Discussion on Inovado - Retina Responsive Multi-Purpose Theme

2316 comments found

Do you offer support packages? I see my client has not registered her theme from when she got it a while back, and she cant find anything associated with it other than the files on the server, and I need support with a bug on her site that she is having me work on, and it looks like she will have to repay for it to get support, and she doesn’t want to; can you offer a support package for less? It is just one bug that I need support with. Thanks

minti

Hey :)

just login with the account of your client. In the download section you should find a Licence Certificate of Inovado with a Purchase Code. Just use that code to register at our support forums or send me a short message with that code via my profile page and I can assist you with your issues.

Thanks, minti

Thanks for the reply, but that is the problem; she does not remember the account info. Is there anyway that you can do support access for less than buying the theme over again? Also, is it pretty much guaranteed that the bug will be fixed? The drop down menu is being cut off outside of the header container.

minti

Hi again!

We don’t provide any additional support packages. You can easily restore accounts by resetting your password or email envato directly to get help with that. Maybe this helps: http://stackoverflow.com/questions/10976262/how-to-make-superfish-menu-open-backward-when-there-is-not-enough-space

Thanks, minti

PS: You can always comment on your own comments to keep this section nice & clean!

DarrellA Purchased

I have 4.6.3 installed but when I try to update WordPress 4.0.1 it fails and keeps telling me “Could not copy files.” What do you think is causing this?

minti

Hey & thanks for purchasing! :)

Try switching to the default WordPress theme and then update your installation. If this does not work, there might be some permission issues. Your hosting provider should assist you with that!

For all your future questions, please use the official Theme Support Forums at http://mintithemes.com/forums . I have a dedicated support staff over there (including myself) checking all tickets twice a day :)

Thanks, minti

Default-user
DarrellA Purchased

That worked. Thanks.

patekwis Purchased

I just got a email from my hosting site saying REVSLIDER is vulnerable and i need to update it or else my site will be buggered. I got ten days. I checked your site for an update, nothing. I look in wordpress under REVSLIDER plugin and it says 4.6, no update available. Whats the deal? If my website goes down because of this i wont be happy

minti

Hey & thanks for purchasing! :)

Download Inovado again. You will find the latest version of the revolution slider in the plugin folder under framework/plugins/. Login via FTP and head over to wp-content/plugins/ – remove the old “revslider” folder and replace it with the updated revslider folder. Make sure you there are no old files left over.

For all your future questions, please use the official Theme Support Forums at http://mintithemes.com/forums . I have a dedicated support staff over there (including myself) checking all tickets twice a day :)

Thanks!

movieji Purchased

Hi.

I use Discussion on Inovado – Retina Responsive Multi-Purpose Theme, now. I want update Slider Revolution Premium Plugin. How can I do this?

please, reply.

minti

Hey & thanks for purchasing! :)

I just replied to that above. Download Inovado Theme again from Themeforest. You will find the latest version of the revolution slider in the plugin folder under framework/plugins/. Login via FTP and head over to wp-content/plugins/ – remove the old “revslider” folder and replace it with the updated revslider folder. Make sure you there are no old files left over.

For all your future questions, please use the official Theme Support Forums at http://mintithemes.com/forums . I have a dedicated support staff over there (including myself) checking all tickets twice a day :)

Thanks!

great theme, nice job just a question…i want to remove the author from the blog posts but i cant do it with plugins, any help on how to edit code?

minti

Hey & thanks for purchasing! :)

Add this to your Custom CSS in the Theme Options:
.meta-author{ display: none !important; }

For all your future questions, please use the official Theme Support Forums at http://mintithemes.com/forums . I have a dedicated support staff over there (including myself) checking all tickets twice a day :)

Thanks!

also, how can i change the language of posts so it’s not in english but in greek?

minti

Hi again :)

Check out the Documentation part “Translation”. For all your future questions, please use the official Theme Support Forums at http://mintithemes.com/forums

Thanks, minti

MCepkus Purchased

Hello there,

I am thinking to buy this theme, however, i am trying to find the theme with one particular slider. I need a post slider which would have arrows on the left and right to change posts and round buttons below the post content to change the posts. In this theme i cannot find even testimonials as a slider. So there is no similar functionality here? Maybe some plugin would help, could you recommend any?

Regards

minti
minti Author

Hey again! Sure, our theme is completely flexible. We have a demo with a static image on the frontpage here: http://inovado.mintithemes.com/home/home-version-11/

Thanks, minti

Default-user
MCepkus Purchased

I mean something like http://www.shopify.com/ . Header menu can be a separate thing with white background. But the full-width image and html content on it.

