569 comments found

I can not upload multiple photos in the photos? one at a time?

IronTemplates

Hi there,

Yes, you can only upload one photo at a time.

Maxime

PLEASE HELP:!!! Attributives are not working when I use Firefox see .. http://benjames.pointcomma.net/product/ben-james-shirts-crewneck-red-black-bjcnrb01/
IronTemplates

Hi crutchmovies,

This is a fix that will be in our next update of the theme. In the meantime here’s a fix that you can use:

Add this code in the “Custom CSS” section located in the theme’s Look and feel panel:

.jcf-hidden { left: 0px !important; position: relative !important; } .jcf-unselectable { display: none; }

Hope that helps !

- Oli

Hi, How do i remove the Bottom Border Line on the bottom of the pages?

Thanks

IronTemplates

Hi jopmoreira,

To remove the line at the bottom of the page, in the wordpress panel, go in IronBand > Look and Feel then look for the “Custom CSS” section. Simply add “body{border-bottom:none;}” to remove the border.

Hope that helps !

- Oli

Default-user

Thanks Oli.

Hello again, why this? http://gyazo.com/528193f2f2a0fe48d81aa9bb94c2636b

look the slide, it goes up

IronTemplates

Hi,

Im sorry for the issue.

Could you contact us with your issue personally at support@irontemplates.com and we will take care of it.

Thanks,

Maxime

Default-user
Please, i need help fast, and the ticket is really low, they ask me user and pass of the my wordpress, and i can’t do it, http://gyazo.com/41d7264a0a10edcf57d2d4c83e501bf3 the problem is the style, position: absolute and top: -200px
IronTemplates

Hi,

What’s your ticket ID (Number) ?

Our usual response time is less that 24hours during the business days.

We will get with you shortly.

Maxime

amiRo11 Purchased

should I buy visual composer to use the template at all with demo shortcodes and so on?

IronTemplates

Hi amiRo11,

Our theme comes pre-packaged with Visusl Composer.

Hope that helps !

- Oli

Hello, I have inserted a 4th post and it does not want to show up. Is there a setting within the dashboard I can change?

Thanks

IronTemplates

Hi,

Could you please open a support ticket at http://support.irontemplates.com and our support team will assist you. Don’t forget to provide us your URL address and if possible, a temporary access to your wp-admin.

Also, please tell us where this 4th post doesnt show up.

Thanks,

Maxime

grinnzn Purchased

Hi is it possible to use the music player on homepage block to stream my shoutcast radio station?

IronTemplates

You are welcome Maxime

Default-user
grinnzn Purchased

Hi Maxime

Could you please guide me on how to setup contact page to look like the demo i.e.. 2 columns , 1 with company details & logo, and second one with contact form.

Also, how can I log on to the documentation for this as it wasn’t included in the download file.

Thanks in advance:)

Grinn

IronTemplates

Hi there,

The documentation can be found here: http://docs.irontemplates.com/ironband/

If you open a ticket at http://support.irontemplates.com our support team will assist you with the contact page. In order to speed up your request, don’t forget to provide us your URL address and if possible, a temporary access to your wp-admin.

Thanks,

Maxime

cutiko Purchased

Greetings

Can you please point me with the url for the logs, I want to know if the last update (may 22) is important.

Cant find it, neither here or in the support forum.

Thanks,

IronTemplates

Hi there,

Sorry, we forgot to update the change log.

Here we go:

V.2.0.1 – 22.05.2015

Updated WooCommerce to 2.3.8. All templates are up to date Fixed dropdown “Country” on WooCommerce Now Retina ready ! Added retina css for logos in the header and footer Updated CSS for dropdown and checkboxes in forms Updated TGM to 2.5

Thanks,

Maxime

MPGurus Purchased

What are the updates that were made most recently? I don’t see them in the changelog.

IronTemplates

Hi there,

Sorry, we forgot to update the change log.

Here we go:

V.2.0.1 – 22.05.2015

Updated WooCommerce to 2.3.8. All templates are up to date Fixed dropdown “Country” on WooCommerce Now Retina ready ! Added retina css for logos in the header and footer Updated CSS for dropdown and checkboxes in forms Updated TGM to 2.5

Thanks,

Maxime

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