Discussion on Inovado - Retina Responsive Multi-Purpose Theme

minti

minti supports this item

Supported

2677 comments found.

sjutech

sjutech Purchased

I’ve posted 2 topics and your support forums and still no reply for support? I have purchased this theme, please provide support… Thanks

Hi & sorry for any delay in the support forums.

We just replied to all open tickets. If you have any urgent issues, you can always email us your WP and FTP login info and we can take a look at it. To email us, visit the link below and find the “email minti” box on the lower right hand side, send us an email with your URL, username and password along with a brief description of the issue so we can look into it for you. http://themeforest.net/user/minti

Thanks, minti

I plan on purchasing this theme in the next few weeks, but I have a question. Can I use video background with revolution slider? If so, will the MOV format support slider?

For example, http://thecolumbusbuilding.com/ https://drip.com/

Thanks!

Hi & thanks for your interest! :-)

Yes of course! The revolution slider can use video backgrounds. The video formats you have to use to make it cross browser compatible are mp4, webm and ogv. However there are free video converter tools that convert any video format into these 3 formats. We use the the miro video converter http://www.mirovideoconverter.com/ – it’s awesome.

Thanks, minti

abcsrl

abcsrl Purchased

it is safe to upgrade to wordpress 4.5?

Hi & thanks for purchasing :)

We did a quick test and everything seems to run smoothly with the current version of Inovado and WordPress 4.5. We will do some heavy testings over the weekend.

Thanks, minti

abcsrl

abcsrl Purchased

ok ty

ollimil

ollimil Purchased

Hi Mintis,

are there any known (js) issues with WP 4.5?

Thanks in advance

Olli

Hi Olli & thanks for purchasing :)

We did a quick test and everything seems to run perfectly fine with the current version of Inovado and WordPress 4.5. We will do some heavy testings over the weekend. No known issues so far :-)

Thanks, minti

ollimil

ollimil Purchased

Hi again, just make a local test and it works like charm with 4.5. Olli

CreoWeb

CreoWeb Purchased

Not safe to update to 4.5! Errors in classic editor, or using visual composer :(

CreoWeb

CreoWeb Purchased

This was a Safari error. Works great! Safe to update.

Great! Thanks for the heads-up! It works smoothly for us, too :-)

Hi, I have been using this theme for ages and it has disappeared from the Envato Toolkit plugin. My support has expired, please could you confirm whether I need to re-purchase the theme to continue receiving updates or whether something else has gone wrong? I thought I only needed to re-purchase the theme to continue receiving support but that I would still be able to get updates. Thanks

Hi & thanks for purchasing! :-)

You should still be able to update your theme with the Envato Toolkit plugin, unless Envato changed something with the API there. They had some problems with the API this week, so maybe just try it again. If this does not work you can always manually download and install updates for the theme from your downloads section here at ThemeForest. Update instructions are included. Updates will always be free, just the support is limited to 6 months now.

Thanks, minti

Hi, I’m using the Inovado theme with Woocommerce. Everything works fine until mobile view and the shopping cart icon disappears. I checked all the settings and can’t see why it would disappear for mobile view. Thank you!

Hi,

We would love to help you but, unfortunately, you don’t have a verified purchase badge on your account. Can you please post your query from a verified account?

You can also shoot us a mail with your WP Login Info via profile page and we can check out your installation. Also, don’t forget to send your purchase code, so that we can verify your purchase.

Thanks!

Hi there, minti.

I’m trying to include a carousel of client logos in my website but I’m not finding an direct way to do so. I’ve noticed you have something like that in your Unicon theme (the blue bar on http://unicon.mintithemes.com/shortcodes/carousel/). Is there something similar in Inovado theme? What would be the easier way to replicate such section?

Thank you so much, Filipa

Hi Filipa,

actually there is nothing like that built into Inovado, however I know there are multiple image carousel plugins. Did you check out the WordPress Plugin Repository? For example: https://de.wordpress.org/plugins/wp-client-logo-carousel/

Thanks, minti

CGSALES

CGSALES Purchased

when the cart is empty, there is a return to shop button. How do I change the link this leads to? Right now its leading to a page that is not the shop….

