This author's response time can be up to 2 business days.
i have three websites (unitedapparel.com, www.oceansoaps.com.fj & naturallyfiji.com) that are running invictus theme for past couple of years, all of a sudden they stopped working 12hours ago and keeps giving 500 internal server error, we have tried all the methods possible to fix the issue but no luck yet.
when we rename the function.php file in the invictus theme folder then it shows the white screen of death, activating the debug function on the wp-config shows the error shown below.
Call to undefined function get_option_max()
I’ve got some issues. Wehn I see the mobile version the link that said “Show Details” it appears in random pics on full size gallery and I need to be show on ever.
Other thing on the post between the picture/embed video and the text theres a Link and i dont know how to remove it.
Please help me :c
(I skeak spanish and do my best on this comment)
Hi, sorry for the late reply. I will answer your support request shortly on our helpdesk.
where is the search page?
What do you mean? There is no such a page. You have to use the “Search” Widget to see any search results.
how do you embed a youtube playlist as a background?
please head over to our HelpDesk, create a new topic in the respective category or for the theme you have bought and verify your purchase. We will answer your support request as soon as possible over there.
if you post the answers here it can help other people who may have the same issue or perhaps someone who had this problem can help me. right beside my name it says “purchased” ...so im verified
this is not the place for support questions. We have a HelpDesk for support just as i said before and we only do offer support over there as explained on our profile page here on themeforest.
So please head over to the HelpDesk and we will get back to you soon.
Thank you for your understanding.
the menus dont show up on when i go to my site on my samsung galaxy s5
if you post the answers here it can help other people who may have the same issue or perhaps someone who had this problem can help me
hi i need this theme but i need some configurations , some extra configurations ,
we do not offer any configurations for this theme.
If you need any configurations or customizations we advise to engage a competent WordPress Developer to assist in this task if you are not able to do those changes on your own.
I have issue while sharing the website. When I share my homepage in facebook, it is picking some other page. How do i fix this issue?
og:url instead of taking the landing page it is taking the blog page.
please head over to our HelpDesk, create a new topic in the respective category and verify your purchase. We will answer your support request as soon as possible over there.
i think the url is incorrect. This webpage is not available
Sorry, it’s http://doitmax.ticksy.com
Hello, is your theme compatible with visual composer?
sorry for the late reply. The theme is not compatible out of the box. You would have to adjust the theme a bit to make sure it is fully working with Visual Composer.
To make these changes needs a certain degree of understanding in programming and WordPress development since we haven’t fully integrated Visual Composer yet.
I purchased this item and i was happy with it, then an important feature has been removed, the bulk photo posting. With that i could load 50 images at a time and associate them to a gallery. Now i have to do this one by one. I opened a ticked and i just got a response saying the bulk photo posting is no more supported and an alternative would be on the way… this some months ago. That ticket disappeared, i just opened a new one… a little disappointed
Any customer support????
i have just answered your support request in our HelpDesk.
I have already sent a ticket but you takes a long time and has not yet answered
How do I delete or hide this information from blog posts:
- By Luis Balboa (author)
See image: https://goo.gl/WKlfMb
from the Invictus items support page “This author’s response time can be up to 2 business days.”
You have created this ticket in our system 19 hours ago and this comment 12 hours ago. So please keep in mind, that it can take up to 48 hours until we respond to every ticket. Mostly it’s much faster but also mostly not in 12 hours.
I have now answered your request in our HelpDesk.
Check your demo. The HEADERS Section is not working.
Thanks for the note. It works again.
a Pre-Sell question: if i buy can i have also a static HTML version together with WP theme?
Hi, thank you for your interest in our theme. When you buy the theme, you only get the WordPress theme and not a static HTML version.
please help : in the “sidebar left template” desing, if i do not load a “featured image” a rectangular tag (tipical of an unloaded images) appears in the front end page ..but i did not set any image..how could be?
this is a known issue and will be fixed shortly. Please have a little patience and sorry for any circumstances.
Hi there, just a quick question. When i use the tabs shortcode, only the items from the first tab shows up across all tabs.
I’ve been having a problem for a long time now, would appreciate the help. I use the “Welcome Teaser” option, to make a “welcome to my site text” however only two or three fonts work fine, the other fonts do not respond, allways returning the same font, I think it is “Times new Roman” or smth like that. These are the Google API fonts, I have inserted my API key and everything, however the fonts do not work.
It is a big issue for me as I need my first page to look good.
Thank you for your help.
I’m interested in purchasing your theme but I just have a quick question. For self-hosted video uploads, does the theme support H.264 (or only MP4)?
Hello again, To specify, does the theme support ”.mov” videos in H.264 compression?
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $19