127 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I have purchased this template which is great but I’m having trouble with lightbox – doesn´t work. Send login information to your email box

http://trilhasloc.dominiotemporario.com/

thanks

oitentaecinco

Hello there, For help, please contact the support: http://oitentaecinco.ticksy.com Thanks in advance.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
The search function is not working with Woocommerce… is it normal? http://evs.v-q.ca

Thanks

oitentaecinco

Please confirm you are you using the Woocommerce Product Search widget, instead of the default WordPress Search widget.

For further help, please contact the support: http://oitentaecinco.ticksy.com

Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I purchased the invicta Theme and i can not install it. There is a foailue anytime I want to install it. My system is on Wordpress 3.8.1. Could that be a problem with that theme? Thanks

oitentaecinco

Hello there.

I don’t think that it could be a problem with the theme… More than 500 customers are using it.

If you are not able to install it via wordpress admin, you should try via FTP. Check the documentation file for more information.

For further help, you should contact the support: http://oitentaecinco.ticksy.com

Regards

Default-user

Its running now, all good, sorry :-)

  • Bought between 1 and 9 items
  • Germany
  • Has been a member for 2-3 years
Frack061 Purchased

when I use the search function or Search bar i get the Coding as a result and not the content in its posed form…. How do i get the results in its normal form without the coding elements?

Another Question:

on the Homepage as a boxed Layout the slider reach the Edge of the Boxlines. On other Pages the slider only reaches the Edge of the Content and not the edge of the Boxedtable, are there any bugfixing resolutions for that?

regards

oitentaecinco

Hi Frank061. For help you should contact the support: http://oitentaecinco.ticksy.com Thanks in advance.

PS: If possible provide them the access to your site.

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • United States

Swift, amazing support! Easily the best I’ve experienced here.

oitentaecinco

I’m glad you’re happy with my work, mate!!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United Kingdom

Cant do any CSS changes to this theme, I love how it works and how it looks but the CSS Editor in the theme options doesn’t work.

I also cant register on your support forum, Login With Facebook button doesn’t work and when i try and do the manual sign up that doesn’t do anything either.

oitentaecinco

Hello there.

I guess that’s a problem related with server’s permissions. Please make sure your /invicta/styles/dynamic.css file is writable.

Ps. I’ll check what’s happening with the support platform. Meanwhile, if you need further help, please contact pedro.oitentaecinco@gmail.com

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Just bought this theme and installed it on a CLEAN Wordpress 3.9 install. When I installed and then activated the Visual Composer, it threw out the dreaded cannot modify header info php error. I checked and the bundled version of Composer is 3.6.13 while the one WPBakery is selling is now on 4.0.5. For $30. Can we get an update somehow?

oitentaecinco

Hi DeniseDuBarry.

Sorry for that, that’s a small issue on the latest update, but we already fixing it. We’re just waiting for the approval on ThemeForest. Please contact the support http://oitentaecinco.ticksy.com so we can provide you the fix.

Thanks in advance.

Default-user

Thanks – you already helped me via the other support system. I was impressed with the speed and level of your support. ;-)

oitentaecinco

Hmm.. You’re the same guy! I’m glad for it! Thanks for your cooperation too. Regards.

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