Discussion on Infographer - Multi-Purpose Infographic Theme

520 comments found

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
mqriaz1 Purchased

Great work on the theme. Its working out great!! Is there a way to have a custom background for each section?

QODE

Hi,

Thank you :)

Yes, you can do that in the shortcode for each section.

Best Regards

Qode

Default-user
mqriaz1 Purchased

Thanks for the response. To clarify, I meant uploading a custom image as the background for each section, not just changing the color. So basically similar to the parallax section without the parallax effect.

QODE

Unfortunately, there is no option to add background image to sections. Only parallax sections support that.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi there – looks amazing!

can I have it render all in blue, instead of red?

Also, is there a demo/screenshot of the admin area? I would like to see the options available.

QODE

Hi,

Thank you :)

Yes, you can change red color to any color :)

Here are some screenshots of admin panel:

https://www.diigo.com/list/darconi/Infographer/2h9fsh05g

Best Regards

Qode

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
b_lund_ Purchased

Hi! I’ve created several headers with different logos on every page. I then load the different headers from each template. But somehow this doesn’t work when i switch pages! It’s like the template ignores the request get_header. BUT it works if i refresh the page after having switched page! Any ideas why it doesn’t get the header (get_header) intil i refresh the page?

Ticket #103273

QODE

Hi,

You will need to disable page transitions if you plan to change layout of the header, as page transition only replaces content of the page while navigating to other page.

Best Regards

Qode

Default-user
b_lund_ Purchased

Thanks! I’ve changed row 131 in functions.php to false instead of true: $has_ajax = FALSE;

It works, but somehow this also disables the section_menu. Any ideas?

QODE

Hi,

You shouldn’t do that. Just go to Qode > Global options and set Page Transitions to No animation.

Best Regards

Qode

Default-user
b_lund_ Purchased

Oh.. Thanks! Works fine^^

QODE

You are welcome :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
Kislik Purchased

Can I get the PSD of Images, ticket #101459

QODE

Hi,

all images we are using are purchased here http://www.shutterstock.com/. Did you mean icons?

Best Regards

Qode

Default-user
Kislik Purchased

i need logo

QODE

Just replied to your ticket :)

Default-user
Kislik Purchased

thank you!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Italy

Hi how can I exclude one category from portfolio page? thanks

QODE

Hi,

Unfortunately, there is no way to exclude category from the page. There is only way to set that portfolio displays items from chosen category and creates filter based on its categories. Maybe that will help you to create category on main level which will not be used in the page.

Best Regards

Qode

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Kazakhstan

I have bought this template yesterday. Now I’m understanding with it. It’s wonderful that you have included google fonts in it but you have made a mistake with no including character sets option. I’m living in country with russian language and we use cyrillic and latin characters.

Have you some ideas how can I include cyrillic characters without breaking theme core?

Default-user

I decided this question with using child theme and connection fotnt with @import in css.

QODE

HI,

I can help you to add other character sets to the google fonts. There is only small change that has to be made to functions.php. If you want, place ticket here http://qode.ticksy.com/ and include WP admin access and I will take care of that :)

Best Regards

Qode

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Ticket #105495 Please check my ticket. My site is blank now when I activated the theme. Don’t know what’s wrong.

I need an urgent solution.

QODE

Hi,

Did you upload the theme using FileZilla? If yes, please read this:

http://themeforest.net/item/infographer-multipurpose-infographic-theme/5027304/faqs/16673

Best Regards

Qode

Default-user

It’s okay now. The problem is the slider. It’s empty. I followed the instruction but the sliders are empty.

QODE

Thanks for the update. Did you manage to solve everything?

Default-user

Imported slider files are empty.

QODE

Just replied to your ticket with question.

Default-user

Hi. Did you check it already?

QODE

Hi,

We have imported sliders for you.

Best Regards,

Qode

Default-user

All is okay now. Thanks

QODE

Hi,

Just assigned your ticket to support stuff. They will review the problem and reply.

Best Regards

Qode

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello, what is the maximum height logo that can be used in the header? The logo i need to use is rectangular in shape, much taller than it is wide.

Thanks.

QODE

Hi,

the height of the logo is associated to height of the 1st level menu items via its line height property. Making logo higher will also make menu higher, but there are no limitations on that height.

Best Regards

Qode

Default-user

Thank you. Very nice theme btw.

QODE

Thank you very much :)

Default-user

Most welcome. :) Is there a way to control the minimum size of the first level menu items. I mean after it shrinks?

Thanks again.

QODE

Hi,

Unfortunately, that height is hard-coded in the JS files.

Best Regards

Qode

  • Bought between 10 and 49 items
  • France
  • Has been a member for 2-3 years

Hi, I have a problem with permaliens. That don’t work with the permalien ” / postname % / “

but it’s ok with : “Default value” What may I make?

Thanks

QODE

Hi,

Can you please submit ticket to http://qode.ticksy.com/ and include WP admin access and we will review your problem? You can also leave ticket ID here.

Best Regards,

Qode

Default-user

the ticket : Ticket #106681

thanks ;-)

QODE

No problem :)

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • United States

When the ‘Load More’ button that is automatically generated below the portfolio items is clicked is loads a duplication of the items that are already showing. I am using ” [portfolio_list type='1' columns='4' order_by='menu_order' order='ASC' number='12' category='' selected_projects='' filter='no' lightbox='yes']

The home page loads correctly and shows the first 8 out of 12 portfolio items. When the ‘Load More’ button is clicked, instead of loading the remain 4 items to show a total of 12 unique items. It loads the 8 that are already showing for a total of 16 items the original 8, twice over.

