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I seem to be having the same issue with the “white page” loading. Anyone know how to resolve this issue?
-edit: issue was resolved by deleting lines 32 & 33 in functions.php. Thanks ginaalessia!
Two questions:
1. How can I add additional backgrounds? Or, is it easiest to just edit one of the BG images?
2. On the pages the white background is wider than the rest toward the bottom. Is it possible to make the entire page the same width sitewide?
Appreciate it.
Hi there,
1. It’s easier to edit the existing ones.
2. Can you send me your url so I can take a look? Does this happen on my demo page too or just on your website?
Cheers!
1. I will edit my images to use the name of your defaults, thanks.
2. Site URL: http://cahandsandvoices.org/wptemp
2a. I see this on your demo page too. It’s not so noticeable on the landing page of your demo site at http://www.freaklife.com/innovative/. However, if you go to any of the other pages (http://www.freaklife.com/innovative/about/), you will see the fat horizontal ribbon that’s white. I want that eliminated. It looks like it’s the ContentBG. What do you recommend I do?
Thank you sir!
I’m sorry but I still cannot see it
Can you send me a screenshot please?
Cheers!
I fixed the ‘white ribbon’ I was talking about. I needed to upload an image I wanted for the html_bg to get the right look. Refresh the page now. Thanks!
One additional problem, scroll to the bottom, you’ll see an error Notice: get_theme_data is deprecated since version 3.4! Use wp_get_theme() instead. in /data/24/2/77/24/2240676/user/2461920/htdocs/wptemp/wp-includes/functions.php on line 2824
Is it really suggesting I should go into WP functions.php and change ‘get_theme_data’ => ‘wp_get_theme’?
Yeah, it should be this. If you encounter any problems let me know.
Cheers!
Hello, I’m having the “white page” issue. My home page isn’t loading but I am able to access my wp-admin. Please help.
www.crawfordyinglinginsurance.com
During the initial load, before the site goes completely white, I was able to pause loading to read this message (attached). I need help on this ASAP, this is for a client site and it needs to be up and running for them. If it costs me a little extra to get immediate service, I will pay it.
Sorry, couldn’t do the attachment. The warning I see is the two lines of code you have in the functions.php are deprecated. Not sure if that is causing the problem or not. The two deprecated functions are get_settings and get_theme_data.
Hi there,
Go to your TF account, download the latest version of the themes and replace the files:
“functions.php” from the theme folder, and “contact-form.js” and “contact-form-widget.js” from the “js” folder with the new version.
Cheers!
Thanks the site is back up. The site is still showing two notices at the top of the page that some code is deprecated…help?
Please let me know what notices.
Cheers!
Hi, great work. The client is happy!
However, I just got a message about an update… Is there any way I can transfer license to the client, who was actually the client of my client…haha I have already emailed her with a copy of the theme to update and a copy of my license certificate. Please advise. Thanks.
Hi there,
I’m not sure what you mean about “licence transfer”. Can you please explain?
Cheers!
Portfolio Customization:
So far, I love the site, I’m developing it for a yoga studio and i want to use the portfolio as a way to filter all their class offerings (meaning portfolio categories will be class categories, and portfolio objects will be the different types of classes.
To make this work, I’m hoping to remove the portfolio overlay and make the entire portfolio preview image clickable. I would also love to be able to display the title of the portfolio object (the title of the class) above or below the image in both the front page Our Works portfolio preview section and in the main portfolio page.
And lastly, on the front page “Our Works” portfolio preview section, where can I change the link “View Portfolio” to “Browse All Classes”
I’m developing it locally so I don’t know how I could show you, but I can email screenshots if that helps.
Thanks in advance for your help!
Hi there,
I’m not sure what portfolio overlay are you talking about. Also, the portfolio items are clickable.
To add a title in both the portfolio page and on the homepage you’ll need to edit the following files: “three-columns-portfolio_page.php” and from the “includes” folder the file named “portfolio_work.php”.
In the file named “portfolio_work.php” you can find the text to change on line 6.
Cheers!
Thanks for the quick reply. Portfolio overlay is when you hover the mouse over a portfolio item, the div class “latest portfolio overlay” comes up on the homepage and the div “portfolio overlay” on the portfolio page. I’m referring to the little bar that appears when you hover, it has two icons, one on the left that represents the media type (pic, video, audio) and one on the right that is a link symbol. It’s about 18px in height.
It’s interesting, because I notice that on your demo site, on the homepage latest works portfolio view the entire image isn’t clickable, you have to click one of the icons on the latest portfolio overlay, but on the actual portfolio page the entire image itself is clickable and leads you to that page. For some reason mine does not, both the latest works portfolio on the homepage and the portfolio page, require me to click one of the icons on the portfolio overlay, so my goal is to remove the overlay and make the portfolio images themselves click through to the corresponding page.
