459 comments found

Hi, i am thinking of purchasing this theme , but i want to change the Background image , with a custom design . can this be done and what sizes would i need to make the image in Photoshop ? Overall size and to allow the main website to scroll

many thanks luke

IronTemplates

Hi djsmooth,

Thank you for you interest in LUSH ! As you can see in our multiple demos, the theme is completely customisable and you can do anything you want with the background (Ex: http://irontemplates.com/wp-demos/lush-rock/ ).

We used a 1920 by 1200 pixels large image in our demos.

Hope that helps !

Olivier

Default-user

Hi , the template was IronBand ? not lush :-/ Thanks

IronTemplates

Hi djsmooth,

Sorry for the mix-up ! But Ironband uses the same sizes of backgrounds and are just as customisable !

Olivier

Hi,

I’m building a site for a record label using this theme, and have a couple issues/questions:

- The last time I wrote you, I was told I could not mix FontAwesome icons with uploaded icon files in the social media bar. So instead I used only uploaded icons (because FontAwesome does not have a Bandcamp icon). But now the icons are very close together, and only the first icon has a color circle around it when you mouse over. And in the footer, only the first icon appears because the others do not have circle backgrounds. How can I fix this? You can see the issue here: http://www.wonderlandarchives.com/wordpress

- How can I remove the big black bars on either side of the headers “News”, “Videos”, “Shows”?

- How can I change the font size of block header titles “News”, “Video”, “Shows”?

- Last time we spoke, you told me that there is no e-commerce plugin compatible with this theme. I can’t believe it! If we had known it did not support e-commerce, we would not have purchased this theme – this is a theme for musicians who sell their music! So now we must find other solutions. Can you advise what we should do? My client currently has a Big Cartel site and would like to find a way to integrate it. Do you know what other people have done for a solution to this major problem?

- Last question! Is it possible to change the height of the Newsletter Subscription box in the footer? AND is it possible to remove the very bottom bar below the Newsletter Subscription box? Right now the footer feels huge with all of this.

Thank you so much! Please let me know!

Default-user

On the contact page, is it possible to get rid of the black box around the image/contact info? http://wonderlandarchives.com/wordpress/contact/

IronTemplates

Hi, could you please open a support ticket at http://it.ticksy.com and our support team will answer all the question you have. It will also be easier to keep track of the records.

Also, I’ve noticed that I can`t see your website. The link you gave me redirect us to the wp-admin login: http://d.pr/i/pJem

Thanks,

Maxime

Hi! Great theme, but i have only one problem. I can’t involve a youtube Video. I use this iframe but that only works:

<iframe width=”640” height=”360” src=”http://youtu.be/IoaqCC_tkPA?feature=player_detailpage&wmode=opaque” frameborder=”0” allowfullscreen></iframe>

When i only use “http://youtu.be/IoaqCC_tkPA” so you can see the video. Whats the problem? When i use your example with the link to lindsey Stirling it works … ?

Maybe you can help me. Thank you.

VERESdesign

When you use “http://youtu.be/IoaqCC_tkPA” in your browser so you can see the video.

VERESdesign

i solved it by myself :-)

Hi there

If the upload limits of MP3 Sound? How many MB per song? I uploaded the mix of 140 MB with Filezilla … in the media this does not appear … what am I doing wrong?

By the way, great Theme Iron Band!

best regards

Jürgen Baumann

IronTemplates

replied by ticket.

HI, i purchased you theme, but trying to inport default data, hangup and no data imported. I used wp import and loaded default.xml in the import folder. All image have a wrong link. Do you have a support site, for ticket ? Bye Alex

IronTemplates

Hello Alex !

Could you please open a support ticket at http://it.ticksy.com and our support team will assist you. Don’t forget to provide us your URL address and if possible, a temporary access to your wp-admin.

Thanks,

Maxime

matsbox Purchased

Hi! I tried opening a ticket on your support site, but I never found how to.

I would like to add in the menu, by the social icons, a little icon of my own (UK flag) to redirect visitors to a version of the site in a different language.

