IronTemplates

IronTemplates supports this item

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575 comments found.

I can not upload multiple photos in the photos? one at a time?

Hi there,

Yes, you can only upload one photo at a time.

Maxime

PLEASE HELP:!!! Attributives are not working when I use Firefox see .. http://benjames.pointcomma.net/product/ben-james-shirts-crewneck-red-black-bjcnrb01/

Hi crutchmovies,

This is a fix that will be in our next update of the theme. In the meantime here’s a fix that you can use:

Add this code in the “Custom CSS” section located in the theme’s Look and feel panel:

.jcf-hidden { left: 0px !important; position: relative !important; } .jcf-unselectable { display: none; }

Hope that helps !

- Oli

Hi, How do i remove the Bottom Border Line on the bottom of the pages?

Thanks

Hi jopmoreira,

To remove the line at the bottom of the page, in the wordpress panel, go in IronBand > Look and Feel then look for the “Custom CSS” section. Simply add “body{border-bottom:none;}” to remove the border.

Hope that helps !

- Oli

Thanks Oli.

Hello again, why this? http://gyazo.com/528193f2f2a0fe48d81aa9bb94c2636b

look the slide, it goes up

Hi,

Im sorry for the issue.

Could you contact us with your issue personally at support@irontemplates.com and we will take care of it.

Thanks,

Maxime

Please, i need help fast, and the ticket is really low, they ask me user and pass of the my wordpress, and i can’t do it, http://gyazo.com/41d7264a0a10edcf57d2d4c83e501bf3 the problem is the style, position: absolute and top: -200px

Hi,

What’s your ticket ID (Number) ?

Our usual response time is less that 24hours during the business days.

We will get with you shortly.

Maxime

should I buy visual composer to use the template at all with demo shortcodes and so on?

Hi amiRo11,

Our theme comes pre-packaged with Visusl Composer.

Hope that helps !

- Oli

Hello, I have inserted a 4th post and it does not want to show up. Is there a setting within the dashboard I can change?

Thanks

Hi,

Could you please open a support ticket at http://support.irontemplates.com and our support team will assist you. Don’t forget to provide us your URL address and if possible, a temporary access to your wp-admin.

Also, please tell us where this 4th post doesnt show up.

Thanks,

Maxime

Hi is it possible to use the music player on homepage block to stream my shoutcast radio station?

You are welcome Maxime

Hi Maxime

Could you please guide me on how to setup contact page to look like the demo i.e.. 2 columns , 1 with company details & logo, and second one with contact form.

Also, how can I log on to the documentation for this as it wasn’t included in the download file.

Thanks in advance:)

Grinn

Hi there,

The documentation can be found here: http://docs.irontemplates.com/ironband/

If you open a ticket at http://support.irontemplates.com our support team will assist you with the contact page. In order to speed up your request, don’t forget to provide us your URL address and if possible, a temporary access to your wp-admin.

Thanks,

Maxime

Greetings

Can you please point me with the url for the logs, I want to know if the last update (may 22) is important.

Cant find it, neither here or in the support forum.

Thanks,

Hi there,

Sorry, we forgot to update the change log.

Here we go:

V.2.0.1 – 22.05.2015

Updated WooCommerce to 2.3.8. All templates are up to date Fixed dropdown “Country” on WooCommerce Now Retina ready ! Added retina css for logos in the header and footer Updated CSS for dropdown and checkboxes in forms Updated TGM to 2.5

Thanks,

Maxime

What are the updates that were made most recently? I don’t see them in the changelog.

Hi there,

Sorry, we forgot to update the change log.

Here we go:

V.2.0.1 – 22.05.2015

Updated WooCommerce to 2.3.8. All templates are up to date Fixed dropdown “Country” on WooCommerce Now Retina ready ! Added retina css for logos in the header and footer Updated CSS for dropdown and checkboxes in forms Updated TGM to 2.5

Thanks,

Maxime

hi guys, i love the theme so far, just setting up everything

i have a problem with the photo gallery. why are displayed my thumbnails in that size, can i edit this somewhere?

page is not public so far, so maybe you have a hint for me when viewing my screenshot: https://www.dropbox.com/s/g9zg0jvbwsy0y8r/Bildschirmfoto%202015-06-02%20um%2009.39.19.png?dl=0

thx for your help greets olli

Hi there,

This sometimes happens if the images were already there OR if you have reimported / reinstalled the theme twice. Please try to upload a completely new image into your media library and see if the problem persist.

If so, please open a support ticket at http://support.irontemplates.com and our support team will assist you. Don’t forget to provide us your URL address and if possible, a temporary access to your wp-admin.

Thanks,

Maxime

threeo

threeo Purchased

problem solved! everything is fine now, thx for your help!

bizurk

bizurk Purchased

“Your theme has bundled outdated copies of WooCommerce template files. If you notice an issue on your site, this could be the reason. Please contact your theme developer for further assistance. You can review the System Status report for full details or learn more about WooCommerce Template Structure here.”

Hi bizurk,

The Woocommerce updated files will be part of an update that we will release soon.

- Oli

ojehomon

ojehomon Purchased

Hi, my client would like his gigs widget on the home page to show featured image for the gig instead of a blank background how can i achieve this

ojehomon

ojehomon Purchased

hey no response yet? need help please

Hi ojehomon,

I’m sorry but that’s not an option that the theme supports. You could use the “Latest posts” section to do something similar though.

Hope that helps !

- Oli

Good day -

I purchased this theme but seem to have a problem with the checkout page.

The “state” field is missing which does not allow a customer to checkout. When you refresh the screen you see if for a second then it disappears.

I thought the outdated copies was the issue but after updating that I am still experiencing the issue. Pleas advise!

Hi,

Have you also upgraded the WooCommerce plugin to it’s latest version?

Maxime

Is there a way to remove a title from a page? I got rid of the breadcrumbs, but I’d like to remove the titles as well. Any way to do that?

Ex: “Home” on this page. http://allaboutmusic.tv/

Hi Slayer2k8,

There is no direct option to do that but you could copy and paste the following code in the “Custom CSS” field under the “Look and Feel” section of the Ironband option panel:

.container h1{display:none;}

Hope that helps !

- Oli

Anyone have the video embed function suddenly stop working? (Videos Page) I’m going to reinstall template – but just wondering – all videos pull up blank now.

Hi,

What’s your URL?

No other user reported this.

Maxime

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