I know it is possible with some customizing, but what about in-built functionality like many one page themes here on themeforest has

minti
minti Author

Ah, you mean a transparent header. Actually that’s not possible out of the box. I have it already on my feature list, but I can’t give you an exact date when it will be ready.

tregev Purchased

We are having a problem with Paypal adding tax the second time, after checking out. This only happens when we apply a coupon to the cart.

When we do that, it adds tax in the cart, and then adds it again it the Paypal page when you pay.

This is using prices that don’t include tax, and I see in the Paypal plugin code that it is supposed to be sending the checkout total as one item, so that Paypal won’t add tax again – this seems to be the part that doesn’t work as it is sending individual items.

This is probably related to WooCommerce, but it’s a problem probably many people are getting, it makes a big difference when you have larger amounts.. :-)

Thanks if anyone know how to solve this.

minti
minti Author

Hey & thanks for purchasing :)

Actually, we did not modify any of the WooCommerce core code within our theme, just add the styling on top of it, so I guess this question is best to be asked in the appropriate WooCommerce forums at https://support.woothemes.com/hc/communities/public/topics or at Github https://github.com/woothemes/woocommerce/issues

Thanks, minti

Hi,

Any news about compatibility with Wordpress 4.1?

:)

minti
minti Author

Hey Johan,

I just did a quick test and everything seems to work perfectly. However, WordPress 4.1 just came out an hour ago, so please give us some time to fully test it. We don’t get the release versions earlier than you. I will keep the status up to date in the support forums :)

Thanks, minti

abcsrl Purchased

Hi, it is ok to update to 4.1? thank you

minti
minti Author

Hey Johan,

I did a quick test and everything seems to work perfectly. I didn’t experience any issues. I will do some advanced testings today, but there were no big changes, so I guess everything should be fine. I will keep the status up to date in the support forums :)

Thanks, minti

newslive Purchased

I would like to use this theme for blog but i’m concern about the speed on the internet. I tested the speed of the demo and is about 50 out of 100 – way below expectation.

Also, I did not see blog in your home page layout.

minti
minti Author

Hi there & thanks for purchasing! :-)

We reach a loading time of 0.5 – 0.9 seconds on the preview page which is pretty fast for a theme with such an extensive feature set. We reach that without any minify or compression plugins, so you would be able to even improve that! :)

You can of course set the blog as a front page in the page settings.

For all your future questions, please use the official Theme Support Forums at http://mintithemes.com/forums . I have a dedicated support staff over there (including myself) checking all tickets twice a day.

Thanks, minti

Where can I find the .xml demo-file?

Thanks!

minti
minti Author

Hey & thanks for purchasing :)

Download “All files & Documentation” from your download section. Unzip the file. Inside you will find a folder called “SampleData” – there’s the XML file you are looking for :)

Thanks, minti

inspite of giving meta descriptions i get this on google search of my site Search Results SecurBay securbay.com/ “gap height=5responsive Threat Assessment Organizations need to move forward in their business. There are business impediments …” kindly help

minti
minti Author

Hey & thanks for purchasing! :)

Let me have a look at your installation. You can email me your WP and FTP login info and I can take a look at it. To email me, visit the link below and find the “email minti” box on the lower right hand side, send us an email with your URL, username and password along with a brief description of the issue so I can look into it for you. http://themeforest.net/user/minti

Thanks!

Default-user

Thank you Minti…i have emailed you

It seems that the most current Inovado Download does not include the latest version of the Rev Slider. The latest according to the slider is 4.6.5 however the theme files only include Rev Slider 4.6.

Will there be an update soon? Also I am unable to log into the Minti Theme support, and I have tried requesting a reset of password a few times, but yet to receive any email back from the system (yes I checked the spam).

minti
minti Author

Hi there & thanks for purchasing! :)

Yes! As the Revolution Slider seems to get updated so often, we keep the latest version updated in the support forums a bit earlier, so that you can download it, rather than have to wait for the theme to be updated.

Just shoot me a short mail via my profile page and I can reset the password manually for you.

Thanks, minti

Hi’

What is the name of default “Body Text Font” used in sample page layouts? Like on this page – http://inovado.mintithemes.com/home/home-version-18-new/

Urgent help will be highly appreciated :)

Regards Rajiv

minti

Hi & thanks for purchasing! :)

The font is called ‘Open Sans’

Thanks, minti

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