Discussion on Infographer - Multi-Purpose Infographic Theme

588 comments found

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
sydsax Purchased

Hi, I’ve purchased your theme but I have 3 issues that I’ve posted on your support forum three days ago and I haven’t got an answer yet.

I post the 3 issues here too, I hope you’d answer, thanks

Posted 3 days ago on September 11, 2013 at 3:39am

Hi, can’t submit the webiste url because is under construction so the client side is a WIP page.

I like your theme, is very professional and beautiful.

My issues are regarding 3 things at moment:

- I’ve uploaded a logo but it doesn’t show on header menu (the css retrieve: visibilty:hidden;) – i’ve imported your xml of demo site.

- Some of the shortcodes (eg. Accordion, Flip Image, etc) I try to add by clicking on pink Qode Icon don’t add to the content. I check in the bottom left of my Chrome Browser Status Bar and its’ says: “javascript:;” but retrieve me nothing.

- Same javascript issue (IMHO) is on scrolling anchors: eg. Using your demo content if I click on an item in the red menu (services, process, staff, etc) I can see the ”#1” ”#2” ”#3” ”#4” anchor link in the browser status bar but it doesn’t scroll to the content.

Do you have any solutions for that?

Sorry for my english mistakes. Regards

QODE

Hi,

Sorry for waiting, we are back to full speed today.

1. We really can’t debug this problem on your end if we don’t have access to your web site, as we don’t see that problem on our end. Can you upload it to some public server?

2. Again, this is probably some problem on your end, as this works perfectly well for us, so please upload it to pubic server, so we can debug it.

3. This is third problem we can’t reproduce. Maybe your WP installation is affected.

Best Regards

Qode Interactive Team

Default-user
sydsax Purchased

All ok, thanks! I’ve closed the topic on the support forum. It was an issue of my provider. Sorry again and thanks & congratulations!

QODE

No problem at all and you are welcome :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hey there! I’m having problems with the revolution slider. 1.- Responsiveness (not really any effective responsiveness) 2.- Browser compatibility (I see it terrible on some browser) I hope you can help me out because it is extremely important (it really breaks my site)

Thanks!

QODE

Hi,

Sure, we will help you :) Just submit your problem to http://qode.ticksy.com/ and include WP admin access so we can debug it.

Best Regards

Qode Interactive Team

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
joho Purchased

Hi, greate theme!!

Wonder how to remove link from the logo in the header. Tried to remove med href in header.php but without success.

Thanks!

QODE

Hi,

Thank you.

Yes, you should be able to remove it in header.php. We can help you with it if you submit ticket to http://qode.ticksy.com/.

Best Regards

Qode Interactive Team

Default-user
joho Purchased

This is now solved! Thanks for your excellent support!!

QODE

You are welcome :)

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 2-3 years

I can buy the template. you install it for me as it is than you make some changes on it for me. I can pay you for the extra time you use on it. Can you do that?

QODE

Hi,

Did you submit the ticket? What is your ticket id? :)

Best Regards

Qode Interactive Team

XS22
XS22 Purchased

[PRIVATE] Ticket #99301

QODE

Thank you :) Our support team will address it first thing tomorrow AM :)

  • Has been a member for 0-1 years

Can I use a bigger logo in the menu?

QODE

Hi,

Yes. You can control the height of the logo / menu.

Best Regards

Qode Interactive Team

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello! Love your theme, but one question before I can commit to buy it.

THere are tons of cool effects on icons and portfolio displays, but it looks like the blog posts aren’t interactive in effect at all. Is there more functionality/interactivity possible with the theme that isn’t showcased in your demo?

My site will have a very strong Blog component and the blog just doesn’t pop like the rest of the built-in functionality your site features. (Hope so!)

Thanks! M

QODE

Hi,

Thank you :)

You can make blog piece more interactive, as you are free to use any shortcode to describe your blog posts. I hope that answers your question.

Best Regards

Qode Interactive Team

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

I am trying to take out the catergories that come up with the rollover in the portfolio thumbnails. SOme of my projects have alot of catergories to them so it ends up going to two lines and I dont like the way that looks. I would rather just remove them. Is there a code I can manipulate to change this?

I still want to keep the project linked to those categories so that the filter can still sort them I just dont want them displayed over the thumbnail.

http://www.sergiodelgado.com/wordpress/?page_id=1202
Default-user

99033, I also have another ticket asking about footer line spacing at: #99992

Default-user

99033, I also have another ticket asking about footer line spacing at: 99992

QODE

Just replied to both tickets :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Any chance you can give me the wordpress import file to replicate the demo site exactly? Just bought the theme and want to start using your look. Thank you.

QODE

Hi,

You should go to your Download page at ThemeForest and download all files & documentation. There you will find it :)

Best Regards

Qode Interactive Team

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Is it possible to have a different logo in every subpage? In that case, how?

QODE

Hi,

Unfortunately, that’s not possible.

Best Regards

Qode Interactive Team

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Have you fixed the problem with the flip images?