Which is the page I need to open to modify the code and include the image and link ?

Cheers ! Mats

IronTemplates

Hello Matsbox ! How are you ?

Umm, to open a ticket you need to register first at it.ticksy.com. See screenshot: http://d.pr/i/TegH

The easiest way to add an image (icon) and link to the main menu is by adding a custom image using the Ironband > Social Media module.

Here a very quick test I did for you. Look at the usa flag i’ve added; http://staging.irontemplates.com/wp-demos/ironband/

You can reorder the icons as you want.

Make sure to use the latest IronBand version. (1.6.9)

Thanks,

Maxime

Hi !

I hope you can help me. I have one problem with the slideshow. In fact, it works completely on pc, I can scroll through the images on the slideshow on the homepage when I want with the 2 cursors, arrows, but when I try the same thing on my mobile phone, it doesn’t work. (It works automatically but not manually)

My website : www.haxis.fr

Maybe I didn’t active one option ..Can you tell me what I have to do ?

Thanks,

Max

IronTemplates

Salut Max,

Merci pour ton message.

Je viens de remarquer qu’il s’agit bel et bien d’un bug de notre côté. Nous allons pousser une mise-à-jour au courant de cette semaine et tout sera fixer.

Merci !

Maxime

Default-user

Merci, super !

Très beau template par la même occasion ;)

Max

Hello There – I’m really interested in this theme – IronBand – just wondering if it has the ability to have an online store?

I saw that Lush had an example store page, but didn’t see one for IronBand and wanted to check before I went and made a purchase.

Thanks.

IronTemplates

You can still install woocommerce as an ecommerce plugin, it will work fine, but the theme is not fully adapted to it in terms of design.

Thanks

Hi, in photos section there is any way to add more photos at once? ore i have to add one by one?

IronTemplates

Unfortunately, it’s not possible for now.

Thanks

Hello IronTemplates. AWESOME AWESOME theme, and I love it.. The only “Problem” i have with it is, when I make the dropdown menu, it will not work on phones or iPads, Is that possible to get fixed by the nearest future?

IronTemplates

Hello Adam,

We have added the submenu for mobile / iPad in version 1.6.3

Does the mobile menu works on our demo?http://irontemplates.com/wp-demos/ironband/

Please, open a support ticket and we will investigate on your issue.

Maxime

Default-user

I tried to update it but it removed all content on the homepage, except for the header slider, menu and footer, and I tried to edit in Iron Band setting… Here’s a screenshot after the update, so I took it down and put the old version back up again: http://awesomescreenshot.com/0f93bgu030

IronTemplates

Hello Adam,

Please, open a support ticket with your URL and access to your WP-Admin, and we will assist you shortly. http://it.ticksy.com

Thank you

Maxime

stevesot Purchased
Hi I’m the admin for http://flairabbatribute.com/ Are you able to see why my mp3 files are no longer playing when trying to select the headphones icon? http://flairabbatribute.com/album/dancing-queen-demo/ I have latest WP and Theme updated. If you need Purchase Code or further details please let me know.
IronTemplates

Hello Steve,

Could you please open a support ticket at http://it.ticksy.com and our support team will assist you. Don’t forget to provide us your URL address and if possible, a temporary access to your wp-admin.

Thanks,

Maxime

Great buy!

IronTemplates

Hey thanks!! :)

Hello,

I tried signing up to the support site to post a ticket but i couldn’t login in. Anyway….

1) I’d like to change the colours of the button hover and click on states as well as the banner arrows and read more button. When i make changes inthe Look and Feel section, the changes do not show after saving.

2) I would also like to remove the text navigation that shows up at the top of each page below the menu bar.

3) How do i change the favicon?

Default-user

Thank you! Also one more question, How do I change the colour of the menu items?

IronTemplates

Hi,

To change the menu text item, add this to your custom CSS:
.nav-menu li a {
color: #B22;
}

Thanks,

Maxime

IronTemplates

change B22 by the hex color of your choice.

Can I disable or remove the social icons in the footer?

