oitentaecinco supports this item


230 comments found.


bvh666 Purchased

Hi, I bought the theme and wanted to know how to remove (or change) the message “Learn More about xxxx” that appears when hovering an icon box. I tried to create a support case for this, but my purchase code is not being accepted (although I’m 100% sure it’s correct and support is still valid). Thanks for helping me out here …

Hello there.

Please take a look into the chapter 3.5 of the documentation file. It explains how you can translate (or in this case how to modify) the theme labels.

Hope this helps.

If you still need help and you still can’t use the support platform, please send an email to pedro.oitentaecinco@gmail.com and attach your license code.

Thanks in advance.

I am having a problem with Tabs and the Accordion. The main tab or section loads properly, but none of the other ones do. If I change tabs or section to one that is not loading and refresh the page, it does then load. Any thoughts?

Hello there. Please contact our support team: http://oitentaecinco.ticksy.com Thanks in advance.

Are you updating this theme for WP 4.5 and the latest VC version?

We have already submitted the new version of the theme on ThemeForest, but we are still waiting for the approval. Meanwhile if you want, contact our support team: https://oitentaecinco.ticksy.com they will help you with that.

Kind Regards?

The update was already approved! Kind Regards!

I bought the invicta theme and comes with the Visual Composer component that has stopped working telling me I should turn but this worked properly has to do with renewing support ie unsupported operation component Visual Composer is disabled to change my place. Thank you.

Hello there.

I’m sorry but I haven’t understood your question. Anyways, confirm that you have the latest versions (of Invicta & VisualComposer) installed.

If you need further help, please contact the support: http://oitentaecinco.ticksy.com

Kind Regards

Is there something I should do to update visual composer that was bundled with the theme when I purchased it? After some recent updates it simply displays a message saying “loading, please wait”.


Yes, you should update Invicta + Visual Composer in order to maintain compatibility with the last version of WordPress (4.5).

Re-download the Invicta package from your ThemeForest account, and upload to your installation the new versions of the theme and the plugin.

If you need further help, please contact the support team: http://oitentaecinco.ticksy.com

Best Regards

excellent, thanks

Hi. Just a reminder to update your homepage of Invicta to show the latest update. The reason why I haven’t updated yet was because I wasn’t notified of a new update and I checked the homepage of the Theme and it showed Oct 2015 as the last update. Thank you for updating the theme :)

Thank you Belosol!!


I have purchased 7 licences of your invicta wp theme, and create 7 websites in different servers.

After updating to WP 4.5, I faced a bug regarding Visual composer. The bug was that VC editor did not load on the backend, when edit/create posts. I download the new updated theme and installed ONLY the new VC version included in themes files.

After updating to new VC version I am facing an odd bug which i cannot overcome, but not in all of the websites/servers.

When add an image with link visual composer creates?? ?onclick=”custom_link” for each image link, in the editor. If I add more than one image with link , i get ERR_CONNECTION_RESET error when i save the page.

Failed to load resource: net::ERR_CONNECTION_RESET load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,wp-a11…:4 POST http://www.domain.com/wp-admin/admin-ajax.php

If i just keep only one onclick=”custom_link”? for one image and remove the rest, from the html editor the page is being saved successfully?!

I am using: WP 4.5 / invicta ???1.2.0 version / VC 4.11.2 in both

Have you faced this bug before? Could you propose a solution? What could i do to overcome this issue?

Kind regards,


Hello there.

You should also update the Invicta theme to it’s latest version. If the problem subsists please contact the support team. http://oitentaecinco.ticksy.com

Kind Regards


Kelthuzar Purchased

With the latest 4.5.2 update for Wordpress the theme is not functional and does not load the pages.

To keep thecompatibility with WordPress 4.5, you should also update the Invicta theme (v2.8) and the VisualComposer plugin (v4.11.2). Regards.


Kelthuzar Purchased

I did, thank you. I was about to say it. :) Fast reply!

You’re welcome.

Where exactly can I download the latest update?

You can download the latest update from your ThemeForest account (downloads section). Kind Regards.


Belosol Purchased

For some reason my color settings reset to standard settings, even though in the Theme Settings on WP-ADMIN, I see the color that I choose to change. Strange


Belosol Purchased

My support ended. When I first got the theme, it was under the agreement there was support. Envato changed this policy.


Belosol Purchased


Envato been changing a lot of game rules during the last few months. Almost all of them not good for authors. A few of them not good for customers.

However, keep in mind that support services were never “under agreement”. It has always been optional. Only now support is paid and is “under agreement”.

If your site worked well for so many months and suddenly it stopped working, probably it is something related with some operation you made recently. Try to rollback those last operations. Update the theme, the plugins, etc… Check your server settings.

If you really need our help, you will really have to be under the support-program.

Hope you understand.