250 comments found

I registered yesterday and still haven’t been activated. I have been trying to get my theme live on my website for several days. I have uploaded it several times to Drupal but the theme still doesn’t show up for me to use. I am getting extremely frustrated. Please activate my registration so I can get some assistance.

worthapost

Sorry for replying late.

I have activated all pending accounts. Now I will actively provide support.

Thanks Regards

worthapost

Please make sure you upload “icompany” theme folder to “your_drupal_installation/sites/all/themes/” directory on your server.

Thanks Regards

STILL have not had my registration activated (15 days)http://dmypbau5frl9g.cloudfront.net/assets/smileys/crying-c214a0c08de3c69e7f22469036bb7f39.png. Wishing I had not purchased this Drupal theme because of the poor customer support. PLEASE ACTIVATE.

worthapost

Sorry for replying late.

I have activated all pending accounts. Now I will actively provide support.

Thanks Regards

Just purchased this theme. First steps are painful. Restoring the database didn’t work because my server doesn’t like the big file. So I manually imported the db.

But most painful, after the restore, the user table is also overwritten. Have no clue why. And nowhere in the documentation could I find the credentials. Maybe I’m missing something.

But definitely not as smooth as I expected.

worthapost

Hello

After restoring the database, your old database is going to be erased thats why you have to use demo content on fresh install only.

Thanks Regards

Plus, the slider on the front page behaves weird on my ipad. Goes black in between two slides. Should’ve tested it more, I guess.

Hi – can you please authorise my support account? Need to view some threads urgently. Thank you.

worthapost

Hello,

Sorry for late reply.

We have activated all pending accounts. We are back to themeforest and shall give continued support now.

Thanks Regards

Purchased the theme a few days ago, I would reaaaaaaaalllllllllllly like to have my account activated on your support forums…. the search box doesn’t appear to anonymous users and I can’t figure out how to get my contact Modal block to associate itself with the Feedback button. Several other questions, but they can be solved if you just let my account be activated! PLEASE! I love this theme, but I really need help with the first steps….

worthapost

Hello,

Sorry for late reply.

We have activated all pending accounts.

Please make sure you set appropriate permission to search module for anonymous users.

Please create a contact form using webforms module make it available as block. Then place this block in a modal window and call it via feedback link.

Feedback link can be changed from theme settings page.

Thanks Regards

I have a problem with frontpage and slideshow, but only when accessed from another computer in network. Slideshow don’t work, I see all images from slideshow on same page one over another, and everything else is in mess too. On my computer where I run server everything is ok. Any idea why?

Default-user

Also I would like my account for support forums activated

worthapost

Hello,

Sorry for late reply.

This is because your site resources cannot be accessed from different computer. Check local apache settings or test on live server.

Thanks Regards

Hello, I would like my account for support forums activated. Also is it possible to center images in portfolio section. Now images are aligned left, I would like to align it center.

hello,

I did not want to buy drupal, I wanted to wordpress. Is it possible to go back?

Starting to second-guess my purchase considering the level of support here. I’m getting an error immediately after changing slider types.

Fatal error: Call to undefined function piecemaker_slider_helper() in /home/dpidev/public_html/drupal/includes/form.inc on line 1513

Please activate my support account, so maybe I can search the forums? Thank you.

by
by
by
by
by
by