Gorgeous theme! Thanks for such great work. I am hoping you can point me to the setting that allows me to make this a one page format. I can’t seem to find it. I appreciate it.
Thanks a lot
Please submit this to http://qode.ticksy.com/ and our support will show you how to do this. You can also read about Menu Anchors in our documentation
hello, can you help me with the ticket #229184, many thanks
Just assigned it to support team. It’s Sunday here, so they will be able to handle it tomorrow.
figured it out. options are white and dark. confusing. should be light and dark.
Thanks for the update And for the note.
Hi I was just wondering about a portfolio layout question. Just submitted a ticket #235896. Love the Theme!)
Thank you. Just assigned your ticket to support team.
I just replied to this and attached screen shots ….Thanks!
Thanks. Our support will take a look and reply back.
I just submitted a Ticket: #236435. Hopefully I can get a responce today. thanks!
Thanks. Just assigned it to support team.
great i really hope they can look at this today
Yes, they are working on it now
Just checking in on a couple of tickets
Thanks. Just assigned them to support team
hi the solution the developer tried for Ticket: #236215 caused a major problem can we revisit my responce ….thanks
just checking on this its pretty urgent
Sorry, we are not CET time zone. Just assigned your ticket to support team.
Hi, Please see my latest comments. This problem seems to be snowballing and the site is now live.
We just replied to your ticket
thanks…I just updated the thread, Ticket: #236215. What time does the support go until? Id love to get this sorted before the weekend.
this is very disappointing
We are spending lot of time to help you and I just assigned your ticket to support team.
im creating a new slider myself please disregard
Is this theme compatible with visual composer?
Unfortunately, it’s not, it’s based on shortcodes.
Just wondered if you had this a just an HTML version – or is that included?
Unfortunately we don’t have it, we are focused only on WP themes
Just hoping for a quick response on ticket #229566.
Thanks. Just assigned your ticket to support team
Which files need to be installed to access all of the icons and possibly just a replica of the demo site, I am not experienced with code or anything, will I have to use filezilla?
Thanks for the help, this theme looks incredible!
Please submit ticket to http://qode.ticksy.com/ and include WP admin access so our support can help you with the import
I have submitted a ticket Ticket: #243120
Thanks Our support can take a look tomorrow AM, as it’s 10 pm here.
We’ve just transferred our site to a new host and keep getting this same error message…
Parse error: syntax error, unexpected ’$fontArrays’ (T_VARIABLE) in /home/harharco/public_html/www.isgroup.net.au/wp-content/themes/infographer/includes/google-fonts.php on line 1
What can you recommend?
Here is solution for your problem: http://themeforest.net/item/infographer-multipurpose-infographic-theme/5027304/faqs/16673
Any ETA, when will you have this available as a plugin? I am eagerly waiting.
at this point we can’t commit to any deadline when it’s going to be developed. Thanks for your interest.
In the homepage, I’m using section and I need to put a background image on one section, how can I do that? It doesn’t look good with parallax. I want a fixed image. Please help
please submit your ticket to http://qode.ticksy.com/ with link to the page where you want to have background image for section and our support staff will help
I already fixed it
Great to hear that you have managed it
In a pie chart, is there any way to make one of the legend options bigger than the other as far as text goes?
For instance, if I half a pie graph with 2 stats in it, “good” and “bad”, I want to make the “good” text much bigger than the “bad” text in the legend.
Does that make sense and is that possible?
I think this can be done with custom CSS. Please submit ticket to http://qode.ticksy.com/ and include WP admin access so our support can help you with that.
How can I do a 3 column page ( 1/4, 1/4, 1/2)?
Unfortunately, that’s not possible with this theme.
My client is having issues with the nav bar working in safari. The links that go to internal and external pages are working fine.
However, when we try to use a link that goes to a section within the homepage, it does not work.
This issue only arises in safari.
Any idea on this?
Can you please submit ticket to http://qode.ticksy.com/ and include WP admin access so we can debug the problem?
Have gone ahead and done this! Thanks
Hi, have you developed the Infographics plugin yet? We’re eagerly awaiting it!
Unfortunately not, we just got too busy with other priorities and improving our framework.
ok, thanks. I see you have the infographics on all your themes, so we can buy one of the other designs!
Hi having trouble making the top homepage slider, and also finding the list of recommended plugins to use with the theme. www.whatisnaturopathicmedicine.com
Can you please submit ticket to http://qode.ticksy.com/ and include WP admin access so we can take a look at it?
it is possible to display the number of comments on the blog mainpage.
I mean under the date, the “posted by” and the Cathegory an filed like “xx Comments” ?
That would be great
There is no option for that in theme. You can create a ticket on qode.ticksy.com and our support team could help you which file to edit in order to add that on your template.
In the demo the menu is in the middle of the website, on my website it is on the left site.
What must i do to have the menu in the middle, too?
On home page on our demo site, there is main menu, that is left aligned and there is section menu (which is shortcode) that is center aligned. Section menu is auto generated from section on that page.
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