little bit smaller on the home screen than in the subpages. This way the whole navigation jumps a little bit after choosing one category? Is this just a problem of the demo and can it be adjusted easily?

3. And the last question would be: Loading the pages takes some time, is it a matter of the complex programming of the page or just a slow server where the page is hosted?

It would be very kind if you could answer my questions. Thanks a lot in advance

QODE
QODE Author

Hi,

Thank you :)

1. You can use any google font, but I guess you need to make sure everything fits well. It’s hard for me to say how everything will fit without trying that :)

2. Thank you for this note, we just fixed this now and we are posting new version for upload :)

3. We are optimizing now one piece, which will save couple of seconds. Other than that, it’s well optimized, except some images our designer added.

Best Regards

Qode Interactive Team

baksteen Purchased

Hi Qode,

Great theme thanks. Just started with it and can not get th elogo to show. Saw that joecool had the same problem which you solved fixing something in the .htaccess file. Could you post the solution maybe since it might fix my problem too?

Thanks and greetings, Baksteen

Default-user
baksteen Purchased

Oh yes, the joecool comment was on page 6 of the comments, easier to find it back that way i presume.

QODE
QODE Author

Hi,

We can review your problem if you submit ticket with link to web site and WP admin access to:

http://qode.ticksy.com/

Best Regards

Qode Interactive Team

Default-user
baksteen Purchased

right, that was fast, :-). Wil do.

Baksteen

gbouch Purchased

The update does not seem to resolve resizing issues in Chrome on Windows. In previous messages I understood this was going to be fixed in the update?

Default-user
gbouch Purchased

If you can send to gbouch at mac dot com please

QODE
QODE Author

Thank you :)

QODE
QODE Author

We emailed you :)

ricalebro Purchased

How do I remove the ’/’ from after the price in the pricing tables if I am not using the price_period – i.e. it’s a one off price not, a monthly price?

QODE
QODE Author

Hi,

You can add custom CSS to Custom CSS field in Qode options:

.price_tables .mark {
    display: none;
}

Best Regards

Qode Interactive Team

Hi there, I updated to the new version but seem to have a problem with the tabs though the shortcode has not changed. Did I do something stupid? Thanks.

QODE
QODE Author

Hi,

Not sure I understand your question, can you please explain it or submit the ticket with WP admin access to http://qode.ticksy.com/.

Best Regards

Qode Interactive Team

Hi!

First of all great theme! Especially the infographic shortcodes are awesome! Would like to use them in many many other WordPress installations.

Do you already have any plans to make them available as an plugin? Would really love that one!

Hope you will consider this one!

Keep on going with the good work!

QODE
QODE Author

Hi,

Thank you :)

Yes, we started to work on plugin, but because of vacations, we are not making any progress right now, until our stuff is back, as we need to handle support and theme’s updates :) But, definitely, we will make plugin :)

Best Regards

Qode Interactive Team

Default-user

Great to hear! Looking forward to it. Hope your staff will enjoy their vacations!

QODE
QODE Author

Thank you :)

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