Discussion on Infographer - Multi-Purpose Infographic Theme

578 comments found

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • United States

Hey guys. First, let me say this theme looks awesome. Well done. Second, any chance we could get a plugin version of the infographics. I have another theme and would love to implement this functionality into it.

Thanks!

QODE

Hey,

Just replied to same comment :)

Qode

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years

Please see ticket #225225 in response to an earlier reply. This matter is very urgent. Thanks again.

QODE

Thanks :) Just assigned it to our support team.

Default-user

Thank you Ive received the reply and responded :)

Default-user

just checking in on this as it is very urgent…I appreciate the support. Thanks

QODE

Thanks. Just told support to take a look and reply.

Default-user

Hi, The response I received about my rev slider error at http://tankxperts.com.s68355.gridserver.com/ is completely unacceptable (I was told told that they believe it is supposed to work this way…???) as you can see by selecting any page then home again the slider has some sort of load error. I’m down to the wire on this I would just like it to work as it was advertized to me on your demo site, and the way I expected it to function when I purchased it.

I really need this to be resolved as my deadline is today, I cant stress how urgent this is.

I love the theme I just need it to work.

QODE

Hi,

Can you replace slider with one slide on your home page with title image?

Qode

Default-user

I need to use the slider as ill be adding more slides to it.

QODE

I think problem might be one slide, can you try to add one more?

Default-user

Ive added another slide and it is still loading before the page loads

QODE

Hi,

We need to check with RevSlider developers this behavior, as we have older version of rev slider on our demo site and it’s working fine, while it’s not working well on your version.

Qode

Default-user

can you send me the older version of the plugin that you have on your demo site and ill just use that.

QODE

Hi,

Yes, but not sure if it will work well with latest WP. I am sending it to your ticket.

Qode

  • Has been a member for 0-1 years

Hi can I add a custom search bar to this theme? I tried doing it on my website and didn’t particularly like the outcome. The website is Resourcedat.com. Tnx

QODE

Hi,

Please submit ticket to http://qode.ticksy.com/ and include WP admin access so our support can help you.

Qode

  • Has been a member for 0-1 years

Hi can I add a custom search bar to this theme? I tried doing it on my website and didn’t particularly like the outcome. The website is Resourcedat.com. Tnx

QODE

Hi,

Just replied to same comment above.

Qode

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years

Hi,

I have submitted a new ticket #226655. I’m really hoping someone can check it out asap.

Thanks

QODE

Hi,

No problem. Our support will help you.

Qode

Default-user

Hi ….It seemed this was pretty much sorted out by the team about 2 hrs ago but now it seems back to the original problems?

PS I have not been in the control panel yet today

QODE

Thanks. Support team will take a look again.

Default-user

It still seems to be going back and forth ….could this be the support team working on it?

QODE

Okay, just told them again.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi there ! How i can change tabs colour?

QODE

Hi,

It’s associated to one of main colors. If you just want to change tabs color, you can do it with custom CSS. You can submit this request here: http://qode.ticksy.com/ so our support can help you.

Qode

Default-user

Thank you ;) i also have another Ticket: #226713. If you can help me with this. thank ypu in advance. Regards, Semjon

QODE

No problem :) Just assigned it to our support team :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Please respond to Ticket #224957. Thank you.

QODE

No problem. Thanks.

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years

Hi I just responded to ticket #226655. Could you please have the support team look at it.

Default-user

Actually I have resolved this …Thanks

QODE

Glad to hear that you have resolved your problem :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, I send a ticket please give answer. Ticket id #226551 Thank you.

QODE

Hi,

Our support team is handling tickets by date (asc), they will get to your ticket.

Qode

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

I just installed this theme but cannot find the actual infographics or anything like them? I swear I’m not an idiot…it’s somewhat urgent, need help.

QODE

Hi,

Did you import demo content? It’s alway easiest to start learning theme from it.

Qode

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years
dryurix Purchased

Excelent theme , awesome panel ,congrats

I need help , the logo dont show

thanxs

QODE

Hey,

Thanks a lot :)

We can take a look if you submit ticket to http://qode.ticksy.com/ and include WP admin access.

Qode

Default-user
dryurix Purchased

I have submitted a ticket #229184 thanxs

QODE

Thanks. Just assigned it to support team :)

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years

Hi,

I have submitted a ticket #228774. Thanks.

QODE

Thanks. Just assigned it to support team :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi there! I`ve got question. While testing my web site on PageSpeed Insights it said that /wp-includes/js/thickbox/loadingAnimation.gif The following requests are returning 404/410 responses. Either fix the broken links or remove the references to the non-existent resources. Could please help me where i can delete this row not to load on web site or any other suggestion. Thank you in advance.

QODE

Hey,

Sure. Please submit ticket to http://qode.ticksy.com/ and include link to your web site so we can take a look and help you.

Qode

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
undie Purchased

Hey guys,

Love the theme. Just waiting on a response on ticket #229566

Cheers!

QODE

Thanks. Just assigned it to support team.

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years

Hi,

I was having a bit of trouble with the Ipad / Iphone . Just wondering if you can check out Ticket: #231011

Thanks.

QODE

No problem. Just assigned it to support team :)

Default-user

Great thanks i got the reply…I just responded to it:)hoping I can resolve this today

QODE

Thank you. Just assigned it to support team.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
Muzafar Purchased

Great theme guys!

QODE

Thank you very much :)

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • United States

Hi there, I am trying to find a theme where I can make it look like this url below. Pls let me know if doable. thx

http://www.hireapcpro.com/wp-content/themes/3clicks/images/home-sample.jpg
QODE

Hey,

Just replied to same question at Bridge theme comments. Bridge is our most customizable theme, so definitely suggest that one for your project.

Qode

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years

Hi …Still having some problems with the slider fonts ticket #231153. Thanks:)

QODE

Thanks. Just assigned it to support team.

Default-user
Rhino111 Purchased

Still cant figure this out, figured it was something simple…any updates?

QODE
QODE Author

Just assigned it again. They will handle your ticket.

Default-user
Rhino111 Purchased

latest test was not successful hoping we can hammer this solution out today:)

QODE
QODE Author

Just discussed it with support, they are taking a look again. They can see the problem is back.

Default-user
Rhino111 Purchased

thanks!:)

Default-user
Rhino111 Purchased

It was a plugin conflict …Thx ,great work guys :)

QODE
QODE Author

Great :) Thanks for the update :)

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

No Support in the Support Forum? :(

QODE
QODE Author

Hey,

What’s your ticket ID? I will make sure it’s handled.

Qode

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
Rhino111 Purchased

The only other problem im having is with my social icon placement in the header Ticket: #232847.

QODE
QODE Author

Thanks. Just assigned it to support team

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