Hey guys. First, let me say this theme looks awesome. Well done. Second, any chance we could get a plugin version of the infographics. I have another theme and would love to implement this functionality into it.
Just replied to same comment
Please see ticket #225225 in response to an earlier reply.
This matter is very urgent. Thanks again.
Thanks Just assigned it to our support team.
Thank you Ive received the reply and responded
just checking in on this as it is very urgent…I appreciate the support. Thanks
Thanks. Just told support to take a look and reply.
Hi, The response I received about my rev slider error at http://tankxperts.com.s68355.gridserver.com/ is completely unacceptable (I was told told that they believe it is supposed to work this way…???) as you can see by selecting any page then home again the slider has some sort of load error. I’m down to the wire on this I would just like it to work as it was advertized to me on your demo site, and the way I expected it to function when I purchased it.
I really need this to be resolved as my deadline is today, I cant stress how urgent this is.
I love the theme I just need it to work.
Can you replace slider with one slide on your home page with title image?
I need to use the slider as ill be adding more slides to it.
I think problem might be one slide, can you try to add one more?
Ive added another slide and it is still loading before the page loads
We need to check with RevSlider developers this behavior, as we have older version of rev slider on our demo site and it’s working fine, while it’s not working well on your version.
can you send me the older version of the plugin that you have on your demo site and ill just use that.
Yes, but not sure if it will work well with latest WP. I am sending it to your ticket.
Hi can I add a custom search bar to this theme? I tried doing it on my website and didn’t particularly like the outcome. The website is Resourcedat.com. Tnx
Please submit ticket to http://qode.ticksy.com/ and include WP admin access so our support can help you.
Just replied to same comment above.
I have submitted a new ticket #226655. I’m really hoping someone can check it out asap.
No problem. Our support will help you.
Hi ….It seemed this was pretty much sorted out by the team about 2 hrs ago but now it seems back to the original problems?
I have not been in the control panel yet today
Thanks. Support team will take a look again.
It still seems to be going back and forth ….could this be the support team working on it?
Okay, just told them again.
Hi there ! How i can change tabs colour?
It’s associated to one of main colors. If you just want to change tabs color, you can do it with custom CSS. You can submit this request here: http://qode.ticksy.com/ so our support can help you.
Thank you i also have another Ticket: #226713. If you can help me with this. thank ypu in advance.
No problem Just assigned it to our support team
Please respond to Ticket #224957. Thank you.
No problem. Thanks.
Hi I just responded to ticket #226655. Could you please have the support team look at it.
Actually I have resolved this …Thanks
Glad to hear that you have resolved your problem
Hi, I send a ticket please give answer. Ticket id #226551
Our support team is handling tickets by date (asc), they will get to your ticket.
I just installed this theme but cannot find the actual infographics or anything like them? I swear I’m not an idiot…it’s somewhat urgent, need help.
Did you import demo content? It’s alway easiest to start learning theme from it.
Excelent theme , awesome panel ,congrats
I need help , the logo dont show
Thanks a lot
We can take a look if you submit ticket to http://qode.ticksy.com/ and include WP admin access.
I have submitted a ticket #229184 thanxs
Thanks. Just assigned it to support team
I have submitted a ticket #228774. Thanks.
Hi there! I`ve got question.
While testing my web site on PageSpeed Insights
it said that /wp-includes/js/thickbox/loadingAnimation.gif
The following requests are returning 404/410 responses. Either fix the broken links or remove the references to the non-existent resources.
Could please help me where i can delete this row not to load on web site or any other suggestion.
Thank you in advance.
Sure. Please submit ticket to http://qode.ticksy.com/ and include link to your web site so we can take a look and help you.
Love the theme. Just waiting on a response on ticket #229566
Thanks. Just assigned it to support team.
I was having a bit of trouble with the Ipad / Iphone . Just wondering if you can check out Ticket: #231011
No problem. Just assigned it to support team
Great thanks i got the reply…I just responded to it:)hoping I can resolve this today
Thank you. Just assigned it to support team.
Great theme guys!
Thank you very much
Hi there, I am trying to find a theme where I can make it look like this url below. Pls let me know if doable. thx
Just replied to same question at Bridge theme comments. Bridge is our most customizable theme, so definitely suggest that one for your project.
Hi …Still having some problems with the slider fonts ticket #231153.
Still cant figure this out, figured it was something simple…any updates?
Just assigned it again. They will handle your ticket.
latest test was not successful hoping we can hammer this solution out today:)
Just discussed it with support, they are taking a look again. They can see the problem is back.
It was a plugin conflict …Thx ,great work guys
Great Thanks for the update
No Support in the Support Forum?
What’s your ticket ID? I will make sure it’s handled.
The only other problem im having is with my social icon placement in the header Ticket: #232847.
Thanks. Just assigned it to support team
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