Hi i have updated my wordpress to 4.5 all things ok but media library not showing images and not upload any image my web site http://salhamitravels.com/sahlhmi/

minti

minti Author

Hi & thanks for purchasing! :-)

We can check out your installation. You can email us your WP and FTP login info and we can take a look at it. To email us, visit the link below and find the “email minti” box on the lower right hand side, send us an email with your URL, username and password along with a brief description of the issue so we can look into it for you. http://themeforest.net/user/minti

Thanks!

the email has sent…please tell what was an error after fixing error

mcass

mcass Purchased

Hi Minti, I need urgent help, I have answered to you on the support 10 days ago and received no answer ; so I have just sent you an email as you suggest to do through this page http://themeforest.net/user/minti. Thanks to help to solve it !

minti

minti Author

I just replied via mail :-)

turner2f

turner2f Purchased

Does this have a Drag and Drop filter ?

OR

is it just HTML and shortcodes ?

minti

minti Author

Hi turner2f,

actually all elements were added via shortcodes, but you can use the Visual Composer plugin if you want to add a drag & drop page builder.

Thanks, minti

Dear, I need to know how to do that when I indicate for example [bloglist posts = “2” title = “Latest Posts” show_title = “yes or no” categories = “all”], show the first paragraph of the entrance. Currently only it shows the day, title and read more. Thanks for your reply.

minti

minti Author

Hi & thanks for purchasing! :-)

Actually there is no option to show an excerpt. You would need to customize the shortcode to also show the first paragraph of the blog post. You can find all shortcodes in /framework/inc/shortcodes.php

Maybe we can add something like this in a future update. I will write it on the feature list.

Thanks, minti

Hi I emailed you guys 8 days ago and I still haven’t gotten a reply? Can someone please email me back and help me with my problem?

Amanda E

minti

minti Author

Hi Amanda, we’ve already replied to your topic. Check out the support forums. :-)

Could you provide a link? I can’t find it.

art-label

art-label Purchased

Hi Minti, runs Inovado with WP 4.5.1? Thanks.

minti

minti Author

Hi & thanks for purchasing :)

We did a quick test and everything seems to run perfectly fine with the current version of Inovado and WordPress 4.5.1. No known issues so far :-)

Thanks, minti

Guys whats the deal over at the suppor forums – posted a q couple of days ago and nothing in reply… I’m not expecting ‘within the hour’ replies but thought at least something would have been responded to by now??

Hi again! :-)

We are currently moving our support forums to a new system, so we had some downtimes during the week. I just went through all the tickets again and I think I replied to yours as well. If not, shoot us a short mail via our profile page and we will be glad to help. Our new support platform will be online during the next week so keep an eye out for that.

Btw, we do kindly ask that you purchase a support license or another copy of the theme (that will also give you 6 months of support) if it has expired. We spend a lot of effort, time and money supporting our themes.

Thank you!

The tables are not responsive anymore? Example: http://www.dok-chemie.de/products/bath-care/?lang=en

What can i do?

Please fix it

Hi & thanks for purchasing! :)

That’s expected behaviour when there’s are long texts and fields. Responsiveness in tables is a very tricky problem, as there’s no universal behavior or design for tables on small devices (this is a general HTML problem).

However you can add this little CSS snippet to your Theme Options, to scroll the tables horizontally on mobile devices with your finger.

.custom-table-1, .custom-table-2, .custom-table-3{
    overflow: auto;
}

And there are some clever plugins that work around this HTML madness. You could try the following plugins: http://fooplugins.com/plugins/footable-lite/ or https://wordpress.org/plugins/magic-liquidizer-responsive-table/

For all your future questions, please use the official Theme Support Forums at http://mintithemes.com/forums . We have a dedicated support staff over there (including myself) checking all tickets twice a day.

Thanks a lot!

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