I hope that helps and your continued assistance is appreciated!
You can do the following changes in the “portfolio_work.php” file and in the “three-coulmn-portfolio_page.php”.
From line 31 you can wrap the following code into a link, like this:
Note that I’ve added also the title at the end.
Cheers!
Hey I have a question regarding changing the Header, Footer, Background and Body color throughout the site. It seems to be grey and I need the main colors of the site to be Earthy tones of green/brown. I’m wondering how I would change the background color from grey to green or if there is some sort of CSS coding I can add in on the style editor.
Also, I’ve compressed and re-sized the logo for my site but I can’t keep reducing the size without completely distorting the logo to fit in the space at the top of the home page. How do I make the space at the top of the home page bigger to fit the logo? If you’d like to check it out the site is www.balemountains.org.
Thanks!
Also, I centered the text but for some reason on the pages there is a big empty white space to the right of each page (see, http://balemountains.org/the-park/history/)
Why is this?
Hi there,
I’ve checked you website but it currently doesn’t have my theme installed.
Cheers!
Sorry, I had to switch themes while I’m not working on it so that the new theme isn’t live. I just re-activated the theme. Please see above comments regarding the theme. Thanks!
Hey sorry I switched to a default theme when I’m not working on Innovative. It’s back up now, so please have a look if you can! Check this link as opposed to the one above please http://balemountains.org/plan-your-trip/what-to-bring/
Thanks!
Hey I don’t want to be annoying but I do have to figure this out. The thing is I’m not supposed to make the theme live for extended periods of time until my work is approved. Do you have a phone number so I could ask you about these issues when a time is convenient for both you and I? I am able to work on these issues between 12 and 2 EST.
Let me know what works best!
Thanks again
Hi there,
I’m available almost non-stop
Simply use the contact form on my profile page when you’re available and I’ll reply you right away so you can enable the theme.
Cheers!
Hi,
Are you available right now? If so, please check out the page and if you could address my issues.
Thanks!
I am now.
Cheers!
Will you be available today at 9:00am EST?
Could you call me at 203-739-5161 so I could resolve these issues because it’s difficult for me I keep missing you on here and I really need to get these problems resolved but I can’t have the website live for long periods of time for you to look at it. Could you either call me or e-mail me at cassandra.depecol@gmail.com
Thanks
Or if you could make yourself available today at 12pm EST, I really need to get this thing worked out. Please preferably email me but if you can’t then let me know on here. Thank you.
Sent you an email.
Cheers!
Could you please please respond to my email? Ill do anything. This needs to be taken care of ASAP and I’ve been waiting for you to get back to me for over 3 days…
I’m trying to use UberMenu plugin to add more features to the menu and it’s worked out of the box except for the responsive menu, I believe the built in responsive menu in Innovative is conflicting with UberMenus responsive menu. There’s an ubermenu support page that explains what i believe to be happening, but I can’t find the right place to edit in the Innovative files to remove the call for the responsive menu. Your help is much appreciated.
Here’s the ubermenu support link: http://support.sevenspark.com/diagnosis/wp_nav_menu-is-called-twice-with-the-same-theme_location-parameter/?term_ref=7One other question, for the portfolio filters (the categories listed at the top) how do I reorder the categories the way i want them?
Hi There – I am having trouble with this theme not being truly responsive – particularly the columns.
When I do [one_half] and [one_half_last] and look at it on a phone, the two columns squeeze together and overlaps them. Check out http://silvermouselive.com/silvermouse-the-album/ as an example. I really like this theme, but can’t keep using it if I can’t fix this. Let me know. Thanks.
My client purchased you theme and I’m trying to get it started for her.
The problem I’m having is that when I enable the Homepage Intro the website doesn’t show the intro. It remains in a blog format. How can I change it to show the Homepage to look as it does in the demo? Thanks.
Hi there,
Make sure you create a page using the “Homepage” template and set it as a static front page.
Cheers!
I see. Thank you.
One more thing. In the intro content, I am trying to enter a link to the contact form using the actionbutton. When I enter the url or page name I want to link to the button ignores it and always links back to the home page regardless of what I enter. How can I fix this problem? Thanks.
Hi,
Try to insert the url attribute without wrapping it into quotes (“).
Cheers!
I tried that. Still no luck.
Did you insert the http:// in front?
Cheers!
Yes I did try that as well. Still nothing.
EMERGENCY! I’m using the theme for a client, developed it locally and everything looked great but now that it is live the site isn’t behaving responsive on android or iOS devices. Please check the site pilgrimageyoga.com and let me know how to make it responsive on mobile devices. If you provide me an email to contact you I can give back end access if necessary.
Hi there,
For some reason there’s a line missing from the header.php. Simply edit the file and paste this just after the ending head tag.
Save. Done.
Cheers!