Note: This issue only occurs on the home page, i created an new page to test the shortcode and it works perfectly on that page. Thank you

Thank you for your help

QODE

Hi,

Can you please submit ticket to http://qode.ticksy.com/ and include WP admin access and we will review your problem?

Best Regards

Qode

filmscape

Ticket Submitted with admin access info: Ticket #106434

QODE

Thank you. Just replied :)

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
rylove Purchased

I submitted 2 tickets to your support area over a week ago and have had zero response.

Ticket item 1: I was wondering if it is possible to have all items load upon page load instead of scrolling down to see them and have them display then. I have a small page where most everything is already above the fold, and due to that, most people aren’t scrolling down to “activate” a few of the items on the page.

Ticket item 2: The iPad and iPhone both are looking a little glitchy. I have responsiveness turned off. On the iPhone: I can’t see the full menu On the iPad: The menu looks all messed up. I just want the whole page to display at 100% and they currently look like they’re at 150% and there is no way to zoom/pinch out.

QODE

Hi,

We just answered on your tickets.

Best Regards,

Qode

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I am having issues with the navigation bar not showing the active color on certain pages. It seems like it only works when it wants to. Any help would be greatly appreciated.

QODE

Hi,

You are probably viewing single blog/portfolio page. WP does not recognize items that are not in menu, that’s native WP behavior.

Best Regards,

Qode

Default-user

No thats not the case. I submitted a ticket to your support.

QODE

Thanks. What’s your ticket ID?

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
Kislik Purchased

three days no response ticket #106648

would be appreciate for answer

QODE

Hi,

We just replied on your ticket.

Best Regards,

Qode

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Justified Image grid isn’t working with this theme or there’s a conflict somewhere else? My galleries don’t work. Please clarify. Thanks.

QODE

Hi,

Did you try to disable Page Transition in the Qode Custom Fields for the page containing that plugin. It’s possible that this plugin will not work fine with ajax animations between pages.

Best Regards

Qode

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
vipulum Purchased

Hi the latest updated file does not contain revolution slider 3.0.95 as suggested by you, how to update the rev slider to latest version… the downloadable file still has 3.0.3!

Still waiting for that update!!

QODE

Hi,

Please download the update again. We fixed update more than week ago. You will find new version of revolution slider in the wp-content/infographer/plugins folder.

Best Regards

Qode

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
b_lund_ Purchased

I’ve created an Portfolio Item including 8 images. Can i simply use a the portfolio-shortcode in a page to display these 8 images? Also when i click on these pictures i dont want them to open in a new window but as bigger images in the same window like lightbox usually works. Possible?

QODE

Hi,

Generally speaking, you can do that if you disable link to new page. You can do that in includes/shortcodes.php and search for portfolio_list shortcode.

Best Regards

Qode

  • Bought between 10 and 49 items
  • France
  • Has been a member for 2-3 years

Hi, Can you say to me where we can buy the images which appear on the demo?

Thanks

QODE

Hi,

We purchased all images here: http://www.shutterstock.com/.

Best Regards

Qode

Default-user

Thanks !!!!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
Freezia Purchased

Hi, I just added SSL to my site, just wondering how and where I would change the following so that it is SSL.. so HTTPS instead of HTTP

http://themes.googleusercontent.com http://fonts.googleapis.com
QODE

Hi,

Those are external urls, why would you change them, they are not loaded from your server?

Best Regards

Qode

Default-user
Freezia Purchased

If it’s being loaded on the page it’s showing us as insecure content, please let me know where in theme I could change those links to HTTPs.

QODE

Hi,

Try to find them in functions.php.

Best Regards

Qode

  • Australia
  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
atlasmc Purchased

Any news when you will include woo-commerce. When I bought this it was august or September.

QODE

Hi,

Unfortunately, not at this point. We implemented WC for latest theme and we are implementing it for new one we are developing, but at this point we were not able to implement it for old themes.

Best Regards

Qode

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

First of all, congratulations on this theme, it’s brilliant! I purchased “central” but I love this one for all the interactive elements and I’m planning to purchase it.

But before that, I have 3 questions.

1) There was something that bothers me; it’s the portfolio’s transition. When you click on an image, a part of the previous background color is missing and it looks a bit weird.

Also, when the portfolio is part of the home page (at the bottom), when you click on an image; before joining the link, it goes back to the top of the page and again it’s look a bit clumsy. (For example, I prefer the transition in your theme “stardust” it looks more fluid and ergonomic)

Do you plan to fix that?

2) Can I have this kind of portfolio section (latest works) on my homepage. I also would like to have arrows. http://themeforest.net/item/lounge-clean-elegant-wordpress-theme/full_screen_preview/4616086

3) I love the “Stardust” footer , could I have the same with this theme?

And again, amazing work!

QODE

Hi,

Thank you very much :)

1) You can choose any of the transitions: fade in/out, up/down, left/right, etc. It was just our choice to use that one on demo :)

2) Unfortunately, we don’t have portfolio slider, we have portfolio list shortcode and you can set how many items in the row and how many rows

3) You can use same widgets we used in Stardust, but making it full width is possible using custom CSS

Best Regards

Qode

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