213 comments found

Hi,

I need to vertically center the navigation menu to the logo height. My logo is set at 100 pixels high whereas the navigation menu is only 71 pixels high. Where can I adjust this on the home page and internal pages?

I’ve also submitted this via ticket desk.

Thank you.

Dannci

Ticket was answered. Please don’t duplicate support queries! Thank you

Hi, Dannci!
Thanks for you great templates! Sadly I have some configuration problems. Here is my site. http://archiom.ru/

1. When I push navigation buttons – scrolling is not smooth but abruptly and adjusted not well as heading title goes behind logo
2. When I scrol with mouth wheel – buttons not highlighted
3. Tried to solve another problem with documentation – no luck.

For example here http://archiom.ru/myportfolio/kutuz/ Navi buttons have some strange not workin path.
4. Blog is not functioning like at your deno too.
5. How can I change upper part with navi and insert my own logo and change color as made here: http://poema-projects.com/
Hope this not too much questions.
Thanks! Michael

Default-user

Somehow 1 and 2 resolved. Exceped the heading title adjustment. I choosed Setting – reading -Static. Main Page – Home. Now page loads at least 10 times faster… strange. Maybe its cache plugins?

Dannci

Hello,

please submit a ticket to: https://dannci.freshdesk.com

Please include ‘Item Purchase Code’ and link to your site.

Thank you

How can I have multiple full size responsive images in a portfolio entry?

Dannci

Hello,

please submit a ticket to: https://dannci.freshdesk.com

Please include ‘Item Purchase Code’ and link to your site.

Thank you

Hi Dannci,

Lately we have noticed that when we make any updates we can’t see these take place within the same browser as we used to be able to, but if we open another browser they appear there (we clear cache and refresh every time). Any reason for this?

We have also noticed that the short code quick link has disappeared so we can no longer add short codes to areas without manually knowing what to type. Any ideas?

Thanks very much

Default-user

Also, do you happen to know what size images should be when placed into the Services Feature Image (4 column layout) that displays on the homepage as everything we put in either breaks out or doesn’t sit centrally! (We’ve tried taking a screenshot but this size doesn’t seem to work)

Thanks very much

Dannci

Hello,

could you please submit a ticket to: https://dannci.freshdesk.com

Please include ‘Item Purchase Code’ and link to your site.

Thank you

Hello, I have a question.. how can i change that a portfolio post has haut a block text, actually i always have the text automatically separated in 2 columns..

greatings..

Dannci

Hello,

please submit a ticket to: https://dannci.freshdesk.com

Please include ‘Item Purchase Code’ and link to your site.

Thank you

Hello,

Sorry but I have a serious problem with import the demo content. After theme installation i have downloaded the wordpress importer and i have selected the two demo .xml. But at the first I have the following error message:

“Fatal error: Maximum execution time of 60 seconds exceeded in /web/htdocs/www.6art.it/home/wp-includes/class-wp-image-editor.php on line 419”

So, the second instead not have error messages, but not have loaded this demo contents… How I can solve this?? Help :(

Dannci

Hello,

I cannot help with this, it is not theme related. Your server is not able to import XML file (weak weak server performance). You can try to import file more times.

Thank you

Hi Dannci,

I have a couple of pre-sales questions regarding Inside as I’m really interested in purchasing it:

1) Does the theme have a blog list shortcode, so you can have multiple blog pages on one site?

2) What video formats and sources does Inside support?

Thank you for your help and I look forward to your reply.

Dannci

Hello and thank you for your interest.

1. no sorry, theme includes one ‘blog shortcode’ – for latest posts.

2. theme supports classic video services as YouTube and Vimeo, and you can upload avi, mp4 etc.: http://codex.wordpress.org/Uploading_Files

Thank you

Thunderfunk

Hi Dannci,

Many thanks for your responses. Don’t worry about the first question – I’ll just have to let my colleagues know that they’ll have to find another way of displaying their different blog post categories. Otherwise, all of us like the theme and I’ll make a purchase of it tomorrow.

Thanks once again for your help.

Dannci

Thank you.

Hi Dannci,

Great theme, thank you! We have one issue, which is the slider is extremely slow to load on mobile (in fact it often gets stuck and doesn’t fully load). Please could you advise? You can see it here: www.togetherfilms.org

Thank you.

Dannci

Hello,

please submit a ticket to: https://dannci.freshdesk.com

Please include ‘Item Purchase Code’ and link to your site.

Thank you

Okay…. Having trouble with this parallax background thing. Your demo site looks and works great on my Safari browser. Your sections with the parallax backgrounds work perfectly. However, I’ve set an image, tried multiple sizes already, and I continue to have black space above the image. I’ve made it over 1300 pixels high and still has blank space above it.

I need help!! :)

Thanks.

Here’s the site: http://agconroe.org/new-site/

Dannci

Hello,

please submit a ticket to: https://dannci.freshdesk.com

Please include ‘Item Purchase Code’ and link to your site.

Thank you

Dannci

Please submit a ticket to: https://dannci.freshdesk.com – not here. Thank you

patioart Purchased

Hi, I submitted a ticked [#2386 lost menu idems from admin panel], but still asking here:

When we installed the theme we were seeing portfolio, layout and etc. etc. menu itens in teh admin menu, left side. But now we do not see them. We do not see the blog template also

What can be the problem?

Dannci

Hi, ticked answered. Thanks

Hey guys, great theme so far. Having a little issue with the formatting of the checkboxes using Contact Form 7. They don’t align properly… Here’s the link: http://agconroe.org/new-site/volunteer/

Any thoughts? Thanks!

Dannci

Hello,

please submit a ticket to: https://dannci.freshdesk.com

Please include ‘Item Purchase Code’ and link to your site.

Thank you

fuelvm Purchased

Interested in Purchasing your theme. I’ve been looking for a boxed responsive theme with parallax features. Does your site have a visual page builder or is the page builder all shorctode based? If not can I combine your theme with the visual composer plugin.

Dannci

Hello and thank you for your interest.

Homepage layout is based on custom post types/homepage sections – Layout posts and other content portfolio, pricing tabs, staff is displayed via custom shortcodes.

Yes, you can use VC with theme (note: plugin is not included)

Thank you

Hi Dannci,

i have problems with urls from portfolio.

If I setup the ‘Permalinks’ to “Default” i can see the portfolio items, but if i change the ‘Permalinks’ to other option i canĀ“t see this items.

This is the website: http://www.ideasalcuadrado.com

Thanxs.

Dannci

Hello,

“permalinks” is not theme related issue, but if you are getting 404 error after permalinks change I assume the your .htaccess file is not writable. You need to contact your hosting provider or follow this: http://codex.wordpress.org/Using_Permalinks

Thank you

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