Discussion on Infographer - Multi-Purpose Infographic Theme

520 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi I noticed that on iphone in landscape view, there is still quite large space at the left and right of the content (it seems to be the same with your other themes). While it is still very readable, the content could be bigger and therefore more visible.

Is it something that you are aware of ?

QODE

Hi,

We will review all responsive sizes once we are done with WPML integration. That’s highest priority right now for us.

Best Regards

Qode Interactive Team

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Heylow,

how do you control the section’s padding options in the shortcode now that it has been implemented?

Thank you!

QODE

Hi,

there is option in popup for section shortcode named “Top/Bottom Padding” and there you can define padding for top and bottom of section. you can also add “top_bottom_padding=’’” attribute in existing shortcode and enter value for top/bottom padding.

Best Regards

Qode Interactive Team

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Sorry if this has already been asked or reported, but the slider doesn’t appear at all for internet explorer.

QODE

Hi,

Can you email me temporary admin access to support@qodeinteractive.com and I will take a look?

Best Regards

Qode Interactive Team

Default-user

Email sent! Thanks.

QODE

Just replied. Asking ThemePunch about solution. Will reply once I get it from them.

Default-user

Thanks for that!! Your demo looks pretty bad as well in IE. The slider is under the sub menu. Not sure if you were aware of this.

QODE

Hi,

I’ve just tested our demo web site in ie9 ad ie10 and didn’t find any problem. We didn’t update slider on demo web site to 3+ version, and you have latest version. Btw, ThemePunch replied that they will review your issue on Monday, as their guy doesn’t have windows box at home.

Best Regards

Qode Interactive Team

Default-user

Thanks! I must say that Qode gives the BEST support I have experienced with a theme!

QODE

Thank you very much :)

  • Sold between 1 000 and 5 000 dollars
  • Exclusive Author
  • Has been a member for 4-5 years
  • Referred between 1 and 9 users
  • Bought between 1 and 9 items
  • United States

Do you have plans to release this in HTML version? We don’t use CMS and some of the functions will be very useful.

QODE

Hi,

Unfortunately not.

Best Regards

Qode Interactive Team

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • United States
thelng Purchased

Do you have dummy content for this theme?

QODE

Hi,

yes. If you have trouble installing it, email me at support@qodeinteractive.com and I will help you :)

Best Regards

Qode Interactive Team

thelng
thelng Purchased

Where is it located inside the theme folder that we download?

QODE

Hi,

You should go to your Downloads at ThemeForest and download All files & documentation.

Best Regards

Qode Interactive Team

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi:

I have enabled the “back to previous” button for Blog posts but no back button is showing on my posts.

Thanks

QODE

Hi,

Can you email me temporary admin access to your web site and link to page with problem to support@qodeinteractive.com and I will take a look?

Best Regards

Qode Interactive Team

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello,

I’m interested by this theme, but is it internationalized (translation ready) ?

Did you included .po et .mo translation files ?

In fact, I’m french and it’s important for me.

Thank you for advance.

QODE

Hi,

Thank you for interest in our theme.

It’s translation ready and next week it will be WPML ready (you can still start using WPML before official release is out).

Yes, po&mo files are included.

Best Regards

Qode Interactive Team

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi there, I just purchased the theme but it seems that there’s a problem with the child theme. It doesn’t recognize the parent theme and I’ve got the following message in wordpress administration : “Parent theme is missing please install infographer” !

QODE

Hi,

There was a typo mistake and we fixed it. Here is updated version until it’s released on ThemeForest:

http://demo.qodeinteractive.com/infographer-child.zip

Best Regards

Qode Interactive Team

Default-user

Perfect ! Thank You very much :D

QODE

You are welcome :D

  • Bought between 100 and 499 items
  • France
  • Has been a member for 1-2 years

Hello, great template, where can i change the red color into blue in one step (same as infographer option in the demo page) ?

Thank you

QODE

Hi,

Thank you.

You can change the 1st main color in Qode > General options.

Best Regards

Qode Interactive Team

Default-user

thank you. very good template.

QODE

You are welcome and thank you :)

  • Bought between 10 and 49 items
  • Exclusive Author
  • France
  • Has been a member for 2-3 years

hello the live preview don’t work…

QODE

Hi,

Thanks for that. There is some problem with internet routes today. I am trying to investigate if that’s the problem, or our server is down for some reason. I will keep you posted.

Best Regards Darko

QODE

Hi,

definitely it’s a problem with internet routes. It’s working for me when I use my cable internet. But when I use my backup link via cellular network, it doesn’t work. Also, whole day, many web sites are extremely slow for me, might be problem with some optical cable between Europe and USA, as we are based in Europe and our hosting is in USA.

Best Regards

Qode Interactive Team

keyser31

the pb is already here i can’t see the demo…. :(

keyser31

Oups google say to me : don t find url

QODE

Type it directly in browser URL field, not in google, or go here and click preview:

http://themeforest.net/item/infographer-multipurpose-infographic-theme/5027304
keyser31

Yes i have take direct in brower but i can acess… and the themeforest preview don’t work… i don’t know why… :(

QODE

Very strange, I don’t know what is wrong, just tested it with proxies all over the world and worked for me. Maybe you can try to empty cache of your browser?

keyser31

Hi , i have empty cache , re start my box and the pb is already here , i think the pb is to your side because i can see the live preview of other autor…

QODE

I don’t know what is wrong. Tried everything, but can’t figure it out.

keyser31

Yes very strange if help the message display when i try prewiew : Page Web inaccessible Impossible de trouver le serveur de demo.qodeinteractive.com, car la résolution DNS a échoué. DNS est le service Web qui convertit les noms de sites Web en adresses Internet.