QODE

Can you please remind what the problem was, so I can tell you?

Default-user

I can’t see them on chrome. Here’s the ticket: http://qode.ticksy.com/ticket/94539

QODE

Thanks. I’ve assigned it to other developer to review and reply.

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • United Kingdom

Does this use the same page builder interface as your Stardust theme or is it more user friendly?

QODE

Hi,

It’s based on same framework, so it uses same interface.

Best Regards

Qode Interactive Team

  • Has been a member for 2-3 years

Hi,
Awesome theme!
I have a problem in the XML file exmple
you can send me the file? @ ebilel@gmail.com
thank you

QODE

Hi,

Thank you.

Emailing it now :)

Best Regards

Qode Interactive Team

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • Sold between 1 000 and 5 000 dollars
  • United Kingdom

Where do i download the theme demo images?

Default-user

I’m using Home Dark color scheme, but how do I change the colors from blue to my custom colour? Can’t find the option anywhere. Would be easier if you had color options like in the demo front page.

QODE

Hi,

You can download demo images by importing demo xml file. If you want, we can import everything for you. Just submit ticket to http://qode.ticksy.com/.

Best Regards

Qode

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi the latest updated file does not contain revolution slider 3.0.95 as suggested by you, how to update the rev slider to latest version… the downloadable file still has 3.0.3!

QODE

Hi,

Sorry for that. Our mistake. Just updated the theme again, it will be approved by TF latest by tomorrow AM.

Best Regards

Qode

  • Bought between 10 and 49 items
  • France
  • Has been a member for 2-3 years
Mariie Purchased

Lovely !!!!!

Thanks !

QODE

Thank you :)

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years

Hi,

I’m considering buying this theme. It looks great. I did have a suggestion though regarding the infographics. Perhaps you might consider creating a infographics plugin so that these elements can be used on any WordPress website. I know I would definitely be interested in purchasing that!

Thanks.

QODE

Hi,

Thank you for interest in our theme.

Infographer plugin is definitely something we plan to do, we are just too busy with other things right now.

Best Regards

Qode

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

I’m loving the theme and just about ready to buy but I do have some questions.

Is there a way or is there a plan to be able to choose the icon colors? I know the theme says the icons come in red, white and black but my branding is green and blue and would love to be able to change the color of the icons in some type of setting so it matches my brand. Is this possible or in the works?

I use the blog feature of my site quite a bit and would love to have social media buttons integrated right in so I’m not dependent on another plugin. In looking at the two column sidebar layout for example, is it possible to add social buttons below the meta info to the left of the featured image? If not, what plugin do you recommend to have social buttons not only on the actual post but also in blog view.

Lastly, can I integrate the paralax background on any page? Most of the examples have a solid background color so I’m wondering if there’s an option to have the paralax effect in those areas.

QODE

Hi,

Thank you for interest in our theme.

Changing icons colors is possible if you replace icons sprite image for color you don’t need with your custom color.

We have our custom social share added to this theme. You can see it at the bottom of the post: http://demo.qodeinteractive.com/infographer/stress-on-workplace/.

Yes, you can use parallax header or parallax shortcode on any page.

Best Regards

Qode

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Having some issues with some ul li coding. It is resorting back to the qode “text” color even though I am overwriting that for the div class in the css I am placing. Any suggestions?

QODE

Hi,

Our team can review your problem if you submit this request to http://qode.ticksy.com/ and provide ticket ID here, so I can assign this to other developer.

Best Regards

Qode

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • Referred between 200 and 499 users

Hello , i just purchased theme and never had so many problems with the theme for 45 usd :) It seems that header settings doesnt work properly . its always sticky. Infographics doesnt load and icons are not flipping. Do i need any extra plugins or js codes?

QODE

Hi,

Did you upload theme using FileZilla? If yes, fix FileZilla as explained here http://stackoverflow.com/questions/554960/how-can-i-stop-filezilla-changing-my-linebreaks and copy theme files again :)

Best Regards

Qode

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello,

I’m having an issue with the Flip images. I’ve already posted a ticket @qode. I really hope you can solve that out as soon as possible, cause lots of users are affected by that error. (and flip images are very important for my site).

Thanks!

QODE

We cannot test on Linux, while on Windows we couldn’t reproduce the problem.

Default-user

Please keep trying, cause it don’t work properly. Here is a screenshot: http://api.browsershots.org/png/original/ed/ed11b335693e6e08d112066be6333c37.png

If you run that website on your demo you can see how that don’t work…

I think that the basic must be covered (Windows 7, XP, Vista; Mac, Linux (Ubuntu, Debian)) with the basic browsers (chrome, firefox, safari and explorer) I mean, most of the people use that to surf the web, I think it is critical it can be fixed.

Thanks! Cheers!

(P.S. You can install free virtual machines on any computer to test on several OS and browers…)

QODE

Thank you for this note. We will definitely setup virtual linux machine and will test it.

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