IronTemplates

Hi,

if you want to keep the social media in the main menu bar but you want to remove it from the footer, please go to Ironband > Look and Feel > Custom CSS and add this into the textfield:”

.footer-block .social-networks [class^="fa-"], .footer-block .social-networks [class*=" fa-"] {
display: none;
}
Default-user

Thanks. I have one more question. I would like to remove the border around the widget boxes.

IronTemplates

Hi,

add this to your custom css:

.atoll {
border: 0;
}

Thanks,

Maxime

Hey,

So i am having some trouble with my blog. I’m wondering why the background image and nav bar here: http://www.cpgforums.com/corona-sunsets-in-toronto/ isn’t consistent with the background image and nav bar here: http://www.cpgforums.com

I’d like everything to be consistant with the main page. Please assist.

IronTemplates

Hello,

Unfortunately, we don`t do support via email. You can register on ticksy using a standard signup instead of facebook. that should works.

In order to assist you, I would need access to your wp-admin to figure out how you setup the background images.

Thank you,

Maxime

Default-user

Okay thank you. I just tried again and it worked. I am now registered. My ticket number is Ticket: #265539

Default-user

Please see below comment \/

Hello,

Its me again. So i’ve signed up to the ticket service, but once again I am unable to log in. I got an email from support asking me to give them a log in but when i go to log into the ticket site, I cannot access. I tried to reset my password but nothing was sent to me. I searched for my ticket # and its no where in the database.

Please assist.

IronTemplates

Hello Markos,

I can see your ticket in the db and in fact, we are waiting after access to your wp-admin.

http://it.ticksy.com/ticket/265539

If you can`t login, I invite you to create another account on ticksy along with your url and access to your admin.

Make sure to write down your username/email/password.

Thanks,

Maxime

Default-user

Hello Maxime,

Still can’t see the ticket when i click on it but I have followed your steps and created a new ticket references the old one. THank you and please let me know!

User credentials are in the new ticket.

Hello IronTemplates. Nice theme. The only “Problem” i have with it is, when I make the dropdown menu, it will not work on phones or iPads.

i have installed the latest version of your theme! And when i open your demo-Version (http://irontemplates.com/wp-demos/ironband/)on iPad oder iPhone so the submenu works. So what i have to do that it works on my site http://www.steinwaldfuechse.de ?

Thank you very much.

VERESdesign

And why is the background changing between my sites. On http://steinwaldfuechse.de/news/ there is a black background??? why? on the other sites its blue and an image … ?

IronTemplates

Hi,

Make sure to use the latest version of IronBand v1.7

Sub menu for mobile have been added in a more recent version than the one you got.

For the background, I see always the blue background on every page…

Thanks,

Maxime

AndreaFo Purchased

Dear IronTemplates,

yesterday I’ve bought the theme but I have a problem: I can’t add the widgets to the home, they only work on the default footer. What can I do?

Thanks

Andrea

IronTemplates

Hi there !

Could you please open a support ticket at http://it.ticksy.com and our support team will assist you. Don’t forget to provide us your URL address and if possible, a temporary access to your wp-admin.

Thanks,

Maxime

Default-user
AndreaFo Purchased

Thank you for the answer, unfortunately I can’t because the theme is installed in local with mamp. Is there any another way to solve the problem? Thanks, Andrea

IronTemplates

Hello Andrea,

When you will open the ticket, make sure to mention this, so we will find a way to assist you that way.

Thanks,

Maxime

mfriche Purchased

Hello. Great theme! I’m just having one tiny problem… In your demo you have all of the content on the Home Page that is also contained within the tabs. How do I do that? I keep messing w/ the widgets and have tried every combination of settings and nothing is working…

IronTemplates

Hell MFriche,

Thanks for your message.

Have you used the visual composer layouts? Let say you want to add a “news module” into a row of your homepage. Edit that page (Pages > Home) and add a visual composer widget (also called “elements”). To learn more about Visual Composer, read this guide: http://docs.irontemplates.com/lush/build-your-pages-and-layouts/using-visual-composer-as-page-builder/

Thanks,

Maxime

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