:( i went to see your work

keyser31

ps : the pb is the same with all your preview

QODE

Can you try it from some other place, with different internet provider?

keyser31

i will try and feedback tomorow

keyser31

I have try in a friend house ( we have the same provider) and for him no pb…... i don t understan an idee?

QODE

I don’t know, other customer just mentioned some Cloud Cache on Mac, maybe you can research it.

keyser31

I don’t have mac… i don t know :(

keyser31

in the item page : “http://themeforest.net/item/infographer-multipurpose-infographic-theme/5027304” i can’t view the picture

QODE

Sorry, what picture?

keyser31

the images under live preview buttons (i can see there is litle pictures , but because the conection fail, i cant see) i hop i am clear my english is bad , tks for your patience

QODE

That’s definitely problem on your end. I can’t fix it.

keyser31

ok i can see the support is quik… ;)

QODE

thank you :)

  • Australia
  • Bought between 100 and 499 items
  • Has been a member for 2-3 years

Hi, iphone version seems a little unfinished. Charts warped and all not quite polished. Are the handset versions being worked on for the next release? Thanks.

QODE

Hi,

Yes, we are constantly improving this theme, it just got released 9 days ago and we already did 2 big updates :) What version of iPhone do you have and can you share screenshots of problems you see? :) That will help us to address issues faster :)

Best Regards

Qode Interactive Team

Default-user

Hello,

Here is the screenshot of one: https://www.dropbox.com/s/2fjym3ggrqcu8t7/Photo%201-07-13%203%2004%2003%20PM.png

I am using a iphone 4s, iOS 6.1.3

Thanks.

QODE

Hi,

Oh, yes. That’s parallax section.

Having parallax working fine on IOS is general problem and as far as I know no one addressed it at ThemeForest. Recently, I’ve been reading a lot about this topic and found couple of interesting article which might help to implement parallax on IOS.

For now, you can go to theme options in the admin and turn off parallax just for touch screen devices. That will make parallax working on computers, but not on phones & tablets where it will render parallax sections one below other.

Best Regards

Qode Interactive Team

Default-user

ok, thanks… hope parallax gets it sorted.

QODE

Yeah :) I would love it :) I think it should based on research so far :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Random question, but with the correct styling, do you think that BuddyPress could be added to this theme successfully?

I am looking for a theme to take my community to the next level and this has a plethora of excellent aspects to it – a great theme in its own right. However, for me personally, it just needs BuddyPress added. Do you think it would be possible?

Thanks.

QODE

Hi,

Unfortunately, we didn’t test our theme with BuddyPress.

Best Regards

Qode Interactive Team

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Just wondering whether the portfolio pages will get picked up by the search engines? Are they ajax driven?

QODE

They will, as Google will crawl pages without ajax, directly loading each link.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Just wondering whether the portfolio pages will get picked up by the search engines? Are they ajax driven?

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

Hi there, I’ve imported the dummy content and the menu does not unfold but appears full screen with several lines covering half of the page. How come? Thx.

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

Ignore my previous message, I simply forgot to choose the navigation. :confused:

QODE

Thanks for the update :)

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years

Love the theme! Color changes are not working for me. I had the previous issue with the child theme – got the new child theme installed, but now I’m not able to get the logo to show nor any of the colors in the color options to change.

QODE

Can you email me link and admin access so I can take a look? Our email is support@qodeinteractive.com.

Default-user

Thanks for looking into this! I sent the credentials to you several hours ago. Looking forward to getting this going!

QODE

Thanks. I will reply today :)

Default-user

All I received was a message stating that files were missing from the parent. I responded stating 1- that I didn’t change anything but simply installed the theme, and questioned 2- If the parent theme has been updated. NOW – Getting no response, I’ve deleted the old parent theme and just res-installed the current parent theme that exists on Themeforest. AND – I’m still having the same issues – no ability to change the colors nor have th elogo show up.

QODE

Hi,

I replied yesterday with suggestion to check permissions of files, as that’s probably the reason why they can’t load. Did you solve it?

Best Regards

Qode Interactive Team

Default-user
joecool Purchased

It does not appear to be a file permissions issue. I just sent you the ftp access you had requested.

QODE

I just fixed your issue and replied to your email. It was .htaccess issue on your server.

Best Regards

Qode Interactive Team

Default-user
joecool Purchased

Yes, thank you for being so helpful throughout the process! I highly recommend this theme to everyone! The authors are very bright and very helpful!

QODE

Thank you very much :)

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

Great theme and a pleasure to work with! Could you please tell me where I can translate the “SHARE” of the Facebook and Google+ buttons please? Thx.

QODE

Hi,

We will update translation files and upload new version later today.

Best Regards

Qode Interactive Team

ZeldaWyler

Thanks a lot!

QODE

You are welcome :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi there ! I would like to disable the link toward project page for portfolios items (but keep the hover effect), do you know how I could do that ?

Thx !

QODE

Hi,

You can edit portfolio list shortcode in includes/shortcodes.php.

Best Regards

Qode Interactive Team

  • Bought between 10 and 49 items
  • Exclusive Author
  • France
  • Has been a member for 4-5 years
  • Sold between 1 and 100 dollars

Hi,

Your demos are not available !

Thanks

QODE

Hi,

our server recently changed IP address and it looks your DNS is caching old IP address. I will contact my hosting again to ask them if there is anything we can do to fix this problem.

Best Regards

Qode Interactive Team

poivre

than you… Can this theme be used for something else than infographics… And could it include a small ecommerce page… I love the design and the UI…What’s your opinion ?

Best

QODE

Hi,

we plan to add Woo Commerce integration during the summer. Theme has lot of features and you can use blog, portfolio, parallax, create unlimited layouts for pages, etc.

Best Regards

Qode Interactive Team

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